STATE AND LOCAL DELL EMC SOLUTIONS FOR GOVERNMENT .

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DELL EMC SOLUTIONS FORSTATE AND LOCAL GOVERNMENTTransform for the Future to Benefit and Protect the Citizens You ServeSTATE AND LOCALGOVERNMENT:INNOVATING FORTHE 21ST CENTURYToday’s state and local governments have atremendous opportunity to better serve theircitizens through technology. Thanks to technologicaladvances including the cloud, mobility, and big data,agencies are finding new ways of improving accessand delivery of government services while drivinginnovation through new efficiencies and cost savings.As a result, state and local governments are equippedto move IT into the 21st century and implementmodern converged infrastructures that are open,affordable and efficient.OPPORTUNITIES AND CHALLENGESThe state and local government workplace is rapidlychanging as technology continues to move to theforefront. Influenced by these technology advances,government agencies have many opportunities – andchallenges – as they strive to innovate.

SOME OF THE KEY OPPORTUNITIES ARE:Cloud AdoptionCloud adoption is on the rise, as more and more cloud service providerscreate solutions specifically designed to meet public sector needs andcompliance requirements. According to the Center for Digital Government’s2016 Digital Cities Survey, 91 percent of cities that responded have nearlyone-third of their applications and systems in the cloud.MobilityMobility continues to lead the way when it comes to applications, with95 percent of Americans now owning a cell phone and approximately 50percent owning a tablet. Because of this trend, citizens and workers nowexpect their government agencies to support mobile device applications sothey can access information, perform transactions and conduct businessanywhere, anytime. In response, state and local governments are offeringdownloadable apps and using responsive web design.Big Data and AnalyticsGovernment is one of the biggest producers of data, and a wealth ofstructured (e.g., databases, forms) and unstructured (e.g., video files,photographs, emails and data files) data resides within governmentorganizations. Agencies that can harness this data will be poised to provideservices and create new efficiencies.Emerging TechnologiesSmart cities are using Internet of Things (IoT) devices and sensors togenerate real-time data about everything from power consumption totraffic patterns and pollution levels. The global smart cities movement isexpected to generate a total of 41 trillion in new spending over the next20 years, transforming how government makes investments in technologyand infrastructure.2

AT THE SAME TIME, AGENCIES ARE FACED WITHSIGNIFICANT CHALLENGES, INCLUDING:CybersecurityCybersecurity continues to be the number one priority for government ITleaders today. State and local governments, like all organizations today, arehighly concerned about their systems being compromised through hacks orransomware attacks. And as many government organizations increase their useof mobile devices and applications, they are challenged to effectively manageand secure not only organization-provided devices, but also personal devicesthat employees bring into the workplace.However, not all state and local governments have funding in place to improvetheir cybersecurity positioning. And cloud services, mobile initiatives and otherinnovations add complexity and risk without proper management in place.Cost ReductionBecause personnel costs make up 55 percent of local government budgets and20 percent of state budgets1, it is critical that organizations maximize the valueof their workforce investments. The problem? IT is often considered a burden toagencies, even though agencies rely heavily on IT to deliver services to citizens.As state and local governments look to stretch their dollars in the face oflegislative funding shortfalls, they are seeking to consolidate IT resources whileoptimizing and leveraging new technologies.IT ModernizationMost government agencies do not have modern data centers, and many of themare running their critical business applications on aging legacy equipment. Lackingmodern infrastructures, agencies need virtualization and converged solutions toenable innovative services delivered through IT-as-a-service offerings.3

LaborA rapidly aging population is leading to a “Silver Tsunami” ofretirements. In fact, about one-fifth of the U.S. populationwill be 65 or older by the year 20302. These retirements,along with a shortage of skilled labor in specific areas,threaten continuity and productivity in many agencies today.Additionally, millennials comprise more than one-third of allworkers, and they will make up 75 percent of the workforceby 20253. These younger workers rely on technology in theirpersonal lives and expect it in the workplace. To attract andkeep talent, organizations need to provide modern toolsand opportunities for collaboration, communication andinnovation to keep workers engaged and productive.Data AccessEmployees who can quickly and easily access meaningfuldata can make faster, better-informed decisions. This isespecially important for first responders and other publicsafety workers, and it drives productivity for case managers,healthcare providers and public works employees.State and local governments need to store their data inmodern, secure, high-performance data storage systems thatenable fast, easy access. As a result, employees can havereal-time decision support and operational insight; providemore efficient services; reduce errors and redundancies; andimprove communication and service delivery.Sources:1. Center on Budget and Policy Priorities 2. United States Census Bureau 3. The Brookings Institution4

