Panopticon 2020.3.0 Designer (Desktop) Installation And .

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Altair Panopticon v2021.0DESIGNER – DESKTOP EDITIONINSTALLATION ANDTROUBLESHOOTING GUIDE

TABLE OF CONTENTS[1] OVERVIEW . 1Installation Packages . 1Downloading Altair Panopticon Designer (Desktop). 1System Requirements . 2[2] INSTALLING ALTAIR PANOPTICON DESIGNER (DESKTOP) . 3Silent Install of Altair Panopticon Designer (Desktop) . 7Silent Install through Running a Command Line . 7Silent Install Through Running a Batch File . 7Installing and Publishing Panopticon Designer (Desktop) in Citrix . 9Setting Folder Permissions . 15LICENSING. 16Using Altair Units License in a Stand-alone Installation . 16Using Hosted Altair Units License in a Stand-alone Installation. 17Using Volume-based License in a Stand-alone Installation . 19[3] DATA CONNECTORS THIRD PARTY SOFTWARE INSTALLATION . 21SAP Sybase ESP . 21StreamBase 7.1 . 22StreamBase LiveView . 22OneTick & OneTick CEP . 23JMX. 23Advanced Message Processing System (AMPS) . 24Solace . 24R & PYTHON TRANSFORM SUPPORT . 25R Integration. 25Python Integration . 26[4] RUNNING ALTAIR PANOPTICON DESIGNER (DESKTOP) FOR THE FIRST TIME . 30Changing the Usage Mode . 35UPGRADING ALTAIR PANOPTICON DESIGNER (DESKTOP) . 41Altair Engineering, Inc. All Rights Reserved. / Nasdaq:ALTR / altair.com

Upgrading . 41Uninstalling and Re-Installing . 41Silent Uninstalling and Re-installing . 41Resolving Installation Issues . 42Altair Panopticon Designer (Desktop) Log . 42[KNOWN ISSUES]. 44Activation Failed – Unknown Error [–77] . 44Activation Failed – Insufficient Privileges to start the service . 45Authorized Using a Standalone License File. License File Invalid . 45Windows Firewall has blocked some features of this program . 46

[1] OVERVIEWINSTALLATION PACKAGESAltair Panopticon Designer – Desktop Edition or Panopticon Designer (Desktop)) and Altair PanopticonVisualization Server or Panopticon Visualization Server include several separate installation packages: Altair Panopticon Designer (Desktop) 32-bit Altair Panopticon Designer (Desktop) 64-bit Altair Panopticon Visualization ServerThe Panopticon Designer (Desktop) program can be used on its own without being connected to the PanopticonVisualization Server component. Panopticon Designer (Desktop) allows users to design and use new Panopticonworkbooks and dashboards and also publish to the Panopticon Visualization Server, for distributed web access.The Panopticon Visualization Server is the best way to make Panopticon workbooks and dashboards available tolarge numbers of users.Both components are licensed to provide data connectivity and visualization options.A typical installation scenario is to provide authors with copies of Panopticon Designer (Desktop). They develop newworkbooks and dashboards based on user requirements and then publish them to the Panopticon VisualizationServer. Most business users then access the system over the web with no local software installation needed.DOWNLOADING ALTAIR PANOPTICONDESIGNER (DESKTOP)You can download Panopticon Designer (Desktop) directly from our support website.If you have received this document without the software package itself, if you need to acquire a new version ofPanopticon Designer (Desktop), or if you wish us to deliver an add-on, please contact Altair Engineering, Inc. directlyusing the information listed on the cover pages of this document.Our standard installation consists of: 32-bit: AltairPanopticonDesignerx86wInstaller.exe 64-bit: n 2021.0 Designer (Desktop) Installation and Troubleshooting Guide1

SYSTEM REQUIREMENTSThe Panopticon Designer (Desktop) is supported on Microsoft Windows operating systems, including: Windows 7 Windows 10 Windows Server 2012These can be physical or virtualized systems such as Citrix. Refer to Installing and Publishing Designer (Desktop) inCitrix for more information.Further information on minimum configurations is listed in the Panopticon Designer (Desktop) Reference Guide.To support R data transforms & connectivity it also requires: R Rserve Additional libraries as required for specific capabilitiesTo support Python data transforms & connectivity it also requires: CPython Latest version of Pyro4 Additional modules such as Numpy, Scipy and Pandas, as required for specific capabilitiesNOTEPanopticon Designer (Desktop) requires Microsoft .NET Framework 4.5.Panopticon Designer (Desktop) also requires administrative privilegesduring installation. Administrative privileges are not required afterinstallation is complete.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide2

