Corporate Social Responsibility - Citrix
Corporate Social Responsibilityat Citrix 2020 Year in Review
Message from our CEODavid HenshallI am pleased to share with you our 2020 Year in Reviewand Corporate Social Responsibility report. Facing theCOVID-19 pandemic meant an unprecedented year forus all, but I’m exceptionally proud of and humbled by thefact that Citrix and our employees were able to supportour communities and those most in need during such adifficult time. We recognized how fortunate we are asan organization and how privileged we are to be able tohelp others. As a result, our COVID-19 giving strategy sawan increase of an additional 5 million USD in corporategiving, with a focus on providing the basic needs of food,shelter, medical, and educational support to those inmarginalized positions in the communities in which welive and work. Our teams’ efforts were inspiring for me asa leader, and I invite you to browse through this e-book tosee the impact of our work.Corporate Social Responsibility at Citrix 2020 Year in Review“.I’m exceptionallyproud of and humbledby the fact that Citrixand our employeeswere able to supportour communitiesand those most inneed during such adifficult time.”2
2020IntegrityRespectCuriosityUnityCourageWe actwith honestyand hold eachother accountableWe areopen, inclusiveand empatheticWe arecontinuouslyinnovating, learning,and improvingWe collaborateto wintogetherWe dreambig and we are bold,passionate, andselfless in pursuitof those dreams“As challenging as 2020 was, it was also inspiring. Our employeesdemonstrated generosity, compassion, initiative, and leadership.Citrites around the globe broke company records for giving asthey contributed to those most in need as part of our globalCOVID-19 Relief and Recovery program. They volunteered theirtime—often virtually. They challenged themselves and eachother to become more educated and active about racial justice.Overall, it was a strong year for corporate social responsibilityat Citrix, and I hope you will read on andlearn more.”— Donna Kimmel,Executive Vice Presidentand Chief People OfficerCorporate Social Responsibility at Citrix 2020 Year in Review3
Total community investment and impactCitrix donations (USD)Total donations 7,674,513Totaldonations 9,045,269Year end givingSocial justiceCOVID 1,400,000 640,000 3,112,330Non-COVID donationsEmployee andpartner donationsTotal donations 1,370,756 1,345,756Partner donation (Fujitsu) 25,000Employee donations 440,431Singapore Gov’t job creditto local NPOs 239,540 India CSR donations 192,342Company matching 1,649,870Totalemployees engaged2,681 (30%)ServedTotalnonprofits served2,12113,618,680 meals596,499Supportedstudents and youth throughdigital learning and training Corporate Social Responsibility at Citrix 2020 Year in Review225,801Providedmedical supplies, including masksand protective equipment26,584individualsSupportedfrom underrepresented communities4
Simply GiveEmployee donationsIn 2020, Citrix matched employee donationsup to 4,000 USD per employee to qualifyingnonprofits. Through the Dollars for Doersprogram, employees who volunteered ontheir own time earned Cause Cards to donateto their favorite nonprofits.The COVID-19 pandemic offered us anopportunity to provide support to our globalnonprofits in an unprecedented way. Over4.5 million USD was allocated to 1,061global nonprofits.Most notably was our end-of-year donationof 1.4 million USD in lieu of hosting employeeholiday parties. This donation provided 13million meals to those around the worldthrough our partnerships with FeedingAmerica, the Global Foodbanking Network,and the World Food Programme.Corporate Social Responsibility at Citrix 2020 Year in ReviewHealth andhuman on18%Disasterrelief9%Environment14%21%5
Simply ServeEmployees receive 16 hours of paid volunteer time each year. With the COVID-19 pandemic, only virtual volunteering was offeredto employees in 2020. In true Citrix fashion, employees participated in a variety of innovative and inspiring virtual volunteeractivities. Citrites in Japan and Hong Kong built prosthetic hands for amputees in undeveloped countries through the Helping Handsprogram in partnership with Odyssey Teams. Check out additional volunteer videos in the COVID-19 Relief and Recovery section.Number ofnonprofitssupportedEmployee volunteeringEnvironmentEducation21%Health s28%Disasterrelief3%Corporate Social Responsibility at Citrix 2020 Year in Review30%13430meaningfulglobal virtualinitiatives6
