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NEW COVER REQUIREDNEW COVER REQUIREDAvast PC Trends Report 2019

ContentsA2018 Summary & 2019 Predictions.2BPC Insights & Analysis - Software.3Installed Programs.4Tools & Frameworks.5Drivers.6Out-of-date Programs. 7Global Windows Usage.8Out-of-date Windows 10 Devices.9Out-of-date Office Programs. 10.CPC Insights & Analysis - Hardware.11Average Age of PCs. 12Brands & Type of PC.13Memory Size & CPU Cores.14SSD vs. HDD . 15Methodology . 16.Avast PC Trends Report 20191

MOST PCs COME WITH2 CORES AND 4GB OF RAMThe report reveals the majority of consumers (75%) own a dual-coreCPU and nearly half (45%) have 4 GB of RAM. Most consumersstore data on traditional mechanical HDs, with only 15%A 2018 Summary & 2019 PredictionsThis report covers the most popular PCs,software, and hardware used worldwide today,looking at the impact and risks of outdatedsoftware, as well as what the PC landscapewill look like in 2019.using a modern flash-based SSD and that’s notgoing to change until at least 2021, whenSSD shipments are expectedto overtake HDDs.ARE LAPTOPSOR TABLETSTraditional PC usage continues todecline, a trend that is likely to persist.Currently two-thirds of Avast usersown a Windows laptop.40% OF USERSTHE AVERAGE PC IS6 YEARS OLDRUN WINDOWS 10Windows 7 is still the most popular, withOur data shows that the average age of desktop PCs43% global usage, closely followed byand laptops used by consumers is increasing, withWindows 10 with 40%. There are stillthe average age being six years old (up from fiveand a half years old in 2017), meaning peopleare not buying new computers as oftenas they were a year ago. In 2019, we’ll67% OF PCsmillions of users running the nowTOP 555% OF ALLunsupported and insecure Windows XPand Windows Vista releases, which areSOFTWARE IS OUTDATEDmore than a decade old. In 2019,Based on the top applications consumers haveUsers continue to not apply theWindows 7 and become the mostinstalled, most people use their computers tolatest updates to their software, makingused OS worldwide.browse the web, view and create content, usingthem vulnerable to security threats,Chrome, Adobe Reader, Office, WinRAR andincompatibilities or other issues.likely see this trend continue asAPPS INSTALLEDeven 6 year old hardware isenough for day-to-day tasks.Windows 10 is expected to overtakeFirefox. Based on trends in our data, Adobe ReaderPC Insights & Analysis - SoftwareAvast PC Trends Report 2019and Skype installations are expected to increase. Contents2

NEW COVER REQUIREDPC Insights & AnalysisSOFTWAREB

B Installed ProgramsChrome is 2018’s mostinstalled PC programBrowsers, readers, and Office top thelist of most installed apps worldwide.Nearly half of users have an additional browser installed, suchas Mozilla Firefox which is installed on 42% of computers.Looking at productivity applications, Microsoft Office appears to bethe most popular as it is installed on 45% of computers. The versionsinstalled range from Office 2007 to Office 2016 and Office 365. Whilethe newer versions receive updates, millions of consumers and businessesare using older versions no longer supported, putting them at risk fromsecurity threats.About 16% of users worldwide have Windows Live Essentialsinstalled, a product suite introduced in 2006 to supplement Windowswith functionality that had previously been removed, such as a dedicatedMovie Maker or a desktop mail application. This is worrying as thesuite was retired by Microsoft in January 2017 and is no longer supported.PC Insights & Analysis - SoftwareAvast PC Trends Report 2019Top Installed Programs12345678910Google ChromeGoogle Inc.Adobe Acrobat ReaderAdobe SystemsWinrarwin.rar gmbhMicrosoft OfficeMicrosoft CorporationMozilla FirefoxMozilla corporationVLC Media PLayerVideolanSkypeSkype Technologies s.a.CCleanerPiriformiTunesApple Inc.TeamviewerTeamviewer91%TOTAL INSTALLS61%TOTAL INSTALLS48%TOTAL INSTALLS45%TOTAL INSTALLS42%TOTAL INSTALLS32%TOTAL INSTALLS30%TOTAL INSTALLS25%TOTAL INSTALLS18%TOTAL INSTALLS18%TOTAL INSTALLS11121314151617181920Windows Live EssentialsMicrosoft corporation7-ZipIgor PavlovSteamValve CorporationDropboxDropboxOperaOpera SoftwareCyberlink PowerdvdCyberlink CorporationCyberlink PowerdirectorCyberlink CorporationHP Photo CreationsHewlett PackardCyberlink YouCamCyberlink CorporationCyberlink Power2GoCyberlink Corporation16%TOTAL INSTALLS14%TOTAL INSTALLS11%TOTAL INSTALLS11%TOTAL INSTALLS11%TOTAL INSTALLS10%TOTAL INSTALLS10%TOTAL INSTALLS9%TOTAL INSTALLS8%TOTAL INSTALLS7%TOTAL INSTALLS Contents4

