Cisco Unity Express VoiceMail And Auto Attendant CLI .
Cisco Unity Express Voice-Mail andAuto-Attendant CLI Administrator GuideFirst released: May 1, 2006Last updated: November 25, 2019Cisco Systems, Inc.www.cisco.comCisco has more than 200 offices worldwide.Addresses, phone numbers, and fax numbersare listed on the Cisco website atwww.cisco.com/go/offices.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALLSTATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUTWARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THATSHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSEOR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s publicdomain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California.NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITHALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUTLIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OFDEALING, USAGE, OR TRADE PRACTICE.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCOOR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to thisURL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1721R)Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in thedocument are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide 2008-2019 Cisco Systems, Inc. All rights reserved.
CH A P T E R1Cisco Unity Express FeaturesThis guide describes the set of Cisco Unity Express CLI commands and tasks for configuring, managing,and maintaining Cisco Unity Express applications, such as voice mail.This guide complements the GUI administration tasks described in the Cisco Unity Express GUIAdministrator Guide.The focus of this guide is the Cisco Unity Express application. It does not provide information oninstallation of Cisco routers, Cisco network modules, Cisco Unified Communications Manager Expressrouter., or Cisco Unified Communications Manager server. For more information about those topics, seeCisco Unity Express Documentation, By Version.This chapter contains the following sections: Platforms and Cisco IOS Software Images, page 1 Cisco Unity Express Feature List, page 2Platforms and Cisco IOS Software ImagesCisco Unity Express applications use a set of commands that are similar in structure to Cisco IOSsoftware commands. However, Cisco Unity Express commands do not affect the Cisco IOSconfiguration.See the Release Notes for Cisco Unity Express for detailed information about the Cisco Unity Expresshardware and software platforms.NoteWe highly recommend attaching an uninterruptible power supply (UPS) to the router housing theCisco Unity Express module. Any reliable UPS unit provides continuous power to maintain theoperation of the router and the Cisco Unity Express module. Consider the unit’s capacity and run timebecause power consumption differs among Cisco platforms. Ideally, a UPS should include a signalingmechanism that directs the router to shut down Cisco Unity Express properly and then powers off therouter.Supported Cisco Unified IP PhonesSee the Release Notes for Cisco Unity Express for details about supported Cisco Unity IP phones.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later VersionsOL-14010-091-1
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListCisco Unity Express Feature ListTable 1-1 lists Cisco Unity Express features by version. Features that are introduced in a particularversion are available in that and subsequent versions.TipTable 1-1Table 1-1 describes how to configure each feature using the GUI, where applicable. For informationabout how to use the GUI to configure a feature, see the online help at: Configuring Cisco Unity Express Using the GUI: Privilege Mode for Cisco Unified CommunicationsManager Configuring Cisco Unity Express Using the GUI: Privilege Mode for Cisco Unified CommunicationsManager Express Configuring Cisco Unity Express Using the GUI: Administrator User Mode for All LicensesCisco Unity Express Features by VersionVersionFeatures Introduced in That Version1Feature Description10.1The command no web sessionsecurity keylabel labelname isdisabledHTTPS is enabled by default.Smart Agent version upgrade10.09.0.5The command no web sessionsecurity keylabel labelname isdisabled. Therefore all the HTTPrequests will be redirected to HTTPS.Feature Information See Accessing the CiscoUnity Express GUI UsingHTTPS See Release Notes forCisco Unity ExpressVirtual Release 10.1 See Restoring Files See About Cisco SmartSoftware LicensingSmart Agent is upgraded to latestversion 3.0.9.Operating System and third-partyUpgraded the foundation Operatingcomponents upgarded in Cisco Unity System and the third-partyExpress Virtual 10.0.components to the latest stableversionUpdates to TLS SupportCisco Unity Express Release 10.0supports TLS version 1.2.Additional steps for restoring theconfiguration from Cisco UnityExpress Release 9.0.x to Cisco UnityExpress Release 10.0Updated the steps required to restorethe configuration from Cisco UnityExpress Release 9.0.x to Cisco UnityExpress Release 10.0.Format of the Platform LogsPlatform logs are in plain text format.Smart LicensingProvides support for Cisco SmartLicensing.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions1-2OL-14010-09
