IT Project & Portfolio Management 2010 Magic Quadrant

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IT Project & Portfolio Management 2010Magic QuadrantDaniel StangNotes accompany this presentation. Please select Notes Page view.These materials can be reproduced only with written approval from Gartner.Such approvals must be requested via e-mail: vendor.relations@gartner.com.Gartner is a registered trademark of Gartner, Inc. or its affiliates.

Welcome!Thank you for joining this Gartner webinar.Today's topic is “IT Project & Portfolio Management 2010 Magic 00IT End-UserInquiries5,500Benchmarks65% ofFortune 100080% ofGlobal 5002.7 MillionIT End-UserSearches730 AnalystsServing Clientsin IOs 2009 Gartner, Inc. and/or its affiliates. All rights reserved.Gartner is a registered trademark of Gartner, Inc. or its affiliates. docname date author 1

Here's how to participate in today's webinar You can listen to the presentation usingyour computer's speaker system as thedefault (VoIP).Or dial the conference line by selectingUse Telephone in the webinar audio pane.Have a question for the presenter(s)?Type it into the Questions pane—we willanswer as many as time permits.A recording of this presentation will besent to you within 48 hours.If you would like a copy of today'spresentation, contact your Gartner AccountExecutive or gartner.com/webinars.Please note you may be polled duringthe webinar; only aggregate answerswill appear. 2009 Gartner, Inc. and/or its affiliates. All rights reserved.Gartner is a registered trademark of Gartner, Inc. or its affiliates. docname date author

IT Project & Portfolio Management 2010Magic QuadrantDaniel StangNotes accompany this presentation. Please select Notes Page view.These materials can be reproduced only with written approval from Gartner.Such approvals must be requested via e-mail: vendor.relations@gartner.com.Gartner is a registered trademark of Gartner, Inc. or its affiliates.

PPM Practitioners Cannot Live on theMagic Quadrant Alone!PPM for ITCorePPMFunctionPPM forProfessionalServices(aka PSA)EnterprisePPMPPM Markets

Key Issues1. What are the key trends, drivers and recentinnovations in the PPM market?2. How should you use the 2010 PPMfor IT Magic Quadrant as a resource for PPMsystem selection?3. What are some key best practices forevaluating, selecting and using a PPM system?

State of the Market, Trends, InnovationsIT PPM & the "Trough"Integration asInnovationFear, Uncertainty,& DoubtSaaS PPM: LargeEnterprise & Mid-MarketPricing Models?EPPM, ITPC, APM

PPM Market Subsegments and OverlapsPPM for ITCorePPMFunctionPPM forProfessionalServices(aka PSA)EnterprisePPMPPM forProductDevelopment

PPM's Evolving EPPM, ITPC and APMIntegration StrategiesEPPM"EPPM, or enterprise program and portfolio management, is the capabilityto exploit shared practices and decision making to define, select, executeand evaluate the key nonroutine work efforts within and across disparateorganizational entities."ITPC"ITPC is the connection of PPM systems to third-party data sources to drivesingular visibility for all events in IT. ITPC allows the tracking of events withPPM implications without forcing people to report in or utilize multiple,disconnected tools and technology. ITPC is also a strategy integratingservice reporting, PPM functionality and incident management systems."APM"APM is the tracking of application assets delivered as the result of an ITdeployment project, through the changes made to the application assets,through the ongoing costs to maintain and support these assets, through totheir retirement. APM requires a single data repository for all application andrelated PPM information."

What Are Prospects and CustomersAsking Us? How can I get PPM visibility? What does a PPM system cost? Is SaaS a viable option for PPM? What are the benefits of investing in PPM? Where do I start with a PPM investment? How do I avoid the PPM pitfalls?

The "Magic" in the Magic Quadrant IT PPM: Past, Present, Future 2010 Iteration Recognizes Key Trends Completeness of Vision Ability to Execute It's a Market Chart Leader, Visionary, Challenger and Niche Player

2010 PPM for IT Inclusion Criteria Must be generally available (GA) to the public forat least two years. Must demonstrate applicable use as a PPM for ITsoftware system. The company must provide proof of total revenuesof 10 million, or evidence of strong organic growthand/or strong VC funding. Product should support core project tracking andmanagement, as well as resource, time, and costmanagement required by IT customers, with addedsupport for portfolio-level management and reporting,and a standardized demand collection mechanism.

Gartner's 2010 IT PPM Magic Quadrant

What Makes a Challenger a Challenger?Leader a Leader? ResembleResemble leadersleaders inin manymany wayswaysFunctionalFunctional depthdepth andand breadthbreadthMarketing/salesMarketing/sales reachreach andand executionexecutionAcuteAcute productproduct focusfocusFinancialFinancial viabilityviabilityGrowingGrowing customercustomer basebaseFunctionalFunctional depthdepth andand breadthbreadthMultipleMultiple deploymentdeployment optionsoptionsInternalInternal andand externalexternal serviceservice capabilitycapabilityLargeLarge customercustomer basebase andand tracktrack recordrecordFinancialFinancial viabilityviabilityIntegrationIntegration strategystrategy andand es reachreach andand executionexecutionNiche Player aNiche Player?Visionary a Visionary? ShareShare features/traitsfeatures/traits ofof challengerschallengersMultipleMultiple deploymentdeployment optionsoptionsMultipleMultiple pricingpricing optionsoptionsInnovativeInnovative approachesapproachesIntegrationIntegration strategystrategy andand opportunityopportunityCustomerCustomer carecareLouderLouder customercustomer voicevoiceShareShare featuresfeatures andand traitstraits ofof leadersleadersMultipleMultiple deploymentdeployment optionsoptionsMultipleMultiple pricingpricing optionsoptionsInnovativeInnovative approachesapproachesIntegrationIntegration strategystrategy andand opportunityopportunityCustomerCustomer carecareLouderLouder customercustomer voicevoice

Focus on LEADERS, if Your investment plan is long term (at least 3 years) You have STRONG management backing Third-party integrations are top priority You have a significantly high PPM budget Your user group is more than 100 end users (transactional) Your PPM maturity level is a 3 or above

Focus on CHALLENGERS, if Your investment plan is long term (at least 3 years) You have STRONG management backing "Single-source" integrations arean advantage You have a significantly high PPM budget Your user group is more than 100 end users(transactional) Your PPM maturity level is a 2 or above Your PPM goals are directly tied to an enterprisereporting implication

Focus on VISIONARIES, if Your investment plan is short term (1 year) You don't have STRONG managementbacking Integrations are not a factor You have little or no PPM budget Your user group is more than 100 end users(transactional) Your PPM maturity level is low Goals are departmental

Focus on NICHE PLAYERS, if Your focus is on just a few PPMprocess domains Your investment plan is short term (1 year) You don't have STRONGmanagement backing Integrations are not a factor You have little or no PPM budget Your PPM maturity level i

How should you use the 2010 PPM for IT Magic Quadrant as a resource for PPM system selection? 3. What are some key best practices for evaluating, selecting and using a PPM system? State of the Market, Trends, Innovations . Gartner's 2010 IT PPM Magic Quadrant .

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