UNIVERGE SV9100 DT410/DT430/DT830 User Guide - Issue 1

NDA-31593ISSUE 1.0 SV9100DT410/DT430/DT830USER GUIDENEC Corporation of AmericaSeptember, 2014

NEC Corporation of America reserves the right to change the specifications, functions, orfeatures at any time without notice.NEC Corporation of America has prepared this document for use by its employees andcustomers. The information contained herein is the property of NEC Corporation ofAmerica and shall not be reproduced without prior written approval of NEC Corporationof America.Dterm, NEAX and UNIVERGE are registered trademarks of NEC Corporation. Windowsis a registered trademark of Microsoft Corporation.Copyright 2014NEC Corporation of America6535 N. State Highway 161Irving, TX 75039-2402Communications Technology Group

TABLE OF CONTENTS1.INTRODUCTIONGeneral .Face Layout .Keys And Parts .(Icon Display .Menu List .Simple Operation by Menu Key and Cursor Key .1261718182.TERMINAL SETUPTerminal Setup With the Up/Down Key .Terminal Setup With the Feature Key.19203.BASIC OPERATIONLogin (DT800 Series Only) .Logout (DT800 Series Only) .To Start Security Mode (DT830 Only) .To Cancel Security Mode .232324244.FEATURE OPERATIONANSWERING CALLS .PLACING CALLS.MICROPHONE CONTROL .SPEAKERPHONE CALLS.GROUP LISTEN .HOLDING CALLS .TRANSFERRING CALLS .CONFERENCE.i2526292929303031

TABLE OF CONTENTSCALL PARK – SYSTEM .STATION BUSY/NO ANSWER OPTIONS .CO/PBX DIALING OPTIONS.CALL PICKUP .PAGING.BACKGROUND MUSIC .CALL FORWARDING.SELECTABLE DISPLAY MESSAGING.STATION RELOCATION.CODE RESTRICTION, DIAL BLOCK.ACCOUNT CODE ENTRY .AUTOMATIC CALL DISTRIBUTION (ACD) .3132353839414143444445465.DIRECTORY OPERATIONAdd New Data.Find Registered Data.Make a Call From Directory .Delete All Directory Data .Delete Specific Directory Data.56575959606.CALL HISTORY OPERATIONView Call History.Make a Call From Call History .Store Call History Data to Speed Dial.Delete Call History Data .ii62636364

1.1.INTRODUCTIONGeneralThis guide explains how to operate DT Series (DT410/DT430/DT830) under the following headings.CHAPTER 1 INTRODUCTIONExplains the configuration of this guide andcontains the following information. Face layout of DT Series Keys and Parts of DT Series Icon Display Menu ListCHAPTER 2 TERMINAL SETUPExplains the operating procedures for terminalsettings of the DT Series.CHAPTER 3 BASIC OPERATIONExplains the basic operation of DT Series.CHAPTER 4 FEATURE OPERATIONExplains operating procedures for variousTelephony Server features.CHAPTER 5 DIRECTORY OPERATIONExplains operating procedures for Directoryfunction.CHAPTER 6 CALL HISTORY OPERATIONExplains operating procedures for Call History.1

1.Face LayoutDT410 (6-Button with LCD)DT410 (2-button without LCD)2

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1.Keys And Parts(2) Programmable KeysThese keys can be programmed as Flexible Linekey/Programmable Feature Key by WebPro/PCPro/PhonePro.DT410(2-Button without LCD)(3) RecallPress key to finish an outside call and hear the dialtone. With Centrex trunks press the recall key tohook flash the line.(1)(4) FeatureUsed to activate any features as terminal setupfunctions.(2)(3)(5) Redial(Last Number Call, Speed Calling-Station/Group)Press key to activate redial ansferSpeaker(14) oryMessage(5)(7)(6)(6) ConfPress key to establish a three-way conversation.LED on key lights when key is active.(8)(7) AnswerWhen LED on this key is flashing, press key toanswer a waiting call.(9)(11)(10)(8) MicPress the key to Mute/Un-Mute the speaker and/orhandset. LED on this key lights to show the key isactivated.(1) Call Indicator LampLamp at top corner of DT Series Display flasheswhen a call terminates to the terminal or when amessage has been left. On the SV9100, this lampflashes fast when a call terminates to the terminaland flashes slower when a message has been left.(9) MessageThis key shows a message is waiting. Press thiskey to access the Voice Mail system (ifprogrammed).6