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1Cisco Unity Express Features by Version (continued)VersionFeatures Introduced in That Version1Feature Description8.6Support for Cisco Unity Express onSM-SRE-710-K9 andSM-SRE-910-K9 Services ReadyEngine (SRE) modulesProvides support for Cisco UnityExpress on SM-SRE-710-K9 andSM-SRE-910-K9 Services ReadyEngine modules for the Cisco 2900Series and Cisco 3900 Series routers. See Release Notes forCisco Unity Express 8.6. See Cisco SRE ServiceModule Configuration andInstallation Guide.Editor Express EnhancementsEnhancements have been made to theGUI for Editor Express. Additionalmenu options have been added. See the online help andConfiguring Cisco UnityExpress 8.6 Using theGUI.Fax PreviewFax Preview displays a preview of thefax message attachment in theVoiceView Express interface on thescreen of Cisco IP Phones. See the Cisco UnityExpress 8.6 User’s Guidefor Advanced Features andthe Cisco Unity Express8.6 VoiceView ExpressQuick Start Guide.Fax Preview is supported on selectedCisco Unified IP phones. See theRelease Notes for Cisco Unity Express8.6 for more information.Feature InformationCisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later VersionsOL-14010-091-3
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1VersionCisco Unity Express Features by Version (continued)Features Introduced in That Version1Feature DescriptionSecure MessagingSecure messaging allows you toconfigure the secure messagingsettings globally or for individualmailboxes. Messages marked securecan only be accessed if the subscriberaccesses Cisco Unity Express WebVoicemail using a secure HTTPSsession. From the CLI, seeConfiguring SecureMessaging. From the GUI: Use theVoice Mail VMConfiguration option forconfiguring the globalsecure messaging setting,and the Voice Mail Mailboxes option forconfiguring the securemessaging setting for amailbox.Provides support for the followingIMAP clients new in this release: From the CLI, seeConfiguring IMAP. From the GUI: Use theVoice Mail IntegratedMessaging ServiceConfiguration option. From the CLI, seeConfiguring IMAP. From the GUI: Use theVoice Mail IntegratedMessaging ServiceConfiguration option.Support for New IMAP ClientsSupport for Client ServicesFramework (CSF) clientsSupport of additional languages8.5Support for Cisco Unity Express onSM-SRE-900-K9 Services ReadyEngine (SRE) module IP Phone third party clients Cisco Mobile 8.0 Microsoft Outlook 2010 Microsoft Entourage 2008 Microsoft Windows Live Mail12.0 IBM Lotus Notes 8.5 IBM Lotus Notes 8.0 IBM Lotus Notes 7.0Provides support for the followingclients that use the Client ServicesFramework (CSF): Cisco Unified PersonalCommunicator (CUPC) 8.5 Cisco Unified CommunicationsIntegration for MicrosoftOffice Communicator 8.0Provides support for the followingnew languages for voice-mailprompts: Traditional Chinese (Taiwan) Hong Kong ChineseProvides support for Cisco UnityExpress on SM-SRE-900-K9 ServicesReady Engine modules for the Cisco2900 Series and Cisco 3900 Seriesrouters.Feature InformationSee the Release Notes forCisco Unity Express 8.6. See Release Notes forCisco Unity Express 8.5. See Cisco SRE ServiceModule Configuration andInstallation Guide.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions1-4OL-14010-09
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1Version8.0Cisco Unity Express Features by Version (continued)Features Introduced in That Version1Feature DescriptionWeb Inbox GUI for VoiceMailSubscribersProvides a separate web-based userGUI for voicemail subscribers toconfigure subscriber settings.Functions available through the webuser GUI include: Creating greetings Recording the spoken name Modifying the personal profileand the GDM profile Adding and deleting privatedistribution lists Selecting how to be notified whenreceiving a voicemail Having Cisco Unity Expresstransfer the call to anothernumberSupport for Cisco Unity Express onSM-SRE-700-K9 Services ReadyEngine (SRE) moduleProvides support for Cisco UnityExpress on SM-SRE-700-K9 ServicesReady Engine modules for the Cisco2900 Series and Cisco 3900 Seriesrouters.Auto ConfigurationWhen the system boots initially after aclean installation, the administrator isprompted whether to configure thesystem. If no response is providedwithin 120 seconds, and there is nodefault configuration or startupconfiguration, the system autoconfigures Cisco Unity Express to thefollowing settings:Message Notification enhancement Default primary NTP server to thehost router Time zone set to GMT Call agent set to CCM DNS set to nothingEnables an administrator to append aprefix message before a system-widenotification or a signature messageafter a system-wide notificationFeature Information See the GUI online help. See Release Notes forCisco Unity Express 8.0. See Cisco SRE ServiceModule Configuration andInstallation Guide. From the CLI: SeeConfiguring System-WideSettings, page 9. From the GUI: Use theVoice Mail MessageNotification SubscriberNotificationManagement option.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later VersionsOL-14010-091-5
