Code Of Ethics - IDEXX
Itziar Sisniega, with PiccoloCode of EthicsTable of ContentsA Message from our CEO . . . . . . . . . . . . . . . .2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3How to use the IDEXX Code of Ethics . . . . . . . . . 3Who the IDEXX Code of Ethics applies to . . . . . . 4Our duty to understand, clarify and act . . . . . . . . 4How we reach the IDEXX Ethics Hotline . . . . . . . 5Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5We avoid conflicts of interest . . . . . . . . . . . . .6We interact fairly andtransparently with our Customers . . . . . . . . . . 7Competition laws . . . . . . . . . . . . . . . . . . . . . . . . . 7Anti-bribery and corruption . . . . . . . . . . . . . . . . . 8Trade compliance . . . . . . . . . . . . . . . . . . . . . . . . 9Product and service regulatory compliance . . . . . 9Doing business with governments . . . . . . . . . . . 10We respect and protect the wellbeing of our Employees . . . . . . . . . . . . . . . . . .11Health and safety . . . . . . . . . . . . . . . . . . . . . . . .11Protecting privacy . . . . . . . . . . . . . . . . . . . . . . . .11Diversity and Inclusion . . . . . . . . . . . . . . . . . . . 12Respectful workplace . . . . . . . . . . . . . . . . . . . . 12We fulfill our responsibilities toour Shareholders . . . . . . . . . . . . . . . . . . . . . .Insider and securities trading . . . . . . . . . . . . . . .Business and financial records . . . . . . . . . . . . .Security and Cybersecurity . . . . . . . . . . . . . . . .Protection of IDEXX assets . . . . . . . . . . . . . . . .1313141415We represent IDEXX responsiblywith the press, with the public,and in social media . . . . . . . . . . . .16. . . . . . . . .
A Message from our CEOSince our inception over 30years ago, we have beenbuilding a great company thatlives to fulfill our Purpose –creating long-term value forour customers, employeesand shareholders byenhancing the health andwell-being of pets, people,and livestock. An essentialguiding principle of how we do this is by conductingour business with the highest ethical standards andin strict compliance with laws and regulations.At IDEXX, being ethical is part of who we are.Our Code of Ethics outlines the rules andguidelines that help us live by this commitment.Please join me in taking the time to read, understand,and live our Code of Ethics, in order to helpfulfill our Purpose and Guiding Principles.If you or someone else has a question about properconduct and are not sure how to proceed, speak up.Reach out to your manager, your Human ResourcesBusiness Partner or other supporting resources,or our IDEXX Ethics Hotline. IDEXX leadership willaddress your concerns promptly and respectfully.And IDEXX commits that you will never experienceretaliation for reporting suspected misconduct.Thank you for making the investment tounderstand our Code of Ethics.Sincerely,Jay MazelskyChief Executive Officer2Back to Table of ContentsHave a concern about whether we are living our Code of Ethics? Click here for how to report!
IntroductionHow to use the IDEXXCode of EthicsThe IDEXX Code of Ethics is our guide to conductingour business ethically. It is more than a collectionof policies and requirements; it is a resource thatproactively informs our decisions and actions.We use the Code of Ethics to: Gain the foundational understanding of howwe ethically serve our key stakeholders. Seek deeper knowledge of topicsthat apply to our work activities. Understand how to report ethical concerns. Our Code of Ethics provides guidanceon what we need to know to meet ourcommitments to being ethical. Additionalresources, including applicable policies,procedures, manuals and toolkits,are available for all IDEXXers throughour internal employee communicationchannels. These internal resources willbe updated periodically to ensure wehave easy access to current resources.It is our responsibility to review andunderstand IDEXX policies and proceduresand to raise any questions regarding anypolicy or procedure with our manager.Our Code of Ethics is essential to achievingour Purpose and is structured around our keycommitments to conducting our business ethically: Avoiding conflicts of interest withour responsibilities at IDEXX. Complying with laws and regulations thatensure we are ethical and transparentwith our stakeholders – customers,employees, and shareholders. Representing IDEXX responsibly with thepress, with the public, and in social media.Have a concern about whether we are living our Code of Ethics? Click here for how to report!Back to Table of Contents3
Who the IDEXX Codeof Ethics applies toOur Code of Ethics applies to all IDEXXers,including all members of the IDEXX workforcearound the world (employees and contractors ofall IDEXX businesses and subsidiaries worldwide),and members of the IDEXX Board of Directors.In addition, we expect our global business partnerswho act as agents or representatives of IDEXXto conduct themselves in a manner consistentwith this Code when acting for, on behalf of orin the name of IDEXX, including when sellingand promoting IDEXX products and services.Our duty to understand,clarify and actIf we are faced with an uncertain situation, orhave a concern or question regarding the Codeor its application, it is our duty to ask for help.There are many people within IDEXX available toanswer our questions. If we are not sure who togo to, we should start with our direct manager.When we think that something we encounter maybe contrary to this Code or a violation of a lawgoverning our conduct in any part of the world, wehave an obligation to raise our concern. Generally,our direct manager will be in the best positionto quickly address an ethics issue, but there aremany other ways we can raise our concerns.IDEXX encourages us to speak up in any waythat feels right to us under the circumstances.Whichever way we choose to report ourCode of Ethics concerns we can beconfident that IDEXX’s policy is to: Take all reported concerns seriously andinvestigate allegations of misconduct. Never retaliate against anyone for reportinga suspected violation in good faith orfor seeking clarification on any businesspractice, contemplated action, or decision.If we feel we have experienced retaliation by makinga report, or have witnessed retaliation against a fellowIDEXXer, we also need to speak up. Retaliation forreporting a concern is itself a violation of our Code.Depending on the question or topic area, otherhelpful resources within IDEXX include: Compliance Department atCompliance@idexx.com. Legal Department atAskLegal. Environmental Health and Safetyteam at Safety@idexx.com. Our Human Resources Business Partner.4Back to Table of ContentsHave a concern about whether we are living our Code of Ethics? Click here for how to report!
