UC 9.1 Licensing And License Migration Update - Cisco
UC 9.1 Licensing and LicenseMigration UpdatePat Gunn and Cleo RaulersonApril 4, 2013 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential1
Community Participation is important Please post all questions in the mmunity/partner/collaboration/licensing?view discussions NewProduct Licensing Community CategoriesComing soon new Migration Resources Community 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential2
CUCM 9.1(1)/9.1(1a) Updates Cisco Unified Communications Manager Licensing Explained License Migration Planning License Migration to 9.1 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential3
2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential44
UCM/ELM 9.1(1) – implemented simplified licensing of UC 9.x commercial offer Licensing Chapter added to Features and Services Guide Licensing caveats– corrected in 9.1 added to 9.1 release notes UCT version 2 updated and released to coincide with UCM/ELM 9.1 Migration and Upgrade Guide added to documentationUCM/ELM 9.1(1)a Extension Mobility licensed feature change in 9.1(1a) 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential5
Extension Mobility has been removed as a licensed user feature in Unified CM9.1(1a). Users with Extension Mobility only configured, no longer require an Essential license.Extension Mobility is configured when a device profile is entered for Extension Mobility in the End User Configuration. Mobility (Mobile Connect) is still a licensed user feature. Users with Enable Mobility only configured still require a Basic license.Mobility is configured for a user when Enable Mobility is configured. Devices with Extension Mobility enabled still require the device license (based ondevice type). Users with associated devices still require licensing (based device type for 1 device/user or by number of devices per user for over 2 devices/user). 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential6
2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential77
1.CUCM calculates license requirements based on current configuration (number ofusers and devices provisioned): Users with no devices – with licensed user featuresUnassigned devices – devices not assigned to a userUsers with devices assigned2.ELM queries its product inventory once each 24 hours3.CUCM responds with current licenses requirements4.ELM aggregates current license requirements per product type for all managedCUCM publishers5.ELM compares the total of license requirements for all CUCM publishers to the totalof CUCM installed licenses6.ELM allows for tiered substitution where higher level available licenses are used tomeet lower level license requirements. 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential8
7.ELM sends back status of compliance or non compliance to all managed CUCMpublishers8.Based on the compliance status from ELM – if non-compliance – each CUCMinstances alert and 60 day period countdown9.If in non-compliance for 60 days – on the 61st day CUCM will not allow provisioningof users and devices – call control functionality will continue – until licenses areadded. 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential9
Unified CM Licensing is determined by three different configuration scenarios:Users with NO DevicesUser OnlyThe user has no device assigned.Licensed per user feature: Essential (Extension Mobility) 9.0 or 9.1;or Basic (Mobility/Mobile Connect/SNR)Unassigned DevicesDevice OnlyThe phone is not assigned to a user.Licensed per device type.Users with Assigned DevicesThe user has one (or more) devices assigned.User and Device 2013 Cisco and/or its affiliates. All rights reserved.Licensed per device (for 1 device per user); otherwise per numberof devices per user: Enhanced Plus (2 devices); or CUWL STD (3– 10 devices).Cisco Confidential10
Unified Communications Manager 9.0(1),9.1(1) nect(SNR)EssentialUCLBasicUCLEnhancedUCLEnhanced entialUCLBasicUCLEnhancedUCLEnhanced N/ANYYYYY Unified Communications Manager 9.1(1a) Licensing Example User Only License RequirementsUserIDLicensed User FeatureUserAUserBNoneUserCUserDMobilityExtension Mobility andMobilityExtension Mobility 2013 Cisco and/or its affiliates. All rights reserved.License RequiredNoteNoneEssential UCL ( 9.0/9.0/9.1)None (9.1(1a))Basic UCLno assigned devicesBasic UCLno assigned devicesno assigned devicesno assigned devices a user requires a licenseif they are using alicensed user feature.Extension Mobility isused if a user has adevice profile listedunder Extension Mobility.Mobile Connect is usedif a user has MobilityEnableda User Only requires alicense only whenconfigured with one ofthe licensed userfeaturesIn 9.1(1a) EM isremoved as a licenseduser feature.Cisco Confidential11
