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InnovationAQF 9 (Masters level)Earning a Professional PracticeCredential: Candidate guideNovember 2017

IntroductionDeakin Professional Practice Credentials warrant that the skills andknowledge you have developed through learning, work and experiencehave been demonstrated in practice to the required level.Credentials recognise employability skills such as communicationand problem-solving, and technical expertise, such as riskmanagement and design thinking. Credentials are benchmarkedagainst recognised industry skill frameworks and the AustralianQualifications Framework (AQF).Credentials are not traditionally taught units, but rather anevidence-based assessment of applied skills and knowledge. Toachieve credentials, you need to submit a portfolio of evidence,with a reflective narrative and video testimony, to demonstrateskills and knowledge you’ve already gained through the workplace.All credentials bear the insignia of Deakin University, and arebased on evidence of achievement rather than participation.Our credential assessors have significant academic andindustry experience.Credentialling is different to other kinds of study you may havecompleted. It’s not about attending lectures or tutorials, orworking on group projects and taking in new information. Instead,it’s all about you creating a portfolio of evidence that reflects yourskills, experience and knowledge. The credentialling process isentirely online and your submission will be assessed as to whetherthe standard of achievement has met the required level.Earning a credential is a step-by-step process to identify anddocument your skills, experience and knowledge.Where to get helpCover image: Studio Firma/Stocksy UnitedAbove image: Created by Eric Bailey—freepik.com1DEAKIN UNIVERSITYContact ppc@deakin.edu.aufor all professional practicecredential enquiries and support.

Studio Firma/Stocksy UnitedChoose two tothree examplesfrom your workexperienceOverview of the credentialling processWrite your reflective testimonyThis is a summary of what you’ll need to do to earn a credential.Your reflective testimony brings together your examples andevidence documents into an overall narrative. The reflectivetestimony will show how your examples demonstrate the criteriaand level of the credential, and how the evidence documentssupport your examples.Think and reflectReflect on your professional experience and think about someof the examples from your work, e.g. projects or initiatives youcould use.Choose your examples and collect your evidenceConsider the examples from your work experience, e.g. a projector initiative that will demonstrate the criteria and dimensions ofautonomy, influence and complexity. We recommend you choosetwo to three examples. Examples can be used to demonstratemore than one of the credential criteria.Questions to ask when choosing your examples include: How do these examples show your capability? What was the context of the example? What did you set out to achieve? What was the outcome? Who were the stakeholders involved?Evidence is the collection of documents you must provide tosupport the examples you’ll narrate in your reflective testimony. Itis recommended that you select two to three pieces of evidenceper example and that you consider you evidence before writingyour reflective testimony. Examples of evidence for this credentialare listed on page 5.If you don’t have evidence for your chosen examples, considerwhere you may need to generate evidence to be ready for thecredentialling process.For credentials in a Deakin professional practice degree, yourexamples should be contextualised for the course of study.Submit your reflective testimony and evidenceYou’ll need to submit your reflective testimony and evidencedocuments. We recommend that before you submit you check allthe elements of your submission.When you submit your reflective testimony and evidencedocuments you’ll be required to declare that: your submission is true, and is your own work your contribution to any group work is not misrepresented your submission does not infringe copyright or confidentiality.Undertake your video testimonyOnce you have submitted your reflective testimony and evidencedocuments, your video testimony will be scheduled. For thevideo testimony you’ll need to answer a series of questionsexpanding on your skills and knowledge.The video testimony will be recorded and added to yoursubmission record for assessment.Assessment of your submissionOnce you’ve completed your video testimony, your entiresubmission will be assessed and you will be advised of theoutcome. You may be asked to provide supplementary evidenceduring this process.Unlike traditional learning assessments there is no grading scalefor credentials. The final outcome will be that your submission haseither satisfied or not satisfied the standard of achievement at therequired level.2