How we reach the IDEXXEthics HotlineThe IDEXX Ethics Hotline is one resourceavailable to report concerns. We can call andspeak to a specialist in our local language 24hours a day, 7 days a week or we can submit ourconcern via a secure website. We can choose toreport our concern to the IDEXX Ethics Hotlineanonymously, unless we are calling from one ofthe very few countries that restrict this under locallaw, in which case we will be informed of anysuch restrictions. Our concerns will be sent to theIDEXX Compliance Department for a confidentialreview and follow-up per internal protocols.EnforcementIf we violate our Code of Ethics or IDEXX policy,we are subject to disciplinary action, up to andincluding termination. IDEXX will follow applicablelocal laws related to such disciplinary action.Any waiver of the IDEXX Code of Ethics forexecutive officers or members of the IDEXX Boardof Directors may be made only by the IDEXXBoard, and must be disclosed to shareholders,along with the reasons for the waiver.We reach the IDEXX Ethics Hotline by: Calling and speaking to a specialist in our local language Telephone in the United States toll-free800-836-2027 Outside the U.S., local toll-free telephone numbers may be found atwww.idexx.com/ethics-hotline Submitting a form via the secure websitewww.idexx.com/ethics-hotlineHave a concern about whether we are living our Code of Ethics? Click here for how to report!Back to Table of Contents5
We avoid conflicts of interestWe avoid any situation that conflicts, or even appears to conflict, with our responsibilities to IDEXX.We fully disclose to our manager any potential conflict of interest. Not all potential conflicts of interestare prohibited if disclosed in advance.Things we need to know: Do not misuse or inappropriatelyuse for personal benefit any IDEXXfacilities, intellectual property, officeequipment, software applications,email, or other company resources. Avoid accepting gifts or other benefits ofmore than nominal value from suppliers,customers, competitors or others,especially when we are making decisionsabout them on behalf of IDEXX.6Back to Table of Contents Avoid hiring, promoting or directlysupervising a family member. Obtain approval from our manager andour Legal Department before acceptingofficer or director positions with an outsidebusiness while employed by IDEXX. Fully disclose in writing to our manager allactivities, financial interests or relationshipsthat could present a conflict of interest.Consult our Compliance Department if wehave any questions about a potential conflict.Have a concern about whether we are living our Code of Ethics? Click here for how to report!
