The Alliance For Home Health Quality & Innovation The .

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The Alliance for Home HealthQuality & InnovationThe Future of HomeHealth Care ProjectMAY 2 0 1 4

About the AllianceThe Alliance for Home Health Quality & Innovation is a 501(c)(3)foundation with a mission to lead and support research and educationabout the value of home health care to patients and the U.S. health caresystem. Working with researchers, key experts, thought leaders, andstakeholders across the spectrum of care, we strive to foster solutionsthat will improve health care at home through quality and innovation.The Alliance is a membership organization that is comprised of homehealth care providers and organizations committed to advancingresearch and initiatives on the value of home health care.Future of Home Health Care ProjectThe Alliance for Home Health Quality and Innovation is supportinga research-based strategic planning project on the future ofhome health care in America. In three phases, the Alliance willrelease this White Paper, sponsor a public workshop and hold asymposium on the topic. The final deliverable will be a researchbased strategic framework for the future of home health.In keeping with the mission of the Alliance, the goal of the project isto improve understanding of how home health care is currently used,and how it will be used in the future for older and disabled Americans.The Alliance will commission research that will elucidate therole and value of home healthcare, and develop a strategicframework and plan capturing the critical role and impact ofhome health care with steps needed to achieve the vision ofhome health’s role in the future of the health care system.AuthorsThis white paper was produced by Alliance staff, in closecollaboration with members of the Alliance’s work groups onQuality/Innovation and Research. The Alliance would like toacknowledge Jennifer Schiller, Teresa Lee, Susan Smith and StevenLanders for their role in researching and drafting the final paper.THE FUTURE OF HOME HEALTH CARE PROJECT2

Table of ContentsExecutive Summary4Introduction5I.6The Value of Providing Care at HomeII. Federal Policy and Trends InvolvingMedicare Skilled Home Health Care8III. The Role of Medicare Skilled Home Health CareToday and Challenges for Meeting Future Needs9IV. Delivery System Reform:the Evolving Future of Home Health Care12V. Home Health Care’s ValueProposition Now and in the Future17VI. Conclusion and Pursuit of FurtherUnderstanding the Future of Home Health Care17Endnotes19THE FUTURE OF HOME HEALTH CARE PROJECT3

Executive SummaryThis white paper examines the role of homehealth care in the United States, both currentlyand in the future, as perspective and backgroundfor a project on the future of home health care.There is high value in providing care in the homebecause it can improve patient outcomes in theleast costly, and generally patient-preferred,setting. Improving patient outcomes. Medicare patientswho receive home health care immediatelyafter hospital discharge are more likely toimprove self-care. More often than not,after receiving home health care Medicarepatient outcomes improve in terms of woundimprovement and healing, breathing, bathing,and less pain when moving around. Efficient and least costly. Among the formalpost-acute care settings, Medicare homehealth care is generally the least costlyalternative. Medicare expenditures for apatient treated in home health as the firstsetting after hospital discharge averages 20,345, compared to an average of 28,294for patients across all settings. Patient-preferred. According to the AARP,persons 50 and older with disabilities,particularly those age 50 to 64, strongly preferindependent living in their own homes toother alternatives.1 Preferences for servicesat home rather than in nursing homes arewidespread among persons with disabilities.Even in the event they needed 24-hourcare, 73 percent of persons with disabilitiesprefer services at home. Among the generalpopulation of persons 50 and older, 58percent prefer services at home.THE FUTURE OF HOME HEALTH CARE PROJECT4To date, the role of home health care has beeninfluenced significantly by Federal policies,particularly Medicare. Home health agenciesprovide skilled, intermittent nursing and therapyservices to beneficiaries who are “homebound,”subject to a plan of care certified by a physician.In particular, home health agencies are specialistsin serving patients who need post-acute careand/or need community-based care managementto address chronic conditions.This framework, however, was not designed tosupport the rapidly growing demographic ofolder Americans. As the U.S. health care systemprepares for the future, seeking to leveragefinite resources to pay for patient outcomes,home health holds significant potential to bea key player in health care delivery for olderAmericans and people with disabilities. Anumber of demonstration projects and programsare currently using or testing approaches toleveraging home health and home-based care,many with positive results. These projects andprograms include the Veterans Affairs HomeBased Primary Care (HBPC) and Medicare’sProgram of All-Inclusive Care for the Elderly(PACE), as well accountable care organizations(ACOs), bundled payment arrangements and theIndependence at Home (IAH) demonstration.The following are among the key challenges toaddress in order to best utilize home health carein the future as a sustainable, cost-effective, andpatient-preferred mode of care. The payment system silos inherent intraditional Medicare promote volume overvalue, and fragmentation over coordinatedcare. Certain aspects of the Medicare home healthbenefit hinder the ability to delivery optimalcare for patients (e.g., the homeboundrequirement, the face-to-face requirement, etc.).

