Leadership Development Project Competency Model

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LEADERSHIP DEVELOPMENT PROJECTCOMPETENCY MODELThe Leadership Development Projectis a contribution of University Human Resourcesto OSU’s strategic direction, vision, mission and values.Dr. Kristen Magis

LEADERSHIP DEVELOPMENT PROJECT COMPETENCY MODELTABLE OF CONTENTSINTRODUCTION . 2Leadership Development Project Competency Map . 3LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODEL . 4Competency Map . 5Competencies . 6LC II: TRANSFORMATION & COLLABORATION COMPETENCY MODEL. 10Competency Map . 11Competencies . 12LCIII: INCLUSIVE EXCELLENCE BY ORGANIZATIONAL DESIGN COMPETENCY MODEL . 15Competency Map . 16Competencies . 17TABLE OF COMPETENCIES & ASSOCIATED SKILLS . 23Kristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources1

LEADERSHIP DEVELOPMENT PROJECT COMPETENCY MODELINTRODUCTIONThis document illustrates how the Leadership Development Project courses contribute to the OSU Leadershipand Management Competency Model. The OSU Leadership & Management Competency Model was created byOSU’s senior leadership team.The Leadership Development Project (LDP) is the umbrella for various leadership development training andprofessional development opportunities. The LDP contributes to OSU’s vision, mission and values, andto OSU’s SP4.0, i.e., Talent Management System - Develop and implement management and leadershiptraining programs at all leadership levels.The LDP features the Leadership Collaborative, a professional development methodology that facilitatesgenerative learning, leadership skill development, leadership practice and positive organizationaloutcomes. Currently, four Leadership Collaborative courses are offered, two that develop foundationalleadership skills and two that develop advanced leadership skills. All Leadership Collaborative coursesalign with and contribute to the LDP vision, mission and values.The Leadership Development Project Competency Model includes: Competency Map - The Competency Map displays the relationship of Leadership Collaborativecourse competencies to the OSU Leadership & Management Competency Model, and provides convenientaccess to supporting detail. Course Competency Models - The course competency models detail competencies specific toeach Leadership Collaborative course as well as their relationship to OSU’s Leadership & ManagementCompetency Model. Table of Competencies & Associated Skills - The table illustrates the connection betweenspecific leadership skills taught across the collaboratives and the competencies they develop.This document is designed as a reference document. Hyperlinks are utilized throughout to facilitateimmediate access to particular information of interest.Kristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources2

LEADERSHIP DEVELOPMENT PROJECT COMPETENCY MODELLEADERSHIP DEVELOPMENT PROJECT COMPETENCY MAPThis Competency Map displays the OSU Leadership & Management competencies in blue boxes. Leadership Development Project competencies thatare not addressed in the OSU model are shown in purple boxes. To see how the collaboratives contribute to OSU Leadership & Managementcompetencies, click on the colored spheres. To return to this page from anywhere in the document, click on the header, Competency Model.KeyLCI: Emergence & Managers as Leaders - Blue SphereLCII: Transformation & Collaboration - Orange SphereLCIII: Inclusive Excellence - Purple izationalManagement1131Managing SelfDiversityDecision n21Innovation33321121Leaders & Teams2232332133

LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODELLCI: EMERGENCE & MANAGERS AS LEADERSCOMPETENCY MODELKristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources4

LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODELCOMPETENCY MAPLCI: Emergence and Managers as Leaders use the same curricula. Both courses focus on emergentleadership, which covers foundational leadership skills. Foundational leadership skills are the same,regardless of the position one fills in the organization.The courses are designed to customize participants’ learning experiences to their particular workcircumstances. So, they develop leadership skills and a leadership practice directly relevant to their rolesand job duties.To examine detail related to each Competency, click on the competency. To return to this page, click onthe competency subtitle on the description page.LCI/Managers as Leaders CompetencyOSU CompetencySelf-Awareness, Engaged Self-Directed LearningManaging SelfStrategic Vision & LeadershipSamePersonal AccountabilityAccountabilitySystems ThinkingSystems UnderstandingCommunicationCommunication & ListeningDiversity, Equity, Inclusion & Social JusticeDiversityTime Management, Prioritization, Resource ManagementOperational ManagementCreative Thinking, Innovation, Experimentation, LearningInnovationDecision-MakingSameDeveloping Leaders & TeamsSameCulture & ContextOrganizational ManagementEmployee EngagementCollaborationKristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources5

LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODELCOMPETENCIESThe headers in this section list the LCI: Emergence/Managers as Leaders competencies first, followed byOSU Leadership & Management competencies, in parentheses. Specific leadership skills and behaviors thatcontribute to the competencies are detailed in the Table of Competencies & Associated Skills.LCI: Emergence/Managers as Leaders focus on emergent and transformational leadership skills, specificallywith regard to vision, mission & values, personal development and interpersonal relationships.SELF-AWARENESS, ENGAGED SELF-DIRECTED LEARNING (MANAGING SELF)Participants develop two competencies that contribute to the meta-competency, Managing Self.Self-AwarenessParticipants develop self-awareness. Participants apply new skills to themselves prior to other people,complete formal self-assessments, use assessments associated with leadership tools, reflect bothindividually and with their learning teams.Engaged, Self-Directed LearningA course primary goal is that individuals take ownership of their development, i.e., develop into Engaged,Self-Directed Learners. So, developing the competency of engaged, self-directed learning is woven throughboth courses, both through skill development and through utilization of tools that teach personalaccountability.STRATEGIC VISION & LEADERSHIP (SAME)Strategic Vision & Leadership is a course primary goal. Hence, participants develop three competencies:Vision, Mission & Values; Integrity, Trust & Credibility; and Strategic Thinking. They all contribute to themeta-competency of Strategic Vision & Leadership.Vision, Mission & ValuesParticipants develop the vision, mission and values competency via knowledge about OSU’s vision,mission and values, e.g., Reframing Leadership, Values Conundrum, Vision Imperative, OSU Vision Study,Leadership Behaviors, and skills to live them in daily decisions and actions, e.g., 10k Moments, Inspiration,Vision Connections.Integrity, Trust, CredibilityIntegrity, trust and credibility are core leadership behaviors, so are taught in both courses. The curriculafocuses on them in the Leadership Behaviors session and as integral to other leadership skills, e.g., Soft &Hard Power, Smart Power, Modeling, Encouraging and Challenging.Strategic ThinkingParticipants develop the strategic thinking competency, e.g., how to strategically live vision, mission andvalues in daily operations. Participants learn skills to identify vision-directed, values-based outcomes,align decisions and actions to generate those outcomes, develop metrics to measure progress and makeimprovements to integrate lessons from practice. Participants are also introduced to the concept ofVisioning Communities.PERSONAL ACCOUNTABILITY (ACCOUNTABILITY)Participants develop the competency to be personally accountable, specifically with regard to visiondirected and values-based decisions, actions and outcomes and with regard to engaged, self-directedlearning. Participants learn how to identify vision-directed, values-based outcomes, align decisions andactions to generate those outcomes, develop metrics to measure progress and make improvements tointegrate lessons from practice.Kristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources6

LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODELThe Learning Cycle is a primary tool utilized in all LC courses. It teaches, and requires, following through andmeeting commitments. Participants learn that information informs action, action embraces intentionallearning, reflection measures outcome against intent, and integration/standardization ensures new skills areintegrated into daily performance. All LC courses utilize the Action Plan, a tool to facilitate learning andpractice, even as it ensures accountability. Additionally, skills, tools and processes utilize continuous qualityimprovement principles and techniques, so participants learn by doing.Participants learn how to step up to take action. They develop skills to identify opportunities to takeleadership action, analyze the match between the call and themselves, discern their role in this particularLeadership Call-to-Action, generate associated vision-directed, values-based actions, monitor results, learnfrom the experience and improve future efforts based on the lessons. These skills are learned viaLeadership Call-to-Action, Action Planning, Engaged Self-Directed Learning, the Learning Cycle, 10k Moments andContinuous Quality Improvement.SYSTEMS THINKING (SYSTEMS UNDERSTANDING)Participants develop the systems thinking competency. They learn that: organizations are humansystems; decisions and actions must be taken from a systems perspective; the whole is greater than thesum of the parts; and relationships are at the heart of systems. Systems thinking is integrated into allleadership skills and tools. It is also highlighted as it relates to various leadership skills and practices.COMMUNICATION (COMMUNICATION & LISTENING)Two premises underlie communication competency development in the courses. First, interpersonalinteractions are a key venue in which transformation leadership occurs. And second, communication isparticular to specific contexts and leadership skills. Hence, participants develop communicationcompetencies specific to various leadership skills, e.g., Vision Connections, Smart Power, Encourage, Inspiration,En-Able, Job Enrichment.DIVERSITY, EQUITY, INCLUSION & SOCIAL JUSTICE (DIVERSITY)Participants develop the Diversity, Equity, Inclusion & Social Justice competency through values explorationin Values Conundrum, OSU Vision Study, Leadership Behaviors and 10k Moments. And, they learn throughexperience. Mentors engage in learning through the Inclusive Mentoring Project. They then design andimplement strategies to create an inclusive learning experience for participants. In 2020, the curricula willbe improved to integrate an ongoing conversation around Inclusive Excellence.TIME MANAGEMENT, PRIORITIZATION, RESOURCE MANAGEMENT (OPERATIONAL MANAGEMENT)Participants develop the operational management competency through time management, prioritization,continuous improvement and resource management skills. The skills are taught independently, e.g.,Successive Approximation and Chunking. And, they are incorporated into other Leadership skills, e.g., EnAble, Model and Job Enrichment. The skills are approached from a vision-directed, organizational andemployee-focused perspective, and are part-and-parcel of the larger endeavor around employeeengagement and creating enriching work for all OSU employees.CREATIVE THINKING, INNOVATION, EXPERIMENTATION, LEARNING (INNOVATION)Creative thinking, innovation, experimentation, learning and engaging others in creativity are fundamentalleadership competencies. They all contribute to the Innovation competency. Participants learn the VisionImperative, which requires that all actions and behaviors generate vision-directed, value-based outcomes.It follows with the assertion that a central leadership role concerns realizing the vision, mission andvalues. It then highlights the gap between current reality and the vision realized, and states that leadersstand in the gap. The gap is the creative space in which leaders receive on-going Leadership Calls-to-Actionand have opportunities to create, innovate, and learn the way to the Vision.Kristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources7

LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODELIn every session of every LC, participants are challenged to consider new information, to consider oldinformation in a new way, to consider ideas that challenge old ways of thinking, to experiment withinnovations, to intentionally and systematically learn from the experiments and to integrate newsuccessful practices into their work. LCI: Emergence and Managers as Leaders provide foundational skillsand practice in innovation through sessions such as Challenge, Model and Encourage, the Self-Directed Learnerscurricula, and practices such as Successive Approximation and Chunking.DECISION-MAKING (SAME)General: Participants learn that all decisions generate outcomes. Hence, decisions must be madedeliberately, their impact must be tracked, and future efforts must be adjusted to integrate lessons frompractice. One of the primary drivers of decision-making is potential contribution to vision, mission andvalues. Couched within this context, participants must necessarily consider both potential immediate andlong-term impacts of decisions.Context-Specific: Leadership requires decision-making in dynamic and diverse contexts, which in turnrequires general principles of decision-making paired with context-specific information and tools.Participants learn decision-making within the specific context of every leadership skill.DEVELOPING LEADERS & TEAMS (SAME)The second course goal is to unleash the potential of all people, which necessarily includes thecompetency of developing leaders and teams. Relationships internal and external to the work unit areconsidered, and the notion of Vision Community is introduced. LCI: Emergence and Managers as Leadersfocus on relationships internal, or close, to the work unit. Participants are challenged to learn and employpeople’s strengths and abilities. Part-Time Leadership, and Visioning Community teach the development offuture leaders. Skills such as En-Able and Job Enrichment ensure people receive the supports necessary tosucceed in their jobs, and have jobs that are enriching, fulfilling and meaningful.CULTURE & CONTEXT (ORGANIZATIONAL MANAGEMENT)Participants develop skills related to the Culture & Context competency. All leadership actions are taken insocial contexts that have associated cultures. So, it is imperative that participants learn how to read theculture and context of particular situations and respond accordingly. Participants learn the VisionConnection and Inspiration skills to engage people with the vision, mission and values in a way that honorspeople’s culture and context. And, they learn skills to design actions suitable to the culture and contextof particular settings, i.e., Soft Power, Hard Power and Smart Power.EMPLOYEE ENGAGEMENT (NO COROLLARY IN L&M COMPETENCY MODEL)The second course goal, i.e., unleashing the potential of all people, requires that participants develop theemployee engagement competency. Participants develop Vision Connections, 10k Moments and Inspirationskills to assist employees to discover their connection to the vision, mission and values and to engagewith those connections to make valuable contributions to vision-directed, values-based outcomes. Theydevelop the Job Enrichment skill to design work to be fulfilling and meaningful, and the En-Able skill toensure employees receive the necessary supports to be successful in their jobs. And, they learn skills tofacilitate ongoing employee success, i.e., Model, Encouragement and Challenge.COLLABORATION (NO COROLLARY IN L&M COMPETENCY MODEL)The Collaboration competency is a fundamental precept underlying all the collaboratives. Collaborationskills are taught, practiced in-session and used as a primary pedagogical strategy. Collaboration skills areincorporated into all the leadership skills.Kristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources8

LCI: EMERGENCE & MANAGERS AS LEADERS COMPETENCY MODELParticipants immediately engage in collaboration. The collaboration includes the participants, theirsupervisors, the mentors and the course instructor. To apply, applicants and their supervisors mustcollaborate to ensure the opportunity is appropriate, and to ensure the applicant’s work expectationsfacilitate full participation for the duration of the course. Throughout the course, the supervisorcollaborates with the participant and the instructor to facilitate on-the-job learning and application. Thepedagogy, i.e., social learning, collaboration, mentored learning, is introduced immediately. Participantswork in Learning Teams facilitated by Mentors for the duration of the course, and practice collaborationskills throughout.Kristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources9

TRANSFORMATION & COLLABORATION COMPETENCY MODELLC II: TRANSFORMATION & COLLABORATIONCOMPETENCY MODELKristen Mägis, Ph.D., June 2020Senior Leadership & Professional Development ConsultantUniversity Human Resources10

TRANSFORMATION & COLLABORATION COMPETENCY MODELCOMPETENCY MAPTo examine detail related to each LCII: Transformation & Collaboration Competency, click on thecompetency. To return to this page, click on the competency subtitle on the description page. To seethe Leadership skills that contribute to the competency, reference the Table of Competencies &Associated Skills.LCII CompetencyOSU CompetencySelf-Awareness, Engaged Self-Directed LearningManaging SelfStrategic Vision & LeadershipSamePersonal AccountabilityAccountabilitySystems ThinkingSystems UnderstandingCommunicationCommunication & ListeningTime Management, Prioritization, Resource ManagementOperational ManagementCreative Thinking, Innovation, Experimentation, LearningInnovationDecision-M

LEADERSHIP DEVELOPMENT PROJECT COMPETENCY MODEL Kristen Mägis, Ph.D., June 2020 Senior Leadership & Professional Development Consultant 2 University Human Resources INTRODUCTION This document illustrates how the Leadership Development Project courses contribute to the OSU Leadership and Management Competency Model.

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