1.(10) Up/DownPress ( ) Down or ( ) UP key while idle. Speaker/Receiver Volume:Press ( ) or ( ) key during conversation. Ringer Volume:Press ( ) or ( ) key during ringing.(11) DirectoryPress key to activate speed calling - systemfeature.(12) SpeakerControls the built-in speaker which can be used forHands Free dialing/monitoring. LED on key lightswhen key is active.(13) TransferAllows the station user to transfer established callsto another station, without attendant assistance.(14) HoldPress this key to place an internal or external callon hold.7

1.DT430/DT830(24-button with LCD)(1) Security ButtonThe user can press this key to lock the telephoneso no other user may access the telephone.(1)(2) Call Indicator LampOn the SV9100, this lamp flashes fast when a callterminates to the terminal and flashes slowerwhen a message has been left.(2)(3)(3) LCD (Note 1)LCD (Liquid Crystal Display) provides DT Seriesactivity information plus data, time and 4)(18)DirThe LCD on DT430/DT830 has 28-character,4-line capability. Top line is used exclusively forthe status icons.MenuRedialHOLDList(9)28 APR MON 8:45AMSTA101101(15)List(4) Exit828 APR MON 8:45AMSTA101DirICMProg

1.(11) MicPress the key to Mute/Un-Mute the speaker and/orhandset.The user can exit from a screen mode by pressingthis key.(5) SoftkeysAny feature shown at the bottom of the LCD isavailable. The appropriate feature key is displayedon the screen according to the call handlingprocess.(12) MenuFrom this key, the user can access to the functionsnot normally used (such as terminal settings,downloads and access to XML applications)easily.(6) HelpThe user can press this key followed by aprogrammable key to check what Line orProgrammable Feature is programmed on the key.(13) CursorBy using this Key, DT Series user can accessvarious features with simple operation.(7) Programmable KeysThese keys can be programmed as Flexible Linekey/Programmable Feature Key by the TelephonyServer Administrator. For the SV9100, theprogrammable keys can be set by WebPro/PCPro/Handset Pro and the user can also set them.(8) RecallPress key to finish an outside call and hear the dialtone. With Centrex trunks press the recall key tohook flash the line.Two lines of menu items can be displayed at atime. Use "Up" or "Down" key to scroll to the item.(9) FeatureUsed to activate any features as terminal setupfunctions.(10)AnswerWhen LED on this key is flashing, press key toanswer a waiting call.9

1.Shortcut Menu includes the following features.FeatureMenu of DT430Description1. Missed Call Access to history of Missed Call.2. Voice Mail Access to history of incoming Voice Mail.(15)Redial/CID Scroll(Last Number Call, Speed Calling-Station/Group)Press key once to activate redial feature. Pressredial and scroll through numbers that have beendialed.When the desired number is displayed, press the #key to activate dialing.Press key twice to activate the CID scroll feature.Press key twice and scroll through numbers thathave been received.When the desired number is displayed go off hookto activate dialing.Menu of DT430Note:(16)SpeakerControls the built-in speaker which can be used forHands Free dialing/monitoring.LED on key lights when key is active.DT430 supports half/full duplex handsfree.DT410 (2-Button without LCD) does not havethe Cursor Key.(14)EnterDT430/DT830 Series has Shortcut Menu forfrequently-used features. The user can access toShortcut Menu by pressing Enter Key.Note:(17)TransferAllows the station user to transfer established callsto another station, without attendant assistance.(18)HoldPress this key to place an internal or external callon hold.DT410 Series does not support the ShortcutMenu.10

