Cisco Smart Business Communications System Feature .

2y ago
29 Views
2 Downloads
1.42 MB
30 Pages
Last View : 1m ago
Last Download : 2m ago
Upload by : Elisha Lemon
Transcription

Feature Reference GuideCisco Smart BusinessCommunications SystemFeature Reference GuideJune 2012 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Page 1 of 30

ContentsIntroduction . 3Section One: Feature Comparisons by Release . 4Cisco Configuration Assistant Network and Voice Feature Support . 4Cisco Configuration Assistant Switching Feature Support . 12Cisco Configuration Assistant Wireless Feature Support . 14Cisco Configuration Assistant Security Feature Support . 15Section Two: SBCS Feature Descriptions . 17 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Page 2 of 30

Introduction Cisco Configuration Assistant simplifies the task of configuring, deploying, and administering the Cisco SmartBusiness Communications System (SBCS) – a complete system of advanced voice, data, security, and wirelessnetworking products designed specifically for small and medium-sized businesses. Cisco Configuration Assistantimproves network security and performance and substantially reduces deployment and configuration time. ThisPC-based application features a simple graphical user interface (GUI) and provides everything required to quicklyset up a small office network.Cisco Configuration Assistant provides: Configuration, deployment, and ongoing network management support for the Cisco Smart BusinessCommunications System Multiple network views Simplified network reporting Drag-and-drop software updates TroubleshootingThis document lists Cisco SBCS system features that can be configured using Cisco Configuration Assistantversions 3.1 and 3.2. Feature configuration information is categorized by network and voice, switching, wireless,and security. A comprehensive, A-to-Z guide to SBCS system features is also included. For device- and platformspecific features, see the data sheets and platform reference guides available on Cisco.com(www.cisco.com/go/sbcs)Download Cisco Configuration Assistant at no charge at www.cisco.com/go/configassist by selecting the“Download Software” link. 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Page 3 of 30

Section One: Feature Comparisons by ReleaseCisco Configuration Assistant Network and Voice Feature SupportTable 1 lists network and voice features that are supported by Cisco Configuration Assistant versions 3.1 and 3.2.Table 1.Cisco Configuration Assistant Network and Voice Feature SupportCisco Configuration Assistant Network and Voice Feature SupportCategoryFeatureV3.1v3.2.1DescriptionWAN IP addressXXDynamic HostConfiguration Protocol(DHCP)XXDisable DHCP server onUC500XXTime zoneXXData and voice VLANsXXRoutingXXOnly static routing supportedKey System modeXXSupported for Foreign Exchange Office (FXO) and T1/E1 channelassociated signaling (CAS)Private Branch Exchange(PBX) modeXXSupport for direct inward dialing (DID) and direct outward dialing(DOD)Remote teleworkerBasic Network ConfigurationCisco Configuration Assistant 3.1 allows users to disable the DHCPserver on UC500 series routers.Voice Deployment ScenariosXXMultisite SBCS deployment XXPhone VPN clientXXVideo streaming to IPphoneXXUp to 5-site multisite deploymentCisco Unified Communications (UC) 500 Series Platforms SupportedUC520XXUC540XXUC560XXSystem timeXXUsers and passwordsXXIP addressXXDevice accessXXAccess deviceconfiguration utility fromCisco ConfigurationAssistant Topology ViewXXSimple NetworkManagement Protocol(SNMP)XXSave configurationXXBackup and restoreconfigurationXXFirmware upgradeXXInventoryXXBasic Managed Device Support 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Varies by devicePage 4 of 30