There is inadequate infrastructure andsupport to enable patients to age in place andreceive care at home (e.g., for caregiving,transportation, housing and meals).More in-depth analysis is needed to improveunderstanding of the role of home health care inthe future of health care delivery in America. TheAlliance intends this white paper to be a startingpoint for the Future of Home Health project,which will focus research, analysis and discussionon the role of home health care in the future ofthe U.S. health care system for the elderly andindividuals with disabilities.IntroductionHome health in the United States is at acrossroads. Although home health care is rootedin a rich history of providing high quality care topatients in their homes, and involving the patientin his or her own planning and execution of care,2it is unclear how home health care will be used inthe future to serve older Americans and peoplewith disabilities. As a result of the growth in thepopulation of older Americans, home health caretoday is growing in relevance, as many striveto age in place and remain independent. Thesedemographic trends are occurring at the sametime that health care delivery systems, payers,and patients look to combat soaring health carecosts. Given that home health care is often acost-effective means of delivering care,4 there isgrowing interest in how home health care shouldbe used by older Americans and people withdisabilities in the future.At the same time, there are serious concerns inthe Federal health policy community regardingthe current Medicare home health benefit.The benefit supports home health services forover 3 million Medicare beneficiaries each yearand accounts for nearly 20 billion per year inMedicare expenditures. While across the country84 percent of Medicare home health agencypatients rate their overall care a “9” or a “10” ona ten point scale, policymakers and public healthofficials in Washington, D.C. are concernedabout rising costs, regional variation in homehealth service use, and the potential for homehealth fraud and profiteering. These concernshave led to payment cuts and new regulatoryhurdles, and there are calls for further cuts andbarriers. Beyond these concerns, there are avariety of health reform initiatives underway atthe Federal and state levels that are changing theorganization, financing, and delivery of healthcare. There are many questions about how homehealth fits in, or how home health agenciesmust change to contribute to improved healthoutcomes and value in these new paradigms.Many in the home health community areconcerned or confused about their future role inthe face of these challenges. It is in this contextthat we are bringing together the home healthcommunity in a collaborative project on thefuture of home health.The purpose of this white paper is to provide thebackground for this project, which is intendedto improve our understanding of the role ofhome health care in the future of the U.S. healthcare system. This white paper will describethe current role of home health care for olderAmericans and individuals with disabilities,its evolving future role, and the key challengesin meeting future needs. We will discuss thefollowing: (I) the value of providing care athome; (II) federal policy and trends involvinghome health care; (III) the role of home healthcare today and challenges for meeting futureneeds; (IV) delivery system reforms and theevolution of home health care; (V) the valueproposition for the future; and (VI) conclusionand pursuit of further understanding the futureof home health care.THE FUTURE OF HOME HEALTH CARE PROJECT5