B Tools & FrameworksThe hidden danger: Many frameworks are outdatedVisual C Redistributable & Flash PlayerMS Visual C Redistrubutableare the top two most installed tools Microsoft Corporation12345678910Frameworks are programs that run other programs andwebsites. Most come preinstalled with PCs or with thirdparty software. For example, when users install a gameon Steam, it often requires Visual C Redistributablein order to run properly. Our report shows that thenumber of installed tools and frameworks is higherTop Installed Tools & Frameworks1234567MS Visual C RedistrubutableMicrosoft CorporationAdobe Flash Player ActivexAdobe SystemsMicrosoft.net FrameworkMicrosoft CorporationAdobe Flash Player PluginAdobe SystemsAdobe Flash Player NpapiAdobe SystemsJava 8Oracle Corporation89%TOTAL INSTALLS79%TOTAL INSTALLS41%TOTAL INSTALLS34%TOTAL INSTALLS30%TOTAL INSTALLSAdobe Flash Player Activex79%than‘real’apps, such as OfficeorSkype. In someTOTAL INSTALLSAdobeSystemscases, these aren’t being kept up-to-date by the userFrameworkorMicrosoft.netare abandonedby the vendor,41%such as Microsoft’sMicrosoft CorporationSilverlight. Users should carefully evaluate whetherTOTAL INSTALLStheyneed these frameworks - and uninstall theAdobe Flash Player PluginAdobetheySystemsonesdon’t need.Adobe Flash Player NpapiAdobe SystemsJava 8Oracle CorporationBonjourApple Inc.Microsoft SilverlightMicrosoft CorporationUpdate for WindowsMicrosoft CorporationApple Software UpdateApple Inc.34%TOTAL INSTALLS30%TOTAL INSTALLS30%TOTAL INSTALLS28%TOTAL INSTALLS27%TOTAL INSTALLS24%TOTAL INSTALLS22%TOTAL INSTALLS30%TOTAL INSTALLSBonjourPC Insights& Analysis - Software28%Apple Inc.Avast PC Trends Report 2019TOTAL INSTALLSMicrosoft Silverlight89%TOTAL INSTALLS27% Contents5

B Drivers nstalled ProgramsThe Most Installed Device Drivers & SoftwareUnder the hood, most PCs and laptops are poweredby the same components. The list of top driversshows what’s inside PCs worldwide.For sound, video or a printer to properly function or even workat all, drivers are needed, and in many cases are bundled withother programs. The most installed driver is Realtek’s HD Audiodriver, which powers their sound chip. It’s closely followed by Intel’sgraphics software, a driver for the widely popular Intel HD and Irisline of integrated graphics processors. Both chips are foundin roughly half of all PCs and laptops worldwide.PC Insights & Analysis - SoftwareAvast PC Trends Report 2019Top Installed Device Drivers & Software12345678910Realtek High Definition Audio DriverRealtek SemiconductorIntel Processor GraphicsIntel CorporationIntel Management Engine ComponentsIntel CorporationRealtek Ethernet Controller DriverRealtekSynaptics Pointing Device ControllerSynaptics IncorporatedApple Mobile Device SupportApple Inc.Intel Rapid Storage TechnologyIntel CorporationRealtek Card ReaderRealtek SemiconductorHP UpdateHewelt-PackcardNVIDIA GeForce ExperienceNVIDIA Corporation56%TOTAL INSTALLS45%TOTAL INSTALLS31%TOTAL INSTALLS30%TOTAL INSTALLS20%TOTAL INSTALLS20%TOTAL INSTALLS19%TOTAL INSTALLS19%TOTAL INSTALLS15%TOTAL INSTALLS9%TOTAL INSTALLS Contents6