InnovationInnovation skills are essential for organisations to respond tofuture opportunities, embrace new uses of technologies andimprove industry methods.In an increasingly competitive market,innovation increases competitiveness,growth and sustainability. This isimportant in meeting changingcustomer needs through better systemsand processes.Innovation has long been recognisedas a source of business success. TheDepartment of Industry has foundthat businesses that regularly innovategenerate 4 million more in revenue thanfirms that do not innovate.Successful innovation is necessary forcontinuous improvement and should bean in-built part of every business strategy.It is vital to create more efficient workprocesses as well as to achieve higherproductivity and performance.3Innovation (AQF 9)At the Masters level of innovation you aredriving pro-active innovation practicesand thinking across the organisationand professional context. To enableinnovation within your organisation,you promote the systems and culture toenable adaptive mindsets. You activelywork across stakeholders for innovationprograms to optimise organisationaland client outcomes. Within your role,you foster the roll out of successfulinnovation projects and establish actionsfor your team to evaluate, captureand share successful outcomes. Youwill ensure momentum is maintainedthroughout innovation projects acrossyour team and stakeholders to achievestrategic outcomes.DEAKIN UNIVERSITYiStock.com/gorodenkoff

Demonstrate thecriteria and dimensionsYour credential submission must address allcriteria and all the dimensions of autonomy,influence and complexity.How you address the criteria will depend on the type of work you do. To be successful,your submission will need to clearly demonstrate how your examples and evidence align to thecriteria and dimensions.You must address all criteriaCriterion 1. You promote the systems and culture that enable innovation.Criterion 2. You work across the organisation and its stakeholders to drive innovation practices,thinking and activities to optimise outcomes.Criterion 3. You establish actions to evaluate, capture and share successful innovations andinnovations processes.Criterion 4. You foster the roll out of successful innovations across the organisation.DimensionsAlong with satisfying the criteria, your submission will need to demonstrate that you’re workingat the required level of autonomy, influence and complexity for the credential. Keep this in mindas you decide which examples and evidence documents you’ll include in your submission to showthat you’re operating at the required level.AutonomyYou work in a highly self-directed and autonomousmanner to drive innovation processes and projectswithin and beyond the organisation.InfluenceYou advance innovation practices acrossorganisational and professional contexts and makea significant contribution to the improvement ofstrategic outcomes.ComplexityYou use deep understanding and experience toadvance innovation thinking and practice, includingpotentially developing new approaches or modelswithin an organisation or profession.4

Choose your examplesand evidenceConsider and select two to three examplesfor your submission and provide two to threepieces of evidence for each example.Choose examples and evidence from your work experiencethat will demonstrate the criteria and dimensions of autonomy,influence and complexity. Examples and evidence can be used todemonstrate more than one of the criteria. policies and plans instituted to promote rapid response toopportunities for innovation driving a successful organisational-wide innovation initiative(e.g. sponsor, champions, chair committees)While your examples and evidence documents may span a numberof roles and initiatives, you must include evidence that reflectsyour current practice. culture audit and response relating to innovation behaviours orpractices in an organisation or workplace plan or report on entrepreneurial behaviours andcompetencies in an organisation or major project policy, procedures, guidelines or similar documentsdeveloped by you to stimulate and foster innovation within anorganisation, industry or field of professional endeavourFor credentials in a Deakin professional practice degree, yourexamples should be contextualised for the course of study. strategic judgement in selection of optimal solutions based onevidence/research into an innovation or a range of optionsThe types of evidence you could provide include: organisational innovation cultural audit or agility assessment contribution to organisational-wide innovation and idea creation a Business Benefit Analysis for a major innovation or ideaplans, project proposals or similar concerning significantinnovation or system-level improvements Strategic Change Implementation Plan for a major, complexinnovation and resulting change project developing a stakeholder analysis and a communicationstrategy to support the introduction of wide scale innovation Change Project Evaluation reviewing an innovation or resultingchange project oversight of systems-level or strategic innovation managementactivities within or beyond the organisation (e.g. productdevelopment, supply chain or value stream transformation).Your submission should include documents of substance thatevidence the criteria and dimensions. You may also includesupporting evidence that contributes to the narrative but whichwould not be sufficient on its own.The evidence you provide must be:ValidYour evidence focuses on the appropriate knowledge and skill specified.SufficientYou provide enough evidence to satisfy that you meet the criteria and dimensions.AuthenticYour evidence relates to your performance, and not that of another person oranother capability.CurrentYour evidence must show continuity of your expertise and capability at the requiredlevel. You can submit evidence from previous roles, but you must submit evidencefrom your current role to show that you are still practising at the required level.5DEAKIN UNIVERSITY

