The New Sprinter. - Mercedes-Benz Vans

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BUILT FOR YOUThe new Sprinter.

BUILT FOR YOUTABLE OF CONTENTSBuilt for you.4Mercedes-Benz Vans History18Infotainment32MasterUpfitter6The new Sprinter20Sprinter Overview33MasterSolutions 8Our New Factory22Sprinter Cargo34Finance Solutions10Safety24Sprinter Crew35Service & Maintenance12Performance26Sprinter Passenger36Sprinter Specifications14Cost Efficiency28Sprinter Cab Chassis/Cutaway16Connectivity30Sprinter 4x4

BUILTTO LEADGround-breaking.Game-changing.Over one hundred years of leadership brought us to this. The new Sprinter is an innovativevan, with a unique inspiration. It’s not about us — it’s about you. It’s the van you wouldbuild. Modular. Customizable. Scalable. With hundreds of variations and solutions so youcan create a vehicle that’s ready to meet your needs today and tomorrow. It has thebrawn to get the job done and the brains to keep you safe, connected, and cost-efficientalong the way. Built for you. The new Sprinter.120 YEARS OF VAN INNOVATION1896Benz companyinvents the motorizedvan, dubbed a“combinationdelivery vehicle.”41929Introduction of theMercedes-BenzL 1000 Express van.1956Mercedes-Benzintroduces the L 319and reinvents thelight truck segment.MERCEDES-BENZ VANS COME TO THE US1967Mercedes-Benzintroduces the newlarge-capacityvan, the L 406 D.1977Mercedes-Benzlaunches a new lightvan lineup, internallycalled the TN or T 1.1986Mercedes-Benzpresents a new vanrange, internallycalled the T 2.1995The first-generationSprinter Van launchesin Europe andwins “InternationalVan of the Year.”2006The second-generationSprinter enters theEuropean market.2010The Mercedes-BenzSprinter enters theUS market.2015The mid-sizeMercedes-BenzMetris enters theUS market.2018The new Sprinter bringsan entirely new conceptto the large van segment.5

BUILTFOR YOUADVANCED CONNECTIVITYINNOVATIVECONCEPTThis is your van.The new Sprinter is the latest chapter in the Sprinter success story. We took the segment leader in safetyto the next level with active and passive technology such as Active Brake Assist,1 Traffic Sign Assist,ATTENTION ASSIST, 2 and the segment-exclusive Blind Spot Assist3 with Rear Cross-Traffic Alert.4 We refinedThe new Sprinter’s operating efficiency even more to keep your total cost of ownership low, and gave youmore flexibility by adding a turbocharged gasoline engine with a Best-in-Class 9G-TRONIC 9-speed automatictransmission as standard equipment.*The new Sprinter’s design evolution features a reshaped grille, fenders, and lights, plus a new rear window. The cabinarea redefines comfort with ergonomic seats and a redesigned instrument cluster. The new Sprinter takes connectivityinto the future with the MBUX (Mercedes-Benz User Experience) Multimedia System and advancements that includewireless internet access, Live Traffic Information, and the Mercedes-Benz Emergency Call System. To monitor youroperation, the Mercedes PRO ecosystem will keep you in touch with your business like never before. The new Sprinteris where innovative mobility solutions meet classic Sprinter advantages — for your benefit.6*Gasoline engine not available on all models.BOLD DESIGN7

BUILTWITH PURPOSEFrom South Carolina –The new SprinterFrom performance and durability to capacity and cargo space, there are so many reasons whyThe new Sprinter is a smart investment. But here’s one more. Our state-of-the-art, 500 millionfacility in North Charleston, SC, is now home to up to 1,300 skilled workers committed to helpingassemble one of the most advanced vehicles on the road today.89

