Understanding The Process For SNAP, TANF, And Health

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Understanding theprocess for SNAP, TANF,and Health coverageSession 3 in Indiana Library Federation’s Helping Hoosiers training seriesIndiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.

OUR HELPING HOOSIERS TRAINING SERIESwww.ilfonline.org/page/hhA training series intended to helpstaff in libraries and local units ofgovernment help people affectedby job loss and family changesdue to COVID-19.Indiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.2

HOW LIBRARIES, TOWNSHIP TRUSTEES,AND OTHER UNITS OF GOVERNMENT HELP Provide information about FSSA programs Provide access to computers and internet Provide application assistance, but the APPLICANT MUST SUBMIT THEAPPLICATION (Only Authorized Representatives or Licensed HealthcareNavigators may complete and submit applications on behalf of clients.) Provide assistance in photocopying and faxing verification documents to the FSSADocument Center, 1-800-403-0864 Refer to the toll-free FSSA number for questions or to a Healthcare Navigator forhealth coverage application assistance Refer to 2-1-1 or 1-866-211-9966 or www.in211.orgIndiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.

Test your knowledge of termsSNAP Health coverage for low-income children and pregnantwomenMedicare Able-bodied Adult Without DependentsTANF Cash and supportive services for very or no incomefamiliesHIP Health coverage for low income adults 19-64Hoosier Healthwise Program that allows the participant to purchase foodABAWD Health coverage for seniors and people with disabilitiesMedicaid Health coverage for low-income people (many types)Indiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.

How did you do? Hoosier Healthwise - Health coverage for low-income children and pregnant women TANF - Cash and supportive services for very or no income families with minor children HIP, Healthy Indiana Plan - Health coverage for low income adults 19-64 SNAP, Supplemental Nutrition Assistance Program - Program that allows the participant topurchase food ABAWD - Able-bodied Adult Without Dependents (eligibility category in SNAP) Medicare - Health coverage for seniors and people with disabilities Medicaid – Health coverage for low-income (HIP, Hoosier Healthwise, Medicaid for Aged, Blindand DisabledIndiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.

SUPPORTS FROM LIBRARIES Public Library Wi-Fi in Parking Lots – www.ilfonline.org/page/Wi-Fi-map Area for using computer/internet, with option for one-on-one assistance(Zoom, telephone) Development of postcard or handout with key info FSSA programs https://fssabenefits.in.gov/bp/#/ and 1-800-403-0864 Login and passwords, especially if new email was created Date of application What to expect next Community Resource Page (on web and handout) What else?Indiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.6

WELCOME THE FSSA/DFR STAFF TEAM Monique Prezzy CJ Schroeder Nikita Bedgood Jessica MurdockIndiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.7

FSSA BENEFITS PORTALhttps://fssabenefits.in.gov/bp/#/Indiana Library Federation leads, educates, and advocates for the advancement of library services for the benefit of Indiana residents.8

ApplyingFor Benefits

TIPS FOR SUBMITTING AN ELIGIBILITY APPLICATIONUse the pre-screening tools to get an idea of which benefits you may be eligible to receiveUse legal namesComplete application questions as thoroughly as possibleInclude all household members of the residence on the application and answer all questionsregarding those individuals, regardless if they are applying for assistance Provide the following documents: Verification of Citizenship (Birth Certificate) for new Health Coverage or Cash applicants) Identification verification for all new applicants(State issued ID) Income verifications (last 30 days of income if still working, possibly 3 months prior ifapplying for health coverage) Verification of resources and expenses (checking/savings accounts, rent/mortgage, utilities USCIS immigrant status verification for immigrant applicants

TIPS FOR SUBMITTING AN ELIGIBILITY APPLICATION Submit documents all with the application and include the name, SSN, and application numberat the top of the verification document Notify client of FSSA phone number 1-800-403-0864, outbound calls come from this number, andincoming calls are routed through this number Be aware that SNAP, TANF (CASH), and some types of Health Coverage will require an interviewbe completed before benefits can be approved Open all mail received from DFR - 70% of SNAP application denials are for failure to providerequested information

Reporting InformationStatewide DFR Telephone/FAX:1-800-403-0864FSSA Document CenterP.O. Box 1630Marion, IN 46952

Provide assistance in photocopying and faxing verification documents to the FSSA Document Center, 1-800-403-0864 Refer to the toll-free FSSA number for questions or to a Healthcare Navigator for health coverage application assis

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