CC0 LicenseReflectivetestimonyYour reflective testimony brings together your examplesand evidence into an overall narrative that shows howyou satisfy all the criteria and all the dimensions.Your reflective testimony must be: written in the first personWhen referring to your examples and evidence in your reflectivetestimony you must outline: between 500 to 1000 words clear and succinctwhat was the role you were performing in each exampleand evidence written in a professional style, including the appropriatelevel of grammar and spelling. the context within which it was performed the date it was performed the relationship to the criterion.You must include a short introductory paragraph providingan overview of your current role and your relevantprofessional experience.You must refer to your evidence documents in the relevantsections of your reflective testimony.ReflectionPhilosopher, psychologist and educational reformer John Deweysaid ‘We do not learn from experience we learn fromreflecting on experience.’This reflection provides a lens through which to view yourprofessional capabilities. The process of evidencing yourprofessional practice is about engaging with purpose: as you stopand reflect on your practice, you are building your understandingof where you are as a professional and how you can continue tobuild on this to positively influence how you perform in your role.6

Referencingyour evidenceEvidence is the collection of documentsyou must provide to support theexamples in your reflective testimony.You are required to reference your evidence documents withinyour reflective testimony.The assessors will read the description when referring to yourevidence documents.For large files, you must refer to the specific parts (e.g. pagenumber, section, chapter) within your evidence document, or timestamp for video or audio file, that demonstrate and satisfy thecriteria and dimensions.Where documents are not all your own work, you must explainyour contribution to the document within your testimony.When uploading your evidence, you’re required to provide adescription for each evidence file you submit, including: evidence title date summary of evidence.7DEAKIN UNIVERSITYBoris Jovanovic/Stocksy UnitedPlease refer to page 5 for the types of evidence you could submitfor this credential.

Handling sensitiveinformationWhile you are required to submit evidence documents, they needto have confidential or sensitive information removed.If you need to remove confidential information, e.g. names andfigures, in order to submit your evidence you will need to stateclearly that information has been removed for the purpose ofconfidentiality.If significant and relevant information has been removed you’llneed to supply a third-party reference to verify this evidence. Thethird-party reference is a confirmation of the example or evidenceyou have provided in your submission.You may also supply a third-party reference in place of one pieceof evidence if the document is too confidential to be submitted.This must use the third-party reference process outlined below.Third-party referenceDocuments submittedmust not infringecopyright and mustnot be confidential.The person providing the third-party reference must be someonethat you currently work with, or have worked with in the past, andwho can confirm your example or evidence.While the third-party reference can’t be your only piece ofevidence, it can be used as a supplementary piece of evidence toconfirm the context of your role and the example. The third-partyreference will also need to be used to verify evidence if significantor relevant information has been removed from a document.The third-party reference must include: the relationship of the third-party to you and your example the details of the example or evidence clearly described a link to an online profile, e.g. LinkedIn and/or contact detailsas we may use these to verify the person’s identity andrelationship to you.The person providing the third-party reference must useand agree to the legal declaration provided for suchtestimony.The form is available to download.8gettyimages.com.au/Getty Images

