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www.cruiseweekly.com.auThursday 6th September 2018Cruise Weekly todayCruise Weekly today featuressix pages of all the latest cruiseindustry news plus.CroisiEuropeclarificationTWEET World Travel’s newwholesale partnership withCroisiEurope River Cruises isnot the first time the brandhas been represented inAustralia as was previouslyreported (CW 23 Aug).CroisiEurope has been soldby Cruise Abroad/John Simoslocally since 2007, and lastyear also began dealing withJohn Boyd’s Aviation & TourismInternational (ATI).A spokesperson also clarifiedthat CroisiEurope deals withother Australian partners whowork with some of its products,such as Captain’s Choice andFrench Travel Connection.Cruise reputation in focus at C360LAST Fri’s Cruise360 conferencein Sydney featured a reputationmanagement panel which tackledbig issues facing the perception ofthe cruise industry.Participants covered how agentscan address client concerns, suchas debunking norovirus mythsand explaining shipboard crime istreated the same as on land.Carnival Cruise Line vp Australia,Jennifer Vandekreeke emphasisedthe importance of “building areputation for ourselves in themarketplace as a safe, secure andfun vacation choice”.The panel also discussed manoverboard incidents.“I think the biggest myth whenit comes to man overboard isthis idea that someone fell offthe ship,” said Megan King, CLIAglobal svp communications.“What we all know. is that inmany cases it’s a sad situationand in other cases, it’s just sheerstupidity - people wanting selfieswhile standing on a rail or doingsilly things off a balcony.”The panel explored cruise’simpact on the environment andculture and explored variouscruise line sustainability efforts.Vandekreeke explained bringingships to small islands helps createjobs and increases interest inculture from the local youth.“They believe that cruisetourism is saving their culture,not destroying it,” she said.Overtourism was also discussed,with a the panel saying it was inthe industry’s interest to maintainthriving communities.Pictured are Megan King andPeter Kollar, CLIA; Chris Hall,Primary Communication; JenniferVandekreeke, Carnival; and NSWMarine Area Command detectivechief inspector Todd Cunningham.EARLY BOOKING FARES – MUST BOOK BY 30TH SEPTEMBER 2018 *DISCOVERTHE BEST OFEurope2019SAVOUR THE WORLD with THE FINEST CUISINE AT SEA ABOARD OUR INTIMATE AND LUXURIOUS SHIPSINCLUDESFREE UNLIMITEDINTERNETFREESHORE EXCURSIONS*ORFREEBEVERAGE PACKAGE*ORFREESHIPBOARD CREDIT*CLICK HERE FOR ITINERARIES OR CALL OUR SYDNEY CONTACT CENTRE ON 1300 355 200* Visit www.OceaniaCruises.com for the full terms and conditions.Cruise Weeklye info@cruiseweekly.com.aut 1300 799 220w www.cruiseweekly.com.aupage 1
Discover a cruise that willconvert the most land-lovingtraveller in the Septemberissue of travelBulletin.CLICK to readThursday 6th September 2018Croatia is twice as niceCRUISE Croatia has doubled itsproduct range for 2019, followinga sold-out season this year.The Beyond Travel offshoot’snew 44-page brochure showcases“the largest collection of deluxeand first class vessels in themarket” according to gm of salesand marketing Bryce Crampton.New Signature Journeys for2019 include a 17-day Italy &Croatia cruise tour, created afterrequests for combinations of thedestinations.The program also features anew ‘Click and Cruise’ page toallow agents to compare cruiseson a single site by detailing a wideselection of Croatian itinerariesalong with current availability, livepricing, ship and cabin plans andimages plus special offers.Earlybird savings of up to 1,200per cabin are on offer for selectedvoyages, along with 300 inDiscover More travel vouchers onall Signature Journeys.Cruise Croatia contributes 4from each booking to the DownSyndrome association of Rijekaand Dubrovnik.See cruise-croatia.com.au.