COVID-19 Relief and Recovery programOur COVID-19 Relief and Recovery program focused on nourishing minds and bodies by assistingchildren and families with basic needs like food, shelter, medical and educational support.Impact metricsSupported 569,878students and youth throughdigital learningand trainingServed618,680 mealsProvided shelter for 8,976homeless individualsProvided 223,541 medicalsupplies including masks andprotective equipmentProvided mentoringand counseling for4,589 at riskyouthProvided health and humanservices, such as rental supportand counseling for51,781 peopleProvided medical support and financialaid to 1,680 military veteransProvided financial aid to 10,659persons with disabilitiesTop 5 organizations for employee donationsInterfaith Food ShuttleRaleighUnited Wayvarious locationsCorporate Social Responsibility at Citrix 2020 Year in ReviewFeeding Americavarious locationsSecond Harvest Food Bank/Food Bankof Central Eastern North CarolinaBoys and Girls Clubvarious locations7
Major COVID-19 donationsOur nonprofitpartners werequick to extendtheir thanks andgratitude for oursupport. Take alook at what afew of themhad to say:Valley Medical Center 120,000Santa Clara — Supplied protective equipment for a countyhospital that actively supports vulnerable populations:children, the elderly, people with disabilities, those withchronic illnesses, and low-income earners.Inter-Faith Food Shuttle 160,000Raleigh — Purchased one month of critical food elements formarginalized communities. Mobile Markets (Meal production:frozen meals, food boxes, supplements bags) 2,900 individualsper week for 4 weeks; Restaurant Partnership Program provided800 family sized meals per week for 4 weeks.United Way of Broward County 240,000Fort Lauderdale — Provided meals for 2,000 adults for 2 weeks;enhanced the capacity of local food banks within the United Way’sProject Lifeline network by doubling the pounds of fresh, nutritiousfood delivered weekly. Approximately 90,000-105,000 individualsare served per month with food boxes/bags.Corporate Social Responsibility at Citrix 2020 Year in Review8
Goonj 120,000Bangalore — 91 percent of the funding willsupport immediate material needs of 2,740families of migrant laborers across India, withno work, for the period of one month (theaverage family size to be 5 to 6 members ).The remaining 9 percent of funding will help100 families gain back their livelihoods bysupporting them to sustain their family.Corporate Social Responsibility at Citrix 2020 Year in ReviewBoys and Girls Club of Broward County 25,000Grab-and-Go Meals: Served meals to minorityyouth in underserved communities from Mondayto Saturday and serving over 50k snacksand meals.Virtual Programming: online programmingthat allows over 400 Boys and Girls Clubmembers to view videos on various topicssuch as STEAM, the arts, literacy, fitness,character building, and more.9
COVID-19 donating videosThe following videos highlight some of ourglobal Citrites in action in support of bothCOVID-19 donating and volunteeringFlavioFerraraspeaks about how theDublin team supportedthe Irish Red Cross.JeannetteGoldentalks about the multipleways she supports MarblesKids Museum in Raleigh, US.NancyJimenezand the team in Costa Ricahelped provide food, shelter,COVID-19 test kits, andschool scholarships duringthe pandemic.IssaPaezshares how Citrix Canadamade a difference for FoodBanks Canada andhEr VOLUTION.Corporate Social Responsibility at Citrix 2020 Year in Review10
COVID volunteering videosRosie HodgartCamy OoiSara SanhuezaLondon, UKThe Paddington PartnershipSingaporeRare Disorders SocietySingaporeUSCleveland Clinic Hospitalsand Broward HealthIzumi KobayashiKi Kon Choi; Lae Jin Jung, Min Wook ParkJapanHelping HandsKoreaGlobal Day of Impact (GDI) Challenge,‘A Dollar for a Kilometer’ in support forRare Disorders Society SingaporeJessica BainCambridge, UKEast Anglia’s Children’sHospicesCorporate Social Responsibility at Citrix 2020 Year in Review11
COVID-19 anddisaster reliefCitrites came together to supportdisaster relief efforts around theglobe. They lived their values by givingback to support the relief efforts forthe Australian Wildfires and the Beirutexplosion. Check out the responsefrom our employees.Corporate Social Responsibility at Citrix 2020 Year in Review12