BUILTFOR SAFETYNEW FEATURES360 CAMERA6 When the Reverse gear isselected, this visual parking aid uses four digitalcameras to generate various views of the vehicle’ssurroundings and show them in real time on themultimedia display.ACTIVE BRAKE ASSIST1 This advancedsystem senses the likelihood of a collisionwith a vehicle ahead and sends both a visualand audible warning followed by initiatingautonomous braking.ATTENTION ASSIST 2 helps prevent drowsydriving by monitoring your driving patternsand providing an early warning in casefatigue is detected.ACTIVE DISTANCE ASSIST DISTRONIC 5This intelligent cruise control system sensestraffic conditions and actively controls yourspeed to keep you at a safe distance.TRAFFIC SIGN ASSIST uses a camera to givedrivers additional help with identifying speedrestriction signs, No Passing Zones, and NoEntry signs.ENHANCEDEXISTING FEATURESEXISTING FEATURESWith safety,we’re ahead fromevery angle.When we built The new Sprinter, we didn’t just aim to set a newbenchmark for vans — we set out to make one of the safest vanson the road, period. To accomplish this lofty goal, we brought all ofour legendary knowledge, research, and development to the task.Because in the end, when it comes to protecting you and yourpassengers from danger, no standard is too high.10CROSSWIND ASSIST7 helps stabilize yourvan and boosts safety in strong, gustingcrosswinds. This standard feature helpsensure that your vehicle remains in itslane at highway speeds.WITH RESCUE ASSIST,SM first respondersto an accident can scan a QR code in aMercedes-Benz Van to quickly see wherebatteries, airbags, and other structuralelements are located in order to safelyperform the rescue.LOAD-ADAPTIVE ELECTRONIC STABILITYPROGRAM (ESP ) 8 This dynamic handlingsystem actively intervenes to help keepthe van firmly under control and safe byautomatically braking individual wheelsand reducing engine power to help stabilizethe vehicle if wheelspin, understeer, oroversteer is detected.BLIND SPOT ASSIST3 Blind Spot Assistnow has Rear Cross-Traffic Alert (RCTA),4which employs automatic braking to avoida collision with traffic crossing thevehicle’s path (e.g., vehicles or pedestrians)when reversing.HILL START ASSIST briefly stops the vehiclefrom rolling backward or forward, givingyou an extra level of safety and confidencewhen making a hill start. Hill Start Assistmaintains brake pressure for approximatelytwo seconds, so you can remove your footfrom the brake pedal without rolling.DRIVER AND PASSENGER AIRBAGS9The driver and passenger front, thorax,and window airbags9 help protect you andyour passengers in the event of a collision.HIGHBEAM ASSISTSM adjusts the highand low-beam headlamps automatically,allowing for continuous adaptation to theprevailing traffic situation. The systemhelps ensure better and earlierrecognition of the course of the road.ACTIVE LANE KEEPING ASSIST10 canprovide you with visual and audible warningsif your van leaves its lane unintentionally. Acamera in the windshield monitors the roadahead and helps detect when you may haveveered away from lane markings.Sprinter airbags shown are from Model Year 2014.11

BUILTTHE EFFICIENCY OF DIESEL. THE CONVENIENCEOF GAS. IT’S YOUR CHOICE.FOR PERFORMANCE2.0L 4-CYLINDERTURBO GASOLINE3.0L 6-CYLINDERTURBO ION SYSTEM:INDUCTION SYSTEM:Common-Rail-Direct- Injection (CDI)Bosch injection (200 bar)BORE/STROKE:BORE/STROKE:83.0 mm/92.0 mm83.0 mm/92.0 mmHORSEPOWER @ RPM:HORSEPOWER @ RPM:188 hp @ 3,800 rpm188 hp @ 5,000 rpmTORQUE: lb-ft @ RPM:TORQUE: lb-ft @ RPM:325 lb-ft @ 1,400–2,400 rpm258 lb-ft @ 2,500–3,500 rpmTRANSMISSION:TRANSMISSION:Automatic Transmission, 7G-TRONIC PlusAutomatic Transmission, 9G-TRONICTorque curve:Torque inlb-ftBuilt to poweryour business.Performance is about having the horsepower, torque, and hauling capabilities to handlewhatever you have to do. The new Sprinter gives you that confidence, and the flexibilityto choose between two drivetrains. For the first time, we’re offering turbocharged muscleand the convenience of gasoline in one package with a 4-cylinder turbocharged gasolineengine mated to an industry-leading 9G-TRONIC 9-speed automatic transmission asstandard equipment.*A 3.0L 6-cylinder turbo diesel engine11 with a 7G-TRONIC Plus 7-speed automatic transmission is also available.If you don’t want bad weather or road conditions to stop you from getting to work, we’re the only manufacturerin the segment offering an optional 4x4 drivetrain with on-demand 4-wheel drive from the factory.12*Gasoline engine not available on all models.600550500450400350325 lb-ft300“ the tried-and-true 3.0-literV6 turbo diesel strong pullingpower, good fuel economy,and proven longevity.”258 lb-ft2502001501001,0001,5002,000 2,5003,000 3,5004,000Engine speed in rpmGasDiesel— KELLEY BLUE BOOK’S KBB.COM*TORQUE: IT’S WHAT’S INSIDE THAT COUNTS.* From 2014 Mercedes-Benz Sprinter3500 Cargo Review on Kelley BlueBook’s KBB.com. Kelley Blue Book isa registered trademark of Kelley BlueBook Co., Inc.Horsepower numbers are fine, but torque is what your van needs to get up tospeed. What’s also important is the rpm at which the peak torque numbers comein. Notice how The new Sprinter’s peak torque comes in at 1,400 rpm — justabove an idle. This means that you’ll be at peak torque quickly — and moving froma standing stop efficiently.13

