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PublicAdministrationFOCUSNews from the New School of Public Administration at the University of Central Florida2011–2012, Volume 7We’re Reaching New Heights!Featuring News from theCENTER FOR PUBLIC ANDNONPROFIT MANAGEMENT

PUBLIC ADMINISTRATION FOCUS 2011–12Message from the DirectorMessage from the Director.2Programmatic News.3CPNM Annual Report. 13Faculty and Staff. 17Publications. 18Students. 19Alumni.21Report of Gifts.23During the past year, PublicAdministration has been reaching fornew heights based on three goals weestablished in our strategic plan to beachieved by 2012:New National RankingsU.S. News & World Report rankings for2012 reveal that graduate programs inthe School of Public Administration aregrowing in national reputation: Master of Nonprofit Managment –25th in the nation Master of Public Administration –59th in the nationNumber of PublicationsGrowth in Peer-Reviewed Publications**January 2011 – May 2012On the CoverMaster of Public Administrationstudents share in the excitment of theDepartment of Public Administration’stransition last fall into a School ofPublic Administration: (left to right)Marie Michel, Evelyn Hernandez,Juan Ortiz, Chelsea Anderson andJasmine Jones. (Photo: Abi Bell)2 To become a school To increase our research productivity To increase our national recognitionNew School of Public AdministrationFirst, in September 2011, the UCFBoard of Trustees approved thedesignation of “School” for our unitbased on our strong performanceand expanded offerings. Over thelast five years, our department hadadded nine new programs, expandingbeyond Public Administration toinclude: Nonprofit Management, Urbanand Regional Planning, EmergencyManagement, and ResearchAdministration. During that time wedoubled the number of students in ourprograms, going from 450 studentsin 2006 to more than 900 studentsin 2011. In addition, we increased ourresearch funding and our publicationnumbers, so that we compare veryfavorably with other Schools of PublicAdministration in Florida.Research ProductivityThe research productivity of facultymembers during the last six yearshas increased more than 100 percentwith faculty members securing morethan 4 million in grant funding andquadrupling the number of publicationsper year. From January 2011 to May2012, faculty members produced 83publications (includes those publishedand in press; for a complete list, seeour 2011–12 annual report at http://bit.ly/LwHxa6). They have been publishingin the top journals in their fields,such as the American Review ofPublic Administration, the Journal ofHomeland Security and EmergencyManagement, the Journal of NonprofitEducation and Leadership, PublicAdministration Review (PAR),Research Management Review andthe Urban Affairs Review. Facultymembers and students also made 101presentations at international, national,regional and local conferences. Thisresearch is utilized by faculty membersto enhance the quality of the coursestaught in all of our programs andimpact our region through servicelearning projects, such our workwith the Evans Community School.The Center for Public and NonprofitManagement (CPNM), located withinthe school, coordinates our researchefforts. Details regarding our researchproductivity may be found in the centerof this publication.National RecognitionOur school now has two graduateprograms ranked by U.S. News andWorld Report. The Master of PublicAdministration program moved to 59thin the country from a previous rankingof 90th. The Master of NonprofitManagement program was ranked forthe first time this year, and the programis 25th in the nation. This recognitionby our peers reflects the quality ofresearch and teaching demonstratedby our faculty members. In addition,Professor Kutosai (Tom) Liou becamethe National Council President forthe American Society for PublicAdministration (ASPA), which is ourpremier professional organization. Thisis a great honor for Professor Liou andfor the School of Public Administration.During his presidency, he will focuson increasing the ASPA affiliationswith public administrators in Asia andon community and governmentalsustainability, which is the theme forthis issue of the FOCUS.We continue to reach higher in ourteaching, research and service whileserving the Central Florida community.Please read about the work of ouralumni, our faculty members and ourstudents on the following pages.Abi BellCONTENTSMary Ann Feldheim, Ph.D.,Director and Associate Professor