License TypeEssential UCLBasic UCLEnhanced UCLDevice Only Cisco Unified SIP Phone 3905Cisco Unified IP Phone 6901Analog devicesCisco Unified IP Phone 6911 and 6921 models Cisco Unified IP Phone 3911, 3941, 3951Cisco Unified IP Phone 6941, 6945, and 6961 modelsCisco Unified IP Phone 7900 Series (7900G, 7911G, 7912G, 7931G, 794xG,796xG, and 7975G models)Cisco Unified IP Phone 8900 Series (8941, 8945, and 8961 models)Cisco Unified IP Phone 9900 Series (9951 and 9971 models) with or withoutcameraCisco Unified Wireless IP Phones Series (792xG and 7925G-EX models)Cisco Unified IP Conference Stations (7936G and 7937G stations)Cisco Unified Softphones (Cisco Unified Personal Communicator, Cisco UCIntegration for Lync, Cisco UC Integration for Connect, and Cisco IPCommunicator)Jabber clients (Jabber for Mac, Jabber for Windows, Jabber for iPhone,Jabber for Android, Jabber for iPad, and Jabber SDK)Cisco Virtual Experience Clients (VXC) with voice and video firmwareCisco IP Video Phone E20Cisco TelePresence System EX Series (EX60 and EX90)Third-party SIP devices Example Device Only License cense RequiredEssential UCLBasic UCLEnhanced UCL 2013 Cisco and/or its affiliates. All rights reserved.NoteWith no Owner User IdWith no Owner User IdWith no Owner User Id a device (phone or softclient) is not associatedto a user if there is noentry in the “OwnerUser Id” field on thedevice configuration.a Device Only requiresa license when added(configured) based ondevice typeonce a device isassociated to a user bysetting Owner User Id –then User and Devicelicensing applies (nextslide)Cisco Confidential12
Example Users and Device License RequirementsDeviceOwner User IdLicensed User FeatureDevice6901Device6901UserAUserBNoneExtension nsion Mobility 1UserAUserBUserCUserDNoneExtension MobilityMobilityExtension Mobility andMobilityBasic UCLBasic UCLBasic UCLBasic UCLDeviceEX60UserANoneEnhanced UCLDeviceEX60UserBExtension MobilityEnhanced UCLDeviceEX60UserCMobilityEnhanced UCLDeviceEX60UserDExtension Mobility andMobilityEnhanced UCL 2013 Cisco and/or its affiliates. All rights reserved.License Required Essential UCLEssential UCL( 9.0/9.0/9.1)None (9.1(1a))Basic UCLBasic UCL a user is associated to adevice when their useridis entered in the “OwnerUser Id” field of thedevicewhen associated, theUser and Device sharea licenseUser and Deviceassociations for userswith one device aredetermined by devicetypeFor users with multipledevices – (next slide)Cisco Confidential13
Unified Communications Manager LicensingEssentialUCLBasicUCLEnhancedUCLEnhanced PlusUCLCUWLStandardCUWLProfessional11121010Max #Devices perUserExample User and Multiple Devices License RequirementsUserIDUserAUserBUserCUserDNumber of Devices123 - 10 10 2013 Cisco and/or its affiliates. All rights reserved.License Requiredper device typeEnhanced PlusCUWL STDCUWL STD andadditional licenseNoteSee User and Device License when a user isassociated to more thanone device then higherlevel licenses arerequired – independentof device type.Enhanced Plus, CUWLStandard and CUWLProfessional supportmultiple device users.See User and Device LicenseCisco Confidential14
Unified CM license requirements can be viewed from the Cisco Unified CommunicationsManager – Administratorselect System - License Usage Report 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential15
select Users from License Usage Reportselect Unassigned Devices from License Usage Report 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential16
2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential1717
Prior to UC 9.x migration: Fulfill any unused license PAKs* Install all licenses* Validate licensing installed andsnapshot CUCM license usage Use Cisco License Count Utility(UCT) to plan UC 9.x CUCMlicense requirements Order and install UC 9.x*IMPORTANT NOTE: You must apply all pre-9.x licenses to CUCM before you upgrade. After youupgrade, you cannot install pre-9.x licenses to the Enterprise License Manager. 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential18