Cisco Configuration Assistant Network and Voice Feature SupportCategoryFeatureV3.1v3.2.1System messages(logging)XXDescriptionHostnameXXReset to factory defaultsXXInbound call handlingXXCall handling for FXO, Basic Rate Interface (BRI)/T1/E1 incomingcall handling mechanismOutbound call handlingXXAbility to specify multiple emergency numbers, customized callblocking capabilityPublic Switched TelephoneNetwork (PSTN) numbermapping (DID)XXAbility to perform 1-to-1 and 1-to-many DID to internal extensionmapping.Call forward busyXXCall forward no answerXXInbound caller ID supportXXSupported on FXO, BRI, Primary Rate Interface (PRI), SessionInitiation Protocol (SIP)Outbound caller ID supportXXSupported on BRI, PRI, and SIP. If DID range is noncontiguous,outbound caller ID is the auto attendant (AA) number.Dial PlanSupported for configuring caller ID per PSTN trunk and overridingtrunk-level caller ID for individual extensions.Caller ID blockingXXCall blockingXXCustomizable dialplanXXTrunk failoverXXSupport for SIP trunk to PSTN or PSTN to SIP trunk failoverMultiple access codesXXSupport for multiple access codes for any string of digits in the dialplanDigit collection timeoutXXDial plan test diagnosticXXCentral office (CO) trunk(FXO)XXCall handling per FXO port can be customized to redirect toAA/operator/hunt group/shared line; Cisco Configuration Assistant2.2(5) adds support for overlay on CO trunk line. Cisco ConfigurationAssistant 3.0 adds support for detailed FXO trunk settings.Analog DIDXXSupported only on the expansion voice interface card (VIC) slotBRIXXT1 (PRI) including fractionalXXE1 (PRI) including fractionalXXT1 (CAS) includingfractionalXXEar and mouth (E&M) (Wink Start and Immediate Start signalingtypes supported). For Foreign Exchange Station (FXS)/FXO, loopstart and ground start signaling types supported.E1 (CAS) includingfractionalXXE&M (Wink Start and Immediate Start signaling types supported).For FXS/FXO, loop start and ground start signaling types supported.Analog station ports(integrated FXS)XXISDN BRI/PRI parametercustomizationXXConfigurable bearer-cap and static TEI settingsInternational call progresstonesXXConfigurable call progress tone for international localesAdded ability to customize up to 5 call block numbers or rangesPSTN Trunks 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Page 5 of 30

Cisco Configuration Assistant Network and Voice Feature rt for AT&T, Cbeyond, Nuvox, Paetec, XO, Broadview andBritish Telecom, FiberNet, and generic SIP provider. CiscoConfiguration Assistant 3.0 added support for CableVision, Qwest,and Portugal Telecom. Cisco Configuration Assistant 3.1 addssupport for CableVision and Megapath. Cisco ConfigurationAssistant 3.2 adds support for Integra, Keyyo, and OpenIP.Generic SIP trunk templateXCisco Configuration Assistant 3.2 adds support for generic SIP trunktemplate including timer and retry management and toll fraudprotection for SIP TrunksUnknown plan type forInternational calls for ISDNcarrierXSIP trunksVoice System FeaturesCall pickupXXCall parkXXCisco Configuration Assistant 3.0 adds support for call parkextension timeout and recall settings.Call holdXXCisco Configuration Assistant 3.0 adds support for call hold audiblealert settings.Automatic redialXXCisco Configuration Assistant 3.1 allows the user to automaticallyredial with the outgoing prefix.Hunt groupsXXIncludes sequential, peer, simultaneous (call blast), and longest idlehunt group typesPaging groupsXXCisco Configuration Assistant 2.2(5) adds support for combinedpaging groups with one level of nestingIntercom (with or withoutmute)XXIncluding multiple intercom support and ability to configure intercomon nonprimary buttonsDialable intercom (with orwithout mute, overlayoption)XXDialable intercom on primary button is not supported.Whisper intercomXXCisco Configuration Assistant 2.2(5) adds whisper intercom supporton all buttons except the primary button.Single Number Reach(SNR)XXCisco Configuration Assistant 3.0 adds support for SNR timeoutsettings.ConferencingXXCisco Configuration Assistant 3.0 adds support for enabling anddisabling conference join and leave tonesAd hoc conferencingXXFor UC540 system, max number of conferences is 24 (up to 8concurrent users per conference). For UC560 system, this limit is 56(up to 8 concurrent users per conference)Meet-me conferencingXXFor UC540 system, max number of conferences is 6 (up to 32concurrent users per conference). For UC560 system, this limit is 12(up to 32 concurrent users per conference). Cisco ConfigurationAssistant 3.1 allows external callers to initiate a meet-meconference.cBarge and privacyXXCisco Configuration Assistant 2.2(5) adds support for configuringcBarge with or without Privacy button (requires shared octo-lineextensions on phones)Basic automatic calldistributionXXNight serviceXXPhone services URLprovisioningXXFax supportXXT.37 fax to emailXX 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Support for night service schedule, night service bell, night servicecall forward, and night service toggle codeSupport for enabling voice mailboxes to receive incoming faxes,voice and fax detection, fax printing, and integration with voicemailnotifications or IMAP to allow users to receiving email notificationswith faxes attached in TIFF format. Administrators can use thedefault system prompts for voice and fax detection or record acustom prompt.Page 6 of 30