&presentWEBINAR SERIESINTRODUCINGCRYSTAL ENDEAVORWEBINAR 3 LAUNCHES 12 SEPTEMBERRegister and tune in for yourchance to win a luxury cruise.YA C H T E X P E D I T I O N C R U I S E SFACE-2-FACE:Jill AbelCEO of the Australian CruiseAssociation (ACA).What motivates you in yourcareer?Connecting cruise lines withdestinations to deliver amazingexperiences for travellers.Many international travellersonly touch-down in capitalcities. Cruise is a great way ofshowcasing all that Australiahas to offer including some ofour wonderful regions.Most common assumptionpeople make about your job?Thinking I spend a lot of timeon the wharf welcoming cruisepassengers. Having done thatpreviously though has helpedme to understand what isimportant for passengers andfor the destinations.What is the key to buildinggreat relationships with agents?Communication. With thecruise industry growing atsuch an exciting pace it isessential that we all stayconnected to create a strongand sustainable industry.That includes cruise lines,ports and transport operatorsthrough to attractions and localbusinesses.Biggest challenge facing theindustry?Successfully managing thedemand that is being driven bythe consumer in a sector thatoffers such a broad range ofcruising types. Ensuring thattravellers can gather amazingexperiences and also contributeto destinations.Advice for up-and-comers?I speak with a lot of operatorswho want to be involved in thecruise industry. I advise themto work closely with the cruiselines to create truly special andmemorable experiences for thepassengers that connect withtheir destination.What was your best fam?Kangaroo Island. What anamazing place with such agreat group of locals who wantto show their island off whilekeeping true to their brand.My next cruise will be I am hinting that the new RitzCarlton ship might be nice formy 50th!Favourite cruise destination?The small town of Nafplio onGreece’s Peloponnese coast.Celebrity you’d like to cruisewith?Richard Branson. I can’t waitto see what he will deliver inthe cruise tourism space!Receive ALL FOUR offers onANY stateroom, plus suitesalso receive US 200 onboardmoney!*SignatureBeverage PackageLEARN MORE Pinnacle Grill Dinnerreduced FARESFOR 3RD/4TH GUESTS50% Reduced deposit*Terms and Conditions applyCruise Weeklye info@cruiseweekly.com.aut 1300 799 220w www.cruiseweekly.com.aupage 2
Webinars peak interestThursday 6th September 2018Treated like celebritiesCELEBRITY Cruises hasannounced the winners of itsCelebrity Edge agent incentivecompetition as Erin Lutwychefrom Infinity Cruises and KarenWasserfuhr from the UcangoTravel & Cruise Centre.The duo earned a chance ofwinning for every CelebrityCruises booking made on tripsdeparting before 30 Apr 2019.As a result they will each getto hop aboard Celebrity Edgewhen she sets sail from FortLauderdale in Nov, with returnEconomy flights and a night’saccommodation also included.“I worked really hard to enterevery booking & this is a dreamcome true,” Lutwyche said.Pictured top: Phil Ambrose,Infinity Cruises; Mark Rheinbay,Celebrity Cruises; winner ErinLutwyche; Tammy Marquet;Infinity Cruises; and (inset)winner Karen Wasserfuhr withCelebrity’s Peter McCormack.THE co-produced webinar seriesbetween Cruise Weekly, TravelDaily and Crystal Cruises hasalready seen hundreds of agentsview the first two episodes, withthat viewership set to soar whenepisode three airs next week.Filmed on location atop Hobart’siconic Mt Wellington, MotherNature provided ideal conditionsfor Travel Daily’s editor JasmineO’Donoghue to speak with Crystalmd & svp Karen Christensenabout the burgeoning growth ofthe expedition cruise space.They were joined by Crystalexpedition expert Mark Spillanewho spoke about the inauguralseason of the luxury expeditionyacht Crystal Endeavor.The third webinar screens12 Sep with travel agents whoregister in advance eligible toenter a comp to win a cruise fortwo - register HERE to enter &view previous webinars HERE.Pictured: Karen Christensenand Mark Spillane (left) with TD’seditor Jasmine O’Donoghue.Fantasia NaplesMSC Cruises has announceda new itinerary for its MSCFantasia, offering a full dayin Naples which will allowpassengers to discover more ofsouthern Italy.Shore tour options willinclude visits to Capri,Sorrento, Pompeii and more,with Fantasia also calling atLivorno, Genoa, Marseille,Ibiza and Palma de Mallorca.UPVATOLU 2 E D6, A60 T0 !WIN A CRUISE FOR TWO ABOARDTHE FINEST ULTRA-LUXURYRESORT AT SEALEARN MOREIntimate ships Award-winning cuisineOpen bars & fine wines All suite accommodationCruise Weeklye info@cruiseweekly.com.aut 1300 799 220w www.cruiseweekly.com.aupage 3
