Optimail 30 GBR-PCE / Betriebsanleitung

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optimail 30Franking machineOperator Manual

2 optimail 30 – Display and KeyboardDisplayMulti function keys(soft keys)Arrow keys– Navigate– Scroll– Increase / decreasevaluesConfirm inputAcknowledge messagesShift key:switch upper / lowercase lettersPress briefly:back to higher-level menu / windowHold key pressed:back to the home menuCall up menu for:– Special functions– Administration and statistics– System settings– etc.Teleset / loading postageShow registersMemory:display / select savedRoyal Mail productsClear inputsIn the home menu:holding C/CE pressed sets homemenu back to defaultNumeric keys– Enter numbers– Enter letters, punctuationand special characters

ContentsAbout this Operator Manual 71 Safety tips 82 A short description of the optimail 30 103 The basics of operation 133.1Turning on / off 133.2Stand-by 143.3Access control – MASTER / USER 143.4The user interface 153.4.1Key functions 153.4.2Display symbols 173.4.3Description of operating procedures and menu sequencesin the present Operator Manual 183.4.4The home menu 193.4.5The product selection menu 203.4.6The menu 223.4.7Lists 233.4.8Adjustment menus 243.4.9Pop up windows 243.5Text input 253.6Zero test print 264 Setting the franking imprint 284.1Postage / Royal Mail product 284.1.1Setting a new product 294.1.2Changing the product settings 334.1.3Determining / setting the weight using the integrated scale (optional) 344.1.4Entering / changing the weight manually 354.1.5Entering the postage value manually 364.2Endorsement 374.3Advert 384.4Text message 394.5Date 415 Franking 435.1Selecting / changing an account 435.2Positioning and franking a letter 456 Differential weighing and franking (optional) 483

4 optimail 30 Operator Manual7 Special functions 517.1Using the DX feature (optional) 517.1.1Things worth knowing about the DX feature 517.1.2Franking DX-mail 527.1.3Viewing and printing information on DX mode 547.2Stamping incoming mail 557.3Moistening and sealing letters (optional) 567.4Using an external postal scale 587.4.1Connecting the postal scale to the optimail 30 587.4.2Operating optimail 30 with an external postal scale 598 Memory 608.1Setting postage / Royal Mail product using the memory 608.2Saving memory items 618.3Renaming memory items 628.4Deleting memory items 639 Displaying and printing registers 6410 Loading postage – Teleset 6511 Account administration 6711.1Setting up a new account 6711.2Assigning / blocking USER card(s) for an account 6911.3Viewing and printing account statistics 7011.4Changing / clearing down / deleting an account 7011.5Clearing down all accounts 7212 Imprint management 7312.1Loading imprint data from card 7312.2Using / renaming / deleting adverts 7412.3Entering new text messages 7512.4Editing / deleting text messages 7612.5Deleting endorsements 7713 Advanced settings & system information 7813.1Viewing / printing / sending system information 7813.2Displaying and clearing down the item counter 7913.3Low postage warning – setting the threshold 8013.4Setting the access rights 8013.5Setting the display contrast 8113.6Setting audible signals 82

13.1613.1713.17.113.17.213.17.313.17.4Clock 83Correcting the time 83Summer time changeover 84Setting the time zone 85Stand-by 85Changing the stand-by time 85Setting Memory 1 as standard after stand-by 86Changing the user interface language 87Connection to data centre 88Internal modem 88GSM Modem (optional) 90Universal Link Box (optional) 92mailcredit (optional) 93Changing dial-up numbers 95Changing Internet addresses 97Rate table 98Loading rate tables from card 98Loading rate table from the data centre 99Deleting rate tables 100Switching automatic endorsement selection on / off 101Integrated scale (optional) 102Zeroing 102Setting the gravity 102Switching differential weighing mode on / off (optional) 103Creating a MASTER card 104Enable / disable functions 105Extend memory function (optimail 30 without integrated scale only) 105Differential weighing 106InfoPrint 107Send diagnostics with Teleset 10814 Maintenance and care 10914.1Cleaning the franking machine 10914.2Changing the ribbon cassette 11014.3Sealer (optional) 11214.3.1 Cleaning 11214.3.2 Checking the liquid level and filling the sealer 11314.3.3 Replacing felts 11414.4Changing the battery 1175

6 optimail 30 Operator Manual15 Tips for troubleshooting 12016 Withdrawal and disposal of the franking machine 128AppendixAccess rights for selected functions 129Menu (overview) 131Glossary 132Technical Data 134Declaration of Conformity 137Index 139Service 147

