ISO 26000 And SDGs - ISO20400

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ISO 26000ISO 26000and SDGs

SDG 3SDG 2SurgicalinstrumentsPackaging gand labellinSDG 7Product qualityEnergymanagementSDG 6Health care efficiencyFood safetymanagementTraceabilityWater servicesWastewaterreuseQuality ofmedical devicesEfficient irrigationSafe medical practicesISO standards for healthfoodSDG 9ISO standards forEnergy efficienof buildings cytionInnova ementmanagSmart gridISO standards forSDG 10ibilitytyAccessbiliand usaurestructfor infrandardsISO staSocialresponsibilitySDG 11Smart communityinfrastructuresIntelligenttransport systemsISO standards for best practiceSDG 15Disaster managementClimate actionsQuantifying greenhousegas emissionsISO standards for climate changeCity indicatorsBreak barriersto tradeOccupational healthand safetyentalEnvironmproduct onevaluatiSDG 13Environmental labelsand declarationsenergyConsumerprotectionContributingto theUnited Nationssustainabledevelopment goalswithISO 26000ISO standards for newable energytechnologiesWater footprintldingsable buiSustainSDG 14Offshoreenergy windISO standards for smart citiescustodyChain ofproductsof woodlitySoil quahinery stryable macSustainculture and forefor agridiversityrds for bioISO standaSustainable fisheriesand aquacultureOnboard wastemanagementMarine environmentprotectionISO standards for the seaThere has never been greater pressure on society to look to thefuture. Organizations everywhere are starting to see the importanceof addressing current threats to their long-term viability and investingin a sustainable future for all. Achieving future sustainability requires abalance between the needs of the environmental, social and economicsystems. There is now a societal expectation that organizations notonly have a responsibility towards social and environmental welfare,but should play a positive and integral role in achieving it.Sustainable development can be defined as a form of development that meets the needs of the present without compromising the ability of future generations to meet their own needs.This cannot be achieved by individual organizations working in silos,which is why 193 countries have pledged their support towards the17 United Nations Sustainable Development Goals (UN SDGs) and their169 targets. Adopted in 2015, the SDGs are a set of aspirational goalsto end poverty, protect the planet and ensure prosperity for all, as partof the United Nations 2030 Agenda for Sustainable Development.ISO 26000 and SDGs 1

The United Nations Sustainable Development GoalsSDG 1 End poverty in all its forms everywhereSDG 2 End hunger, achieve food security and improved nutrition, and promotesustainable agricultureSDG 3 Ensure healthy lives and promote well-being for all at all agesSDG 4 Ensure inclusive and equitable quality education and promote lifelong learning opportunities for allSDG 5 Achieve gender equality and empower all women and girlsSDG 6 Ensure availability and sustainable management of water and sanitation for allSDG 7 Ensure access to affordable, reliable, sustainable and modern energy for allSDG 8 Promote sustained, inclusive and sustainable economic growth, full andproductive employment and decent work for allSDG 9 Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovationSDG 10 Reduce inequality within and among countriesSDG 11 Make cities and human settlements inclusive, safe, resilient and sustainableSDG 12 Ensure sustainable consumption and production patternsSDG 13 Take urgent action to combat climate change and its impactsSDG 14 Conserve and sustainably use the oceans, seas and marine resources forsustainable developmentSDG 15 Protect, restore and promote sustainable use of terrestrial ecosystems,sustainably manage forests, combat desertification, and halt and reverseland degradation and halt biodiversity lossSDG 16 Promote peaceful and inclusive societies for sustainable development,provide access to justice for all and build effective, accountable and inclusiveinstitutions at all levelsSDG 17 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development2 ISO 26000 and SDGs

ISOstandardsandthe SDGsISO has thousands of standards that help the usercontribute to the UN Agenda 2030 and the sustainable development goals, covering everythingfrom sustainable communities and quality management to safety and measuring greenhousegases. Almost any activity can be described in anISO standard if relevant stakeholders meet andwork towards consensus.One of the overarching standards directed athelping businesses and organizations contribute to sustainable development is ISO 26000,Guidance on social responsibility. Developedwith the consensus of more than 450 expertsfrom 99 countries and 42 international liaisonorganizations, it is the repository of good practiceand expertise from industry, government, labourorganizations, non-governmental organizationsand consumers.ISO 26000 provides guidance on how businessesand organizations can operate in an ethical andtransparent way that contributes to sustainable development while taking into account theexpectations of stakeholders, applicable lawsand international norms of behaviour.How much an organization contributes to sustainable development and its impacts on society andthe environment is known as “ social responsibility ” and is becoming a critical measure ofperformance.Social responsibilityis the responsibility of anorganization for the impactsof its decisions and activitieson society and the environment, through transparentand ethical behaviour that : Contributes to sustainable development,including the health andwelfare of society Takes into accountthe expectations ofstakeholders Is in compliance withapplicable law and consistent with internationalnorms of behaviour Is integrated throughout the organizationand practised in allits relationshipsExtracted from ISO 26000:2010ISO 26000 and SDGs 3