Video testimonyOnce you have submitted your reflective testimony and evidence documents, you’ll berequired to complete your video testimony. The video testimony can be done at a timethat suits you, but this must be within two weeks of receiving the invitation.The video testimony will require you to answer a series ofquestions expanding on your skills and knowledge.Your video testimony is also an opportunity to elaborate on thedetails in your reflective testimony and evidence documents.As some of the video questions will require you to refer to yourexamples and evidence, you must have a copy of your submissionwith you. This must be done within a specific timeframe.The video testimony will be recorded and added to yoursubmission record for assessment. As your video testimony isrecorded, please be mindful of appropriate attire and location.Once you’ve completed your video testimony, your entiresubmission will be assessed and you’ll be advised of the outcome.You may be asked to provide supplementary evidence during theassessment process.Your entire submission will be stored as part of the audit record ofthe assessment process.gettyimages.com.au/Getty ImagesWhere to get helpContact ppc@deakin.edu.aufor all professional practicecredential enquiries and support.9DEAKIN UNIVERSITY

Image Source/stock.adobe.comYour rights andresponsibilitiesProfessional Practice Credentials are awarded by Deakin Universityand are governed by relevant policy and procedure (including theDeakin Micro-credentials policy and Deakin Professional PracticeCredentials procedure).When you engage in the credentialling process as a candidate oras a student of Deakin University you have rights and you alsohave responsibilities.Your rights include: to be treated with courtesy and respect throughout the process to have access to reasonable adjustments in applicablecircumstances to have access to a review of a decision should this be required.Your responsibilities include: to act with academic integrity to conduct yourself in a professional manner throughoutthe process.Academic integrityAcademic integrity is acting in accordance with the values ofhonesty, trust, fairness, respect and responsibility in academicsettings. Examples of behaving with academic integrity include: complying with instructions for assessment tasks submitting your own original work acknowledging all ideas, designs, words or works of others,including in group tasks providing accurate and truthful documentation.Plagiarism is the use of other people’s words, ideas, researchfindings or information without acknowledgement, that is, withoutindicating the source. In the credentialling process this alsoincludes misrepresenting your prior experience and your role inany examples or evidence provided.Plagiarism is a very serious breach of academic integrity andthere are procedures and penalties for dealing with instancesof plagiarism and collusion (acting with another person with theintention to deceive) by credential candidates or students.Reasonable adjustmentsAlternative assessment arrangements may be made for candidateswith a disability or health condition to ensure that all candidateshave a consistent and fair opportunity to demonstrate theirknowledge and/or capabilities.Where a candidate is concurrently enrolled in a Deakinprofessional practice course, alternative arrangements will bemade according to the process set out in the Assessment (HigherEducation Courses) procedure.Candidates who are prevented from completing an assessmentrequirement at the scheduled time because of circumstancesoutside their control may apply for an extension.Where the candidate is concurrently enrolled in a Deakinprofessional practice course, the requirements for reschedulingassessment tasks specified in the Assessment (Higher EducationCourses) procedure will apply.Breaches of responsibilitiesWhere a candidate is concurrently enrolled in a Deakinprofessional practice course, allegations of breaches ofresponsibilities will be managed in accordance with relevantstudent academic integrity or general misconduct policies.Where a candidate is not enrolled in a Deakin professionalpractice course, allegations of breaches of responsibilities willbe investigated by the University and a decision made aboutwhether the allegation is supported and what action should betaken. This may include education about acceptable practice,a formal warning, exclusion from the credentialling process orrevocation of the credential, depending on the severity of thebreach. The candidate will be notified in writing of the outcomeand review process.ComplaintsFor all enquiries, requests and feedback related to DeakinProfessional Practice Credentials, or to make a confidentialcomplaint, please contact ppc@deakin.edu.au10

Contact usFor further information,please visit the Deakin website atdeakin.edu.auDeakin UniversityLocked Bag

Innovation (AQF 9) At the Masters level of innovation you are driving pro-active innovation practices and thinking across the organisation and professional context. To enable innovation within your organisation, you promote the systems and culture to enable adaptive mindsets. You actively work across stakeholders for innovation

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