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1VersionCisco Unity Express Features by Version (continued)Features Introduced in That Version1Feature DescriptionNew AAA user steps for Cisco Unity Cisco Unity Express Script EditorExpress Script Editorsupports four new AAA user steps:Programmatic Interface for XML User Authenticate: Authenticatesa user based onusername/password orextension/PIN Authorize User: Authorizes a userbased against an operation or aprivilege Audit Step: Step for logging auditinformation for the user Logout User: Logs out apreviously authenticated userfrom the systemFeature Information See the Cisco UnityExpress Guide to Writingand Editing Scripts for 7.0and Later VersionsProvides a set of well defined API and See the Cisco Unity ExpressProgrammatic Interfacedata structures which externalService Programming Guide.software systems can invoke toperform configurations on the CiscoUnity Express system. Theprogrammatic interface is supportedin Cisco Unity Express 8.0 and laterversions.The Cisco Unity Expressprogrammatic interface isimplemented as a web service. Likemost web services, it uses HTTP asthe communication protocol and XMLdocuments for exchanginginformation between client and server.The service is based onRepresentational State Transfer(REST) architecture and uses JAX-RSspecifications for implementation.The Cisco Unity Expressprogrammatic interface providesaccess for configuration purpose onlyCisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions1-6OL-14010-09
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1VersionCisco Unity Express Features by Version (continued)Features Introduced in That Version1Feature DescriptionStored Caller NameCisco Unity Express 8.0 adds supportfor storing the caller's name if thecaller is a non-subscriber. When CiscoUnity Express receives the callingparty name for a subscriber ornon-subscriber in the SIP or JTAPIsignaling, Cisco Unity Express 8.0stores the calling party name, thecalling party number and the messageitself.Feature InformationFor new voicemails being depositedthrough the TUI, Cisco Unity Expressnow stores the calling party namealong with the message if the name ispresent in the call signaling. For faxmessages received by Cisco UnityExpress through SMTP, the systemstores the display name present in theRFC 5322 From header field alongwith the fax message.For messages received through VPIM,Cisco Unity Express now stores thedisplay name present in the Fromheader field along with the message.When a sender name is available for amessage, the system includes thatname (in textual form) in IMAP, VVE,Web voicemail, message notificationsand in SIP MWI notificationscontaining message envelopeinformation.System Backup enhancementsEnables an administrator to configurethe system to notify specific usersabout the status of a scheduled backupoperation. From the CLI, seeConfiguring ScheduledBackup Notification. From the GUI: Use theAdministration Backup/Restore Scheduled Backupsoption.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later VersionsOL-14010-091-7
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1VersionCisco Unity Express Features by Version (continued)Features Introduced in That Version1Feature DescriptionVoicemail User GUIVoicemail subscribers can accessCisco Unity Express voicemail usingthe GUI. Functions available throughthe user GUI include:Wildcard match for pilot number Creating greetings Recording the spoken name Modifying the personal profileand the GDM profile Adding and deleting privatedistribution lists Selecting how to be notified whenreceiving a voicemail Have Cisco Unity Expresstransfer the call to anothernumberAllows an administrator to usewildcard characters when specifyingSIP and JTAPI trigger numbers.Feature Information From the CLI, seeConfiguring SIP Triggersfor the Applications.7.4Release provides continued supportfor Cisco Unity Express AIM-CUE.No other hardware platforms aresupported in this release. See Release Notes forCisco Unity Express 7.4.7.3Release provides continued supportfor Cisco Unity Express AIM-CUE.No other hardware platforms aresupported in this release. See Release Notes forCisco Unity Express 7.3.7.2Release provides continued supportfor Cisco Unity Express AIM-CUE.No other hardware platforms aresupported in this release. See Release Notes forCisco Unity Express 7.2.7.1.2Support for Cisco Unity Express onISM-SRE-300-K9 Services ReadyEngine (SRE) moduleProvides support for Cisco UnityExpress on the ISM-SRE-300-K9Services Ready Engine module for theCisco 2900 Series and Cisco 3900Series routers See Release Notes forCisco Unity Express 7.1. See Cisco SRE ServiceModule Configuration andInstallation GuideSupport for AIM2-CUE module.The AIM2-CUE module is areplacement for the existingAIM-CUE module. Unless otherwisenoted, the performance and systemcapacities are the same on bothmodules in this release. See Release Notes forCisco Unity Express 7.1.Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions1-8OL-14010-09