B Out-of-date Programs55% of all programs worldwideare out-of-dateAccording to our data, 48% of applicationsinstalled on PCs worldwide were out-of-datein 2017 and that has now risen.Not updating applications can cause bugs and incompatibility problems.More importantly, many outdated applications, including frameworks andtools, contain vulnerabilities and for security reasons should be updatedimmediately. For example, in May 2018 7-ZIP fixed an issue in the RARextraction logic that could allow a DoS attack or execute harmful codeembedded in RAR files.Another popular example is Java: Versions 6, 7 and 8 are still widelyinstalled and no longer up-to-date. Even users who are on the latestJava version 10 release should check for updates regularly to avoidany security issues.One of the most out-of-date applications is the VLC Media Player.This is likely due to older versions of the software not notifyingthe users about updates. Skype closely follows, as most usersare still on the older version, Skype 7 Classic. Microsoft has notMost Out-of-Date Programs12345678910Adobe ShockwaveAdobe Systems96%TOTAL INSTALLSVLC Media PlayerVideolan94%TOTAL INSTALLSSkypeSkype Technologies94%TOTAL INSTALLSJava Runtime Environment 6-8Oracle Corporation7-Zip FilemanagerIgor PavlovFoxit ReaderFoxit Software Inc.Adobe AirAdobe SystemsInfranViewInfran SkiljanMozilla FirefoxMozilla CorporationDivX Plus Web PlayerDivX Inc.93%TOTAL INSTALLS92%TOTAL INSTALLS91%TOTAL INSTALLS88%TOTAL INSTALLS86%TOTAL INSTALLS85%TOTAL INSTALLS79%TOTAL INSTALLS11121314151617181920WinZipCorel78%TOTAL INSTALLSiTunesApple Inc.77%TOTAL INSTALLSNitro PDF Professional 9Nitro Software Inc.76%TOTAL INSTALLSGOM Media PlayerGOM & Company75%TOTAL INSTALLSWinRAR Archiverwin.rar Gmb71%TOTAL INSTALLSSkype 8Skype Technologies67%TOTAL INSTALLSJava Runtime Environment 10Oracle CorporationNitro PDF Professional 10Nitro Software Inc.Mozilla ThunderbirdMozilla FoundationMozilla HP Photo CreationsHewlett Packard65%TOTAL INSTALLS63%TOTAL INSTALLS60%TOTAL INSTALLS54%TOTAL INSTALLSenforced the update to the new Skype 8, but Microsoft has beengathering user feedback and encouraging users to upgrade.PC Insights & Analysis - SoftwareAvast PC Trends Report 2019 Contents7

DYREAB Global Windows UsageWindows 7 still most used OS: 43% usageWindows 7 usage is slowly dropping from 45% to43% of installations when compared to Q3 2017, whileWindows 10 has increased share from 35% to 40%.Despite a 5% rise in Windows 10 usage compared to Q3 2017, Windows 7 is still themost used operating system worldwide. Windows Vista is rarely used, with only 1.3% ofusers actively running it, compared to 2% in mid-2017. Even Windows XP usage droppedsignificantly from 4.6% in Q3 2017 to 3.1%.15% of Windows 7systems are out-of-dateMicrosoft ended support for the initial release of Windows 7 (RTM - Releaseto Manufacturing) in 2013 and is not delivering any major security updatesto those 15% of users that do not have SP1 installed.Windows 7 build typeMore than 15,000 consumers are still using a pre-release (beta) versionof Windows 7, leaving them vulnerable, as security updates are notavailable for the version.0.02%Windows 7 Beta40%15.06%Windows 7 RTM12%3%43%GLOBAL WINDOWSUSAGE2%OUT-OF-DATEWINDOWS 7USAGE84.92%Windows 7 SP1PC Insights & Analysis - SoftwareAvast PC Trends Report 2019 Contents8