Helping State and LocalGovernments Cut CostsState and local governmentsfacing ever-tightening budgets candeploy cost-effective Dell EMCPowerEdge servers – while still gainingthe superior performance theyneed to support modern servicesfor citizens.Larger agencies with highercompute resource requirementscan reduce costs while enablingflexibility through Dell EMCConverged and Hyper-Convergedcompute and storage solutionssuch as VxRail, Vblock and VxRack.These solutions help consolidatedata center footprints, so agenciescan operate more efficiently andwith fewer staff.State and local governments canalso overcome budget hurdlesby working with Dell FinancialServices (DFS) to procuresolutions. DFS offers lease, leaseto-own and other structuredpayments plans designed to fitagency budget cycles. In addition,Dell EMC offers national contractsto make the procurement processas simple as possible.MOVING AHEAD THROUGH DIGITAL TRANSFORMATIONWe are now at the intersection oftraditional and new IT. To overcomethe numerous obstacles they facetoday, state and local governmentsmust move quickly to adopt newtechnologies and invest resourceswisely to leapfrog older technologiesand become future ready.At Dell EMC, we believe this requiresDigital Transformation, whichcan turn your IT into an agile andefficient innovation engine that canbetter meet, exceed, and anticipatecitizens’ demands by being moreresponsive to your constituents.Agencies embracing Digital Transformationmust change in three key areas:IT transformationWhere IT organizations create a moderninfrastructure to enable digital transformationWorkforce transformationWhere IT creates a truly digital work environmentSecurity transformationWhere data is secure in transit and at rest, and where ITdrives value to the organization as it creates a new kindof security strategy for IT, the workforce and the agency.5

DELL EMC: GUIDING YOU THROUGHYOUR TRANSFORMATIONAL JOURNEYDell EMC is a leader in enabling state and local governments to transformtheir operations and deliver IT as a service. Using Dell EMC solutions, stateand local governments can simplify the digital transformation journey throughconverged and hyper-converged technologies, system virtualization andcomprehensive solutions – from the edge to the core to the cloud – thatprovide deep functionality built to meet the demands of the 21st centurygovernment.Dell EMC enables digital transformation through the connected DellTechnologies family of brands: Dell, Dell EMC, Pivotal, RSA, SecureWorks,Virtustream, and VMware. Through these brands, we offer a wide range ofproducts and solutions for state and local governments. All our solutions haveintegrated security capabilities and are fast to deploy and easy to maintain.Dell EMC technologies are designed to enable:Efficient Government TransformationTransforming your IT efficiency is critical for innovation, creating a foundationthat enables organizations to rapidly, cost-effectively and securely deploynew capabilities and expand capacity as data volumes grow, new regulatoryrequirements come into play, and new end user expectations are created.6

DELL EMC TECHNOLOGIES THAT SUPPORT EFFICIENT GOVERNMENT TRANSFORMATION:7Converged andHyper-Converged SolutionsConsolidated Storageand Server SolutionsCloud and HybridCloud SolutionsData Protection SolutionsBig Data andAnalytics SolutionsIoT (Internet of Things)Designed to bolster agencies’ ITmodernization efforts, solutionsinclude Dell EMC Vblock andVxBlock, VxRack and VxRail.Dell EMC offers a full rangeof data center technologies,including Dell EMC PowerEdgerack and tower servers;PowerEdge modular FX, VRTXand blade servers; Dell EMCNetworking switches; VMwareNSX network virtualizationplatform; and Dell EMC VMAX,Isilon, Unity and XtremIO all-flashstorage arrays.Cloud and hybrid cloudtechnology solutions includeDell EMC Elastic Cloud Storage(ECS), Isilon, CloudArray,Enterprise Hybrid CloudSolutions (EHC), CloudConnect,VMware vCloud Air, VirtuStreamand Pivotal Cloud Foundry.Offering data protection fromclient to edge to core to thecloud, data protection solutionsinclude Dell EMC VPLEX;RecoverPoint; Avamar and DataDomain backup and recoverysolutions; NetWorker backupsoftware; PowerVault storage;and the CloudBoost platformSolutions include the Greenplumdata compute appliance; Dell EMCIoT Gateway; Dell EMC Isilon andECS Data Lakes; and Pivotal.Dell EMC IoT solutions such asNSX and Dell EMC IoT Gatewayhelp you support smart citysolutions that integrate IoT devices,sensors, license plate readers, andvideo surveillance services.