Cisco Configuration Assistant Network and Voice Feature SupportCategoryV3.1v3.2.1DescriptionT.38 fax relayFeatureXXSupported for Cisco Certified SIP trunk providers. Generic SIP trunkproviders supported in Cisco Configuration Assistant 2.4.Arc Express 2.1compatibilityXXArc Express client must be configured separately.FXO hook flashXXAdvanced FXO portsettingsXXBusy lamp field (BLF)XXLine monitoringXXTrunk monitorsXXMultiple extensions perphoneXXFloating/phantomextensionsXXCreate extensions that are not associated with any phone. WithinCisco Configuration Assistant, these are called floating extensions.Cisco Configuration Assistant 3.1 adds support for mapping a singledigit to a floating extension.Extension mobilityXXSupport normal and shared line only.Email and voicemailnotificationsXXShared lineXX2 calls per lineXXPhone display headerXXSupports editing the description displayed in the phone headerOverlay DNXXSupports configuring an overlay on the CO Line button. CiscoConfiguration Assistant 3.0 added support for configuring overlaywith intercom.Octo-linesXXSupports octo-lines on shared extensions.Busy line monitoringXXCustom button labelXXPSTN line appearanceXXPersonal speed dialsXXSystem speed dialsXXSoft key templatesXXSoft key customizationXXPhone backgroundcustomizationXXPhone ringtonecustomizationXXConfigure advanced FXO port settings, including supervisorydisconnect, audio, and timer settings.Users/Phones/ExtensionsCall Ring FeaturesXEditable IP phone URLsXCisco SPA300 SeriesphonesXXCisco SPA500 SeriesphonesXX 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Cisco Configuration Assistant 3.1 allows custom URL and softkeydefinition per template, where a template can be applied to any IPphone on the UC500, on a per-phone basis.Cisco Configuration Assistant 3.2 adds support for No call-waitingbeep, Call-waiting ring, Distinctive Ring, Missed calls, HuntStopChannel, Silent Ring, Feature Ring, Beep with no ringPage 7 of 30