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1Cisco Unity Express Features by Version (continued)VersionFeatures Introduced in That Version1Feature Description7.1.1Phone and platform support.Supports the use of new phones withVoiceView Express and support forinteroperability with new versions ofCisco Unified CommunicationsManager, Cisco UnifiedCommunications Manager Express,Cisco Unity, and Cisco UnityConnection.New software activation methodSupport for Cisco Software Licensing(CSL). Beginning with Cisco UnityExpress 7.1.1, software licenses mustbe activated prior to use.Caller inputEnables callers to control how the callflow precedes by pressing keys. Foreach mailbox, the mailbox owner orsystem administrator can assignactions to the keys such as:Scheduled backupsAnnouncement-Only mailboxesMultiple greetingsFeature Information For a list of the phonemodels and applicationversions supported, see theCisco Unity ExpressCompatibility Matrix, forlinks to the compatibilityinformation for each callcontrol application.For more information, seeSoftware Activation forCisco Unity Express 7.1 andLater Versions. From the CLI: SeeConfiguring Call FlowCustomization. From the GUI: Use theVoice Mail Mailboxesoption and the online help From the CLI: SeeConfiguring ScheduledBackup Jobs. From the GUI: Use theAdministration Backup/Restore Scheduled Backupsoption and the online helpEnables you to configureannouncement-only mailboxes. Thesemailboxes can only play the usergreeting and disconnect the call; theycannot take any messages from callersor send messages. From the CLI: SeeConfiguring anAnnouncement-OnlyMailbox. From the GUI: Use theVoice Mail Mailboxesoption and the online helpEnables users and Administrators to: From the CLI: SeeConfiguring MultipleGreetings From the GUI: Use theVoice Mail Mailboxesoption and the online help Transfer the call to anothernumber Connect to the operator Repeat the greetingEnables you to configure up to fiverecurring scheduled backup jobs andfive one-time scheduled backup jobs. Record multiple greetings Select which greetings to use Enable or disable greetingsCisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later VersionsOL-14010-091-9
Chapter 1Cisco Unity Express FeaturesCisco Unity Express Feature ListTable 1-1Cisco Unity Express Features by Version (continued)VersionFeatures Introduced in That Version1Feature Description7.0Authentication, Authorization, andAccounting (AAA)Expands on the authentication andauthorization functionality availablein previous releases. New featuresinclude the ability to configure:3.2 Priv
and maintaining Cisco Unity Express applications, such as voice mail. This guide complements the GUI administration tasks described in the Cisco Unity Express GUI Administrator Guide. The focus of this guide is the Cisco Unity Express application. It does not provide information on
Integrating Cisco CallManager Express and Cisco Unity Express Prerequisites for Integrating Cisco CME with Cisco Unity Express 2 † Configuration Examples for Integrating Cisco CME with Cisco Unity Express, page 33 † Additional References, page 39 Prerequisites for Integrating Cisco CME with
vii Cisco Unity Express GUI Administrator Guide for Cisco CallManager Express, Release 1.1 Cisco Unity Express Release 1.1 Preface This preface describes the purpose, audience, and conventions of the Cisco Unity Express GUI Administrator Guide for CallManager Express, and provides information on obtaining related documentation and technical assistance.
Spectrum Business Voicemail User Guide 4 Voicemail Overview Retrieve your voice messages anywhere, anytime with Spectrum Business easy-to-use Voicemail services. We offer multiple Voicemail options and features to meet your organization's particular needs. Single Voicemail provides a unique Voicemail box per telephone number.
Cisco CME 3.3 Cisco IOS Software Release 12.4.3 Cisco Unity Express 2.1.3 Components Used The information in this document is based on these software and hardware versions: A Cisco 2821 router running Cisco CME and Cisco Unity Express Cisco IOS Software Release 12.4.3 Cisco CME 3.3 Basic ACD script version 2.1.0.0
Cisco Unity Express 2.1/2.2 GUI Administrator Guide for Cisco CallManager Express Cisco Unity Express 2.1/2.2 Note If you plan to use the Cisco Unity Express graphical user interface (GUI) for configuration purposes, configure an administrator user ID with a password in the Cisco CME interface.
Cisco ASA 5505 Cisco ASA 5505SP Cisco ASA 5510 Cisco ASA 5510SP Cisco ASA 5520 Cisco ASA 5520 VPN Cisco ASA 5540 Cisco ASA 5540 VPN Premium Cisco ASA 5540 VPN Cisco ASA 5550 Cisco ASA 5580-20 Cisco ASA 5580-40 Cisco ASA 5585-X Cisco ASA w/ AIP-SSM Cisco ASA w/ CSC-SSM Cisco C7600 Ser
Online-Voicemail Get notifi ed and listen to your Voicemail message through email with Online-Voicemail. Receive an email notifi cation with the Voicemail message attached. Manage your Voicemail like email - view, listen, forward online, from anywhere.1 New ROG_789_RHPc_IN_HA_EN.indd 5 5/1/08 1:45:44 PM
HINDI 1. Anubhuti Hindi Pathmala Pustika Part 3 Eduzon Pub. 2. Nirjhar Moti Sulekh Part 3 Rachna Sagar Pub. 3. New Way Hindi Vyakaran Part 3 Gurukul Pub. MATHS 1. Maths Wiz Book - 3 By S.K.Gupta and Anubhuti Gangal S.Chand Publications . Class : IV Subject Name of the Book with the name and address of the Publisher ENGLISH 1 Stepping Stone A skill based course book – 4 Headword Publishing Co .