About this Operator ManualAbout this Operator ManualPlease read this Operator Manual before using the optimail 30franking machine. Please keep the manual near the optimail 30at all times for reference.This Operator Manual describes the optimail 30– in its standard version– with integrated scaleas well as the optional accessory.Functions which are only available with certain configurationsare recognisable by a suffix, e.g. (optional).Quick Reference GuideInstallation GuideThe Quick Reference Guide gives you an overview of theoperating menu and franking with the optimail 30.Please read the ‘Installation Guide’ to find out how to install andregister the optimail 30.The following keywords and symbols identify the safety tips inthis Operator Manual:Warning! indicates a potential hazard which may result ininjury.Caution! indicates a potential hazard that may result in damage to the optimail 30 or impair the franking process.The following symbols and text features are used in thisOperator Manual: Bullets precede instructions.– Dashes precede list items.ITEM COUNTERMenu names and options from the operating menu are writtenin capital letters.“Incorrect value.”Messages are highlighted by quotation marks in the text.A tip offers advice or additional suggestions for improving theoperation.Chapter ‘The basics of operation’ on page 18 explains howoperating and menu sequences are described.7

8 optimail 30 Operator Manual1Safety tipsThe optimail 30 is a digital franking machine with a thermal printer for frankingletter mail. The optimail 30 complies with the pertinent safety regulations for officeinformation equipment.Please observe the following tips for your own safety: Install and commission the optimail 30 according to the instructions in the Installation Guide. When you move the optimail 30 from a cold environment (i.e. below 10 C / 50 F):Wait at least 24 hours before connecting the optimail 30. The optimail 30 requiresthis period to adapt to the ambient conditions. Use only cables provided or approved by Francotyp-Postalia. Make sure thatcables are not damaged. Only operate the optimail 30 on a grounded single-phase power socket. Make sureyour office power supply conforms to the power requirements shown on the serialnumber plate of the optimail 30. Make sure the socket for connecting the optimail 30 is close by and easily accessible at all times. Do not remove any parts of the housing. Never cover the ventilation slots in the housing. Turn off the optimail 30 before cleaning the franking machine or moving it toanother location. Make sure that no liquids or foreign objects penetrate the interior of the optimail 30.If this happens, pull out the power plug immediately. Have the optimail 30 checkedby a service technician before using it again. Pull out the power plug in the event of danger! Call the Francotyp-Postalia aftersales service. We recommend to use only approved FP equipment and FP original parts.The manufacturer FP has established reliability, safety and applicability.The manufacturer cannot assess the reliability, safety and applicability for productsnot approved by FP, and therefore not vouch for such products.

Safety tips Only use the batteries provided by Francotyp-Postalia. Observe the instructionsenclosed with the battery for correct use and disposal. If you are using an external Francotyp-Postalia communication device foroptimail 30: Carefully read the product information that came with theGSM Modem / Universal Link Box / mailcredit Kit. Only have maintenance and repair work done by qualified personnel authorised byFrancotyp-Postalia. Otherwise your warranty will be voided. You will be liable forany damages.9

10 optimail 30 Operator Manual2A short description of the optimail 30Scale with scale platform(optional)DisplayKeyboardPower switchSealer (optional)Card readerwith cardLetter guideLetter receiving trayFlap with ribboncassette behindFlap release key(ribbon cassette compartment)Catch trayVentilation slotsModem socketPower connectionPower switchSerial interface (25-pin)

A short description of the optimail 30Things worth knowing about the optimail 30The optimail 30 is a franking machine for small andmedium-sized mail volumes. It franks letters up to athickness of 6 mm and self-adhesive FP labels.With up to 30 franking imprints per minute you manageyour daily mail volume in virtually no time at all.Menu-controlled operationNo matter which function you need – from setting thefranking imprint to editing system parameters – with theclearly structured user interface on the backlit displayyou quickly and easily perform these tasks.FrankingThe optimail 30 shows all major franking information ata single glance. You only have to put the letter in place– the optimail 30 feeds the letter, franks it and ejects theready to send letter to the right.Letters as advertising mediumIn addition to the franking imprint the optimail 30 cansimultaneously print an advert of your choice and – quitelike an SMS – a text message containing up-to-dateinformation on the envelope.TelesetLoad postage into the optimail 30 with the Teleset process – fast, comfortable and, if need be, 24 hours a day.Protection againstunauthorised useAccess cards in check card format protect the optimail 30 against unauthorised use and allow individualaccess rights to be assigned (MASTER / USER).Flexible and up to dateNew adverts, endorsements or new Royal Mail pricing –you can simply load updated data into your optimail 30.Thermal printingThe thermal printing process provides a clean, smudgeproof imprint. The solid ink on the ribbon is heated up asit passes the thermal print head, the liquefied ink penetrates the paper of the envelope and remains permanently bonded.The ribbon cassette is simple to replace with just a fewactions.Catch trayThe convenient catch tray with adjustable stop is idealfor stacking the processed letters and provides additional storage space.11

