IBM Lotus Notes/Domino Market Analysis, 2010-2014

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T HE R ADICATI G ROUP, I NC .A TECHNOLOGY MARKET R ESEARCH FIRMIBM Lotus Notes/Domino Market Analysis, 2010-2014Cost – US 3,000 by P.O. or 2,500 by credit cardhttp://www.radicati.comA comprehensive analysis of the market penetration of IBM Lotus Domino, IBM Lotus Notes,and IBM LotusLive, including:Worldwide Installed Base, Revenue and Four-Year ForecastsOn-Premises and Hosted Deployments – Installed Base and ForecastsVersion Breakouts – Installed Base and ForecastsBusiness Size Breakouts – Installed Base and ForecastsRegional Breakouts for North America, EMEA, APAC, and Rest of the WorldProduct Analysis for IBM Lotus Domino, IBM Lotus Notes, IBM Lotus iNotes, IBM LotusFoundations, IBM Lotus Quickr, IBM Lotus Sametime, IBM Lotus Connections, and IBMLotusLive.This report is intended for Organizations, Vendors, and Investors who need to make informeddecisions about the Email and Collaboration dDomino8%Figure 1: Worldwide IBM Lotus Domino Installed Base by Mailbox Type, 2010 vs. 2014Copyright July 2005 The Radicati Group, Inc. Reproduction Prohibited

IBM Lotus Notes/Domino Market Analysis, 2010-2014TABLE OF CONTENTSSCOPE .8METHODOLOGY .10EXECUTIVE SUMMARY .12CHAPTER 1: IBM LOTUS DOMINO MARKET DATA .141.1 WORLDWIDE MAILBOXES .151.2 WORLDWIDE IBM LOTUS DOMINO INSTALLED BASE AND REVENUES .211.3 WORLDWIDE LOTUS DOMINO INSTALLED BASE BY INDUSTRY .241.4 IBM LOTUS DOMINO IN THE ON-PREMISES MARKET .261.4.1 ON-PREMISES IBM LOTUS DOMINO INSTALLED BASE BY REGION .291.4.2 ON-PREMISES IBM LOTUS DOMINO INSTALLED BASE BY BUSINESS SIZE .311.4.2.1 Worldwide .311.4.2.2 North America .331.4.2.3 Europe.341.4.2.4 Asia/Pacific .351.4.2.5 Rest of World .361.4.3 ON-PREMISES IBM LOTUS DOMINO INSTALLED BASE BY VERSION .371.4.3.1 Worldwide .371.4.3.2 North America .401.4.3.3 Europe.411.4.3.4 Asia/Pacific .421.4.3.5 Rest of World .431.5 IBM LOTUS NOTES IN THE HOSTED MARKET .44CHAPTER 2: IBM LOTUS NOTES MARKET DATA .472.1 WORLDWIDE EMAIL CLIENT .482.2 WORLDWIDE IBM LOTUS NOTES CLIENTS .502.2.1 IBM EMAIL CLIENT INSTALLED BASE BY VERSION .522.2.2 IBM LOTUS NOTES INSTALLED BASE BY REGION .542.2.3 IBM LOTUS NOTES INSTALLED BASE BY BUSINESS SIZE .56CHAPTER 3: IBM LOTUS DOMINO SERVER AND NOTES PRODUCT OVERVIEW 58INTERNATIONAL BUSINESS MACHINES CORPORATION .593.1 IBM LOTUS DOMINO .593.1.1 MESSAGING .603.1.2 ADMINISTRATION .603.1.3 IBM LOTUS DOMINO DESIGNER .613.1.4 STRENGTHS AND WEAKNESSES .623.1.4.1 Strengths .623.1.4.2 Weaknesses .623.2 IBM LOTUS NOTES .633.2.1 USER INTERFACE .643.2.2 MAIL .643.2.3 CALENDAR AND CONTACTS .64Copyright June 2010 The Radicati Group, Inc. Reproduction Prohibited