Public AdministrationLocal County Managers Learned Their Trade at UCFBy Karen Guin, M.A.Brevard, Lake, Osceola and Seminolecounties in Central Florida have atleast two things in common: Theyborder Orange County, home to UCF,and UCF graduates manage them.Like most county managers, DarrenGray oversees his county’s budget,staff and day-to-day operations. Asmanager of Lake County, he is incharge of a 430-million-plus annualbudget and about 750 employees. Healso is responsible for the county’smany departments, including FireRescue, Health and Human Services,Building Services, and EconomicDevelopment and Tourism.When managing such diverseoperations, having “the right players onthe team” is critical, Gray said.“At UCF, I learned a lot about teamdynamics and how listening to otherpoints of view could broaden myknowledge and affect my decisionmaking,” shared Gray, who earnedbachelor and master’s degrees inpublic administration in the 1990s.Gray reports to his county’s Boardof Commissioners, composed of fiveelected officials. He is responsible forimplementing policies set by the board,and he serves as the board’s chiefadvisor.Brevard, Orange and Seminolecounties also employ this “councilmanager” structure, the most popularform of local government in the UnitedStates.Abi BellAll four county managers — HowardTipton in Brevard County, Darren Grayin Lake County, Don Fisher in OsceolaCounty and Jim Hartmann in SeminoleCounty — learned the fundamentalsof local government management asstudents in UCF’s public administrationprograms. Today, they are responsiblefor providing vital services to morethan 1.5 million people in the fourcounty area.(Left to right) Darren Gray, Howard Tipton, Jim Hartmann and Don FisherGray likes to remind people he gothis start in local government as astudent intern. Seminole County’s JimHartmann remembers starting thesame way.“A faculty member helped connect mewith an internship opportunity in theOrange County Office of Managementand Budget, which became thestarting point of my career,” Hartmannrecalled. “I then pursed an M.P.A. whileworking at the county.” He found thathis graduate studies helped him betterunderstand work-related problems andways to solve them in the real world.Hartmann went on to hold managerpositions in counties in South Carolina,Colorado and Virginia before returningto Central Florida in 2011. Over theyears, he learned that developingtrusting relationships is the key tosuccess and leadership.Osceola County Manager DonFisher made the same assertion:Professionalism is crucial in all aspectsof the job. As an example, he cited theneed to remain objective when workingwith the Board of Commissioners.“If an elected body votes differentlyfrom a staff recommendation, it’simportant not to take the decisionpersonally,” said Fisher. “Our job is toimplement policy, not create it. Settingaside your ego and conducting yourselfin a trustworthy, ethical and objectivemanner will lead to success when a bigissue comes your way.”Fisher clearly recalls learning the“importance of ethics” from InstructorMel Rogers and other lessons in publicadministration from professors andinstructors who are still on the faculty.(Continued on p. 4)33

PUBLIC ADMINISTRATION FOCUS 2011–12County Managers(Continued from p. 3)Sustainability: A School’s PerspectiveBy Brandi Blessett, Ph.D.“Maintaining high ethical standards” ison Howard Tipton’s list of strategies forsuccess as well. The Brevard Countymanager also includes “building strongteams, building constituencies ingood times, allowing for risk taking,setting clear expectations to driveperformance and holding inclusivediscussions with key stakeholders.”Currently, Tipton is applying thesestrategies to improve economicdevelopment on the Space Coastfollowing the end of the space shuttleprogram — one of many initiativesunder his watch.Hartmann said he returned to CentralFlorida, and specifically to SeminoleCounty, “for the quality of life.” Notsurprisingly, his top priorities includeprotecting and improving his county’slivability for future generations. “Howwe use our valuable resources will beat the root of most decisions,” he noted.“We must study things carefully andunderstand the potential consequencesof our actions or inactions.”Fisher’s hope and vision for bothOsceola County and the region are tohave the most vibrant economy andthe best quality of life of any placein the United States. “To make thishappen, as a region, we must choseto build meaningful relationshipsto address our issues in a unified,cooperative and fair approach,” heurged.Tipton also hopes that as a region “wewill always see beyond our politicalboundaries and look at what we can dotogether.” And he anticipates a futurein which Central Florida becomes aleader in the global economy.“With a great infrastructure of roads,rail, air, sea and space; a strongcorporate presence; strong educationalinstitutions; a talented workforce;growing culture and arts; andtremendous natural resources,” Tiptonsaid, “we are too well-positioned not tobe a significant player going forward.”4The School of Public Administrationand the Center for Public andNonprofit Management (CPNM)are actively involved in the CentralFlorida community and beyond. Ourresearch focus areas (collaborativegovernance, democracy andcitizen engagement, diversity andinclusiveness, and sustainability) haveenabled us to create, cultivate andmaintain meaningful relationships witha variety of constituents. We striveto become a model academic andresearch center that promotes positiveengagement with local government,nonprofit organizations, the privatesector and residents over the longterm. Our ability not only to initiate butto sustain these relationships speaksto our commitment to strengthencommunities and change lives. Thisobjective permeates our core dutiesof research, teaching and service toensure that as public servants we workto pursue fairness, equality and justicefor all citizens.Conducting investigations, producingscholarly publications and presentingat professional conferences representonly a small portion of how ourresearch as academics contributes tothe broader field of knowledge. TheCPNM has extended the utility of ourresearch from strictly academic topractical application in Orlando (photo)and communities in and aroundCentral Florida. Our research andanalysis have a tremendous impact oncommunities in the area, some whichis described in the CPNM annualreport.From a teaching perspective, westrive to educate students to becomecompetent public servants. Throughcourse readings, assignments andservice-learning opportunities,students are exposed to a varietyof topics and interact with diverseconstituents. As Florida embodies awide demographic of races, religionsand cultures (representing one ofAmerica’s largest melting pots), ithas become vitally important thatour students are exposed to and ourresearch reflects a changing andmultifaceted society. In this forum, ourstudents become embedded in thecommunity by working with local andregional government entities, nonprofitorganizations, private enterprises andcommunity residents. Collectively,these experiences are designed tomake them more aware of the wholeenvironment: governance structures,cross-sector relationships, stakeholderperspectives and policy outcomes.Providing students with the knowledgeand skills to understand diversity,promoting inclusiveness and positivelyengaging citizens through democraticprocesses are wonderful tools to train21st century administrators.While research, teaching and serviceare independent, each is also interconnected. Our visibility in the community is legitimized by our researchand sustained by the presence of ourstudents and alumni. Sustainability,for the school and the CPNM, refersto our continued presence in CentralFlorida and beyond to foster trust,build capacity and encourage broaderaction from our fellow partners andconstituents. We seek to be the changewe want to see in the world, andwe ask our professional colleagues,organizational partners and communityconstituents to engage collaborativelythrough open communication,innovative problem solving and acommitment to serve to ensuredemocratic outcomes for all citizens.