In this paper, the term “home health care”is defined as services provided by Medicarecertified home health agencies. Today, homehealth care is most commonly understoodas those services that are covered under theMedicare home health benefit. However, it iscritical to note that there are many types of“home care” services available, needed, and usedby older Americans and people with disabilities.4The scope of home care services includes theskilled home health care provided by Medicarecertified home health agencies, and long-termservices and supports, personal care services(which may be covered by Medicaid and otherstate programs as home and community-basedservices, but is often paid by individuals out ofpocket), and end-of-life and hospice care (whichmay be covered under the Medicare hospicebenefit). As we seek to understand the future ofhome health care, it is important to consider thefull scope of home care services so that we candevelop a comprehensive understanding of whatis needed in the future to improve health care inthe United States.I. The Value of ProvidingCare at HomeAlmost every person in the United States haseither personally received, or has a loved onewho has received, fragmented care that led topoor outcomes and poor patient experience,despite considerable expense. The policy focustoday on achieving the Triple Aim of betterpopulation health, better patient experience, andlower per capita cost is being driven to addressthese issues.5 The Triple Aim is becoming afocus at the same time that the baby boomerpopulation is becoming eligible for Medicareand expressing their preference to age in place.Surveys of older Americans have found thatmost prefer to stay in their own homes.6 More ofthese baby boomers are expected to live longer,7THE FUTURE OF HOME HEALTH CARE PROJECT6What is the Triple Aim?The Triple Aim is a framework developed bythe Institute for Healthcare Improvementthat describes an approach to optimizinghealth system performance. It is IHI’s beliefthat new designs must be developed tosimultaneously pursue three dimensions,which we call the “Triple Aim”: Improving the patient experience of care(including quality and satisfaction); Improving the health of populations; and Reducing the per capita cost of health care.requiring more caregiving support whetherfrom their families or from paid caregivers.8Individuals with disabilities, too, are in needof solutions to enable their independence incommunities.As a means of achieving the Triple Aim andrespecting the preference of older Americansand individuals with disabilities to age in place,home health care’s value proposition is that itoffers the ability to deliver care cost effectively athome, with improved outcomes through patientcentered care.Home health care supports improved patientoutcomes. The Medicare post-acute care paymentreform demonstration found that after riskadjustment, patients receiving home healthcare after hospital discharge were more likelyto improve self-care, although rehospitalizationrates were similar to those who received facilitybased post-acute care.9 Similarly, the publiclyavailable data from “Home Health Compare”reflect that more often than not, patientoutcomes improve after receiving home healthcare. After receiving home health care, 89% ofwounds improved or healed after an operation,

67% had less pain when moving around, 66%got better at bathing, and 64% had improvedbreathing.10Patient Outcomes AfterReceiving Home Health Care:89%of woundsimproved orhealed after anoperation66%got better atbathing67%had lesspain whenmovingaround64%had improvedbreathingThese outcomes are significant improvementsgiven that home health patients have a highprevalence of chronic disease, with 83% ofMedicare home health patients suffering from 3or more chronic conditions, compared to 60% ofthe general Medicare population who suffer from3 or more chronic conditions.11Percentage of patients suffering from 3 ormore chronic conditions83%Home HealthPatients60%General MedicarePopulationIn terms of post-acute care Medicareexpenditures, home health care is generallythe most cost-effective formal post-acute caresetting. Home health care is the least costlyalternative, representing 38.7 percent of allMedicare episodes using formal post-acute carefirst settings, but comprising only 27.8 percentof payments.12 Moreover, data shows Medicarebeneficiaries with the same diagnosis in the acutecare hospital are receiving care in various postacute care settings including: home health, skillednursing facilities (SNFs), and to a more limitedextent, inpatient rehabilitation facilities (IRFs),and long-term acute care hospitals (LTCHs).Across all Medicare diagnosis groups, the average60-day episode expenditures (including thepreceding acute care hospital admission) varywidely by formal post-acute care first setting.For example, Medicare expenditures for a patienttreated in home health after hospital dischargeaverage 20,345, compared to an average of 28,294 across all settings.13Furthermore, older Americans and Americanswith disabilities prefer to age in place and receivecare at home. According to the AARP, persons50 and older with disabilities, particularlythose age 50 to 64, strongly prefer independentliving in their own homes to other alternatives.Preferences for services at home rather than innursing homes are widespread among personswith disabilities. Even in the event they needed24-hour care, 73 percent of persons withdisabilities prefer services at home. Among thegeneral population of persons 50 and older, 58percent prefer services at home.14When care is delivered at home, patients areable to obtain truly patient-centered care. TheInstitute of Medicine (IOM) defines care thatis “patient-centered” as “providing care that isrespectful of and responsive to individual patientpreferences, needs, and values, and ensuringthat patient values guide all decisions.”15 Becausethe home is the patient’s daily environment,THE FUTURE OF HOME HEALTH CARE PROJECT7