Cisco Configuration Assistant Network and Voice Feature SupportCategoryV3.1v3.2.1Cisco SPA525G/G2wireless IP phoneFeatureXXCisco 7900 phonesXXDescriptionSupports Cisco 7902, 05, 06, 10, 11, 12 and 31Cisco 7920, 21, 25 Wireless phonesCisco 7940,41,41G-GE,42,45Cisco 7960,61, 61GE, 62,65Cisoc 7970,71,71GE,75, 85 models onlyCisco SPA 500s, Cisco7915 and 7916 sidecarXXCisco 7935, 7936, 7937conference stationXXCisco Unified IP phones6900 SeriesXXCisco IP CommunicatorXXSupports Cisco Unified IP Phone 6901, 6911, 6921, 6941, and 6961models onlyLimited support for Cisco8961, 9951, and 9971XLimited feature support is available for Cisco Unified IP Phone 8961,9951, and 9971FXS support with SPA8800and SPA8000XSupport for additional FXS ports for analog phones using CiscoSPA8800 (no FXO) and SPA8000 gatewaysLimited support for CiscoJabber for iPhoneXLimited feature support is available for Cisco Jabber for iPhone.VoicemailPersonal mailboxXXGeneral delivery mailboxXXFloating/phantom mailboxXXAssign a voice mailbox to an extension that is not associated with aphysical phone (floating extension).Bilingual voice messagingXXCisco Configuration Assistant 3.1 allows the caller to the mailbox tohear voicemail greetings in one of two languages installed on theCisco Unity Express.Unified messaging (InternetMessage Access Protocol[IMAP])XXAutomatically configured by Cisco Configuration Assistant. IMAPclient must be configured separately.VoiceView ExpressXXVoicemail notificationXXGreetingXXCall recordingXXSupport for Live Record softkey. Cisco Configuration Assistant 3.0adds support for Live Record beep tone settings.Voice messaging zero-outoptionsXXCisco Configuration Assistant 3.1 allows customization of how thecall flow should proceed in response to keys pressed at the mailboxgreeting for leaving a voicemail.Direct transfer to voicemailXXPlay caller IDXXMultiple AAsXXPrior releases of Cisco Configuration Assistant allow configuration ofup three AAs on a single Cisco Unified Communications 500 Series.Cisco Configuration Assistant 3.1 allows configuration of up five AAson a single Cisco Unified Communications 500 Series.Multilevel AAXXCisco Configuration Assistant allows configuration of up to threelevels of AA menus.Cisco Configuration Assistant 3.0 added support for voicemailnotifications sent to phone or email. Voicemail notifications can beused in conjunction with T.37 fax-to-mail to enable users to receiveincoming faxes as attachments.Auto Attendant (AA) 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Page 8 of 30

Cisco Configuration Assistant Network and Voice Feature SupportCategoryFeatureV3.1Bilingual AAv3.2.1DescriptionXCisco Configuration Assistant 3.1 allows for configuration of thelanguage attribute of each AA so that the AA will play the standardgreetings and associated prompts in the selected language.In prior releases, the AA SBCS v03 AA script becomes the defaultAA script, which supports configuration of an optional drop-throughnumber. In Cisco Configuration Assistant 3.1, the AA SBCS v04 AAscript allows the user to specify a Maximum Menu Prompt Attemptssetting. This parameter dictates the number of times the AA replaysits greeting before terminating, or transferring an idling call (a callwithout any key input) to a no-option-transfer-to number.No-option transferXXSeparate prompts andactions for open/closedhoursXXDial by first nameXXIn Cisco Configuration Assistant 3.1, the AA SBCS v04 AA scriptsupports a variation of the dial-by-name feature that allows the callerto enter the first name before the last name.Alternate greetingXXIn Cisco Configuration Assistant 3.1, the AA SBCS v04 AA scriptallows the user to designate the newly recorded prompt as thealternate greeting.Custom script managementXXCustom scripts can be uploaded. For custom scripts, only the AAextension and PSTN main number can be configured using CiscoConfiguration Assistant.Prompt managementXXAA prompt management allows assignment of prompt recording andmanagement privileges to users and configuration of promptmanagement extension.Bilingual promptmanagementXXCisco Configuration Assistant 3.1 allows the user to configure thelanguage attribute of each AA so that the AA will play the standardgreetings and associated prompts in the selected language.Holiday/business hoursXXConfigure up to 4 separate business schedules; up to 26 holidays.Night service scheduleXXAA closed hour prompts and actions are presented during nightservice hours.Cisco Configuration Assistant can back up and restore both CiscoUnified Communications 500 Series configuration and user data,such as voicemails and passwords.Cisco Unified Communications 500 Series AdministrationBackup/restore ofconfiguration/dataXXReset to factory defaultXXDisk cleanupXXCisco IOS SoftwareupgradeXXDrag and drop or through the Cisco Unified Communications 500Series software pack upgrade.Cisco UnifiedCommunications ManagerExpress/Cisco UnityExpress localizationXXCisco Unified Communications 500 Series locale packs andlanguage files posted on free software download page.Phone load managementX Administrators can switch between active and alternate phonelanguages and voicemail languages.XPhone loads should be in the phone load folder in CiscoConfiguration Assistant.Drag-and-drop upgrades are supported for Cisco SPA 500 Seriesand SPA 300 Series IP Phones.Flash file managementXXMusic on hold (MOH)XXCisco Unity ExpressupgradeXXSupported through Cisco Unified Communications 500 Seriessoftware pack upgrade.Cisco UnifiedXCommunications 500 Serieslicense upgradeXStarting with Cisco Configuration Assistant 3.1, UC540 and UC560platforms will come equipped with 24 user licenses, and the scale ofthe UC560 platform will increase to a maximum number of 138phones.Cisco Configuration Assistant 3.0 added support for uploading anddownloading files to the Cisco Unified Communications 500 Seriesflash from the File Management window.Cisco UC540 and UC560 license upgrade through a productauthorization key (PAK). 2010–2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.Page 9 of 30