BUILTFOR EFFICIENCYGASOLINE ENGINEFor the first time, The newSprinter offers a turbocharged4-cylinder gasoline engine withDirect Injection and 258 lb-ft oftorque as standard equipment.*EFFICIENT DIESEL ENGINE 11With turbocharged power, 325 lb-ftof torque, and diesel fuel economy,The new Sprinter’s impressive6-cylinder engine delivers power anddurability in one compact package.Higher satisfaction.Lower cost of ownership.7G-TRONIC PLUS 7-SPEEDAUTOMATIC TRANSMISSIONThe low first gear and overdrive highgear in The new Sprinter’s 7-speedautomatic transmission help youaccelerate from a stop and conservefuel on the highway.9G-TRONIC 9-SPEEDAUTOMATIC TRANSMISSIONThis transmission is a first for thesegment and features rapid response,a smooth transition between gears, andefficient highway driving.When you’re looking at a commercial van, there are two cost factors to consider: the cost to buy it, and thecost to own it. The new Sprinter is designed to deliver cost effectiveness that lasts for years. Combine thiswith the van’s legendary durability, and The new Sprinter will keep your day-to-day costs down and yourproductivity up — ultimately helping your whole company run more smoothly.In addition to lowering your total cost of ownership, The new Sprinter helps keep drivers efficient and productive withamenities such as: Ergonomic seats with lowered sides andlumbar supports Comfortable pedal position Elimination of display reflections in windscreen14 Optimized noise reduction Increased steering wheel adjustabilityfor tall/short drivers Multiple rear-step variationsUP TO A 20,000-MILE SERVICEINTERVAL12The new Sprinter’s Best-in-Classservice intervals of up to 20,000miles12 for diesel, and up to 15,000miles12 for gas keep you on the road,raising productivity and lowering thetotal cost of ownership.*Gasoline engine not available on all models.The Sprinter won the 2018 ALGResidual Value Award.1315

BUILTFOR CONNECTIVITY3 BUNDLES FOR EVERYCONNECTIVITY NEEDMERCEDES PRO CONNECT IS MADE UPOF THE FOLLOWING ELEMENTSOPTIMIZED ASSISTANCEServices Included: Accident and BreakdownManagement Emergency Call System15 Live Traffic Information16 Car-to-X Communication17 Software Updates18 Internet in the Car19 Maintenance andRepair Management20 Online Map Update21MERCEDES PRO CONNECT APP30— the direct line to the driver.The driver can now easily access valuablevehicle and job-related information. Navigation Functions22VEHICLE MANAGEMENT TOOL31— the control center.The fleet manager’s customized hub ofconnectivity that provides a comprehensiveoverview of fleet resources — simplifyinglogistics and increasing productivity.COMMUNICATION MODULE 32— standard in every new Sprinter.This is the central point of contact thatensures the broadest range of connectivity,quickly transmitting data with thepermanently installed 4G LTE SIM card. Multimedia Functions23EFFICIENT FLEET MANAGEMENTBENEFITS AT A GLANCEServices Included:FOR THE BUSINESS OWNERFOR THE FLEET MANAGER Vehicle Supervision Increase overall business efficiency Eco Monitor Easy location of a stolen vehiclethrough the Vehicle Management Tool,which shows the vehicle's currentposition Integration into multi-brand vehiclemanagement systems Remote Control2425 Vehicle Operations26 Fleet Communicationincl. Send2Car27 Digital Driver’s Log28Making yourjob easier.Mercedes PRO connect is the first of several Mercedes PROsolutions. It works harder to make your job easier — intelligentlyconnecting fleet managers, drivers, and vehicles to increase theefficiency and productivity of your company in the long run.1416Mercedes PRO connect is standard on every new Sprinter. Digital Trip Management Potential for a reduction in fuelconsumption and therefore lowerfuel costs Theft Warning29FOR THE DRIVERDATA INTERFACEMERCEDES-BENZ VANSServices Included: Vehicle DataInterface extended Vehicle DataInterface light Clear overview of the fleet as eachvehicle’s information is clearlyshown in the VehicleManagement Tool Trips can be planned moreefficiently and at shorternotice as the fleet managerhas all the current dataavailable at a glance Effective assistance in case ofan emergency Makes work easier as vehicle remotecontrol also works when the vehicle key isnot available More efficient working procedures asaddresses can be directly adopted intothe vehicle's navigation system forfaster arrival17