Guidelinesfor standardswritersSustainable development is such animportant issue for ISOthat a special ISO guidehas been published tohelp include these principles into an increasingnumber of standards.Created by a worldleading team of sustainability and standardsexperts, Guide 82,Guidelines for addressing sustainability instandards, providesguidance to standardswriters on how to takeaccount of sustainability in the drafting,revision and updatingof ISO standards andsimilar deliverables.4 ISO 26000 and SDGsAn organization’s level of social responsibility influences everything from its reputation to its ability toattract high-calibre employees and its relationshipwith suppliers, clients and the communities in whichit operates.ISO 26000 was developed before the UN Agenda 2030and the SDGs, yet offers more than 450 recommendations related to its main principles and core subjects of social responsibility that help organizationscontribute to the SDG goals.ISO 26000 offers practical guidance to any organization, anywhere in the world, wishing to contribute tosustainable development. It helps them : Understand how they currently impact societyand contribute to sustainable development Identify, engage and respect their relevantstakeholder expectations Defini which issues are relevant and significantand ensure they are prioritized for action Be in compliance with applicable laws andconsistent with international norms of behaviour Integrate responsible behaviour throughouttheir organization and relationshipsNot only does the standard help organizationsidentify and reduce their most significant impactson society, the actions recommended align well withinternational norms such as the United Nations Universal Declaration of Human Rights and the International Labour Organization’s core conventions onlabour practices.Holistic in its approach, ISO 26000 addresses sevencore subjects of social responsibility that are relevantto every organization (see graphic on page 5). Eachof these core subjects, outlined in Clause 6 of thestandard, includes a number of issues of social

Hol istic approach6.8Com m unit yinvolve m e nta nd de ve lopm e nt6.3Human rights6.2 urpract icesgovernance6.6Fa irope ra t ingpra c t ices6.5The e nvironmentInterdependenceresponsibility – 37 in total – with related actionsand expectations.The following graphic illustrates how the sevencore subjects relate to each other. In substance, anorganization should keep in mind the seven principles of sustainable development given in Clause 4when improving its performance in the core subjectsdescribed in Clause 6. Clauses 5 and 7 offer guidance to help the organization understand its role insociety and integrate the management of its impacton society.ISO 26000 and SDGs 5

Schematic overviewThe following graphic provides an overview of ISO 26000 outliningthe relationship between the various clauses of the standard.ScopeClause 1Guidance to all typesof organizations, regardlessof their size or locationTerms anddefinitionsClause 2Two fundamentalpracticesof socialresponsibilityRecognizingresponsibiSocial responsibilitycore subjectsDefinition of key termsHuman rightsUnderstandingsocial responsibilityClause 3LabourpracticesThe enRelHistory and characteristics;relationship betweensocial responsibility andsustainable developmentClause 4Principlesof social responsibility AccountabilityIntegrating socialresponsibilitythroughout anorganizationThe relationship ocharacteristics toCommunication on social responsibility Transparency Ethical behaviour Respect for stakeholder interests Respect for the rule of lawReviewing and improvingan organization’s actions and practicesrelated to social responsibility Respect for international normsof behaviour Respect for human rights6 ISO 26000 and SDGsBibliography: Authoritative sourcesand additional guidance

of ISO 26000Clause 5Stakeholderidentificationand engagementsocialilityClause 6Organizational governanceConsumerissuesCommunityinvolvementand developmentlated actions and expectationsof an organization’ssocial responsibilityUnderstanding the socialresponsibility of the organizationPractices forintegrating socialresponsibilitythoughout anorganizationClause 7Voluntary initiativesfor social responsibilityMaximizing an organization’s contribution toFair operatingpracticessustainable developmentnvironmentEnhancing credibilityregarding socialresponsibilityAnnex: Examples of voluntary initiativesand tools for social responsibilityISO 26000 and SDGs 7