We interact fairly and transparentlywith our CustomersCompetition lawsWhile we compete aggressively in the marketplaceto best serve our customers’ needs around theworld, we also comply with all competition laws.Laws that govern how we conduct ourselvesin the marketplace are typically called “antitrust” or “competition” laws. These lawsregulate the behavior of companies and prohibitagreements between competitors in order toprotect consumers, including our customers.If we violate competition laws, there can beserious consequences for IDEXX, includinglarge fines, damaging lawsuits, negativepublicity, serious financial penalties, andin some cases criminal prosecutions.Things we need to know: Always act in a way that supports morechoice in products, better serviceand fair prices for customers. Do not discuss with any competitoreither IDEXX’s or a competitor’s pricing,bids, terms of sale, costs, market share,markets, territories or customers. Do not dictate or attempt to control pricesto be charged by competitors or resellersof our products, including prices or otherterms of sale set by our distributors.Have a concern about whether we are living our Code of Ethics? Click here for how to report!Back to Table of Contents7
CustomersAnti-bribery and corruptionBribery is never acceptable and could exposeus and IDEXX to criminal prosecution. IDEXXprohibits bribery of anyone anywhere in the worldby any employee or representative of IDEXX forany reason. Bribery means providing anythingof value to improperly obtain or retain businessor otherwise secure an improper advantage orinduce an illegal or unethical action. Laws aroundthe world prohibit bribery and the consequencesof failing to comply are potentially severeand apply to individuals and companies.Bribery should not be confused with reasonable andacceptable payments for occasional meals, gifts,entertainment, or other IDEXX-approved “businesscourtesies,” or normal costs to fulfill a valid contract.Things we need to know: Never give or accept anything withthe intent to improperly influencean IDEXX business decision. Review and understand applicable IDEXXGift and Business Courtesy Guidelinesand the customer’s rules before offeringor providing any business courtesy. Ensure all business courtesies are properlyrecorded in accordance with IDEXXaccounting and expense policies, withaccurate descriptions of the transaction. Do not permit an IDEXX third-partyrepresentative or their businesspartners to do something we areprohibited from doing ourselves. Know how to identify and report “red flags”that suggest a third party representativemay be engaging in prohibited bribery.In the course of business, if we see a “red flag” that suggests a third-party representative of IDEXX maybe engaging in prohibited bribery, we inform our manager or other IDEXX resources as appropriate.A “red flag” is a pattern, practice, specific activity or other fact that indicates the possible existence ofbribery or corruption.Examples of “red flags” include, but are not limited to: A business partner’s unwillingness to disclose information about his or her business.Unusual financial arrangements for the payment of services.A business partner’s lack of facilities or staff to provide contracted services to IDEXX.Refusal by a third party to agree to anti-corruption provisions in its contract with IDEXX.A recommendation by a foreign government official to hire a particular third party.The presence of a “red flag” does not necessarily mean that illegal conduct has occurred or that IDEXXhas legal exposure. “Red flags” do indicate that IDEXX should take a closer look at the issue to determinewhether there is anything truly suspicious.Any failure to communicate a “red flag” to our manager or through another reporting channelcould result in the violation of anti-bribery and corruption laws, tarnish IDEXX’s reputation, andpotentially subject us to prosecution, criminal fines, and imprisonment.8Back to Table of ContentsHave a concern about whether we are living our Code of Ethics? Click here for how to report!
CustomersTrade complianceWe comply with all applicable import, export, andtrade control laws and regulations in every jurisdictionin which we operate worldwide. These laws applyto the shipment or transmission of goods, services,and technology (including via email and webaccess) across national borders. Violation of theselaws can result in government investigations, fines,loss of business, and negative publicity for IDEXX.Following these laws using good import and exportpractices ensures that our products and servicesmove efficiently around the globe and get wherethey need to be – in the hands of our customers.Things we need to know: Ensure IDEXX and our agents provideaccurate and complete information togovernment authorities, including accurateand complete import declarations. Report suspected illegal diversion ofour products to jurisdictions wherethey are not approved for sale. Do not agree to participate in a prohibitedboycott and report all requests to participatein a boycott to our Compliance Department.A prohibited boycott is a refusal to dobusiness with a certain country, unlessapproved by the U.S. government. Keep accurate and complete recordsregarding all import and export activities.Product and serviceregulatory complianceWe produce and deliver safe and effective productsand services that people trust. Each country in whichwe do business has specific regulations designedto ensure our products and services are safe andused appropriately. We comply with the licenses andapprovals we obtain from government agencies topromote, sell and import our products and services.Things we need to know: Become familiar with our regulatoryand quality policies and procedures ifwe are involved in product or servicedesign, launch or on-market supportof our products or services. Promptly report to the applicablecustomer support organization anycustomer concerns about the qualityof our products and services.Have a concern about whether we are living our Code of Ethics? Click here for how to report!Back to Table of Contents9
CustomersDoing business withgovernmentsThings we need to know:IDEXX products and services are commonlyused by governments across the world. We mayalso come into contact with government agenciesand officials as part of routine requests to IDEXXfor information, or in the context of governmentaudits or investigations. Whenever we interactwith government officials, we do so with theutmost integrity, transparency, and truthfulness.If we fail to approach our interactions with integrity,we can face civil and criminal penalties, be bannedfrom future government procurement opportunities,and incur prison sentences and reputational damage.10Back to Table of Contents Comply with applicable governmentprocurement laws and procedures, includingall competitive bidding situations such astenders, everywhere we do business. Submit only truthful and accurateinformation to government entitiesand government officials. Do not give, offer, promise, or payanything of value to any government orgovernment official, anywhere in the world,with the purpose or intent of improperlyobtaining or retaining business. Only authorized IDEXX individualsmay respond to investigation, audit,and similar requests received byIDEXX from government officials andagencies. We refer all such inquiries toa member of our Legal Department.Have a concern about whether we are living our Code of Ethics? Click here for how to report!