Diversity, inclusion and belongingAt Citrix, our culture is strong, vibrant, andessential to how we work and serve ourcustomers. We continually advance our cultureby creating an environment where peoplecan feed their curiosity and be continuouslylearning; where we hold each other accountablefor driving great results and outcomes; wherewe collaborate and take joy from working onsolving tough eWhite 57%Hispanic/Latino 16%Asian 19%Black/African American 5%Multiracial 3%We share a winning spirit where we areobsessed with helping our customers andpartners innovate and succeed through the useof technology. We strive to be highly inclusive,embracing different views and cultures — andempathic, making the world a better place bygiving back in ways that matter. Above all, wewill be an innovative engine for our colleagues,our communities, our customers, and thedigital marketplace.76%MalePeople managers29%White 69%Hispanic/Latino 8%Asian 21%71%FemaleMaleWhite 64%Hispanic/Latino 14%Asian 15%Black/African American 1%Black/African American 4%Multiracial 1%Multiracial 3%Data from December 2020. Race and ethnicity data is U.S. only.Corporate Social Responsibility at Citrix 2020 Year in Review13
Diversity, inclusion and belonging journey: 2017 – 20202017Launched D&I site on Citrix.comSupplier Diversity LaunchedProgramstance in support ofPublicU.S. immigrationMLK Holiday first celebrated(U.S.)formal Mentoring LaunchedProgramEstablished partnership with GirlsWho Codetwo LGBTQ Amicus SignedBriefscurrent salary Applicantquestions bannedRaised Pride flag and added gendertransition supportperfect score on EarnedHRC Best Places to Workfor LGBTQ Equality20192018Established Employee ResourceNamed to Best Places to Group Work(ERG) charters andfor Disability InclusionstructureLaunched 3-part Culture of HiredSeniorDirectorDiversity,Belonging training Inclusion and GivingActivated diverse hiring Diversity,Inclusion,andBelongingstrategy strategy and goals establishedCelebrated Asian and Pacific CelebratedBlackHistoryMonthIslander Heritage Month Celebrated Internationalin RISE, the first Women’s ParticipatedDay and responded toLGBTQ Job Fair in India#MeToo movementInstalled gender neutral ShowedsupportforLGBTQ bathroom signage employees in IndiaBlack Professionals Network Aseniorleadertalkedopenlyhosts Customer Networking of struggles with mental health Introduced Implicit Bias training andBias Mitigation toolsMarket Pricing to Launchedpromote pay equityHispanic CelebratedHeritage MonthDay Holiday first Veteransobserved at Citrix (U.S.)Launched I Belong@ Citrix campaignCorporate Social Responsibility at Citrix 2020 Year in Review Event at SynergyTrans Awareness Week2020Hiring Strategy Veteransand Landing PageHeritage Month Createdvideos for all ERGsto Working Mother NamedBest Places to Work forDads listEstablished Parents and Caregivers,Emerge andEnabled ERGsNamed ELT champions andEVP sponsors for ERGsHosted Daring Dialogues anddeveloped Racial EquityStrategyDiversity, Inclusion, Createdand Belonging content inCitrix Learning CenterDisability Accessibility Consultantconductedorganization-wide audit Enhanced Self-ID in Workdayto India Pride Circle SubmittedStonewall Equality Index14
Where we have made progressWe continue to concentrate on buildingrelationships with organizations to accesspreviously untapped talent pipelines. Theyinclude: relationships with organizationsfocused on women in sales and technology,employees with disabilities, Black and AfricanAmerican technologists, and veterans.With the move to work from home during theCOVID-19 pandemic, the DI&B team focusedon creating learning opportunities for ouremployees through our partnerships with: Grace Hopper The National Society of BlackEngineers (NSBE) Lesbians Who Tech Disability:IN, Out & Equal The National Diversity Council Diversity Best Practices The Conference Board RISE India Afro TechWe also created special training opportunitiesfor our ERG Leaders with JBC Consulting tocreate two custom training opportunities,Corporate Social Responsibility at Citrix 2020 Year in Reviewone for ERG Leaders and another for ourERG Executive Sponsors (ELT membersand VP sponsors).We launched a quarterly series called“DaringDialogues” with discussions on Racial Equality,Privilege, and Allyship. Our Executive LeadershipTeam, our Black Professionals Network, andmembers of the Citrix Diversity and Inclusionteam had open and honest discussions onracism and bias. We’ve had strong participationgreater than or equal to our global employeemeetings. Our Black Professionals Networkhas increased the number of allies participatingby more than 100 people.We have continued our 2019 work to embedbias mitigation practices into our peopleprocesses. We have expanded the adoption ofour bias mitigation tools in talent acquisitionand we have implemented new tools in ourperformance management processes.In 2021, we are implementing Textio to removebiased language from all of our job postingsand communications with candidates.15