CUSTOMER SUCCESS STORY:GEORGIA STATE BOARD OF WORKERS’ COMPENSATIONThe ChallengeThe Georgia State Board of Workers’ Compensation (SBWC) needed to improve itsservice quality in claims management for internal staff and stakeholders within theworkers’ compensation system, to ensure 24/7 uptime and support 2,500 concurrentusers. However, SBWC had operated on an outdated system for nearly a decade andwanted to upgrade its IT environment to deliver a more stable and productive userexperience.The Solution: A New Dell EMC IT InfrastructureSBWC and Dell EMC redesigned the agency’s network architecture, deploying five DellEMC PowerEdge R730 rack servers as host servers in a virtualized environment based onVMware vCenter Server and Site Recovery Manager. SBWC then implemented Dell EMCPS6210E storage arrays with a combined 48TB of storage space, and replaced legacynetwork switches with faster 10GbE and 1GbE Dell EMC Networking N-Series switches.Finally, SBWC set up a disaster recovery system at a field office, with additional Dell EMCPowerEdge servers and Dell EMC storage arrays.Benefits 50% Reduction in IT Administrative Time 80% Improvement in User Efficiency Reliable Disaster Recovery and Backup SolutionsThe new ICMS system is quicker atprocessing claims as well as more robust.What took ten clicks now takes 3.”Delece Brooks, Executive Director,Georgia State Board of Workers’ CompensationSimplifying Your Journey to the CloudState and local governments are embracing the cloud, but they often need help on theirmigration journey. Dell EMC can assist by providing cloud and hybrid cloud solutionsthat help create agility and flexibility. Through innovative cloud products and services,Dell EMC accelerates the cloud journey to help you serve, store, manage, protect andanalyze your information in an agile, trusted and cost-effective way.Using Dell EMC Enterprise Hybrid Cloud (EHC) Solutions, you get the benefits of a converged infrastructuresolution along with a management console and a service catalog that enables you to provide sharedservices to both end users and other agencies. Additionally, you can take advantage of Virtustream cloudmanagement software to swiftly and easily move existing mission-critical applications to the private, publicor hybrid cloud. Virtustream complies with key federal data security regulations such as FedRAMP and CJIS.8

CUSTOMER SUCCESS STORY:CITY OF VIRGINIA BEACH, VIRGINIAThe ChallengeVirginia Beach, Virginia, is a modern and growing city, but it was limited by technologiesthat could no longer adequately support the city’s services. The city’s aginginfrastructure was hard to maintain and required additional administrative overheadbecause of the need for different skillsets. Virginia Beach needed to deploy a new,more sophisticated IT infrastructure that could empower customers and citizens withtechnology innovations.The Solution: Dell EMC Converged InfrastructureThe city worked with Dell EMC to implement a Dell EMC Vblock–based convergedinfrastructure and Dell EMC Isilon storage technologies. Vblock Systems gives the citya building-block approach that enables it to quickly scale its infrastructure, rather thanreplacing components, when more processing power or storage capacity is required.With the new solution, the City of Virginia Beach has a single unified platform to scale,secure, and efficiently operate its applications.Benefits Modern, Forward-Thinking InfrastructureThe city’s new technologies are designed to meet its current needs,with the necessary scalability to meet future projected growth. 675,000 in Annual SavingsThe city expects to save more than 675,000 per year in maintenance, labor,and power and cooling costs, while avoiding the expense of 1.2M to upgradethe legacy storage systems. The city also anticipates a payback in 3.99 yearsand a 5-year return on investment of 25.2%. Reduced Risk of Service Interruption and Possible Data LossWith Dell EMC Vblock Systems, the city’s backups are reduced to only 4 hoursand recent data can be recovered in minutes: greatly reducing the loss of datain the event of a disaster.Our mission to deliver a dynamic andevolving set of core services and innovativetechnologies that the citizens demand iscritical. Dell EMC is helping the City of VirginiaBeach achieve this mission by enabling us todevelop and implement the best technologysolutions to meet those demands. VblockSystems helps make this possible by providingthe agility and scalability to meet growing datamanagement needs and to deliver services thatsupport the real-world needs of the community.”Matthew Arvay, former CIO, City of Virginia Beach, VA9