How users ofISO 26000 contributeto the sustainabledevelopment goalsAn organization that takes action according to the practical recommendationsoffered in ISO 26000 will necessarily contribute to the SDGs. The following graphicgives a snapshot of the number of references giving guidance in the ISO 26000core subjects :No povertyGender equalityClean water andsanitationAffordable and cleanenergyZero hungerGood health andwell-beingQuality educationDecent work andeconomic growth

Industry, innovationand infrastructureGovernanceHuman rightsLabour practicesThe environmentFair operating practicesConsumer issuesCommunity involvementand developmentReduced inequalitiesSustainable cities andcommunitiesLife below waterResponsibleconsumption andproductionLife on landClimate actionPeace, justice andstrong institutions

ISO 26000 in actionSDG 8 – Promoting inclusive and sustainable economicgrowth, employment and decent work for allWhen Algerian drinks producer NCA Rouiba embarked on implementingISO 26000, staff welfare was a key area of focus. In association with tradeunions and worker representatives, they developed a new employee relationsframework to prevent discrimination and promote well-being, as well as updating contracts with suppliers to insist they do the same.“ Social responsibility is not only an internal process ; it requires the collectivedynamic of organizations across different sectors and regions.”10 ISO 26000 and SDGs

For example, for the first SDG (No poverty),Clause 6.4.4.2 of ISO 26000 under the coresubject “ Labour practices ” states : “ An organization should pay wages at least adequate forthe needs of workers and their families. In doingso, it should take into account the general levelof wages in the country, the cost of living, socialsecurity benefits and the relative living standardsof other social groups. ”When it comes to SDG 3 (Good health and wellbeing), Clause 6.3.9.2 of ISO 26000 under thecore subject “ Human rights ” recommends that“ an organization may consider, for example, facilitating access to, and where possible providingsupport and facilities for, education and lifelonglearning for community members ”.One of the many recommendations that contribute towards SDG 6 (Clean water and sanitation)can be found in Clause 6.7.9.2 of ISO 26000 underthe core subject “ Consumer issues ” : “ In educating consumers, an organization, when appropriate, should address environmental protection,efficient use of materials, energy and water ;sustainable consumption ; and proper disposalof wrapping, waste and products. ”As a final example, Clause 6.7.3.2 of ISO 26000under the core subject “ Consumer issues ” contributes towards SDG 12 (Responsible consumption and production) : “ When communicatingwith consumers, an organization should providecomplete, accurate, and understandable information that can be compared in official or commonlyused languages at the point of sale and accordingto applicable regulations. ”ISO 26000 and SDGs 11

GettingstartedwithISO 26000The standard offers guidance (found mainly in Clause 7) on how tointegrate social responsibility throughout your organization, but hereare a few other tips to get you started.Tip 1Use the seven main principles to makea quick analysis of your performancein relation to each of the sevencore subjects. What is your role insociety and what impacts, especiallynegative impacts, do your activitieshave ? What value do you create forsustainable development ?Tip 2Create a stakeholder map, i.e.a list of expectations from thosestakeholders that affect, or areaffected by, your organization. What isexpected from you through rule of law,international norms of behaviour andyour own organization ?12 ISO 26000 and SDGs

Tip 3Refine your self-analysis throughdue diligence or developinga gap analysis between your currentoperations and the detailed guidancefound in Clause 6 of the standard.Are there recommendations that youneed to act on immediately ?Tip 4Define your objectives and targetsafter stakeholder input. How will youshow continual improvement of yoursocially responsible behaviour overthe long and short term ?Tip 5Integrate social responsibility in allrelevant parts of the organization.How, for example, will you reachrelevant parts of top managementand the board, line managers andprocurement functions ?ISO 26000 and SDGs 13

ISO 26000 in actionSDG 2 – Ending hunger, andSDG 6 – Ensuring access to waterand sanitation for allDonating food to food banks, improving the distribution of tips,replacing taps and toilets with water-efficient alternatives andintroducing power-saving key cards are just some of the initiativesthat Domina Coral Bay Hotel, Resort, Spa & Casino, a large holidayresort in Egypt’s popular Sharm el-Sheikh region, undertook as partof implementing ISO 26000. The result ? Improved working conditions for employees, a more rational consumption of resources suchas water and energy and greater involvement in the community.“ Through implementing ISO 26000, we have learned that a projectwill not achieve its business goals successfully without embracingthe standard’s seven principles and core subjects. Such a tool willguarantee success that is sustainable. ”14 ISO 26000 and SDGs