Employee Resource Groups (ERGs)Our goal is to create a Culture of Belongingwhere we each feel as though we fit in,can take risks, and are empowered tocontribute as ourselves to drive the futureof work. ERGs cultivate a sense of belongingand inclusion at Citrix, through workforcedevelopment, workplace improvement, andmarketplace access. Each ERG supports anunderrepresented group of employees to build“safe spaces” for members, educate allies,and attract and retain diverse talent.These groups include Parents and Caregivers,Women, LGBTQ , Black, Latino, Asians, Veterans,Foster Family and Adoption, and Emerge, for thenext generation of Citrites developing theircareers. Our ERGs are not location specificbut have local chapters rolling up to an ELTChampion and an Executive Sponsor. We have10 ERGS with 29 Chapters across 9 offices in7 Countries. We now have 2,000 employeeswho are members of the Citrix ERGs, about30 percent of Citrites.Corporate Social Responsibility at Citrix 2020 Year in ReviewLeadership committeeOur Diversity, Inclusion, and Belonging (DI&B)Executive Committee provides executivelevel support for sourcing and recruitingunderrepresented minorities by mitigatingbias in the hiring process, fostering inclusion,and supporting the Employee ResourceGroups (ERGs). Members are vice presidentswith cross-functional and cross-geographyrepresentation and a commitment to DI&B,including the executive sponsors from theCitrix ERG program. The council is charteredto guide strategy, sponsor change, anddrive accountability.16
Commitment to beinga best place to workAwardsFor 2020, we are proud to share that we were awarded a GreatPlace to Work Designation, we scored 100 percent on the HumanRights Campaign’s Corporate Equality Index making us a Best Placeto Work for LGBTQ Equality for the 4th year in a row. Additionally,we were rated a Best Place to Work for Disability Equality for thesecond time with a 90 percent score on the Disability:IN DisabilityEquality Index. And we were just named to Working Mothermagazine’s third annual list of the Best Companies for Dads. Citrixwas granted this honor for leading in the areas of paternity leave,childcare, flexible schedules, and more.Corporate Social Responsibility at Citrix 2020 Year in Review17
Social justice and racial equityOn May 25, 2020, the U.S.was rocked by the murderof George Floyd. At Citrix,and around the world,companies called for actionagainst discrimination andracial injustice, not only forGeorge Floyd, but for themany others who had beenunjustly treated.Overall strategyOur strategy is based on 3 pillars of work:Systemic — using our influence to supportBlack communities and impact changes inthe tech industry.Internal — modifying our processes andprograms to prevent bias, attract, develop,retain, and reward people to promote racialequity and sharing aggregate data andprogress freely.Personal — committing to our own learningjourney to become an organization wherewe all belong.Corporate Social Responsibility at Citrix 2020 Year in ReviewAs Citrix continues our journey towarddeveloping a comprehensive racial equitystrategy, we are striving to: (1) open a dialogueamong all our stakeholders; (2) stimulateengagement among our employees, sothat we become curious to learn more andpassionate about contributing to solutions;(3) drive meaningful and permanent changetoward social justice for the betterment of allin our society. We are committed to tacklingsystemic racism and unconscious bias thatexists in our society.18
