Xerox Mobile Print Portal

Xerox Mobile Print PortalUser GuideFebruary 2015Version 3.0.1

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Table of ContentsIntroduction3Get Started3Login4Overview7Settings8Print Preferences9Configure Email10Manage Documents12Print13Job Status29Printers32Manage Printers32Add Printers33Favorites36

Printer DetailsFAQ3738

IntroductionGet StartedXerox Mobile Print Portal gives you thefreedom to print when you are on the go-away from your desktop and usual printers.Use any mobile device (e.g., smartphone,tablet) to quickly and easily print to supported printers.Xerox Mobile Print Portal runs on the following devices:lliPhone /iPod Touch iOS Version 7.0 orhigheriPad iOS Version 7.0 or higherNote: The first time you login there is a briefgetting started tutorial that you may follow.After the initial login, if you would still likehelp, the user guide is available from Settings Support Information.

DownloadYou may install Xerox Mobile Print Portalfrom the app store for your device.Once the install is complete, look forthe Xerox Mobile Print Portal icon in yourmenu of apps.LoginYou only need to log in the first time youaccess the application or when you return tothe application after signing out.When you use the application for the firsttime, you will be prompted to set your pushnotification preference. Choose Yes if youwant to receive pop-up messages from theserver. You may change this option underSettings User.Note: To log out, Sign Out swipe open themenu and tap the Logout icon.

All users start by accepting the terms of useand entering an email address. After youenter your email, you will be prompted toenter your credentials in one of three waysdepending on your system setup. Not surewhat to enter? Check with your administrator.Option 1: Confirmation Number1. Enter your email. Select Next.2. You may be asked to enter a companycode. This helps identify you. Your company should supply this information beforeyou log in.3. You will be prompted for a confirmationnumber. If this is your first time using theapplication, you may not know your confirmation number. It will be emailed to you.Select the retrieve confirmation numberoption to retrieve your confirmation numberfrom the server in your email.

4. Enter the number you received via emailand touch Done.Option 2: Corporate Login1. Enter your email. Select Next.2. You may be asked to enter a companycode. This helps identify you. Your company should supply this information beforeyou log in.3. Enter your User Name and Password. Thisis determined by your company. It may bethe same credentials you use to log oneach day. If you are unsure, check withyour system administrator.Option 3: Password1. Enter your email. Select Next. A temporarypassword is sent to you.2. You may be asked to enter a companycode. This helps identify you. Your com-

pany should supply this information beforeyou log in.3. Enter the temporary password.4. Supply a new password and confirm it.Touch Done.Note: Passwords should be at least eightcharacters long and contain at least oneupper alpha character and one numeric character.OverviewUse your mobile device to print from email,the web, an image library, and other applications to a network of workplace and publicprinters.Note: Public printing availability depends onyour deployment. See your administrator formore information.Go straight to the Print topic to get help printing.

WelcomeThis view lets you quickly access the mostpopular features in Print Portal. From herejust tap the icon you want to:lprint from various sourceslselect printerslview status of pending jobs, andlgo to the Documents list.For more extensive options, swipe open thenavigation menu on the left. This can beaccessed throughout the application.SettingsThe Settings view allows you to check yournetwork information, unlock printers, andfind support information.

If you want to receive pop-up messagesfrom the server, under Notifications togglethe Enabled field to "On."Unlock PrinterNote: The availability of this featuredepends on your deployment.1. Swipe open the menu and tap Settings.2. Tap Unlock Printer.3. Enter the unlock code from the printer display.4. Tap Unlock.5. The Unlocking Printer view instructs you toeither tap Next on the printer to continue ortap Cancel in Print Portal to keep theprinter locked.Print PreferencesFollow the steps below to configure yourprint preference for stapling, color, and plex.

1. Swipe open the menu and tap Print Preferences.2. In the Preferences view set the color, stapling, plex (1-sided or 2-sided), and mediasize options that you prefer.Once you configure these settings they willbe remembered across devices. The settings apply to all document and release workflows. You can override these settings for aspecific print job in the Print Job view.Configure EmailIf you want to access your email accountfrom within Print Portal, you can add anemail account. Please note that your emailis not stored in Print Portal.1. Swipe open the menu and tap ConfigureEmail.2. In the Add Email Account view you mustenter your user name and password.

3. Optionally, you may expand and enter additional settings. For example, you may wantto set how often to sync your email Inboxwith Print Portal.

Manage DocumentsIn the Documents list you can perform theactions below for documents that you haveuploaded and are ready to print.Print1.2.3.4.Touch the document and Print Job opens.Set a Printer.Choose your print options.Touch Print.Note: Go to Print for more information.Preview1. Tap the Info icon. In the Details viewtap View.2. If applicable, choose an application to viewin (e.g., Gallery or Quickoffice). The preview opens.

