DOMESTIC REPAIR STATION AND UALITY CONTROL MANUAL S

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DOMESTIC REPAIR STATIONANDQUALITY CONTROL MANUAL’SFORWest Star Aviation, LLC (DBA) West Star Aviation(GJT)796 Heritage WayGrand Junction Regional AirportGrand Junction, Co 81506Federal Aviation Administration Repair StationCertificate Number WTXR173J&Additional Fixed Location(ASE)Aspen-Pitkin County Airport/Sardy Field12 West Airport RoadAspen, CO 81611Kevin T. BostwickAccountable Manager/Quality Assurance ManagerREVISION LEVEL11Date: MAR/01/2016Manual Copy Number

REPAIR STATION MANUAL14CFR §145.209WEST STAR AVIATION, LLC (DBA) WEST STAR AVIATION(GJT)796 Heritage WayGrand Junction Regional AirportGrand Junction, Co 81506Federal Aviation Administration Repair StationCertificate Number WTXR173JNOTE: ANY AND ALL FORMS, STAMPS OR TAGS REFERENCED IN THIS MANUAL CAN BEFOUND BY USING THE INDEX LOCATED IN APPENDIX B. WEST STAR AVIATION NUMBERSTHEIR FORMS USING THE PREFIX OF, “WSF” FOR INTERNAL CONTROL

REPAIR STATION MANUALPreface:Doc. No.:Effective Date:Revision No.:Page:i03/01/16Rev. 111 of 2TABLE OF CONTENTSREPAIR STATION MANUAL POLICIES AND PROCEDURESNOTE: If viewing this manual in a digital format, click on the individual line items below which are hyperlink to the documentTABLE OF CONTENTS . iLIST OF EFFECTIVE PAGES . iiRECORD OF REVISIONS . iiiMANUAL REVISION INSTRUCTION AND CONTROL FORM . ivChapter 1: GENERAL AND ADMINISTRATIVE PROCEDURESTitle Page . 1.000Introduction . 1.010Manual Distribution, Control and Revision Processes . 1.020Work Performed at a Location Other Than Fixed Location . 1.030Additional Fixed Location . 1.035Work Performed After Regular Business Hours. 1.040Chapter 2: ORGANIZATIONTitle Page . 2.000Organizational Chart . 2.010Management Responsibility . 2.020General Manager . 2.030Removed . 2.040Accountable Manager . 2.050Quality Assurance Manager. 2.060Quality Assurance Team Leader . 2.070Quality Assurance Inspector . 2.080Category I Quality Control Inspector . 2.090Category II Quality Control Inspector . 2.100Aircraft Services Manager. 2.110Director of Environmental Health & Safety. 2.120Paint Program Manager . 2.130Paint Assistant Manager. .2.135Interior Program Manager . 2.140Accessories Program Manager. 2.150Avionics Program Manager. 2.160Avionics Install Team Leader . 2.170Avionics Repair Assistant Manager . 2.180Director of Maintenance . 2.190Program Manager . 2.200Team Leader . 2.210Technician . 2.220WTXR173Ji (TOC) Rev. 11.doc

Preface:Doc. No.:Effective Date:Revision No.:Page:REPAIR STATION MANUALi03/01/16Rev. 112 of 2Apprentice Mechanic . 2.230Engineer Manager . 2.240Engineer . 2.250Engineer Designer . 2.260NDT Team Leader . 2.270Materials Control Manager. 2.280Purchaser . 2.290Parts Manager . 2.300QA Training Coordinator . 2.310Network Administrator/IT Manager . 2.320IT (Information Technology) Specialist .2.325Chapter 3: REPAIR STATION OPERATION REQUIREMENTSTitle Page . 3.000Personal Requirements . 3.010Supervisory Requirements. 3.020Rosters . 3.030Equipment, Materials & Tooling Requirements . 3.040Chapter 4: HOUSING & FACILITIESTitle Page . 4.000Housing & Facility Requirements . 4.010Housing & Facility Change of Location . 4.020Chapter 5: TRAININGTitle Page . 5.000Training System . 5.010REMOVED . 5.020Chapter 6: CONTRACT MAINTENANCE PROVIDERTitle Page . 6.000Contract Maintenance Requirements. 6.010Contract Vendor Qualification Requirements . 6.020Chapter 7: Self-Evaluation ProgramTitle Page . 7.000Self Evaluation Program . 7.010APPENDIXESAppendix A: Contract Maintenance Function ListAppendix B: Repair Station Forms IndexAppendix C: Electronic SignaturesEASA SUPPLEMENTCANADIAN SUPPLEMENTWTXR173Ji (TOC) Rev. 11.doc