Used for planning license migration into UC 9.x licensing for CUCM instances.Allows a customer to view CUCM license requirements for all CUCM instances and toplan for unused DLU allocation to UC 9.x licenses.Cisco License Count Utility (UCT) may be downloaded from the software download siteunder CUCM 8.6 portal/select.html?&mdfid 283782839&flowid 26422&softwareid 282204704Version 2 : CUCM/ELM 9.1(1)Version 2.1a: CUCM/ELM 9.1(1a)Supports CUCM versions 6.x through 9.xNOTE: License counts are determined by the current CUCM configuration(number of users and devices) 2013 Cisco and/or its affiliates. All rights reserved.LicenseCount Utility(UCT)Cisco Confidential19
License Requirements Based on Usage Data Connects to CUCM publisher instances.*Install all licenses first* Determines current license usage based on current configuration (number of users and devicesprovisioned). Carries forward unused DLUs. Displays summary per CUCM instance the license quantities required.License Conversion Worksheet Current License Usage – uses same algorithm as CUCM 9.x to determine total license requirementsbased on configured devices and users Recommended License Count – shows minimum licenses required to meet the Current License Usage.For UCL recommendation mode Recommended License Count Current License Usage.For CUWL recommendation mode Recommended License Count for Enhanced licenses # Public Devices and for CUWL Standard Current License Usage - # Public Devices Adjust Recommended Count – allows customers to adjust recommended license counts and allocate unused DLUs. DLUs per license – shows the number of DLUs used per license type when Recommended Counts are adjusted. Thenumber of DLUs are used to subtract from the unused DLUs when Recommended counts are adjusted to requireadditional licenses – higher than the Recommended Counts. 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential20
License Count Utility (UCT)Use for migration planning1. Connect and generatelicense report2. Review current licenseusage3. Plan unused DLUlicense allocation 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential21
For a migration from 4.x (RTU based) and 5.x (device only based) systems, This will need tobe processed manually.1. Fulfill any unused license PAKs*2. Install all licenses*3. Validate licensing installed and snapshot CUCM license usage (5.x only)4. Open a case with licensingRE: Migration to 9.1 from 4.x/5.xa. Provide SO# of upgradeb. Provide device inventory (qty of each device type)c. Provide planned user counts (users with no features, users with mobility enabled)d.CUCM license usage screenshot (5.x only) 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential22
2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential2323
Cisco’s goal in the migration process to version 9.1(1) is to finally come to agreement with ourcustomer base on the number of user licenses and types to which they are entitled. Thismanual process will allow customers the flexibility to move forward with The same quantity and type of licenses,Decrease their license quantity and type (without refund),Increase their quantity and select additional license types by converting DLUs, orPay to upgrade their license typesOnce customers get through the upgrade process and “lock in”, this will be the customerentitlement record moving forward. There will not be any further modifications and we will puta stake in the ground from which to move forward. 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential24
Key Points Changes to 9.1 Migration Migration Process Overview User Scenarios with Numerical Examples①②③④⑤⑥Migrating Unused DLUs to 9.1 UCL User LicensesMigrating Unused DLUs or Existing UCL Licenses to 9.1 CUWL User LicensesMigrating Existing CUWL Licenses to 9.1 CUWL LicensesConverting Existing CUWL Licenses to mixed 9.1 CUWL/UCL LicensesConfiguring Extension MobilityUser Device Association 5 Top FAQs Summary 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential25