IBM Lotus Notes/Domino Market Analysis, 2010-20143.2.4 COMPOSITE APPLICATIONS .653.2.5 IBM LOTUS NOTES TRAVELER .653.2.6 STRENGTHS AND WEAKNESSES .663.2.6.1 Strengths .663.2.6.2 Weaknesses .663.3 IBM LOTUS COLLABORATION SOFTWARE .673.3.1 IBM LOTUS INOTES .673.3.2 IBM LOTUS SAMETIME .683.3.3 IBM LOTUS QUICKR.683.3.4 IBM LOTUS CONNECTIONS .693.3.5 IBM LOTUS SYMPHONY .703.3.6 IBM LOTUS PROTECTOR.703.4 IBM LOTUS FOUNDATIONS .703.4.1 IBM LOTUS FOUNDATIONS .713.4.2 IBM LOTUS FOUNDATIONS REACH .723.4.3. IBM LOTUS FOUNDATIONS BRANCH OFFICE .723.5 IBM LOTUSLIVE .723.6 PRICING .743.7 OUR ANALYSIS .75Copyright June 2010 The Radicati Group, Inc. Reproduction Prohibited

IBM Lotus Notes/Domino Market Analysis, 2010-2014LIST OF FIGURESFIGURE 1: WORLDWIDE IBM LOTUS DOMINO IB BY MAILBOX TYPE, 2010 VS. 2014 . 13FIGURE 2: WORLDWIDE ACTIVE MAILBOXES BY TYPE, 2010 VS. 2014 . 18FIGURE 3: CORPORATE MAILBOXES VS. CONSUMER MAILBOXES, 2010 VS. 2014 . 19FIGURE 4: WORLDWIDE IBM LOTUS DOMINO IB BY MAILBOX TYPE, 2010 VS. 2014 . 22FIGURE 5: IBM LOTUS DOMINO ON-PREMISES REVENUE, 2010 - 2014. 23FIGURE 6: IBM LOTUS DOMINO IB BY INDUSTRY, 2010 . 25FIGURE 7: IBM LOTUS DOMINO ON-PREMISES MARKET SHARE, 2010 VS. 2014 . 27FIGURE 8: IBM LOTUS DOMINO MAILBOXES BY REGION, 2010 – 2014. 29FIGURE 9: IBM LOTUS DOMINO IB BY REGION, 2010 VS. 2014 . 30FIGURE 10: ON-PREMISES IBM LOTUS DOMINO IB BY BUSINESS SIZE, 2010 - 2014 . 32FIGURE 11: ON-PREMISES IBM LOTUS DOMINO IB - BY VERSION, 2010 - 2014 . 39FIGURE 12: IBM DESKTOP AND WEBMAIL EMAIL CLIENTS, 2010 – 2014 . 51FIGURE 13: WORLDWIDE IBM EMAIL CLIENTS, 2010 VS. 2014 . 53FIGURE 14: IBM LOTUS NOTES IB BY REGION, 2010 - 2014 . 54FIGURE 15: IBM LOTUS NOTES IB BY REGION, 2010 VS. 2014 . 55FIGURE 16: IBM NOTES IB BY BUSINESS SIZE, 2010 VS. 2014 . 57Copyright June 2010 The Radicati Group, Inc. Reproduction Prohibited