AIDAnova lights the wayThursday 6th September 2018Le Boat discountLE BOAT is offering up to20% off all self-drive cruisesin 2019, with the earlybirddiscount valid for bookingsmade before 30 Nov thisyear on selected dates anditineraries.Options include the Canaldu Midi, Burgundy, theLoire Valley and FrieslandAmsterdam - for moreinformation call 1800 118 940or email sales@leboat.com.au.Pandaw trial tickPANDAW River Cruises’ thirdvessel, the RV Saibadee, hascompleted her river trials andis on track for her inauguralcruise in early Nov this year.With engines three timesbigger than other vessels,Pandaw says it is confidentthe ship has the power to takepassengers up-river to China.SeaDream selloutSEADREAM Yacht Clubsays it has seen an “amazingreaction” to its first ever Cubaprogram, with all eight of itsweek-long voyages betweenJan and Apr 2019 already up to90% sold out.Australians have been amongthe strongest bookers, withthe trips taking in Trinidad,Cayo Largo, Isla de Juventad,Maria la Gorda and Havana.For more informationand availability for the fewremaining berths contact JulieDenovan on 02 9958 4444.Panasonic TUIPANASONIC AvionicsCorporation has been awardeda four-year contract by RoyalCaribbean/TUI joint ventureTUI Cruises for connectivityservices to its Mein Schiff I andMein Schiff II.CARNIVAL Corporation’sGerman cruise line, AIDA Cruises,held a naming ceremony towelcome AIDAnova (pictured)into its fleet last Fri at AIDA OpenAir, Meyer Werft shipyard inPapenburg, Germany.The celebration included anAIDA open air concert featuringa light show, fireworks and livemusical performance by DJ andproducer David Guetta before acrowd of more than 25,000.“We are excited to introduceAIDAnova, the first ship of anew generation of vessels forAIDA Cruises that will help usfurther establish our position asa leader and pioneer in the cruiseindustry,” said Roger Frizzell,chief communications officer forCarnival Corporation.“AIDAnova will provide ourguests with among the best inculture, entertainment, sports,wellness and culinary delights,while helping maintain thepopularity and growth of AIDACruises as the most popularcruise line in Germany.”Set to launch in Nov, she willhave over 40 different restaurantsand bars, along with a beach cluband Four Elements adventuredeck, complete with three waterslides and a climbing garden.She also includes 20 differentstaterooms ranging from a twodeck penthouse suite to spaciousfamily and patio cabins.Earn QANTAS POINTS with CRYSTALCrystal guests have long known the benefits of sailing with The World’s Most Awarded LuxuryCruise Line and now, Qantas Frequent Flyer members can enjoy the added benefit of earningQantas Points on all Crystal Experiences – by Ocean, River, and Yacht Expedition. View Flyer.QANTAS Frequent Flyer MEMBERSEarn 3 Qantas Pointsfor every US dollar spenton all 2018 CrystalExperiences*.Crystal CruisesCrystal River CruisesEarn 2 Qantas Pointsfor every US dollar spenton all 2019, 2020 and 2021Crystal Experiences*.Book by 31/03/19.Crystal Yacht Expedition Cruisescrystalcruises.comFor more information and full terms and conditions, contact Crystal on T 61 2 8074 6500 E res.anz@crystalcruises.com*You must be a Qantas Frequent Flyer member to earn Qantas Points. A joining fee may apply. Membership and points are subject to the T&Cs of the Qantas Frequent Flyer program available at qantas.com/terms. All itineraries, fares,programs, promotions and policies are capacity controlled, subject to availability and to change at the discretion of Crystal Cruises. Crystal Cruises reserves the right to correct errors or omissions. For full T&Cs visit crystalcruises.com/legal. 2018 Crystal Cruises, LLC. Ships’ registries: The Bahamas and Malta.Cruise Weeklye info@cruiseweekly.com.aut 1300 799 220w www.cruiseweekly.com.aupage 4