WORKFORCE TRANSFORMATIONProviding staff and citizens with secure and up-to-date data empowers them all to make better informed decisions, helping toreduce errors or duplication of efforts and improving overall communication and service delivery. Workforce transformation canalso be enabled through powerful and flexible mobile devices and tools that help you attract and retain workers.Dell EMC technologies for Workforce Transformation include:10Innovative Mobile SolutionsFlexible Desktop SolutionsDell Precision WorkstationsVirtualized Computing SolutionsDell EMC offers the right mobile devices and toolsfor your needs, including Dell Latitude laptops, DellLatitude Rugged laptops, and Dell XPS laptops.Designed with maximum flexibility to meet thedemands of all employees, Dell EMC features DellInspiron desktop PCs, Dell XPS desktop computers,and Dell All-in-One PCs.Dell EMC Precision Tower Workstations offer highperformance and customization to power professionalapplications, while thin and light Dell EMC PrecisionMobile Workstations are designed to support today’sdemanding business applications.Dell EMC virtualized desktop infrastructure (VDI)solutions feature Dell EMC VMware Horizon virtualdesktops and Wyse thin clients.

CUSTOMER SUCCESS STORY:LOS ANGELES POLICE DEPARTMENT (LAPD)The ChallengeTo improve efficiency and mobility for its officers on the streets of L.A., LAPD wanted to deploylaptops throughout the organization. Because squad cars are not ideal for devices, LAPD neededrugged solutions to provide mission-critical reliability under the most extreme conditions.The Solution: Dell Latitude Rugged NotebooksLAPD deployed Dell Latitude Rugged notebooks in the trunks of squad cars, with dash-mountedtouch-screen monitors and keyboards connected to the devices.Benefits Protecting officers and IT in all situations and environments Reliably running up to 10 programs a day Increasing public safety by boosting efficiency and enabling officer agilityIt’s critical that our notebooks are always available — especiallywhen we’re dealing with potentially life-threatening situations.Dell Rugged notebooks are always running, and they just operatelike they’re supposed to.”11Jim Stover, Officer, LAPDDell EMC Consulting Services forState and Local GovernmentsDell EMC offers a full range of consulting and professionalservices to help state and local governments design,configure and implement modern data center, and other,solutions to aid in the digital transformation process.These services include: Big Data, Data Management & AnalyticsCloud & Mobile Application DevelopmentConsulting for Enterprise Application Cloud WorkloadsData Protection Assessments & ServicesEnterprise Architectures, IT Strategy &TransformationIT Assessment, Design & ImplementationITIL & ITSM ConsultingMigrate, Modernize & Optimize ITResidency ServicesSecurity Services, Governance & Frameworks

CYBERSECURITY TRANSFORMATIONAt Dell EMC, security is more than just an add-on to an existing product. It’s integrated into everysolution, part of a holistic security approach that eliminates gaps in security and governance strategies tomitigate risk, comply with regulations and help your agency thrive in a connected world.Dell EMC technologies for Cybersecurity Transformation include:12End Point SecurityGovernance and ComplianceSecurity AnalyticsCloud SecurityData ProtectionProtect your devices with features suchas VMware AirWatch enterprise mobilitymanagement technology and RSA, whichdelivers advanced threat detection, cyberincident response, and identity and accessmanagement.Take advantage of the RSA Archer GRCplatform to create a common set ofcapabilities and methodologies to supportyour risk and compliance requirements.Using SecureWorks and RSA, you cangain security-as-a-service capabilitiesthat drive comprehensive analytics.Use Virtustream to run your mostcomplex, critical applications with thesecurity and resilience your agency needs.Back up and protect your most criticaldata by using Dell EMC VPLEX;RecoverPoint; Avamar and DataDomain backup and recovery solutions;NetWorker backup software; PowerVaultstorage; and the CloudBoost platform.

CUSTOMER SUCCESS STORIES:TEXAS DEPARTMENT OF INFORMATION RESOURCESThe ChallengeThe Texas Department of Information Resources manages large amounts of informationfor many different agencies and higher education institutions across the state. Its systemsand processes, though, were outdated and cumbersome and created inefficienciesthroughout the organization.The Solution: RSA ArcherThe department chose to deploy RSA Archer, taking advantage of the solution’senterprise, policy risk, compliance and incident modules.As other people in our departmentlearn about the Archer tool andits ease of use and flexibility, theyare asking us to undertake otheruse cases. It’s been extremelysuccessful.”13Nancy Rainosek, Governance, Risk, and Compliance ProgramManager, Texas Department of Information ResourcesBenefits Centralizes ReportingWith RSA Archer, all risk assessments and security i

Dell EMC is a leader in enabling state and local governments to transform their operations and deliver IT as a service. Using Dell EMC solutions, state . platform; and Dell EMC VMAX, Isilon, Unity and XtremIO all-flash storage arrays. Cloud and Hybrid Cloud Solutions Cloud and hybrid cloud technology solutions include

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