Racial equity, social justice, and giving campaignThree major focus areas of our racial equity and social justice initiative and their impact created in 2020.1 250KUnited Negro College Fund 100K donation for 50scholarships to minority youthin underserved communitiesINROADS 150K donation for up to 10 Citrixinterns including scholarships andleadership development trainingin scholarshipsand internshipsGrants to2 300Kto narrow thedigital divide3 75K forAdopt-a-Schoolprogram15 nonprofitswho will provide K-12 STEMeducation and technologyaccess to underserved Blackand African American students950devices provided likelaptops, Chromebooks2,900students served with mentoring,training and coachingIn partnership with Corporate Citizenship, the Black Professionals Network (BPN) and our strategicpartner, Google, we provided a solution that enabled the Baltimore Collegiate School for Boys (BCSB)with access to technology for more than 150 boys in the form of Chromebooks and software licenses.Despite the challenges brought on by the pandemic, we wanted the school to be able to continuepushing forward with its vision and unlock new dreams and potential for its students.WatchvideoGrants to4 under-resourcedschools to provide K-12 studentswith access and opportunities in STEM andpathways to post-high school educationCorporate Social Responsibility at Citrix 2020 Year in Review325 devices providedlike laptops, Chromebooks1,000 students served withmentoring, training and coaching19
Supplier DiversityWhat is Supplier Diversityat Citrix?Supplier Diversity (SD) is an establishedbusiness program that activelyencourages diversity within the supplybase, promoting social inclusionthrough the use of diverse suppliers(defined as a business owned by anunderrepresented group/person).At Citrix, the Supplier Diversity teamactively works to identify diverseorganizations to be included in sourcingactivities, as well as tracking andreporting diverse supplier activityto Citrix customers.Corporate Social Responsibility at Citrix 2020 Year in Review20
Why we value Supplier Diversity?Diverse businesses frequently providecreativity, flexibility, and new ideas. Theinclusion of diverse suppliers in our supplychain helps Citrix to better understand theneeds of our customers and the communitieswe serve, while continuing to innovate andprovide long-term benefits for our customers.
Corporate Social Responsibility at Citrix 2020 Year in Review 5. Simply Serve Employees receive 16 hours of paid volunteer time each year. With the COVID-19 pandemic, only virtual volunteering was offered to employees in 2020. In true Citrix fashion, employees participated in a variety of innovative and inspiring virtual volunteer
There is no Citrix Client after update push for upgrade from Citrix Plug-in 11.2 to Citrix Receiver 3.3. Issue. SCCM successfully uninstalled Citrix Plug-in 11.2, but the install of Citrix Receiver 3.3 did not process. Resolution. Run the "Citrix Receiver 3.3 Up
Citrix Receiver 3.3 correctly, all older version of the Citrix Client must be uninstalled. The following steps should be taken to make sure The all old Citrix Clients are uninstalled, and then install the new Citrix Receiver 3.3. . Once you uninstall a
Verify Citrix Workspace version a. Click on the desktop to bring up Finder and then click "Applications" under the "Go" menu. b. Locate and click on "Citrix Workspace" and verify the version is at least 18.9.0. The Citrix client was recently renamed from Citrix Receiver to Citrix Workspace. If Citrix Receiver is currently installed
Citrix Receiver 使得圖示可置於 Windows � 開啟 Citrix Receiver︰ 在「開始」畫面，輸入 Citrix，然後選取搜尋結果中的 Citrix Receiver。 針對 Citrix Receiver 啟用單一登入 1. 解除安裝預先安裝的 Citrix Receiver。 2. 從 HP 支援網站下載 Citrix .
Citrix Online Division 6500 Hollister Avenue Goleta, CA 93117, USA T 1 805 690 6400 www.citrix.com About Citrix Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtual computing solutions that help people work and play from anywhere on any device. More than 230,000 enterprises rely on Citrix to create better ways for people, IT and .
Citrix Online Division 6500 Hollister Avenue Goleta, CA 93117, USA T 1 805 690 6400 About Citrix Citrix Systems, Inc. (NASDAQ:CTXS) is the leading provider of virtualization, networking and software as a service technologies for more than 230,000 organizations worldwide. Its Citrix Delivery Center, Citrix Cloud Center (C3) and Citrix Online .
Xoserve recommends users review and upgrade their Citrix receiver to a version compatible with Citrix XenApp 7.15 LTSR, current Citrix documentation recommends the use of Citrix Workspace app or Citrix receiver version 4.9 or later. Users who do not want to use or upgrade the Citrix receiver
and click the Macintosh Citrix Receiver Software to install the Citrix plug-in. Click "Install CitrixReceiver.pkg" to begin Note: If you have a previous version of Citrix, click "Uninstall Citrix Receiver.app" before installing the new version. Accept the Citrix License Agreement by clicking Continue, the