[2] INSTALLING ALTAIRPANOPTICON DESIGNER (DESKTOP)Panopticon Designer (Desktop) is a Windows program for use in a desktop environment. The install file consists of asingle executable: 32-bit: AltairPanopticonDesignerx86wInstaller.exe 64-bit: AltairPanopticonDesignerx64wInstaller.exeA separate MSI and setup.exe is available on request for integration into corporate delivery mechanisms.Steps:1.Run setup.exe as an administrator (right-click and Run as Administrator).The Setup Wizard displays:2.Click Next.The End-User License Agreement dialog displays:Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide3

3.Read and check the I accept the terms in the License Agreement box then click Next.The Destination Folder dialog displays:4.Confirm the installation folder.5.Click Next.The Confirm Installation dialog displays:Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide4

6.Click Install to confirm the installation. You will be informed about the progress of the installation process:Installation typically takes less than 30 seconds.You will be notified once the installation is complete:Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide5

7.And finaly, click Finish.The installation creates a Datawatch Desktop folder under the user’s My Documents folder. Within this folder youwill find several sub-folders: Data Datatables Example Datatable Templates Example Workbooks Workbooks Cached Data Global CachesThese folders are the default locations for workbooks and data tables created with the Panopticon Designer(Desktop) software; plus storage for any data files retrieved from the Panopticon Visualization Server.The installation program also creates a log file under the user’s profile within the Application Data folder in WindowsXP (the AppData\Roaming folder in Windows 7/10/2012) using this folder structure:\Datawatch Desktop\Designer\Log.txtThis log file can also easily be retrieved by using the Help Export Log File menu option within the PanopticonDesigner (Desktop).After a successful installation, you will need to either connect to a Panopticon Visualization Server or select thelicense type to use your copy of Panopticon Designer (Desktop) for stand-alone use.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide6

SILENT INSTALL OF ALTAIR PANOPTICONDESIGNER (DESKTOP)Silent installation is also supported for Panopticon Designer (Desktop). There are two ways to do this: Running a command line Running a batch fileSilent Install through Running a Command LineSteps:1.Run the following command line on the Command prompt as an Administrator:msiexec.exe /i path to package [/q{n}]Where: /i – normal installation /q – set the UI Level n – no UISample command line:msiexec.exe /i “[path to DatawatchDesignerx64.msi]”/qnExample:msiexec.exe /i “C:\Users\User\Desktop\DatawatchDesignerMSI x64 16-20\DatawatchDesignerx64.msi” /qnSilent Install Through Running a Batch FileRunning the silent installation through a batch (.bat) file is highly recommended for large scale deployment as thebatch file can be easily executed on all machines.NOTEMake sure the Panopticon Designer (Desktop) MSI file location mentioned inthe command line is accessible.Steps:1.Create a new text file and copy the preferred command line mentioned in the previous section:msiexec.exe /i path to package [/q{n}]Sample command line:msiexec.exe /i “[path to DatawatchDesignerx64.msi]”/qnExample:msiexec.exe /i “C:\Users\User\Desktop\DatawatchDesignerMSI x64 16-20\DatawatchDesignerx64.msi” /qn2.Save this as a batch (*.bat) file.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide7

3.Double-click this batch file as an Administrator.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide8

INSTALLING AND PUBLISHING PANOPTICONDESIGNER (DESKTOP) IN CITRIXCustomers with complex environments involving systems such as OSI are accustomed to managing desktops usingCitrix. Citrix is used for desktop virtualization that delivers Windows applications and desktops to any user on anydevice.Follow the instructions below to install and publish Panopticon Designer (Desktop) in Citrix.Steps:1.Log-on to your Citrix environment.The available Desktops you can use are displayed.2.Select a particular environment to install Panopticon Designer (Desktop). For example, Win2012R2:Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide9

3.After opening the selected environment, copy the Panopticon Designer (Desktop) Client installer in the Desktop.4.Install Panopticon Designer (Desktop) on the Remote Desktop Server: Control Panel All Control Panel Items Install Application on Remote Desktop Server Wizard for Installing Applications in RD-Install Mode.The Install Program from Floppy Disk or CD-ROM dialog displays.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide10

Click Next. The Run Installation Program displays.Click Browse and select the Panopticon Designer (Desktop) installer in the dialog.This installs the Panopticon Designer (Desktop) Client.5.In the Citrix Studio, publish Panopticon Designer (Desktop).5.1. Click Apps in the Citrix Workspace. This displays the available apps.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide11

5.2. Click Citrix Studio.The Citrix Studio is displayed.5.3. In the Citrix Studio panel list, click Delivery Groups. The Delivery Groups tab displays with the list ofavailable Desktops.5.4. Select the environment (e.g., Win2012R2) then select Add Applications on the context menu.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide12

The Create Application dialog displays.5.5. Click Next. The Applications list is displayed and select the Panopticon Designer (Desktop) you installed(i.e., Designer x64)Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide13

5.6. Click Next. The Summary page displays.5.7. Click Finish.6.In the Apps window, you can view also clickyou can add.7.Select an app.to add apps. Click All Apps in the menu to display the appsPanopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide14