BUILTWITH INFOTAINMENTMore than a van —a mobile workspace.Spend just a moment with its state-of-the-art infotainment system, and you’ll know thatThe new Sprinter was built for you. All the options and controls are placed in “functionalislands” and logically incorporated into the overall design of The new Sprinter’s cabin,making every action smooth, intuitive, and economical. The results are fewer driverdistractions and increased efficiency and productivity.18THE NEW SPRINTERINFOTAINMENT SYSTEM FEATURES:CHARGING OPTIONS are strategicallylocated on the dashboard and include USB-Cports, wireless, and 12V chargers.LIVE TRAFFIC INFORMATION providestraffic data in real time for more efficienttraveling to and from work.SMARTPHONE INTEGRATION FOR APPLECARPLAY AND ANDROID AUTO 33as well as Bluetooth capability are nowavailable in The new Sprinter.THE WIRELESS INTERNET ACCESS is ahighly stable connection that allows theuse of mobile devices in the vehicle.MERCEDES-BENZ EMERGENCYCALL SYSTEM sends out anautomatic emergency callfor faster arrival ofrescue services.THE INNOVATIVE MBUX (MERCEDES-BENZUSER EXPERIENCE) delivers content fromnavigation to entertainment and includesoptional LINGUATRONIC “Hey Mercedes”voice control and what3words, our geocodedmap system.7" AND 10.25" TOUCHSCREENSFor the first time, display screens that areactivated via touch, voice control, or touchbuttons on the steering wheel are availableon The new Sprinter.19

BUILTFOR SUCCESSThousands of configurations.Unlimited potential.When we say The new Sprinter is built for you, we mean that literally.Choose from thousands of features, configurations, and upfit solutions that give you the ability to build avan that’s ready to work for you now, and prepared to carry your business into the future. It’s the differencebetween a van that you merely drive and a van that is driven to help you succeed.2021

SPRINTER CARGOSPECIFICATIONSThe new Sprinter Cargo Vans are availablein 1500, 2500, 3500, 3500XD, and 4500 series.TWO ROOF HEIGHTSSTANDARD ROOFHIGH ROOFMax: 95.5"Max: 95.5"Max: 97.9"Max: 109.1"Available on the Single tire models, thiswheel arch covering’s square shape andflat top provide extra storage opportunities,as well as protection for the wheel arch.THREE LENGTHSThe rear doors feature new hinges withself-locking mechanisms.233.5" (144" WB)274.3" (170" WB)LED strip lighting improves cargoloading vision.290"(170" EXT. WB)SPRINTER CARGO QUICK FACTSMaximum effort.Whatever your work demands are, The new Sprinter Cargo Van gives you the flexibility to create aconfiguration to meet your exact needs. To make sure we have what you’re looking for, we’ve addeda 1500 and 4500 series to the lineup. The 1500 is a lighter-duty model that delivers big-time productivity.For serious hauling capability, the 4500 model will handle your heaviest jobs. There’s also a 2500, a 3500,and a 3500XD model. Whichever you choose, the service intervals of up to 20,000 miles12 for diesel and upto 15,000 miles12 for gasoline will keep your productivity high and your cost of ownership low.New pallet bracing and tie-downs helpwhen hauling cargo with unusual sizesand shapes.34532.6cu. ft.MAXIMUM PAYLOAD:ENGINES:6,735 lbs.2.0L 4-cylinder turbo gasoline,*3.0L 6-cylinder turbo diesel11MAXIMUM CARGO VOLUME:MAXIMUM CARGO FLOOR WIDTH:532.6 cu. ft.70.4"MAXIMUM TOWING CAPACITY:35TRANSMISSIONS:7,500 lbs.9G-TRONIC 9-speed AutomaticTransmission, 7G-TRONIC Plus7-speed Automatic TransmissionMAXIMUM CARGO FLOOR LENGTH:TBDMAXIMUM INTERIORSTANDING HEIGHT:79.1"22The new Sprinter 4500 model sets a newbenchmark for payload capacity of up to6,735 lbs.* Gasoline engine not available on all models.All measurements in inches. All width measurements include mirrors.See page 40 for a complete listing of models and specifications.23

