Guide To Flexible Work Technology Tools

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k here to determineapproximate option costs. Contact your Telecom Coordinator for specific costs or contactcommercial service providers directly.a. Virtual Private Network (VPN): Allows secure remote access to Mason’s resourcesand your office computer so that you can perform work as if you were in theoffice. VPN is the recommended method of access. Additional information is availablefrom the VPN FAQ web page.b. Unified Communications: Allows you to receive faxes via e-mail and voice messagesattached to e-mails as audio files.c. Remote Desktop Protocol (RDP): Allows Microsoft Operating Systems tocommunicate with a Windows-based terminal server across the network.d. PC Anywhere: Software that enables remote desktop and remote access on a device.It requires purchase of a license from Symantec.VOICE COMMUNICATIONS DEVICES AND SERVICE PLANSMost Mason employees already have a communication device and service plan at the alternatework location. In some situations, devices and associated plans may be provided by thedepartment. There are several types of devices and service plans for voice communications. Youand your supervisor will determine the best option available and decide whether you or yourdepartment will pay for the device and service.If you are eligible for department subsidized technology tools, click here to determineapproximate option costs. Contact your Telecom Coordinator for specific costs or contactcommercial service providers directly.a. Desk Set: A land line telephone used in conjunction with land line service. Land linetelephones can be obtained from most businesses that sell electronics and telephoneequipment.b. Cellular: A mobile telephone that allows calls to be placed over a wide geographicrange. There are many carriers to choose from including Cricket, Verizon Wireless,AT&T, T-Mobile, and Sprint.c. Smartphone: A cellular phone that combines features of a variety of devices,including a personal digital assistant, portable media player, camera, computer, andmany others. There are many carriers to choose from including Cricket, VerizonWireless, AT&T, T-Mobile, and Sprint.d. Softphone: A Softphone is an application that enables a computer to be used as atelephone using VoIP. A soft phone is recommended as part of the TeleworkTechnology Service Bundle. If your supervisor has agreed to provide the Bundle,*The carriers, products, and services mentioned in this document are intended for informational purposes only and are not anendorsement by the Technology Systems Division or George Mason University.Page 4

consult your Telecom Coordinator for assistance in requesting Mason technologyservices.OTHER HARDWARE/SUPPLIESDepending on your technology equipment, additional components may be necessary. You andyour supervisor will determine the best options available and decide whether you or yourdepartment will pay for these components.If you are eligible for department subsidized technology tools, click here to determineapproximate option costs. Contact your Telecom Coordinator for specific costs or contactcommercial service providers directly.a. Headset: An attachment that holds an earphone or pair of earphones and a voicetransmitter at one’s head. Headsets appropriate for use with computing devicesusually have a USB connector or multi-pronged plug that connects to the device’sspeaker and audio jacks. A headset can be obtained from most businesses that sellelectronics and telephone equipment.b. Keyboard: An input device consisting of buttons that correspond to written symbolsthat can be obtained from most businesses that sell electronics and computerequipment.c. Monitor: An electronic visual display for computers that can be obtained from mostbusinesses that sell electronics and computer equipment.d. Mouse: A pointing device whose movement controls the motion of a cursor on amonitor. A mouse can be obtained from most businesses that sell electronics andcomputer equipment.e. Miscellaneous (mouse pad, speakers, cooling device, paper, etc.): Effectiveteleworking may require the purchase of a variety of incidentals related to technologydevices, services, operation, and maintenance. Costs for such items vary. Review yourneeds and discuss procurement with your supervisor.Revised: June 12, 2013*The carriers, products, and services mentioned in this document are intended for informational purposes only and are not anendorsement by the Technology Systems Division or George Mason University.Page 5

c. Satellite: Internet access provided through satellites orbiting the Earth. Satellite service requires a satellite Internet subscription from an Internet satellite service provider and a satellite dish. Carriers that provide satellite Internet service are DIRECTV, Dish Network, HughesNet, and Wildblue. d.

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