It is added on the Apps desktop.Setting Folder PermissionsStarting from the support of Citrix, folder permissions are not allowed to Users/Public/Document and itssubfolders.This can be fixed by enabling the injection of the default document root for Panopticon Designer (Desktop).Ensure that the DocumentsRootFolder setting is added in the Panopticon Designer (Desktop) application config(C:\Program Files\Datawatch Desktop\Designer\EXDesigner.exe.config)For example: setting name "DocumentsRootFolder" serializeAs "String" value CommonDocuments /value /setting The DocumentsRootFolder parameter is used on the first application start up to determine where to create theDatatables, Data, Workbooks, CacheData, etc. directories. If the DocumentsRootFolder is not set, theSpecialFolder.CommonDocuments will be used instead (C:\Users\Public\Documents).The DocumentsRootFolder accepts any value of the SpecialFolder y/system.environment.specialfolder(v vs.110).aspxFor example, using MyDocuments would revert to the behavior of lower versions of Panopticon Designer (Desktop)13.3.If the value is not found in the SpecialFolders enumeration, it is expected to be an absolute file path.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide15

LICENSINGNOTEIn the Panopticon documentation, HyperWorks Units (HWU) and HostedHyperWorks Units (HHWU) licensing are now named Altair Units and HostedAltair Units licensing, respectively.In the Panopticon product, these license types are still named HyperWorksUnits and Hosted HyperWorks Units.For more information on Altair Units, visit https://www.altair.com/altair-units/.Licensing within Panopticon Designer (Desktop) supports six modes of operation: Stand-alone with Altair Units license Stand-alone with Hosted Altair Units license Stand-alone with a volume-based license file Connected to a Panopticon Visualization Server with Altair Units license Connected to a Panopticon Visualization Server with Hosted Altair Units license Connected to a Panopticon Visualization Server with a volume-based license fileFor the stand-alone installation, both the Altair Units license and volume license file are delivered separately from theinstallation packages.If you install Panopticon Designer (Desktop) for use with the Panopticon Visualization Server component, theDesigner software will retrieve its license (Altair Units or volume-based) automatically from the server. For the volume-based license file (named DatawatchLicense.xml), which is used to store all license informationfor a specific customer, it must be copied to the designated AppData folder (i.e., c:\vizserverdata) For the Altair Units and Hosted Altair Units licenses, refer to the Server Installation and Troubleshooting Guidefor more informationNOTE You can change the licensing mode in the Tools Options dialog. Refer toChanging the Usage Mode for more information. Starting with version 17.4, the Nalpeiron Licensing service is no longersupported alongside with the activation of Panopticon Designer (Desktop)using the License Manager. The license checkout uses standard leveling based on the username &hostname (i.e., running multiple instances of Panopticon Designer(Desktop) on the same machine draws 21 units/21000 features)Using Altair Units License in a Stand-alone InstallationAfter installation, you can use the Panopticon Designer (Desktop) for a stand-alone mode using an Altair Unitslicense.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide16

NOTEYou need to connect to an Altair License Server (local or over the network)with the corresponding Altair Units license that may be provided by our Salesteam.In the Usage Mode dialog, click Work with Altair Panopticon Designer (Desktop) stand-alone radio button andselect HyperWorks Units in the drop-down box.Then enter the location of the Altair License Server where the license is located. The syntax isPORTNUMBER@HOST where HOST is the IP address value (e.g., 6200@191.255.255.0).Using Hosted Altair Units License in a Stand-alone InstallationAfter installation, you can use the Panopticon Designer (Desktop) for a stand-alone mode using the Hosted AltairUnits license.In the Usage Mode dialog, click Work with Altair Panopticon Designer (Desktop) stand-alone radio button andselect Hosted HyperWorks Units in the drop-down box.The dialog changes to:Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide17

To authorize the machine against the Hosted Altair Units system, you have two options.Option 1If you wish to generate the authorization token through Altair One:1.Log on to Altair One (https://admin.altairone.com) then navigate to User Profile - View My AuthorizedMachines - Generate Auth Code (up in the right corner).2.Enter the generated code into the Authorization Token box.3.Click OK.Option 2To eliminate token generation on your own:1. Enter your Altair One credentials into the User Name and Password boxes.2.Click Authorize Machine then click OK.Panopticon 2021.0 Designer (Desktop) Installation and Troubleshooting Guide18

NOTE If a token is entered, this will be tried first. If the token was invalid or notpresent, and credentials are present, the credentials will be used toauthorize the machine towards the Hosted Altair Units system. A working

Panopticon 2020.3.0 Designer (Desktop) Installation and Troubleshooting Guide 7 SILENT INSTALL OF ALTAIR PANOPTICON DESIGNER (DESKTOP) Silent installation is also supported for Panopticon Designer (Desktop). There are two ways to do this: Running a command line Running a batch file Silent Install through Running a Command Line Steps: 1.

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