The 7 core subjects and 37 issues of ISO 26000Core subjects and issuesAddressedin subclauseCore subject : Organizational governance6.2Core subject : Human rights6.3Issue 1 : Due diligence6.3.3Issue 2 : Human rights risk situations6.3.4Issue 3 : Avoidance of complicity6.3.5Issue 4 : Resolving grievances6.3.6Issue 5 : Discrimination and vulnerable groups6.3.7Issue 6 : Civil and political rights6.3.8Issue 7 : Economic, social and cultural rights6.3.9Issue 8 : Fundamental principles and rights at work6.3.10Core subject : Labour practices6.4Issue 1 : Employment and employment relationships6.4.3Issue 2 : Conditions of work and social protection6.4.4Issue 3 : Social dialogue6.4.5Issue 4 : Health and safety at work6.4.6Issue 5 : Human development and training inthe workplace6.4.7Core subject : The environment6.5Issue 1 : Prevention of pollution6.5.3Issue 2 : Sustainable resource use6.5.4Issue 3 : Climate change mitigation and adaptation6.5.5Issue 4 : Protection of the environment, biodiversity andrestoration of natural habitats6.5.6ISO 26000 and SDGs 15

Core subjects and issuesAddressedin subclauseCore subject : Fair operating practices6.6Issue 1 : Anti-corruption6.6.3Issue 2 : Responsible political involvement6.6.4Issue 3 : Fair competition6.6.5Issue 4 : Promoting social responsibility in thevalue chain6.6.6Issue 5 : Respect for property rights6.6.7Core subject : Consumer issues6.7Issue 1 : Fair marketing, factual and unbiasedinformation and fair contractual practices6.7.3Issue 2 : Protecting consumers’ health and safety6.7.4Issue 3 : Sustainable consumption6.7.5Issue 4 : Consumer service, support, and complaint anddispute resolution6.7.6Issue 5 : Consumer data protection and privacy6.7.7Issue 6 : Access to essential services6.7.8Issue 7 : Education and awareness6.7.9Core subject : Community involvementand development6.8Issue 1 : Community involvement6.8.3Issue 2 : Education and culture6.8.4Issue 3 : Employment creation and skills development6.8.5Issue 4 : Technology development and access6.8.6Issue 5 : Wealth and income creation6.8.7Issue 6 : Health6.8.8Issue 7 : Social investment6.8.916 ISO 26000 and SDGs

Useful linksGetting started with ISO 26000ISO 26000 may be purchased from ISO’s national member bodies,which are listed at www.iso.org/isomembers,and from the ISO Webstore at www.iso.org.For more guidance on getting started with ISO 26000,refer to the brochure Discovering ISO 26000 atwww.iso.org/iso/home/standards/iso26000.For additional information on the United Nations Agenda 2030and Sustainable Development Goals,visit sustainabledevelopment.un.org.Further information can be found at www.iso26000.info.ISO Website : www.iso.orgISO Website section on ISO 26000 us magazine : www.iso.org/isofocusISO videos : www.youtube.com/PlanetISOFollow us on Twitter : www.twitter.com/isostandardsJoin us on Facebook : www.facebook.com/isostandardsContributorsThis brochure was developed by Staffan Söderberg,Vice Chair ISO 26000 Post Publication Organisation, afterconsultation with the ISO 26000 Post Publication Organisation and its Stakeholder Advisory Group. Special contributions made by Adriana Rosenfeld and Cristina Celia López.ISO 26000 and SDGs 17

About ISOISO (International Organization for Standard ization) is an independent, non-governmentalinternational organization with a membershipof 163* national standards bodies. Through itsmembers, it brings together experts to shareknowledge and develop voluntary, consensusbased, market-relevant International Standardsthat support innovation and provide solutions toglobal challenges.ISO has published more than 21 300* International Standards and related documents coveringalmost every industry, from technology to foodsafety, to agriculture and healthcare.For more information, please visit www.iso.org.*September 2016International Organizationfor StandardizationISO Central SecretariatCh. de Blandonnet 8Case Postale 401CH – 1214 Vernier, GenevaSwitzerlandiso.org ISO, 2016All rights reservedISBN 978-92-67-10693-9

ISO 26000 was developed before the UN Agenda 2030 and the SDGs, yet offers more than 450 recommen - dations related to its main principles and core sub - jects of social responsibility that help organizations contribute to the SDG goals. ISO 26000 offers practical guidance to any organiza - tion, anywhere in the world, wishing to contribute to

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