1.DT430/DT830(DESI Less 8-Button with LCD)(1)(2) Call Indicator LampOn the SV9100, this lamp flashes fast when a callterminates to the terminal and flashes slowerwhen a message has been left.(2)(3) LCD (Note 1)LCD (Liquid Crystal Display) provides DT Seriesactivity information plus data, time and SoftkeyOperation.(3)(4)The LCD on DT410 has 24-character/28-character, 3-line capability.(5)ExitHelp(6)(7)28 APR MON MThe LCD on DT430 has 28-character, 4-linecapability. Top line is used exclusively for thestatus icons.(11)RedialHOLD(10)DirList(17)28 APR MON 8:45AMSTA101DirICMProg(4) ExitThe user can exit from a screen mode by pressingthis key.(1) Security ButtonThe user can press this key to lock the telephoneso no other user may access the telephone.11

1.(a) Icon(5) SoftkeysAny feature shown at the bottom of the LCD isavailable. The appropriate feature key is displayedon the screen according to the call handlingprocess.Status of the Line key such as Call termination,Call Hold or Busy, and setting on the Feature keyare shown as Icons.User’s Status(6) HelpThe user can press this key followed by aprogrammable key to Check what Line orProgrammable Feature is programmed on the key.(b)FlashingPattern Idle I-HOLDBlinkNote(7) 8LD Display(a)Icon Others Hold(C)(b)(a) Note Incoming Ringing During Conversation (IndividualUse) Call Transfer Conference During Conversation (OtherParty Use) Active Feature (Under a settingof feature key like a “CallForwarding”)ScrollPage Switching Key32 (8 keys x 4 pages) additional programmablekeys are provided. They can be programmed asFlexible Line/Programmable feature key byTelephony Server Administrator. For the SV9100,the programmable keys can be set by WebPro/PCPro/Handset Pro and the user can also setthem.Note: Others Key is busy (example, ifprogrammed as a virtualextension and the virtualextension is busy).Maximum 11 characters (including icon)Maximum 13 characters (excluding icon)12Steady Lit

1.(8) Programmable KeysThese keys can be programmed as Flexible Linekey/Programmable Feature Key by Web/PCPro.(b) Feature Key InformationFeature Key Information displays the followings.KeyDescriptionLine Key- Name and NumberinformationFeature Key- Feature Name- Speed Dial NameOne-TouchInformationSpeed Dial Key- Number InformationNote:Maximumdigits to bedisplayedRefer tonote*Refer tonote*(9) Scroll KeyThis key is used to turn over the page of 8LDdisplay.(10)RecallPress key to finish an outside call and hear the dialtone. With Centrex trunks press the recall key tohook flash the line.Refer tonote*Maximum 11 characters (including icon)Maximum 13 characters (excluding icon)(11)FeatureUsed to activate any features as terminal setupfunctions.(c) Page Icon8LD display has four pages (8 ProgrammableFeature keys per page). Page Icon Key indicatescurrently displayed page. The user can switch theFeature Key display from page 1 to 4 by using thePage Switching Key.1Feature Key 1-82Feature Key 9-163Feature Key 17-244Feature Key 25-32(12)AnswerWhen LED on this key is flashing, press key toanswer a waiting call.(13) MicPress the key to Mute/Un-Mute the speaker and/orhandset.Black background indicatescurrently displayed page.(14) MenuFrom this key, the user can access to the functionsnot normally used (such as terminal settings,downloads and access to XML applications)easily.13

1.(15) CursorBy using this Key, DT Series user can access tovarious features with simple operation.Menu ofDT430For DT430 Series, two lines of menu items can bedisplayed at a time. For DT830 Series, three linesof menu items can be displayed at a time. Thefollowing figure shows the menu screen for DT430Series. Use "Up" or "Down" key to scroll to theitem.Menu of DT830Note:DT410 (2-Button without LCD and DT410 [6Button with LCD]) does not have the CursorKey.(16)EnterDT430/DT830 Series has Shortcut Menu forfrequently-used features. The user can access toShortcut Menu by pressing Enter Key.14