IBM Lotus Notes/Domino Market Analysis, 2010-2014LIST OF TABLESTABLE 1: WORLDWIDE ACTIVE MAILBOXES, 2010 - 2014 . 15TABLE 2: WORLDWIDE ACTIVE MAILBOXES BY TYPE, 2010-2014 . 17TABLE 3: CORPORATE MAILBOXES VS. CONSUMER MAILBOXES, 2010-2014. 19TABLE 4: WORLDWIDE IBM LOTUS NOTES/DOMINO MAILBOXES, 2010 – 2014. 21TABLE 5: WORLDWIDE IBM LOTUS DOMINO REVENUES ( M), 2010 – 2014 . 23TABLE 6: IBM LOTUS DOMINO IB BY INDUSTRY, 2010 . 24TABLE 7: WORLDWIDE ON-PREMISES IBM LOTUS DOMINO MAILBOXES, 2010 - 2014 . 26TABLE 8: IBM LOTUS DOMINO ENTERPRISE MESSAGING COMPETITION SUMMARY, 2010. 28TABLE 9: WORLDWIDE IBM LOTUS DOMINO MAILBOXES BY BUSINESS SIZE, 2010 - 2014 . 32TABLE 10: IBM LOTUS DOMINO NORTH AMERICAN MAILBOXES BY BUSINESS SIZE, 2010 – 2014 . 33TABLE 11: IBM LOTUS DOMINO EUROPEAN MAILBOXES BY BUSINESS SIZE, 2010 – 2014 . 34TABLE 12: IBM LOTUS DOMINO ASIA/PACIFIC MAILBOXES BY BUSINESS SIZE, 2010 – 2014 . 35TABLE 13: IBM LOTUS DOMINO ROW MAILBOXES BY BUSINESS SIZE, 2010 - 2014 . 36TABLE 14: WORLDWIDE IBM LOTUS DOMINO ON-PREMISES MAILBOXES BY VERSION,2010 - 2014 . 38TABLE 15: IBM LOTUS DOMINO RELEASE DATES . 39TABLE 16: NORTH AMERICAN IBM LOTUS DOMINO MAILBOXES BY VERSION, 2010 – 2014 . 40TABLE 17: EUROPEAN IBM LOTUS DOMINO MAILBOXES BY VERSION, 2010 -2014 . 41TABLE 18: ASIA/PACIFIC IBM LOTUS DOMINO MAILBOXES BY VERSION, 2010 – 2014 . 42TABLE 19: ROW IBM LOTUS DOMINO MAILBOXES BY VERSION, 2010 - 2014 . 43TABLE 20: WORLDWIDE HOSTED IBM LOTUS MAILBOXES, 2010 – 2014 . 45TABLE 21: HOSTED IBM LOTUS HOSTING PROVIDERS . 46TABLE 22: WORLDWIDE EMAIL CLIENTS, 2010 – 2014 . 48TABLE 23: WORLDWIDE EMAIL CLIENTS BY TYPE, 2010 – 2014 . 50TABLE 24: WORLDWIDE IBM EMAIL CLIENTS, 2010 - 2010 . 51TABLE 25: WORLDWIDE IBM EMAIL CLIENTS BY VERSION, 2010 - 2014 . 52TABLE 26: WORLDWIDE IBM LOTUS NOTES IB BY BUSINESS SIZE, 2010 – 2014 . 56Copyright June 2010 The Radicati Group, Inc. Reproduction Prohibited

IBM Lotus Notes/Domino Market Analysis, 2010-2014About The Radicati Group, Inc.The Radicati Group is a leading technology research and advisory firm focused on all aspects of email,security, email archiving, regulatory compliance, wireless technologies, web services, instantmessaging, unified communications, social networking, and more. The company provides bothquantitative and qualitative information, including detailed market size, installed base and forecastinformation on a worldwide basis, as well as detailed country breakouts.The Radicati Group works with corporate organizations to assist in the selection of the right productsand technologies to support their business needs, as well as with vendors to define the best strategicdirection for their products. We also work with investment firms on a worldwide basis to help identifynew investment opportunities.The Radicati Group, Inc. is headquartered in Palo Alto, CA, with offices in London, UK.ORDER FORM To order, please fill out the following form and return it to The Radicati Group at the address or fax shown on the front.IBM Lotus Notes/Domino Market Analysis, 2010-2014NameCost (circle one): P.O 3,000CompanyCredit Card 2,500International Orders: Payment must be in US dollars, drawn on a US bankand must include bank routing numbers.AddressPlease indicate street address - NO P.O. BOX please!Payment Method: Payment EnclosedCard Number:Signature Please send invoice, P.O.#:City, State, Zip VISA MasterCard AmexCountryExp. Date:PhoneEmailCopyright June 2010 The Radicati Group, Inc. Reproduction ProhibitedFax

IBM Lotus Notes/Domino Market Analysis, 2010-2014Copyright June 2010 The Radicati Group, Inc. Reproduction Prohibited

Product Analysis for IBM Lotus Domino, IBM Lotus Notes, IBM Lotus iNotes, IBM Lotus Foundations, IBM Lotus Quickr, IBM Lotus Sametime, IBM Lotus Connections, and IBM LotusLive. This report is intended for Organizations, Vendors, and Investors who need to make informed decisions about the Email and Collaboration market. Figure 1: Worldwide IBM .

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