J02B0600055 - SHA Project Management Office Resources

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CONSULTING AND TECHNICAL SERVICES (CATS )TASK ORDER REQUEST FOR PROPOSALS (TORFP)MARYLAND DEPARTMENT OF TRANSPORTATION ANDSTATE HIGHWAY ADMINISTRATION (MDOT AND SHA)SOLICITATION NUMBER J02B0600055PROJECT MANAGEMENT OFFICE RESOURCESISSUE DATE: 9/15/2020

Project Management ResourcesSolicitation #: J02B0600055CATS TORFPMARYLAND DEPARTMENT OF TRANSPORTATION - STATEHIGHWAY ADMINISTRATION (MDOT AND SHA)KEY INFORMATION SUMMARY SHEETSolicitation Title:Project Management Office ResourcesSolicitation Number (TORFP#):J02B0600055Functional Area:Functional Area 10 - IT Management Consulting ServicesTORFP Issue Date:9/15/2020TORFP Issuing Office:Maryland Department of Transportation - State HighwayAdministration (MDOT AND SHA or the "Department")Agency Location:MDOT AND SHA, 707 N. Calvert Street, Baltimore MD 21202TO Procurement Officer:Peggy Tischler7201 Corporate Center,Hanover MD 21076e-mail: ptischler@mdot.maryland.govOffice Phone: 410-865-2777TO Manager:Daniel Joines707 North Calvert St., Baltimore, MD 212020e-mail: djoines@mdot.maryland.govOffice Phone:410-545-8033ptischler@mdot.maryland.govTO Proposals are to be sent to:TO Pre-proposal Conference:Will be held via teleconference call on 9/21/20 at 10:00am (EST).See Attachment A for instructions.TO Proposals Due (Closing) Dateand Time:10/21/2020 at 2:00pm (EST)Offerors are reminded that a completed Feedback Form is requested ifa no-bid decision is made (see Section 5).TORFP for Maryland Department of Transportation State Highway AdministrationPage ii of 111

Project Management ResourcesSolicitation #: J02B0600055MBE Subcontracting Goal:CATS TORFP25% with the following subgoals:10% for African-American MBEs, and10% for Woman-Owned MBEs.VSBE Subcontracting Goal:1%Task Order Type:Fixed Price with Work Orders of Time and Materials and Fixed PriceTask Order Duration:Five (5) years base period, commencing at NTPPrimary Place of Performance:SHA, 707 N. Calvert St., Baltimore, MD 21202SBR Designation:NoFederal Funding:NoQuestions Due Date and Time9/25/2020 at 2:00pm (EST)TORFP for Maryland Department of Transportation State Highway AdministrationPage iii of 111

Project Management ResourcesSolicitation #: J02B0600055CATS TORFPTABLE OF CONTENTS – TORFP1Minimum Qualifications . 11.12Offeror Personnel Minimum Qualifications . 1TO Contractor Requirements: Scope of Work. 22.1Summary Statement. 22.1.8 A Task Order award does not assure a TO Contractor that it will receive all State businessunder the Task Order. . 232.2Background and Purpose . 32.3Responsibilities and Tasks. 42.4Deliverables . 92.5Change Orders . 11TO Contractor Requirements: General . 123.1Task Order Initiation Requirements . 123.2End of Task Order Transition . 123.3Invoicing . 133.4Liquidated Damages . 143.5Disaster Recovery and Data . 153.6Insurance Requirements . 173.7Security Requirements. 173.8RESERVED . 213.9SOC 2 Type 2 Audit Report . 213.10 Performance and Personnel . 213.11 Substitution of Personnel . 243.12 Minority Business Enterprise (MBE) Reports. 263.13 Veteran Small Business Enterprise (VSBE) Reports . 263.14 Work Orders . 263.15 Additional Clauses. 274TORFP Instructions . 294.1TO Pre-Proposal Conference . 294.2Questions . 294.3TO Proposal Due (Closing) Date and Time . 294.4Award Basis. 304.5Oral Presentation . 30TORFP for Maryland Department of Transportation State Highway AdministrationPage iv of 111