10.02.18 04.13.2004.30.18 11.12.19MAR 2020E.O.LNOV 2018E.O.L08.02.16 04.10.18JUL 2018E.O.Lusers staying on their older operating systems:Eight out of ten users worldwide are on the 1803 update from earlier2018, while only less than 1% are on the infamous October 2018update, which has been delayed and rolled back for various issues.The 1709 release from September 2017, used on 9% of all PCsworldwide, is still serviced with security updates, while all olderversions are no longer supported, including everything from theinitial 1507 (RTM) release to the Spring Creators Update 1703 fromJUL 2017Combined, 9% of all Windows 10 operating systems used by users07.29.15 05.09.17MAR 2017NOV 2016JUL 2016MAR 2016NOV 2015April 2017. Only educational users and businesses are receivingupdates, all others should upgrade to the latest release, if possible.E.O.L11.01.15 10.10.17JUL 20151511 November Updateupgrades, for free. However, this didn’t quite solve the problem of1507 Initial ReleaseXP and Windows 7, Microsoft is issuing more frequent incrementalNOV 20171607 Anniversary UpdateMAR 2018Instead of traditional big releases, such as Windows 2000, Windows2.80%1709 Fall Creators Update04.05.17 10.09.181803 Spring Creators Update10.17.17 04.09.19JUL 2019MAR 2019Millions of users are running outdatedversions of Windows 10.1709 October 2018 UpdateNOV 20191703 Creators UpdateB Out-of-Date Windows 10 devices8% of Windows 10 devices vulnerable1.67%0.75%1511 Nov1809 Oct2018 Update 2018 Update1507 N/A1.75%1703 CreatorsUpdate0.03%1903 19H13.58%1607 AnniversaryUpdate80.42%1803 April2018 Update9.00%1709 FallCreatorsUpdateglobally are out-of-date and potentially vulnerable.The chart on the right indicates which releases are no longer available(E.O.L - End of Life) and which are still being officially supported.PC Insights & Analysis - SoftwareAvast PC Trends Report 2019Windows 10USAGE Contents9

B Out-of-Date Office programs15% of Office 2007 and 2010 users at riskOffice is one of the most used applicationsworldwide and one of the most out-of-date.15% of users have Enterprise 2007 installed,The same will happen soon for Office 2010, aswhich is officially no longer supported by15%onlyits lifecyclewillCorporationend in 2020, althoughit’sTOTAL INSTALLSMicrosoftMicrosoft since 2017, meaning Microsoft doesinstalled on 3% of PCs worldwide.not issue any security patches or bug fixes.Most Out-of-Date Office Programs123456MS Office Enterprise 2007Microsoft Corporation15%TOTAL INSTALLSMS Office Professional Plus 2013Microsoft CorporationMS Office 365Microsoft Corporation8%TOTAL INSTALLSMS Office Professional Plus 2016Microsoft CorporationMS Office 2017Microsoft CorporationMS Office Enterprise 2007MS Office Professional Plus 2013Microsoft CorporationMS Office 365Microsoft Corporation8%TOTAL INSTALLSMS Office Professional Plus 2016Microsoft CorporationMS Office 2017Microsoft Corporation5%TOTAL INSTALLSMS Office Professional Plus 2007Microsoft Corporation10%TOTAL INSTALLS3%TOTAL INSTALLS3%TOTAL INSTALLS5%TOTAL INSTALLSMS Office Professional Plus 2007Microsoft Corporation10%TOTAL INSTALLS1234563%TOTAL INSTALLS3%TOTAL INSTALLSPC Insights & Analysis - SoftwareAvast PC Trends Report 2019 Contents10

PC Insights & AnalysisHARDWAREC

2008 2005-74.16%20110.12%9.8%2014C Average Age of PCsThe average PC is 6 Years Old29.91%20099.83%In 2017, we reported that the average age of a PCwas five and a half years old - that number is rising.201010.3%% of PCs between2006-14 usingWindows 10In 2018, the average has increased to six years. PCs at a2013certain age require regular maintenance, when it comes to17.29%both software and hardware. This data is in line with othersurveys and statistics, such as Statista’s report* from 2017,2016, saying: “[The] replacement cycle for the PC2006 2.54%has extended. Four years was the average, nowit has moved to about five to six years.”20172005 - 70.41%6.07%20180.01%200915.39%2008This data shows the distribution of Windows 10on computers made before its release in 20157.26%201520149.24%18.59%62% of PC users upgraded toWindows 10 on their older PCswhich dates the average PC age at five and a half years.Former Intel CEO, Brian Krzanich, predicted this back in201214.24%Microsoft offered Windows 10 as a free upgrade to all Windows 7and 8 users and it worked: The majority of users appear to havetaken advantage of the offer.AVERAGE AGEOF PCs201110.01%13.45%200310.24%PC Insights & Analysis - HardwareAvast PC Trends Report 20192012201011.11% Contents12