Cisco Configuration Assistant Network and Voice Feature SupportCategoryV3.1v3.2.1Reboot phone fromtopology viewFeatureXXDescriptionDisplay phone detailedstatus GUI from topologyviewXXTelephony setup wizardXXRequires factory default Cisco Unified Communications 500 SeriesVPN phone setup wizardXXStep-by-step wizard for enabling and configuring SSL VPN clientsettings for Cisco SPA525G and SPA525G2 phones (day 0 and day 2).Cisco WebEx PhoneConnectXXTimecard ViewXXSystem DashboardXXNetwork Topology ViewXXNetwork diagnosticsXXPing, trace, DHCP bindings, and system status.Voice diagnostics anddebuggingXXCollect per phone debugs for SIP, H.323, and Skinny Client ControlProtocol (SCCP) troubleshooting, perform T1/E1 loopback circuitdiagnostics.Supports PCM capture, SIP trunk registration diagnostics, and CiscoUnity Express connectivity diagnostics.Security diagnosticsXXCollect VPN and firewall/NAT debug logs.Expert mode telephonymonitoring and reportingXXView detailed reports for phones and extensions, hunt groups, callblast groups, TFTP server files, dial peers, translation profiles, SIPtrunk status, phone templates, voicemail status, DSP status, andsoftware pack status.Expert mode monitoringand troubleshootingXXEnter Cisco IOS Software and Cisco Unity Express exec modecommands and view output.View show command output for selected Cisco IOS Software andCisco Unity Express commands.CLI postviewXXEnable display of Cisco IOS Software commands sent to CiscoUnified Communications 500 Series when telephony configurationis applied.Online HelpXXSoft phone (Cisco IPCommunicator)XXCisco 871W IntegratedServices RouterXXEzVPN client on 871W, EzVPN server on Cisco UnifiedCommunications 500 SeriesCisco SR500 Series SecureRoutersXXEzVPN client on 871W, EzVPN server on Cisco UnifiedCommunications 500 SeriesCodec configurationXXFirewall/NAT Traversal(MTP)XXTrans

Cisco Configuration Assistant Network and Voice Feature Support Category Feature V3.1 v3.2.1 Description Basic Network Configuration WAN IP address X X Dynamic Host Configuration Protocol (DHCP) X X Disable DHCP server on UC500 X X Cisco Configuration Assistant 3.1 allows users to disable the DHCP server on UC500 series routers.