Project Management ResourcesSolicitation #: J02B0600055CATS TORFP4.6Limitation of Liability . 304.7MBE Participation Goal . 304.8VSBE Goal . 314.9Living Wage Requirements . 314.10 Federal Funding Acknowledgement . 314.11 Conflict of Interest Affidavit and Disclosure . 314.12 Non-Disclosure Agreement . 324.13 HIPAA - Business Associate Agreement . 324.14 Iranian Non-Investment . 324.15 Mercury and Products That Contain Mercury . 324.16 Location of the Performance of Services Disclosure . 324.17 Department of Human Services (DHS) Hiring Agreement . 324.18 Small Business Reserve (SBR) Set-Aside Bonds. 324.19 Bonds . 32567TO Proposal Format . 335.1Required Response . 335.2Two Part Submission . 335.3TO Proposal Packaging and Delivery. 335.4Volume I - TO Technical Proposal. 345.5Volume II – TO Financial Proposal . 38Evaluation and Selection Process . 396.1Evaluation Committee . 396.2TO Technical Proposal Evaluation Criteria. 396.3TO Financial Proposal Evaluation Criteria. 396.4Selection Procedures. 396.5Documents Required upon Notice of Recommendation for Task Order Award . 40TORFP ATTACHMENTS AND APPENDICES . 41Attachment A.TO Pre-Proposal Conference Response Form . 43Attachment B.TO Financial Proposal Instructions & Form . 44Attachment C.Bid / Proposal Affidavit. 45Attachment D.Minority Business Enterprise (MBE) Forms . 46Attachment E. Veteran-Owned Small Business Enterprise (VSBE) . 79TORFP for Maryland Department of Transportation State Highway AdministrationPage v of 111

Project Management ResourcesSolicitation #: J02B0600055CATS TORFPAttachment F. Maryland Living Wage Affidavit of Agreement for Service Contracts . 85Attachment G. Federal Funds Attachments . 86Attachment H.Conflict of Interest Affidavit and Disclosure . 87Attachment I. Non-Disclosure Agreement (TO Contractor) . 88Attachment L. Location of Performance of Services Disclosure . 89Attachment M. Task Order Agreement . 90Appendix 1. – Abbreviations and Definitions . 93Appendix 2. – Offeror Information Sheet . 96Appendix 3. - Criminal Background Check Affidavit . 97Appendix 4. - Labor Classification Personnel Resume Summary . 98Appendix 5. - MDOT Information Security Plan . 103Appendix 6. Deliverable Product Acceptance Form (DPAF) . 104TORFP for Maryland Department of Transportation State Highway AdministrationPage vi of 111

Project Management ResourcesSolicitation #: J02B0600055CATS TORFP1 Minimum Qualifications1.1Offeror Personnel Minimum QualificationsOfferor Personnel shall meet the following minimum qualification criteria to be eligible for considerationin the evaluation of this TORFP:Proposed Personnel experience starting dates and ending dates must be clearly identified for eachapplicable minimum requirement.Proposed Personnel shall meet the following identified labor category descriptions as described in CATS RFP Section 2.10 Plus2016/060B24900232016CATSPlus2016RFP.pdf). And subsequent Amendment #4 & Amendment – Section 2.10 updatesee: lus2016/060B24900232016 Section2.10 Amendment.pdf1.1.1Program Manager (2.10.94 CATS RFP Section 2.10);(Job Title from TORFP: Sales Force Program Manager, Program Manager)1.1.2Project Manager (2.10.96 in CATS RFP Section 2.10);(Job Title from TORFP: Dot Net Program Manager, Project Manager)1.1.3Applications Development Expert (2.10.12 in CATS RFP Section 2.10);(Job Title from TORFP: Sales Force Applications Development Expert, Dot NetApplications Development Expert)1.1.4Testing Specialist (2.10.113 in CATS RFP Section 2.10);(Job Title from TORFP: Technical Specialist)1.1.5Technical Writer/Editor (2.10.115 in CATS RFP Section 2.10);(Job Title from TORFP: Technical Writer)1.1.6Quality Assurance Specialist (2.10.99 in CATS RFP Section 2.10);(Job Title from TORFP: Configuration Manager)1.1.7Subject Matter Expert (2.10.103 in CATS RFP Section 2.10);(Job Title from TORFP: Subject Matter Expert)1.1.8Administrator, Systems (2.10.02 in CATS RFP Section 2.10);(Job Title from TORFP: Administrator, Systems)THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK.TORFP for Maryland Department of Transportation State Highway AdministrationPage 1 of 111