2.74%1.98%3.45%C Brands & Type of PC63% of PCs are laptops19.92%4.74%4.87%Desktop computers aren’t obsolete, but in the consumerspace more people are opting for laptops, convertibles,and pure tablets running Windows.TOP PC BRANDS9.90%OTHER16.45%Convenience and freedom might be a reason, a dramatic increase inperformance another: mobile processors and even GPUs have become9.93%significantly more powerful over the past years and canalmost compete with their desktop counterparts.Desktop PCs, on the other hand, are still faster,9.96%especially in areas such as gaming orhigh-end productivity applications,like software developmentor multimedia editing.10.14%Desktop37%HP owns the topspot for PC ownershipThe PC market is dominated by five brands, namely HP, Acer,LAPTOP vs.DESKTOPPC Insights & Analysis - HardwareAvast PC Trends Report 2019Asus, Lenovo and Dell, with the other 50% made up of smalleror country-specific brands.Laptop63% Contents13

6 Core 8 CoreSingle Core 0.41% 0.10%4.93%C Memory Size & CPU CoresHalf of users have 4 GB of memoryQuad Core20.35%The majority of devices have 4, 8 or more GB ofRAM installed, enough to handle most applications.Browsing the web, working with more resource-intensecase on 22% of all PCs worldwide. Four GB is a moreapplications or games, could lead to significant slowingcommon size, and should lead to less slowdowns whendown for users with 2 GB or less memory, which is therunning multiple programs simultaneously.6GB5.76%12GB16GB 1.23%3.49%OTHERCPU PHYSICALCORESDual Core74.20%Most CPUs are Dual-Core0.17%Higher core counts lead to significantly more performance whenrunning multiple apps or resource intense applications, such as8GB17.02%4GB50.72%video rendering or gaming. That said, three quarters of usersown a processor with two physical cores (dual-cores). Newerquad-core CPUs make up 20% of all processors worldwide.MEMORYSIZE2GB or less21.63%PC Insights & Analysis - HardwareAvast PC Trends Report 2019 Contents14

C SSD vs. HDDOnly 15% of users own a fast SSDDespite being the significantly faster and reliable choice, modernSSD (Solid State Disks) are nowhere near commodity – with only 15%of users owning one.Just 7.7% of users own a PC or laptop with an SSD only.According to a recent prognosis by Statista*,Another 7.4% have a combination, typically a smaller SSDSSD shipments are expected to overtake HDDsas their primary drive for Windows and applications, aby 2021 – meaning it will be many more yearstraditional Hard Disk Drive as their secondary data drive.before old PCs with HDDs are replaced.Most CommonSSD & HDD sizes1TB 500GBSSD7.69%500GB256GBHDD & SSD7.38%128GB128GB64GB32GBHDD84.92%HARD DISKINSTALLEDPC Insights & Analysis - SoftwareAvast PC Trends Report 201916GB Contents15

D MethodologyThe core data used in this report is collected through theAutomatic Software Updater feature, a functionality includedin Avast and AVG security software and consists ofanonymized datasets from a total of 163 million devices.Using a combination of real-world data and global statisticsfrom Statista and other sources, this report is able to painta picture of the state of the PC in 2018.We have excluded our Avast, AVG and other third partysecurity solutions to prevent potential data bias in thesecurity category.PC Insights & Analysis - SoftwareAvast PC Trends Report 2019 Contents16

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VLC Media PLayer 6 Videolan Skype 7 Skype Technologies s.a. CCleaner 8 Piriform 9 iTunes Teamviewer 10 Teamviewer 11 12 14% 13 11% 14 11% 15 1% 16 10% 17 10% 18 9% 19 8% . Windows 7 still most used OS: 43% usage 15% of Windows 7 systems are out-of-date Microsoft ended support for the initial release of Windows 7 (RTM - Release

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