Program HighlightsLiou Serves as ASPA PresidentProfessor Kuotsai “Tom” Liou is thenew national president of the AmericanSociety of Public Administration(ASPA), and he is the first Chinese/Taiwanese-American to hold thisposition. During his presidency, Liouis focusing on increasing the ASPAaffiliations with public administratorsin Asia.In addition, Associate Professor RonnieKorosec, who is also an associatedean for the college, is serving asthe co-chair for the 74th Annual ASPAConference, which will be held nextyear in New Orleans.Research Conference Focuses onResiliency, SustainabilityDissertations – Doctoral Program in Public Affairs, Public Administration SpecializationNick Lebredo, “Organizational Strategies and Capacities for Local FinancialSustainability Practices” (Defended 2/22/12) Major professor: Naim KapucuMamoon Allaf, “Assessing the Impact of Economies of Scale and UncontrollableFactors on the Performance U.S. Cities” (Defended 3/6/12) Major professor: Larry MartinFatih Demiroz, “Cross-Sector and Inter-Organizational Collaborative Capacity inCommunity Disaster Resilience and Sustainability: Evidence from Central FloridaCounties” (Defended 3/27/12) Major Professor: Naim Kapucuorganization leader. During lunch,Ormond Beach City Manager JoyceShanahan discussed why localgovernment matters, the value publicservants bring to public service, howimportant it is to tell the public servicestory and how to combat negativeperceptions due to recent scandals ingovernment.The theme “Community Resiliencyand Sustainability: Current Trendsin Public Service” was incorporatedin each session at the school’s 6thAnnual Public Administration ResearchConference on March 30. Subjectsranged from economic developmentand environmental sustainabilityto emergency management andcollaborative governance.Assistant Professor Claire Knoxchaired the conference, and manypublic administration faculty members,including Chris Hawkins, NaimKapucu, Jo Ann Smith, Brandi Blessett,Vanessa Littleton, Qian Hu and RuiSun, presented their research. Publicaffairs doctoral students Fatih Demiroz,Rebecca Dodson, Matt Bagwell andMarie Pryor, and M.P.A. student EvelynHernandez, also presented.San Jose State University ProfessorFrances Edwards began by asking,“what is a community?” in her morningkeynote address. She answered froma variety of perspectives, including anurban planner, government official,local businessperson and nonprofitThe conference concluded with thePublic Administration Honor SocietyPi Alpha Alpha induction ceremony.Inductees were: Brandi Blessett, FredCoulter, April Fisher, Jasmine Jones,Marie Michel, Juan Ortiz, Jo Smith andNatasha Wedderburn.In 2011, Liou (standing) and other ASPA delegates traveled to Taiwan, where theymet with Taiwan President Ma Ying-jeou (seated, far right).Public Administration Advisory BoardTom Harmer, Board Chair, Senior VicePresident, Pizzuti Solutions, LLCThomas Holley, Assistant BoardChair, Attorney, Law Offices ofThomas B. Holley, Esq.Mike Abels, Instructor, School of PublicAdministration, UCFByron Brooks, Chief Administrative Officer,City of OrlandoChristopher Browder, Vice President andGeneral Counsel, Orlando UtilitiesCommissionThomas Bryer, Director, Center for Publicand Nonprofit Management, School ofPublic Administration, UCFBill Cowles, Supervisor of Elections,Orange CountyMarilyn Crotty, Director, Florida Institute ofGovernment, UCFJ. Michael Deal, Deputy Chief, AltamonteSprings Police Dept.Mary Ann Feldheim, Director, School ofPublic Administration, UCFLee Feldman, City Manager, FortLauderdaleJames Hartmann, Manager, SeminoleCountyEdward Johnson, Executive Director,Central Florida Regional TransportationAuthority (Lynx)Fred Kittinger, Associate Vice President forUniversity Relations and Director of Stateand Local Governmental Affairs, UCFWendell Lawther, Associate Professor,School of Public Administration, UCFPedro Leon, Business Manager,Economic Development, Daytona BeachInternational AirportRichard Levey, Vice President, Lake NonaProperty HoldingsShannon Lewis, Assistant City Manager,Port OrangeBarbara Lipscomb, Local governmentconsultantSally Sherman, Deputy CountyAdministrator, Flagler CountyManuel D. Soto, City Emergency Manager,OrlandoDean Stites, Manager of Orange CountyGrowth Management Dept., OrangeCountyTad Stone, Public Safety Director,Seminole CountyChristopher R. Testerman, Director ofGovernment Relations, Orange CountyHoward Tipton, County Manager,Brevard County35