SPRINTER CREWSPECIFICATIONSThe new Sprinter Crew Vans are available in2500, 3500, 3500XD, and 4500 series.ONE ROOF HEIGHTHIGH ROOFMax: 95.5"The removable 3-seat bench is covered indurable upholstery and gives your crew aroomy, safe, and comfortable ride.Max: 109.1"TWO LENGTHS233.5" (144" WB)In addition to seating for up to five people,The new Sprinter Crew Van features amplecargo space.Carrying you forward.Once again, we’ve created a van to fulfill a specific need. The new Sprinter Crew Van is theonly factory crew configuration in its class. It seats up to five and still has room for materialor cargo. To fulfill the need for power and the desire for the convenience of gasoline, a 4-cylinderturbocharged gasoline engine with a Best-in-Class 9G-TRONIC 9-speed automatic transmission isnow standard equipment.* A V6 turbo diesel engine11 with a 7G-TRONIC Plus 7-speed AutomaticTransmission is also available.274.3" (170" WB)SPRINTER CREW QUICK FACTSENGINES:MAXIMUM PAYLOAD:2.0L 4-cylinder turbo gasoline,*3.0L 6-cylinder turbo diesel11TBD370.8cu. ft.MAXIMUM CARGO VOLUME:MAXIMUM INTERIOR STANDING HEIGHT:370.8 cu. ft.76.7"MAXIMUM TOWING CAPACITY:35TBDMAXIMUM CARGO FLOOR LENGTH:TBDTRANSMISSIONS:9G-TRONIC 9-speed Automatic Transmission,7G-TRONIC Plus 7-speed Automatic TransmissionSEATING CAPACITY:Up to five24* Gasoline engine not available on all models.All measurements in inches. All width measurements include mirrors.See page 42 for a complete listing of models and specifications.25

SPRINTER PASSENGERSPECIFICATIONSThe new Sprinter Passenger Vans areavailable in 1500 & 2500 series.ONE ROOF HEIGHTHIGH ROOF92.3"The new Sprinter Passenger Van now offers seatingfor up to 15 adults.Max: 114.2"TWO LENGTHSAn impressive interior standing height of up to 6'3"provides greater passenger comfort with plenty ofroom to move.233.5" (144" WB)274.3" (170" WB)TWO INTERIOR CONFIGURATIONS12-PASSENGER (144" WB)15-PASSENGER (170" WB)Roof air conditioning comes in two output levels,including a high-performance air conditioner.SPRINTER PASSENGER QUICK FACTSSeats 15. Stands alone.The ergonomic rear seats have individual headrestsand an available reclining option.111.2cu. ft.Looking to carry more passengers? The new Sprinter accomplishes that in a big way withtotally new seating for up to 15 people, and provides an experience every one of them will enjoy.USB-C ports can keep them connected, and the spacious rear storage area provides ampleroom for luggage. All the while, you’ll know that they’re protected by a level of safety onlyMercedes-Benz can deliver.ENGINES:3,441 lbs.2.0L 4-cylinder turbo gasoline,*3.0L 6-cylinder turbo diesel11MAXIMUM CARGO VOLUME:111.2 cu. ft.MAXIMUM TOWING CAPACITY:355,000 lbs.TRANSMISSIONS:The maximum 69.8" floor width and generous legroommean there’s plenty of room to sit and stretch out.26MAX

4 Mercedes-Benz Vans History 6 The new Sprinter 8 Our New Factory 10 Safety 12 Performance 14 Cost Efficiency . * From 2014 Mercedes-Benz Sprinter 3500 Cargo Review on Kelley Blue . 250 200 150 100 1,000 1,500 2,000 2,500 3,000 3,500 4,000 speedinrpm 3 25 lb-ft 258 lb-ft Gas Diesel 12 13.

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1977 Mercedes-Benz launches a new light van lineup, internally called the TN or T 1. 2006 The second-generation Sprinter enters the European market. 1986 Mercedes-Benz presents a new van range, internally called the T 2. 2010 The Mercedes-Benz Sprinter enters the Canadian market. 2015 The midsize Mercedes-Benz Metris enters the Canadian market.

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Mercedes-Benz maintenance intervals. The first tire rotation, so long as it occurs before 6,500 miles (vehicle odometer), will be provided at no charge by an authorized Mercedes-Benz Center courtesy of Mercedes-Benz. Should a tire rotation not be possible for your vehicle’s tire configuration, an authorized Mercedes-Benz Center will

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