Print HistoryYou can view the print history from Detailsfor a specific document or go to Job Statusto view your history for the last seven days.To view public print submissions, go to thePublic view.1. Tap the Info icon. The Details screenshows the file's print history.Delete1. Swipe left to delete a document.2. Tap Delete to confirm.PrintXerox Mobile Print Portal makes it simplefor you to print on the go. Print to anyenabled device at your workplace or to otherauthorized print locations. (This may include

Xerox Mobile Print Cloud guest devices orpublic hotspots.)There are a variety of file types you canprint. (See the FAQ for a full list.) You canprint:lwebpageslimages captured with your cameralfiles and images stored on your devicelemails and their attachmentslcontent from your clipboardAll you need to do is choose a file, chooseyour settings, and print.Can I Upload Now and Print Later?Note: The amount of time your document isavailable to print is designated by your company's system administrator.

1. Open the file in Print Portal.2. On the Print screen touch the Upload icon.This saves your file in the Documentsqueue until you send it to a specific printerlater or release it at the printer.Can I Reprint a File?1. Go to the Documents view.2. Select the file you want to reprint from theDocument list. You can reprint an item thathas been uploaded.3. Open the Details view and tap Print.FilesFollow the steps below to print from the filelibrary you select on your device.Note: The Files print option is not availablefor iOS 7 devices.1. Either swipe open the menu or go to theWelcome view and tap File.

2. Select a file from the library.3. In the Print Job view, if necessary, select aprinter, set print preferences, and tap Print.EmailOnce you have associated an email accountwith your Print Portal account, you can printemail messages from that email account.There are two email workflows dependingon your configuration.1. Manual Email: From your email you send amessage to the Print Portal server or directly to a printer.2. Integrated Email: Your IMAP/POP emailaccount is accessible from within PrintPortal.Manual Email1. To print an email message, forward it to thegeneral email address to upload the file forlater release. (See the FAQ, if you do not

know the email address.)Note: Some deployments also allow you toemail the printer directly using a device-specific email address. The job is sent to theprinter immediately and you will not be ableto set print options.2. Open Print Portal.3. Touch the message you want to print. ThePrint Job screen opens. In the Print Jobview, if necessary, select a printer, setprint preferences, and tap Print.Note: To print an attachment, follow thesteps for Other Applications.Integrated EmailEmails may be printed from within PrintPortal using the IMAP or POP protocol. Bydefault, this feature is disabled in the PrintPortal and must be enabled by an administrator.

Please note that your email is not stored inPrint Portal.1. Either swipe open the menu or go to theWelcome view and tap Email.nThe first time you use this feature youwill need to log in to your account.Enter the User Name and Password forthe email account. Tap Save.nThe settings may already set by youradministrator. To change them, swipeopen the menu and tap ConfigureEmail. For example, you many chooseanother email address or change howmany days of your email sync withPrint Portal.2. Open the message and tap Print. If thereare attachments in the email choose whatto print; otherwise, go to the next step.nAllnEmail Only

Attachment: Labeled with attachmentname3. In the Print Job view, if necessary, select aprinter, set print preferences, and tap Print.nNote: If you do not wish to print the emailnow, tap Hold.Note: If you are sending multiple files fromemail to print, and they require different printoptions (color, staple, pages) the best practice is to submit the files individually so thatyou can customize the print job.Other Applications1. Choose a mobile application (e.g., Dropbox). Select the file you want to print.2. Select print and use the Open in PrintPortal option.WebpageWebpages are printed by converting thepage to a PDF document for upload. Print

Portal supports printing multiple webpagesand sizes the pages for printing.Note: This print option only applies to iOS 7.1. Either swipe open the menu or go to theWelcome view and tap Webpage.2. In the browser, enter the URL for thewebpage you wish to print.3. Once the page opens, select Print4. In the Print Job view, if necessary, select aprinter, set print preferences, and tap Print.Create And Manage BookmarksDo you frequently visit and print from thesame webpages?You can create bookmarks for these pagesin Print Portal to make your printing more efficient.

To create a bookmark:1.2.3.4.In the welcome screen select Webpage.In the More menu, tap Add Bookmark.Enter a title for you bookmark and tap Add.Enter the URL for the webpage you wish tobookmark and tap the web icon.5. Once the page opens, tap Print.6. In the Print Job view, if necessary, select aprinter, set print preferences, and tap Print.To edit or delete a bookmark:1. In the Webpage view, open the menu andtap Show Bookmarks.2. In the bookmark list, touch and hold thebookmark you wish to edit or delete.3. To edit, enter the revised title or URL andtap Save.4. To delete, tap the Delete button.