it is the site of care that is most conducive toenabling respect for patient preferences, needs,and values. At home, patients are able to receiveone-on-one coaching and education fromhome health providers that is individualized totheir home settings, daily behaviors, and otherspecialized needs.The bias toward institutional and office-basedcare exists even though much of what determinesour health status is whether one adheres tobehavioral and medication regimens that arecarried out as daily decisions at home.16 Betterchronic condition management in home settingscan help to reduce avoidable hospital admissions,nursing home care, emergency department visits,and outpatient clinic visits. As the population ofolder Americans grows, concerns are rising aboutinsufficient space in facilities to meet growingneeds, making the home an even more importantlocus of care.Consequently, it is in the patient’s best interest,both in terms of quality of care and preferenceto age in place, to receive health care at home. Itis also in society’s best interest to have patientsreceive health care at home when clinicallyappropriate for the patient because it is the leastcostly means of receiving care. The United Stateshas not yet realized the full potential of homehealth care as a means to deliver high quality careat lower overall cost.II. Federal Policy and TrendsInvolving Medicare SkilledHome Health CareOver time, the role of home health care hasbeen influenced greatly by Federal policy,specifically the creation and evolution of theMedicare program.17 The legislation that createdthe Medicare program in 1965 included ahome health benefit, which strengthened theTHE FUTURE OF HOME HEALTH CARE PROJECT8credibility, significance, and public awareness ofhome health care.18The traditional Medicare program pays inseparate payment systems for different healthcare provider and professional services.19 Thus,Medicare pays short-term acute care hospitalsunder the hospital inpatient prospective paymentsystem; Medicare pays physicians under thephysician fee schedule; and Medicare payshome health agencies under the home healthprospective payment system. Each paymentsystem is separate and unrelated to the otherpayment systems.Under the home health prospective paymentsystem, Medicare beneficiaries are eligible toreceive home health care services delivered by acertified home health agency if the beneficiarymeets the requirements below.Home Health Prospective PaymentSystem Patient Requirements: Is homebound; Needs intermittent skilled nursing and/ortherapy services; and Is under the care of a physician and needsreasonable and necessary home healthservices that have been certified by aphysician and established in a 60-dayplan of care.20Medicare pays for home health care serviceswith both Medicare Parts A and B funds in60-day episodes of care, and pays agencies byhome health resource groups (HHRGs) that arebased on clinical and functional status (drawnfrom the Outcome and Assessment InformationSet (OASIS) instrument), and service use.21 Ingeneral, Medicare pays with Part A funds if thehome health care services follow discharge from

an acute care hospital; or Medicare pays with PartB funds if a physician refers the beneficiary forhome health care services as part of communitybased care.22Driven by changes in Medicare hospital paymentmethodology in the 1980s, home health agencieswere referred greater numbers of patients withprior hospitalizations and with higher levels ofacuity. As the approach to Medicare paymentfor hospitals changed with the creation of thehospital inpatient prospective payment system(i.e., payment by diagnosis-related group (DRG)hospital payment bundles), hospital lengths ofstay shortened, and more Medicare beneficiariesneeded post-acute care services, including homehealth care. This led to increasing numbers ofpatients with higher levels of acuity seeking care informal post-acute care settings like home health.More recent changes in hospital payment policyhave made hospitals more conscious of postacute care and the need to reduce 30-day hospitalreadmissions. As of October 1, 2012, hospitalsare subject to readmission payment penalties forpatients readmitted within 30 days of dischargefor select diagnoses. These payment penaltieshave begun to influence hospital practices relatedto both timing of discharge and interest incoordinating care with post-acute care providers,including home health care, and physicianscaring for patients post-discharge.Home health care has not only played a strongrole as a provi

The Alliance is a membership organization that is comprised of home health care providers and organizations committed to advancing research and initiatives on the value of home health care. Future of Home Health Care Project The Alliance for Home Health Quality and Innovation is supporting a research-based strategic planning project on the .

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