Related Documents:

Cisco ASA 5505 Cisco ASA 5505SP Cisco ASA 5510 Cisco ASA 5510SP Cisco ASA 5520 Cisco ASA 5520 VPN Cisco ASA 5540 Cisco ASA 5540 VPN Premium Cisco ASA 5540 VPN Cisco ASA 5550 Cisco ASA 5580-20 Cisco ASA 5580-40 Cisco ASA 5585-X Cisco ASA w/ AIP-SSM Cisco ASA w/ CSC-SSM Cisco C7600 Ser

Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unified Computing System (Cisco UCS), Cisco UCS B-Series Blade Servers, Cisco UCS C-Series Rack Servers, Cisco UCS S-Series Storage Servers, Cisco UCS Manager, Cisco UCS

Supported Devices - Cisco SiSi NetFlow supported Cisco devices Cisco Catalyst 3560 Cisco 800 Cisco 7200 Cisco Catalyst 3750 Cisco 1800 Cisco 7600 Cisco Catalyst 4500 Cisco 1900 Cisco 12000 Cisco Catalyst 6500 Cisco 2800 Cisco ASR se

Cisco Nexus 1000V Cisco Nexus 1010 Cisco Nexus 4000 Cisco MDS 9100 Series Cisco Nexus 5000 Cisco Nexus 2000 Cisco Nexus 6000 Cisco MDS 9250i Multiservice Switch Cisco MDS 9700 Series Cisco Nexus 7000/7700 Cisco Nexus 3500 and 3000 CISCO NX-OS: From Hypervisor to Core CISCO DCNM: Single

Cisco Nexus 7706 Cisco ASR1001 . Cisco ISR 4431 Cisco Firepower 1010 Cisco Firepower 1140 Cisco Firepower 2110 Cisco Firepower 2130 Cisco FMC 1600 Cisco MDS 91485 Cisco Catalyst 3750X Cisco Catalyst 3850 Cisco Catalyst 4507 Cisco 5500 Wireless Controllers Cisco Aironet Access Points .

Sep 11, 2017 · Note: Refer to the Getting Started with Cisco Commerce User Guide for detailed information on how to use common utilities for a record in Cisco Commerce. See Cisco Commerce Estimates and Configurations User Guide for more information.File Size: 664KBPage Count: 5Explore furtherSolved: Cisco Serial Number Lookups - Cisco Communitycommunity.cisco.comHow to view and/or update your CCO profilewww.cisco.comSolved: How do I associate a contract to my Cisco.com .community.cisco.comHow do I find my Cisco Contract Number? - Ciscowww.cisco.comPower calculator tool - Cisco Communitycommunity.cisco.comRecommended to you b

Apr 05, 2017 · Cisco 4G LTE and Cisco 4G LTE-Advanced Network Interface Module Installation Guide Table 1 Cisco 4G LTE NIM and Cisco 4G LTE-Advanced NIM SKUs Cisco 4G LTE NIM and Cisco 4G LTE-Advanced NIM SKUs Description Mode Operating Region Band NIM-4G-LTE-LA Cisco 4G LTE NIM module (LTE 2.5) for LATAM/APAC carriers. This SKU is File Size: 2MBPage Count: 18Explore furtherCisco 4G LTE Software Configuration Guide - GfK Etilizecontent.etilize.comSolved: 4G LTE Configuration - Cisco Communitycommunity.cisco.comCisco 4G LTE Software Configuration Guide - Ciscowww.cisco.comCisco 4G LTE-Advanced Configurationwww.cisco.com4G LTE Configuration - Cisco Communitycommunity.cisco.comRecommended to you b

Cisco 2951 2 2 Cisco 3925 4 4 Cisco 3945 4 4 Cisco 3925E 3 3 Cisco 3945E 3 3 Cisco 1841 1 1 Cisco 2801 2 1 Cisco 2811 2 1 Cisco 2821 2 1 Cisco 2851 2 1 Cisco 3825 4 2 Cisco 3845 4 4 Table 1A provides relevant software information Router Chassis Software Release Minimum Software Package Cisco 1921 15.0(1)M2 IP Base