LICENSING MIGRATION For the migration to 9.x, Customers are granted new 9.x licenses for the users and devices they havecurrently configured on their systems at no additional licensing cost. At the time of the next UCSS/ESW contract renewal, the UCSS/ESW contract terms and price will bebased on the user count and license type issued during license migration, plus any additional userspurchased after migration. Use of Extension Mobility will be issued at no cost for the migration and additional licenses issued forExtension Mobility will not alter the existing UCSS/ESW contractBENEFITS OF 9.X LICENSING Licensing requirement timing60 Day grace period after Installation/Configuration before needing the licenseELM reports licensing requirements after migration which can be used to obtain permanent licenses Licensing is now controlled at the customer level rather than by cluster/server simplifying the licensingprocessPooling across clusters/servers is defined by customer through attachment to an Enterprise License Manager (ELM)One place to go for all licensing informationLicensing is by tiers of users, each lower tier is a sub-set of the higher tier 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential26
Communications Manager is moving to manual migration so that Cisco can properlygenerate licenses for all of the different types of configurations and deploymentsSubmit case to GLO to obtain your 9.1 license or get your 9.1 license migration questions answered Connection will continue to use the automated migration tool in ELM Extension mobility license changes are included in 9.1(a) 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential27
DataCollection Register &apply unusedPAKs Run LicenseCount Utility(UCT) for 6.x/higher Validatelicensinginstalled andcompare UCTto purchasesPlanning Migrate existingdeployment to9.1 release Install &configureEnterpriseLicenseManager (ELM) Run systemunder 60 daygrace period Copy ELMLicense Requestto Text FileFull Process description in “Details for Future Reference” Section 2013 Cisco and/or its affiliates. All rights reserved. Read (these)migrationguidelines for userlicense migration Plan for UCSS/ESW at renewal onadditional licensesissued Decide on unusedDLU allocation(UCL only)InstallSoftwareRequestLicense Submit licensingcase to GLO withrequiredinformation Receive 9.1license from GLO Receiveconfirmation emailon 9.1 userslicensed Receive email onupdated contractrecord update tolicensed quantitiesOngoingDeployment Install license inELM Receive UCSS/ESW renewalquote based on9.1 userquantitiesCisco Confidential28
TACService RequestToolEmailPhoneOpen your service request by web:www.cisco.com/tac/caseopenOpen any service request vialicensing@cisco.comOpen service request by telephone via countryspecific numbershttp://www.cisco.com/en/US/support/tsd cisco worldwide contacts.htmlThe Global Licensing Operations (GLO) Team is available 24 x 7 x 365 and hasknowledgeable agents that can help.- Process your request and route it to the team best able to assist you- Expect a response within 48-72 hours- Remember: Communications Manager & Connection licensing has a 60 day grace period from thetime that users are configured on the system 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential2929
Title: License Migration to 9.1 License Count Tool (UCT) analysis in Excel format showing required licenses and unusedDLUs allocated to new licenses OR ELM license usage report (all users/devices have beenfully configured) Entitled UCSS/ESW Contract number(s) or proof of purchase of a version upgrade Site information (name-all name permutations, City, state, country) for contract update Email address(es) to send license and software support contract updates ELM Generated License Request (in .txt file as an attachment) MAC address/Licensing MAC from existing publisher server(s) If a UCL customer, how customer wants to allocate unused DLU’s 2013 Cisco and/or its affiliates. All rights reserved.Cisco Confidential30
Unused DLUs may be used to add more Enhanced user seats at noadditional license charge. UCSS/ESW will increase to cover additional Enhanced user seats.Customers with UCSS TodayUCSS/ESW coverage on any new user licensesadded will be provided under the customer’scurrent UCSS/ESW contracts until next renewal atwhich time UCSS/ESW rates will be calculated atthe new license level & quantity. 2013 Cisco and/or its affiliates. All rights reserved.Customers without UCSS TodayUCSS/ESW needs to be acquired attime of conversion (check availableincentives).Cisco Confidential31