Repair Station Manual/Quality Control ManualPrefaceDoc. No.:Effective Date:Revision No.:Page:iii03/01/16Rev. 111 of 1RECORD OF REVISIONSManual No.NOTE: Electronic versions of this manual may have the manual number and revision datedisplayed on the disc or CD in lieu of the spaces provided on this page. Since electronicversions of this manual are completely reissued at each revision, the last “date inserted”and “initials” may remain blank on electronic copies of this document.Retain this record in the manual. Upon receipt of revisions, insert revised pages in the manualand enter the revision number, revision date, insertion date, and initials of person incorporatingthe revision in the appropriate block on this page. Complete and return the Revision ControlForm to the Quality Assurance Manager or designee. All personnel are expected to suggestrevisions to the Accountability Manager or their supervisor.Revision NumberRevision DateDate InsertedInitialsOriginalJanuary 31, 2004January 31, 2004KTBRev. 1September 8, 2004September 8, 2004KTBRev. 2February 28, 2006February 28, 2006KTBRev. 3July 1, 2007July 1, 2007KTBRev. 4July 1, 2008July 1, 2008KTBRev. 5October 1, 2009October 1, 2009KTBRev. 6June 1, 2010June 1, 2010Signature on File in theQA OfficeRev. 7January 01, 2012January 01, 2012Signature on File in theQA OfficeRev. 8August 15, 2012August 15, 2012Signature on File in theQA OfficeRev. 9March 01, 2014March 01, 2014Signature on File in theQA OfficeRev. 10June 19, 2015June 19, 2015Signature on File in theQA OfficeRev. 1101/MAR/201601/MAR/2016Signature on File in theQA OfficeWTXR173Jiii (ROR), Rev. 11.doc

Repair Station Manual/Quality Control ManualPrefaceDoc. No.:Effective Date:Revision No.:Page:iv03/01/16Rev. 111 of 1REPAIR STATION & QUALITY CONTROL MANUAL REVISION INSTRUCTION ANDCONTROL FORMMANUAL TITLE BEING REVISED: WEST STAR AVIATION REPAIR STATION & QUALITY CONTROLMANUALNUMBER BEING REVISED:REVISION NUMBER BEING INSERTED:MANUAL REVISION INSTRUCTIONS:Carefully review each page of this revision, until you understand the scope, nature and effect of the changes to themanual being revised. Compare each revised page for details of specific changes. Your questions regarding thisrevision may be addressed to the Quality Assurance Manager. When you understand each change, revise papercopies of the manual per the following instructions.NOTE: Since electronic versions are reissued in their entirety, no revision action is necessary. Instructions 1 and 2below may be ignored for electronic versions.1)Insert a page of the new revision into the manual. If there is already a page in the manual, with the identical pagenumber, remove the old page. If the page of the new revision does not have an identical, corresponding pagealready in the manual, place the new page in the correct numerical order. When the revision is complete, themanual should have no duplicated page numbers, with different revision dates or numbers. The pages that wererevised and removed may be destroyed.2)When all pages of the revision are inserted, and all applicable pages of the previous revision are removed,complete the Record of Revisions page of the manual. Some manuals may not have a Record of Revisionspage. Typically, a Record of Revisions page will include the following information:- Revision Number- Revision Date- Date Inserted- Initials3)SPECIAL INSTRUCTIONS FOR THIS REVISION:REVISION CONTROL INSTRUCTIONS:When the manual has been revised according to the above instructions, read the following statement and sign anddate this form. Return this form to the Quality Assurance Manager for West Star Aviation at:West Star Aviation796 Heritage WayGrand Junction, CO 81506Attn: Quality Assurance ManagerI have reviewed the above referenced revision and understand the contents of the revision. I have revised themanual according to the above listed instructions.If I have been issued an electronic version of a manual, I also certify that I have access to the computer and softwarenecessary to view all pages of my copy of the manual. I also certify that I understand the use of the computer andsoftware and I am able to view each page of my electronic copy of the manual without assistance.NAME (Print)DATESIGNATUREINITIALSWTXR173JWSF 027iv (EXAMPLE).doc

Chapter:Doc. No.:Effective Date:Revision No.:Page:Repair Station Manual11.00007/01/07Rev. 31 of 1CHAPTER 1GENERAL AND ADMINISTRATIVEPROCEDURESWTXR173J1.000.doc

