BALANCED SCORECARD BASICS

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Human Resources ManagementONLINE PROGRAMBALANCED SCORECARD BASICSOctober 27 - 28, 2020 via ZOOM

CONTENTAbout AGSB-CCEWho Should Attend?ObjectivesProgram ContentResource PersonsProgram DirectorProgram Inclusions and Feespage 1 cce.ateneo.edu

ABOUTAGSB-CCEThe Ateneo Graduate School of Business - Center forContinuing Education (AGSB-CCE) was establishedto complement the existing Ateneo-BAP Institute ofBanking, a consortium between the Ateneo de ManilaUniversity and the Bankers Association of the Philippines.It was initially known as the Basic Leadership Program(BLP) until the name was changed to ContinuingProfessional Education (CPE) and then finally, to Centerfor Continuing Education (CCE).Under AGSB, CCE takes an active role in addressingspecific industry concerns that require immediate,purposeful, and focused response. As an industryresource and partner, CCE offers continuing professionaldevelopment programs that are workplace-based withimmediate take-away value. Methodologies are based onbusiness simulation, practical exercises and applications,case analyses, and focused discussions. Coursesare designed, developed and delivered by industrypractitioners who are noted experts in their respectivefields. Together, AGSB and CCE support the Ateneomission to promote excellence, integrity and service.page2 cce.ateneo.educce.ateneo.edu page 3

WHO SHOULDATTEND?The program is designed for supervisors, managers, business heads,and employees involved in performance and strategic managementsystem who have zero or minimal knowledge about the balancedscorecard.OBJECTIVESSuccessful completion of this moduleenables the participant to:Discover the core factors that give life toperformance management systems used bydifferent organizations and share their bestpractices;Understand what a Balanced Scorecard (BSC)is and its benefits to the organization;Explore what changes caused the BSC toevolve;Provide an overview of BSC process;Review sample strategy map, scorecard andtactical action plan;Understand the organizational vision, missionand values and how they fit into the BSCprocess;Provide checklists for creating training plans,project plans, communication plans and coreprocesses; andBuild the BSC Team.page 3 cce.ateneo.edu

BALANCED SCORECARD BASICSPROGRAM OUTLINEI.Over the past few decades, organizations have come torealize that success in business can not only be measuredin terms of financial outcomes. A huge portion of thecompany’s assets are intangible, like a company’s brand,customer mindset, the processes and procedures, theknowledge base created by employees and traininginitiatives. Hence, organizations need a tool to helpthem measure this expanded definition of success. TheBalanced Scorecard is the answer to this need.The Balanced Scorecard is more than just a newmeasurement system. It is now used as the central/coreframework for management processes. As a strategicmanagement system, it is used extensively in businessand industry, government and non-profit organizationsworldwide. It aligns business activities to the vision andstrategy of the organization, improve internal and externalcommunications, and monitor organization performanceagainst strategic goals. It is a means to transform theorganization’s strategic plan to operational plans, linkingand aligning organizational to individual action plans.This course aims to provide the basic concepts onthe preparation of a blueprint for Balanced Scorecarddevelopment and implementation.Module I: Understanding the Balanced ScorecardA. What is the balanced scorecard?B. What are the benefits of the balancedscorecard?C. What are the common pitfalls and how toavoid these?D. Is the balanced scorecard right for you?II. Module II: Overview of the Balanced ScorecardProcessA. The Big PictureB. Sample Strategy MapC. Sample Balanced ScorecardD. Sample Tactical Action PlanIII. Module III: Creating a Project Vision StatementA. Why is the Balanced Scorecard Needed?B. Making a StatementIV. Module IV: Understanding Organizational Vision,Mission and ValuesA. Building Blocks of the Balanced ScorecardB. Making a StatementV. Module V: Plans and ProcessesA. Preparing Project, Training andCommunication PlanB. Making a StatementVI. Module VI: Building Balanced Scorecard Teamspage4 5 cce.ateneo.educce.ateneo.edupage

RESOURCE PERSONDr. Rosario Cabuhat-Alzona, Ph.D. is an accomplished Organization Development(OD) Professional with 40 years of experience in diverse workplace environments:government, non-government, and private organizations of different industries andsectors. She has varied experiences in research, strategic and operational planning,organizational assessment, culture management, change management, systemsand procedures design and development, learning and development and other ODintervention design, implementation and evaluation.She was affiliated with organizations, such as, Missionary Sisters of the Holy Face ofJesus of San Pablo City, St. Peter and St. Paul Parish of Calamba City, Asilo de SanVicente de Paul in Manila, Enchanted Kingdom, Inc., Sun Microsystems Philippines, Inc.,Andersen Consulting (Now Accenture), Sol Open Resource Center, Nutrition Center ofthe Philippines, Educational Planning and Research Center, and the Philippine Councilfor Agriculture and Resources Research and Development.ROSARIO CABUHATALZONA, PH.D.Dr. Alzona has a Bachelors Degree in Statistics from the University of the Philippinesat Los Banos, Masters Degree in Statistics from the University of the Philippines inDiliman, and Doctorate Degree in Organization Development from Southeast AsiaInterdisciplinary Development Institute. Further, she has completed other professionalprograms, such as, Certificate in Strategic Human Resource Transformation andOrganization Development from the Penn State College and Institute for AttractionsManager from the International Attractions and Amusement Parks Association inOrlando, Florida, USA.pagepage56 cce.ateneo.educce.ateneo.edu

BALANCED SCORECARD BASICSPROGRAM DETAILSSchedule via ZOOM:October 27 - 28, 2020(Tuesday - Wednesday)8:30 am - 12:00 pmPROGRAM FEEPhp 5,000.00 (Early Eagle Rate)Php 5,500.00 (Regular Rate)*Schedules and prices may change without prior notice.INCLUSIONS Certificate of course completion Soft copies of materials Ateneo Blue Cloud (CanvasLMS) Digital badgeREGISTER NOW!SCAN CODETO REGISTERMs. Anna dela Cruz( 63) 977 691 2271avdelacruz@ateneo.edusales.cce@ateneo.edu7 cce.ateneo.edupage 6

the preparation of a blueprint for Balanced Scorecard development and implementation. BALANCED SCORECARD BASICS PROGRAM OUTLINE I. Module I: Understanding the Balanced Scorecard A. What is the balanced scorecard? . programs, such as, Certificate in Strategic Human Resource Transformation and Organization Development from the Penn State .

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