Cruise Baltic siteCRUISE Baltic has launcheda new website showcasingdestinations in the Baltic Searegion, including berthingpolicies, port tariffs, terminalfacilities and an event calendar.The site also offers a range ofcopyright-free photos, guestexperience overviews andmore - see cruisebaltic.com.Thursday 6th September 2018ACA to close with a flyerViking on TV SatVIKING Cruises will featureon the Mighty Ships programto be screened on 7TWO thisSat evening at 7.30pm.The segment will followthe voyage of a Viking oceanvessel as it cruises on ancienttrading routes from London toScotland and the northwestcoast of Norway.New itinerary for U by UniworldNEXT week’s Australian CruiseAssociation Conference (ACA) inBroome, WA, will close with abreakfast presentation by JamieJackett, warden from the BroomeBird Observatory.The appearance continues atradition for the ACA event wherea local speaker is invited to takepart, to support the communitywhere the conference is beingheld each year.The Broome Bird Observatoryfacilitates a range of researchTHE Travel Corporation’s U byUniworld brand has releaseddetails of its second season,including the debut of a neweight-day ‘Northern France at aGlance’ itinerary.The first departure will takeplace on 21 Apr 2019, withThe B taking guests along theSeine River with stops in Paris,Vernon, Les Andelys, ConflansSainte-Honorine, Rouen andCaudebec-en-Caux.The Sun turnaround of thevoyage also allows travellers tospend Fri and Sat night in Paris.Excursions on offer includea visit to the beaches ofNormandy, in time for the 75thanniversary of D-Day, along witha visit to the market in Rouenfollowing the ship’s chef as hechooses dinner ingredients.projects on migratory shorebirdsand the local environment,focusing on Roebuck Bay which isfamous internationally as one ofthe top five migratory shorebirddestinations in the world.The Observatory also plays a keyrole in the Broome cruise sector,taking visitors on birdwatchingexcursions and showcasing thelocal environment.The special talk will take placeon Fri 14 Sep prior to the ACAannual general meeting.SOLSTICESUMMERUniworld’s other ship, The A,will cruise the Rhine, Main andDanube rivers, with a range ofnew ‘U Time’ excursion optionssuch as paddle boarding,canoeing or swimming in the IlzRiver near the Danube bridge.Hiking through Regensburg,visits to World War II sitesin Linz and walking tours inBudapest will also be on offer.Product enhancements onboth ships will allow guests tocamp out on the rooftop foran additional cost, completewith a nightcap cocktail and abreakfast picnic basket.Uniworld president andceo Ellen Bettridge said “welook forward to continuingthe buzz and success of ourinaugural season as we continuemomentum into 2019”.saleAUSTRALIA & NEW ZEALANDSOUTH PACIFIC GETAWAYFIORDS, WINES & BAYSNEW ZEALAND DELIGHTS9 NIGHTS 20 OCT 2018Celebrity Solstice 12 NIGHTS 20 NOV 2018Celebrity Solstice 10 NIGHTS 13 DEC 2018Celebrity Solstice L O YA LT YISLANDSVA N U AT UMysteryLifou IslandNEW ZEALANDBay of IslandsAUSTRALIASydneyAucklandPictonNoumeaIsle of PinesAUSTRALIADusky SoundDoubtful SoundMilford PictonDusky SoundDoubtful SoundMilford SoundDunedinNEW eyFROMBalcony 1,899*FROMBalcony 2,139*FROMBalcony 1,649**Terms & Conditions Apply.LEARN MORECruise Weeklye info@cruiseweekly.com.aut 1300 799 220w www.cruiseweekly.com.aupage 5
Pennicott roleThursday 6th September 2018PORTHOLECARNIVAL Cruise Line hasused an unconventional methodto promote several new shipdeployments along the Atlanticand Gulf Coasts of the USA.The cruise giant has launcheda 128-foot long red, white andblue airship (pictured below) aspart of a so-called “HomeportAdvantage” campaign.The blimp took to the skieslast week above Memphis,Tennessee, which is the first stopon a 30-day aerial journey acrossseven American states.Potential cruisers willhave a chance to win trips,merchandise, gift cards andVIP event passes by taking aphoto of the airship and postingit on social media with the#ChooseFun hashtag.MELINDA Anderson hasbeen appointed as themarketing manager forTasmanian operator PennicottWilderness Journeys.She was previously ceo ofDestination Southern