Repair Station ManualChapter:Doc. No.:Effective Date:Revision No.:Page:Title:REPAIR STATION MANUAL INTRODUCTION (14CFR 01/16Rev. 111 of 1This repair station manual includes a description of the policies and proceduresthat will be used by this repair station to meet all requirements of 14 CFR Part145.2.1All Repair Station Key Personnel are required to be familiar with the requirements of thismanual and the applicable FAA Regulations.2.2The Individual Hangar libraries will have a hard copy of the manual to include, departmenthead supervisors of which all technicians will have access to including the electronic versionlocated and accessed on the company intranet. There will be additional copies maintained inthe inspection office when a West Star Aviation technician is tasked to work away from base.This travel copy will be checked out by the technician. This Repair Station Manual will becombined with the Quality Control Manual in one binder. These manuals will be tracked asone. A list of manual assignments by individual or location will be maintained in theInspection office.2.33.0Manual holders are responsible for maintaining their assigned manuals to current revisionstatus, and for ensuring that all personnel under their supervision have access to and arefamiliar with the contents of the manual and adhere to its provisions, to include the electronicversion located and accessed on the company intranet.Procedures:3.1This manual will describe the housing, facilities, equipment, personnel, and generaloperating rules pertinent to the operation of this domestic repair station, certificated bythe Federal Aviation Administration (FAA) under 14 CFR Part 145. All ratings issued tothis repair station by the FAA under Part 145 are described in its OperationsSpecifications and in this manual.NOTE: This Repair Station elects not to use the option of a capability list asdescribed in 14CFR §145.209 (d) (1) (2) and 14CFR§145.215. All ratings will belisted in the Operation Specifications.WTXR173J3.2The information contained in this manual explains the systems used by the repair stationwhen performing routine/non-routine maintenance, preventive maintenance or alterationon civil aviation articles. When more detail is required to accomplish or record aparticular operation, those details are contained in the applicable manufacturer’sinstructions for continued airworthiness (e.g., maintenance, overhaul and repairmanuals), service bulletins, service information letters, Airworthiness Directives, and/orother data acceptable to or approved by the FAA.3.3The maintenance, preventive maintenance, or alteration of civil aviation articles will beperformed in accordance with the applicable Title Code of Federal Regulations Part 14CFR. The repair station will not maintain or alter any article for which it does not hold anappropriate rating. The repair station will not maintain or alter any article for which it israted if the appropriate housing, facilities, equipment, personnel, or technical data are notavailable or not acceptable to the administrator.1.010, Rev. 11.doc

Repair Station ManualChapter:Doc. No.:Effective Date:Revision No.:Page:Title:MANUAL DISTRIBUTION, CONTROL AND REVISION PROCESSES(14CFR §145.209 (k) & §145.211 (c)(4))1.0Purpose:11.02003/01/16Rev. 111 of 2Note: The following procedures apply to both the Repair Station and Quality Control Manual1.12.03.0WTXR173JTo establish a means of manual distribution, control and to ensure revisions to the RepairStation & Quality Control Manual are distributed and inserted into all manuals in a timelymanner.Responsibilities:2.1It shall be the responsibility of the Quality Assurance Manager for coordinating all revisions tothis manual with the local Flight Standards District Office.2.2It shall be the responsibility of all personnel to ensure all revisions are read, inserted andrecorded in a timely manner for the Repair Station and Quality Control Manual, electronic orhard copy where applicable.Procedures:3.1Each paper manual will have a control number and an assignment entry on the manualcover page. A master list containing the paper manual number, location and revision statuswill be kept in the Inspection Office. With the assistance of West Star Aviation’s computerdepartment, an electronic version of the manual will be maintained and revised on thecompany Intranet of which all technicians have access, (Reference Appendix C of thismanual for additional information on the electronic format of the Repair Station & QualityControl manuals). Production will be notified through their managers via email a newrevision has been posted on the company intranet. At that time, it will be the responsibility ofproduction to access the revised Repair Station/Quality Control Manual via the companyintranet or hard copy and become familiar with the revisions.3.2The Repair Station Manual shall be revised as required consistent with currentoperations. The Quality Assurance Manager will review this Repair Station Manual onceeach year confirming the manual is still current and valid for use, or identify neededchanges. The Quality Assurance Manager will have any revisions he finds necessaryproduced in a final form and he will approve this by signing the list of effective pages forcoordination with the FAA Flight Standards District Offices (“FAA FSDO”) at Salt LakeCity, Utah as described below.3.3To maintain a clean, professional appearing manual, each procedure within a Chapter will begiven a separate document number. In the top right corner of each page, the ChapterNumber, Document Number, Effective Date, Revision Number and number of pages for thatdocument will be listed.3.4Formal revisions will be published as a complete new document rather than revisingindividual pages. (Example): If a revision is required within document # 1.020, the entiredocument titled under 1.020 will be replaced with the revision. A bold vertical line in the leftor right margin will indicate the revised part of the document.3.5The revised document will carry a new Effective Date and Revision Number. The List ofEffective Pages will be revised to show the latest issue dates.1.020, Rev. 11.doc

Repair Station Manual3.6Chapter:Doc. No.:Effective Date:Revision No.:Page:11.02003/01/16Rev. 112 of 2The FAA Accountable Manager will send one paper copy with an additional copy of thesignature page, (List of Effective Pages) of each revision to the Flight Standards DistrictOffice for review. The revision package must include all revised pages including arevised list of effective pages. Upon acceptance of the proposed revision, the FAA FlightStandards District Office will sign and date the revision acceptance statement on the Listof Effective Pages. One signed copy of the signature page, (List of Effective Pages) isthen returned and the other retained to revise the Flight Standards District Office's copyof the manual. Receipt of the returned paper copy, of the signature page, from the FAAFSDO by the repair station signifies revision of the Flight Standards District Office's copyof the manual.Note: Acceptance by the FAA FSDO is understood by direct communication, orindirectly if no response or comment is provided within 15 business days from thesubmittal date. Approv

date this form. Return this form to the Quality Assurance Manager for West Star Aviation at: West Star Aviation 796 Heritage Way Grand Junction, CO 81506 Attn: Quality Assurance Manager I have reviewed the above referenced revision and understand the contents of the revision. I have revised the manual according to the above listed instructions.

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