We respect and protect the wellbeing of our EmployeesHealth and safetyProtecting privacyWe are committed to the health and safetyof our employees in the work environment.IDEXX has established policies andprocedures that are designed to create asafe and healthy workplace, and to complywith all applicable laws and regulations.We respectfully handle the personal information wecollect from our employees, customers, suppliers,and other business partners as part of our routinebusiness operations. We acquire and retain onlypersonal information necessary for effective businessoperations and we store, access and transfer thatpersonal information in compliance with the lawsof the jurisdictions in which we operate. Personalinformation broadly refers to any information thatidentifies or relates to an identifiable person.Things we need to know: Report known or suspected health or safetyconcerns to Safety@idexx.com or to ourHuman Resources Business Partner.Things we need to know: Limit access to personal informationonly to those of us who needsuch access to do our job. Only access, store, and transmitpersonal information as neededand authorized to do our job. Keep personal information secure.Contact the IDEXX Chief Privacy Officerat ChiefPrivacyOfficer@idexx.com withany questions.Have a concern about whether we are living our Code of Ethics? Click here for how to report!Back to Table of Contents11
EmployeesDiversity and InclusionRespectful workplaceWe value diversity and inclusion in the workplace.Our innovative and collaborative spirit is enhancedwhen many different perspectives and backgroundsare working toward the IDEXX Purpose.We are committed to providing a workplacethat is free from harassment and disrespectfulconduct. We will not tolerate actions or words(including jokes) that are based on personalcharacteristics and which tend to create anintimidating, hostile, or offensive work environment.We provide equal employment opportunity toqualified individuals regardless of personalcharacteristics. “Personal characteristics” meansan individual’s race, religion, gender, genderidentity, sexual orientation, national origin, age,disability or other personal characteristicsprotected by law. This policy applies to allphases of the employment relationship, includingselection, job assignment, transfer, promotion,promotional opportunities, compensation, benefits,discipline, termination, and access to training.Things we need to know:We should always be mindful of how our words and
Code of Ethics The IDEXX Code of Ethics is our guide to conducting our business ethically It is more than a collection of policies and requirements; it is a resource that proactively informs our decisions and actions We use the Code of Ethics to: Gain the foundational understanding of how we ethically serve our key stakeholders
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using the IDEXX Colilert Test Kit and the IDEXX Quanti-Tray/2000 (for use with the IDEXX Quanti-Tray Sealer). 3. Definitions A. IDEXX. Manufacturer of technology-based products and services for veterinary, food and water applications including IDEXX Colilert
2. Entérocoques d’IDEXX-QC - Catalogue IDEXX nº UN3373-WQC-ENT 3. American Type Culture Collection 1-800-638-6597 atcc.org *Enterolert, Defined Substrate Technology, DST et Quanti-Tray sont des marques de fabrique ou des marques déposées d’IDEXX Laboratories, Inc. ou ses filiales aux États-Unis et/ou dans d’autres pays.
When shipping FedEx, FedEx will act as IDEXX’s customs broker. When shipping with all other carriers, Expeditors will act as IDEXX’s customs broker and all of the above documents must also be e-mailed to Idexx@expeditors.com B. Commercial Invoice Requirements Each supplier may use their own commercial invoice and packing list formats.
The IDEXX Quanti-Tray* Sealer PLUS is a motor-driven, heated-roller instrument designed to seal water samples inside IDEXX Quanti- Trays. When used with Quanti-Trays and any IDEXX reagent (such as Colilert*, Colilert*-18, Colisure*, Enterolert*, Pseudalert*, or HPC for
Installing the CardioPet software and establishing a Bluetooth connection IMPORTANT: This section applies only to systems that are not integrated with the IDEXX-PACS* Imaging Software or IDEXX Web PACS* software. Contact IDEXX Telemedicine Consultants at 1-800-726-1212 for additional information about integration.
IDEXX Web PACS Specialty Software quick reference guide 4 Getting started IDEXX Web PACS* Specialty Software combines the benefits of full-featured, cloud-based IDEXX Web PACS with the advanced features of a specialty DICOM* viewer. These features include: Multi-monitor support Multiplanar reconstruction Window presets
Korean Language 3 KOREAN 1BX Elementary Korean for Heritage Speakers 5 Units Terms offered: Spring 2021, Spring 2020, Spring 2019 With special emphasis on reading and writing, students will expand common colloquialisms and appropriate speech acts. Elementary Korean for Heritage Speakers: Read More [ ] Rules & Requirements Prerequisites: Korean 1AX; or consent of instructor Credit Restrictions .