PUBLIC ADMINISTRATION FOCUS 2011–12Nonprofit ManagementProgram HighlightsAcademic Programs in High DemandUCF’s nonprofit managementprograms have grown considerably inrecent years — and the proof is in thenumbers.Currently, 32 percent of students inthe School of Public Administration areenrolled in either the UndergraduateCertificate in Nonprofit Managementprogram or Minor in NonprofitManagement/National Certification(from the National LeadershipAlliance) program. The minor/nationalcertification program now has about160 students.At the graduate level, 49 percent of theschool’s students are enrolled in eitherthe Graduate Certificate in NonprofitManagement or Master in NonprofitManagement programs. The M.N.M.program now has about 150 students.“Students are seeing a value innonprofit education and the NonprofitLeadership Alliance,” said StephanieKrick, director of the UCF’s NationalLeadership Alliance program sinceAugust 2006.Nonprofit Lecture Series EngagesCommunity LeadershipOnce again, the School of PublicAdministration’s Nonprofit LectureSeries welcomed local nonprofitorganization leaders to the Orlandocampus to share their expertise withUCF students.This year, students benefited fromthe wisdom and experience of thefollowing invited speakers: DanaLoncar, marketing/political consultant;Carlee Thomas, UCF College ofMedicine; Hedy Bass, RSVP; PamLandwirth, Give Kids the World; TerryKnox, Boys Town; Autumn Ames, RedChair Project; Meredith Bekemeyer, AGift for Teaching; Andrea Hendry, Cityof Orlando; Shari Orr, Heart of FloridaUnited Way; Todd Ruopp, UnleashingPerformance; Margaret Linnane,Philanthropy Center at Rollins College;and Naomi Parks, Orlando Cares.6UCF President Recognized forCommitment to Nonprofit EducationUCF President JohnHitt was selected toreceive the H. RoeBartle PresidentialLeadershipAward for 2012by the NationalLeadership Alliance.Hitt is a longstanding supporterof nonprofiteducation andwas instrumentalin bringingthe NonprofitLeadership Allianceprogram to UCF in2001. UCF’s NLADirector StephanieKrick accepted theaward on behalfof the presidentat the AllianceManagement/Leadership Institutein January.Dozens of UCFStudents AttendNational InstituteUCF had a largepresence atthis year’s Alliance Management/Leadership Institute, presented by theNational Leadership Alliance fromJan. 3-6 in Kansas City, Mo. Forty-oneUCF students (37 undergraduates andfour graduate students) heard keynoteaddresses by leaders from the BoyScouts of America, Camp Fire USA,YMCA of the USA and Youth VolunteerCorps. The students also par

Administration has been reaching for new heights based on three goals we established in our strategic plan to be achieved by 2012: To become a school To increase our research productivity To increase our national recognition New School of Public Administration First, in September 2011, the UCF Board of Trustees approved the

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