Tasmania.Riviera on show at C360RIVIERA Travel was oneof the exhibitors at last Fri’sCruise360 conference in Sydney,with the market newcomer’sAustralian sales manager ThomasMorgan and international salesadministrator Gina Squirrell(pictured) both visiting from thecompany’s UK base.Next year Riviera will carry arecord 47,000 passengers across327 sailings on 12 river ships and14 itineraries.The company claims its fivestar shore-tour-inclusive cruisesacross Europe are priced at“around 50% lower than rivercompanies more established inAustralia”.Riviera has also launched anew dedicated local website atwww.rivieratravel.com.au withAustralian dollar fares and avirtual reality tour of its ThomasHardy vessel, launched in 2017.The company has a strongrelationship with agents, with allof its local bookings made via thetrade and distribution handledlocally by wholesalers Cruisecoand Cruise Traveller.Fares for 2019 lead in at 2,079ppts for an eight dayDanube River voyage.Award Winning Cruises include:ü Guided shore excursionsü Hotel stays as per itineraryü Expert guest speakersü Wine and beer with dinnerü Gratuities and morewith Joel KatzMD, CLIA Australasia“There is a cruise movementunderway, and it’s makingthe future very exciting!”This quote from one of thedelegates at CLIA’s sold-outCruise360 sums up last Fri’s event.580 people, including a record 90Kiwis, attended what is now thelargest cruise conference in thesouthern hemisphere.The conference highlighted thepotential of the industry, with94% of Australians not yet havingexperienced a cruise.Andy Stuart, NCL CEO andPresident, discussed how ourindustry is incredibly innovative andresponsive to changing demands.As an industry we are not onlymeeting the demands of existingcustomers, but also attracting newcustomers through innovation,backed by distribution partnerskeen to stay ahead of disrupters.With sustainability a keyconference theme, Cindy D’Aoust,CLIA’s global President pointed outthat while preserving the physicalenvironment was important,the concept of sustainabilitycast a wider net. We also have aresponsibility to the destinationswe visit - If they are not a goodplace for the residents then they arenot a good place for our guests.Cruise360 2019 early bird ticketsnow on sale at www.cruising.org.auCruise on boardAegean OdysseyClassical Greece & Islands of the Aegean 4,162*12 nights Athens returnCruise tour fromper persontwin shareDiscover Hidden Mediterranean, Aegean, Adriatic & Black SeaEDITORIALEditor in Chief and Publisher – Bruce PiperManaging Editor – Jon MurrieContributors – Adam Bishop,Sarah Fairburn, Jasmine O’Donoghue,Anastasia com.auCruise Weekly is part of theBusiness Publishing Group familyof publications.Cruise Weekly is Australia’s leadingtravel industry cruise publication.Cruise WeeklyADVERTISING AND MARKETINGSean Harrigan and Melanie S MANAGERJenny Piperaccounts@cruiseweekly.com.auSuite 1, Level 2, 64 Talavera RdMacquarie Park NSW 2113 AustraliaPO Box 1010 Epping NSW 1710 AustraliaTel: 1300 799 220 ( 61 2 8007 6760)Every Wed Cruise Weekly also publishesa consumer-facing newsletter - sign upfree at www.cruiseweekly.com.au.business events newsCruise Weekly is a publication of Cruise Weekly Pty Ltd ABN 73 123 041 485. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation ofthe newsletter no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.e info@cruiseweekly.com.aut 1300 799 220w www.cruiseweekly.com.aupage 6
CELEBRITY . Cruises has . announced the winners of its . Celebrity Edge. agent incentive competition as Erin Lutwyche from Infinity Cruises and Karen Wasserfuhr from the Ucango Travel & Cruise Centre. The duo earned a chance of . winning for every Celebrity Cruises booking made on trips dep
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hermit crab on your toe distracted you! As you walked along the shore, you noticed a vibrant ecosystem! In total you observed three bald eagles, one woodpecker, three more hermit crabs, and 12 purple shore crabs. Honestly, you were surprised to see so many hermit crabs and purple shore crabs. As a Seattleite, you’ve seen shore crabs