12 optimail 30 Operator ManualAdditional functionsThe optimail 30 offers a number of convenient additionalfunctions that will soon be among your favourites:– Memory function for frequently used Royal Mailproducts.– Account function for separate registration and billingof portage costs.– Incoming mail stamp. Print date and time on incoming mail.– Print lists for account data, register states, systeminformation and other information.OptionsThe following components are available to extend themachine’s range of functions:– Integrated scale. The space saving, integrated 3 kgscale quickly and reliably determines the weight forletters and parcels. The determined weight directlyaffects the product settings. There is no need to enterthe weight manually.– Differential weighing – a special weighing mode ofthe integrated scale that helps you save time whenweighing and franking large amounts of similar mailpieces – can be enabled with a machine-specificcode.– Sealer. Manually pass the open envelope through thesealer. The moistened flap is pressed down duringsubsequent franking in the optimail 30.– DX feature. Franking mail pieces for dispatch by private carrier DX.– To run InfoPrint, a PC-based Francotyp-Postaliadata management and archiving software application,you can enable the InfoPrint function of optimail 30with a machine-specific release code.– GSM Modem. As an alternative to the internalmodem, the external GSM Modem can be used forcommunication with the data centre.– Universal Link Box (ULB). Using the Universal LinkBox, optimail 30 can communicate with the data centre via a PC network.– The mailcredit Kit allows you to connect theoptimail 30 to a computer and thereby via the internetto the data centre. Furthermore, you can update thesoftware of your optimail 30 franking machine withmailcredit.

The basics of operation3The basics of operationIn this chapter you will learn about the basic optimail 30 functions and how to handlethe franking machine user interface.3.1Turning on / offPush the power switch, the toggle switch on the back left side of the frankingmachine, to turn the optimail 30 ON or OFF.Caution! Wait for at least one minute before you turn the optimail 30 onagain.Turning on Push I ( ON) on the power switch.The display lights up and a self check starts.The optimail 30 tests and activates allmachine components. This procedure takessome time and is accompanied by signaltones and display messages.The home menu (example)Finally the home menu appears.The optimail 30 is ready and displays thefollowing franking options:– Dispatch data, weight and postage valueare set to default values that are saved toMEM1.– Current date.– The advert and text message are ruled bythe current account.– An account has been set when an accesscard (MASTER or USER) has beenplugged or access control was disabled.Turning off Push O ( OFF) on the power switch.The optimail 30 switches off. The display lightgoes out.13

14 optimail 30 Operator Manual3.2Stand-byWhen in stand-by the optimail 30 displays aclock. The display is dark.The optimail 30 goes to stand-by if you do notfeed any letters or press any keys for sometime. You can reactivate the optimail 30 bypressing any key.Refer to chapter 13.8.1 on page 85 on how toset the stand-by period.3.3Access control – MASTER / USERThe MASTER and USER cards, commonly referred to as access cards, control theaccess rights to the franking machine.The card labelled MASTER allows access to all functions.Cards labelled USER allow access to certain functions only.– Franking to assigned accounts.– Saving and editing memory items.– Assigning an advert and a text message to the current account.Access control with cards can also be disabled. Franking is then possible withoutaccess card on all accounts.For an overview of all access rights refer to page 129.Inserting an access card Insert the access card in the card reader.The chip on the card must face the rear. Push in the access card against a slightresistance all the way to the stop. You canfeel the card snap in.Removing an access card Simply pull the access card out of the cardreader.

The basics of operation3.4The user interfaceThis chapter covers the optimail 30 user interface. You will be introduced to the menuand window types, the used symbols, the modes of operation and how the presentmanual presents menu / operating sequences.3.4.1Key functionsMulti function keysThe keys to the right of the display are multi function keys (alsocalled soft keys). These keys are assigned different functions.Display text and symbols indicate the currently assignedfunction.Arrow keys– For scrolling in menus, lists, etc.– For cursor movement (e.g. when typing text).– For increasing / decreasing values (when changing selectedsystem parameters).MemoryDisplay saved settings and select them for franking.Enter key– Confirm input.– Acknowledge messages.ClearSpecial function in the home menu:– Keeping the key pressed (approx. 2 seconds) sets theoptimail 30 back to default values in the home menu.Special function in the product selection menu (selection ofdispatch data):– Pressing the key briefly clears one item each.– Keeping the key pressed (approx. 2 seconds) clears allselected dispatch data.Opens the menu for:– Loading postage (Teleset).– Calling up register values.15

16 optimail 30 Operator ManualOpens the MENU for system settings, administration, specialand service functions for the op

Franking The optimail 30 shows all major franking information at a single glance. You only have to put the letter in place – the optimail 30 feeds the letter, franks it and ejects the ready to send letter to the right. Letters as advertising medium In addition to the franking imprint the optimail 30 can

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