Project Management ResourcesSolicitation #: J02B0600055CATS TORFP2 TO Contractor Requirements: Scope of Work2.1Summary Statement2.1.1The Maryland Department of Transportation on behalf of the State Highway Administration(MDOT AND SHA or the "Agency") is issuing this CATS TORFP in order to obtain highlyqualified resources to support a number of Information Technology (IT) project initiatives.2.1.2This CATS TORFP is issued to acquire the services of the following two (2) Key Personnel.A. Sales Force Program Manager (KEY) - One (1)B.2.1.3Dot Net Program Manager (KEY) - One (1)This CATS TORFP is issued to acquire the services of the following six (6) required additionalresources. Resumes are to be available at the Notice to Proceed (NTP) date.A. Program Managers - Two (2)B.2.1.4Project Managers - Four (4)MDOT SHA will have the option to on-board any or all of the optional additional sixteen (16)resources via the Work Order Process. There is no guarantee that any or all will be needed, or theevaluated hours will be required:A. Project Managers – Two (2)B.Sales Force Applications Development Expert - Two (2)C.Dot Net Applications Development Expert (Applications Development Expert) – Two (2)D. Technical Writer - One (1)E.Testing Specialist – Four (4)F.Configuration Managers (Quality Assurance Specialist) - Two (2)G. Subject Matter Expert (SME) - Two (2)H. Administrator, Systems - One (1)2.1.5This Task Order is for a maximum of twenty-four (24) resources as listed above 2.1.2, 2.1.3 and2.1.4. There is no guaranteed number of resources or hours for this TO. All resources beyond theinitial eight (8) will be requested through a Work Order process (See Section 3.14).2.1.6MDOT on behalf of SHA intends to award this Task Order to one (1) Master Contractor thatproposes a team of resources and a Staffing Plan that can best satisfy the Task Orderrequirements.2.1.7Master Contractors are advised that, should a solicitation or other competitive award be initiatedas a result of activity or recommendations arising from this Task Order, the Offeror awarded thisTask Order may not be eligible to compete if such activity constitutes assisting in the drafting ofspecifications, requirement, or design thereof.2.1.8A Task Order award does not assure a TO Contractor that it will receive all State business underthe Task Order.TORFP for Maryland Department of Transportation State Highway AdministrationPage 2 of 111

Project Management ResourcesSolicitation #: J02B06000552.2CATS TORFPBackground and PurposeA. The State Highway Administration (SHA) is responsible for all interstates, U.S. andMaryland numbered routes excluding those in Baltimore City, and toll facility-maintainedhighways. The State system includes approximately 6,000 centerline miles (16,064 lanemiles) of highways and 2,400 bridges connecting all regions of the state.B.Office of Information Technology (OIT) supports all offices within MDOT and SHA.Projects can involve a variety of areas including transportation planning & engineering,construction management, asset management, finance, geographical information systems,real estate, human resources, minority affairs, and public relations. Projects can includedevelopment or deployment of new systems as well as enhancements or upgrades to existingsystems.C.OIT projects vary significantly in size, complexity, and technology. One recent quick-hitproject involved 25% of a project manager and 40% of a developer over a six-month periodto add seven new features to an existing SalesForce application.D. One example of a typical large-scale project started in September 2017 and is expected tofinish at the end of December 2019. The project involves collecting data from an externalsource (external to MDOT), improving internally developed data analysis applications,implementing business intelligence tools, and our geographic information system. Inaddition to the project manager, the team includes a business analyst, multiple developers, adatabase administrator, subject matter experts, as well as a testing specialist and technicalwriter when needed.E.2.2.1The project manager develops and maintains documents such as the project charter,requirements document, risk register, issue log, monthly status reports, as well as meetingagendas & minutes. The project manager coordinates and facilitates all requirements andtesting sessions, stakeholder meetings, external partner meetings, technical meetings andtraining for team members and business users. Both Agile and Waterfall methodologieshave been used as the project had multiple phases. The initial phases required researchingand communicating with various States around the country to document industry bestpractices. Additional phases included working with external partners for the collection ofdata and the procurement of new business intelligence tools and related hardware andsoftware. Throughout the life of the project, the project manager was directly responsiblefor meeting with MDOT executive teams to report on the health of the project whichincluded providing recommendations on various related subjects.State Staff and RolesA. MDOT Contract Management Office (CMO)CMO shall act as the Point of Contact (POC), liaison between the MDOT/Office ofTransportation Technology Services (OTTS) TO Manager and TO Contractor Manager in theevent of persistent contract personnel performance issues. The CMO is responsible

A. The State Highway Administration (SHA) is responsible for all interstates, U.S. and Maryland numbered routes excluding those in Baltimore City, and toll facility-maintained highways. The State system includes approximately 6,000 centerline miles (16,064 lane miles) of highways and 2,400 bridges connecting all regions of the state.

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