During Migration to 9.1Before MigrationCUCM SW Version7.1 (3)# Server Nodes5# of DLUs bought6000License Conversion at NO CostUsed DLUs800 7960 PhonesConfigured800 UCL Enhanced OptionalUnused DLUs2800 DLUsUser LicensesN/AService Contract700 CUCM users oncurrent Contract(Renewal - Jan 2nd, 2014) 2013 Cisco and/or its affiliates. All rights reserved.Customer Mapped to 466UCL Enhanced Jan 2nd, 20141266UCL EnhancedLicensesIssuedService Contract/Install Base changed to reflectthe 1,266 9.1 UCL Enhanced users that havebeen installed but NO immediate change in CostUCSS/ESW contractrenewal quote will befor 1,266 9.1 UCLEnhanced licensesCisco Confidential32
Use unused DLUs for additional CUWL Standard licenses: Unused DLUs can be used for CUWLlicenses. This conversion of unused DLUs to CUWL seats is done in two steps:1.Migrate DLUs to UCL Enhanced. This gives the customer the entitlement to Communications Manager.2.Order the appropriate CUWL migration part number to complete the process (check available incentives). Thisentitles the customer to the complete feature set of the CUWL bundle with appropriate UCSSUse existing UCL seats for additional CUWL Standard seats: This conversion of existing UCLlicenses to CUWL licenses is done in a single step and that is step 2 above.Customers with UCSS TodayUCSS/ESW coverage on any new user licensesmigrated to CUWL will be obtained as part of theCUWL Migration purchase. Current users notmigrated to CUWL will be covered by thecustomer’s current UCSS/ESW contracts until nextrenewal at which time UCSS/ESW rates will becalculated at the new license level and quantity. 2013 Cisco and/
Cisco Unified IP Phone 6911 and 6921 models Enhanced UCL! Cisco Unified IP Phone 3911, 3941, 3951 Cisco Unified IP Phone 6941, 6945, and 6961 models Cisco Unified IP Phone 7900 Series (7900G, 7911G, 7912G, 7931G, 794xG, 796xG, and 7975G models) Cisco Unified IP Phone 8900 Series (8941, 8945, and 8961 models) .
licensing model can find more information by downloading the Windows Server 2012 R2 Licensing Guide. For foundational licensing information on topics such as assignment of licenses, storing instances, licensing running instances of the software, licensing for peak capacity, running prior versions or other editions, and details on CALs and
If you’re a volume licensing customer, the definitive guide to licensing terms and conditions is the Microsoft Licensing Product Terms and your licensing program agreement. For retail customers the license terms are specified in the Retail Software License Terms included with your product. Visual Studio 2019 Licensing Overview
Nov 03, 2020 · The Veritas NetBackupTM 8.3 Licensing Guide (Licensing Guide) is a reference document designed for use by Veritas partners and customers. The Licensing Guide describes licensing concepts and options available for NetBackup 8.3 and provides details that can help guide the custom
1 Comprehensive Resource for Licensing and Pricing Windows Server, System Center, and Forefront Licensing Guide Table of Contents What’s New in This Guide 2 Windows Server 2008 R2 Offerings 2 Windows Server 2008 R2 Licensing 5 General Windows Server Licensing Construct 5
Cisco Unified Contact Center Express (UCCX) Release 12.5 Cisco Smart Software Manager On-Prem Release 7 Background Information Smart licensing architecture in UCCX Advantage of smart licensing over classic licensing Smart licensing provides a complete view of license for software, services, and devices at one easy to use portal
licensure, pre-licensure and ongoing training, monitoring, and support. (Note: licensing workers should not solicit, record or use information on potential caregiver preferences regarding RCNO). 7. Staff performing foster family licensing and re-licensing services are mandated reporters of suspected child abuse and neglect. 8.
With Intergraph Smart Licensing, licenses are hosted and managed in the cloud by the Hexagon PPM Smart Licensing Cloud . This is a significant improvement from the previous manual steps needed to purchase and load licenses. The Intergraph Smart Licensing Client application must be installed and setup prior to running any PPM licensed applications.
The Veritas NetBackupTM 8.2 Licensing Guide (Licensing Guide) is a reference document designed for use by Veritas partners and customers. The Licensing Guide describes licensing concepts and options available for NetBackup 8.2 and provides details that can help guide the custom
