DIGICONSOLE & DIGIVIEWER MANUAL - Lorex

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DIGICONSOLE& DIGIVIEWER MANUALEnglish Version 2.0SOFTWARE GUIDESoftware Guide for DigimergeNetworkable DevicesCopyright 2007 Digimerge Technologies Inc.

Table of ContentsTable of ContentsSection 1- DIGICONSOLE . 5System Requirements . 6DigiConsole - Main Screen . 7Home Window . 8Find Devices Window . 8Find Devices - Menu Options . 9Menu - Edit Network Parameters . 9Menu - View Live Image . 10Menu - Updating Firmware . 11Register Window . 12Install Window . 13Installing the DirectX and 32CH. Surveillance Software . 14Section 2 - DIGIVIEWER . 15DigiViewer - Main Screen . 16Surveillance Screen . 16 17Motion Setup Screen . 18Settings Screen . 19Preferences Tab . 19Device Setup . 20 21Network Services . 22Accounts . 23Advanced Settings . 24Advanced Settings - General . 25 26Advanced Settings - Streaming . 27Advanced Settings - General . 28Advanced Settings - Motion . 29Advanced Settings - Motion 1 & 2 . 30Advanced Settings - Servers . 31 32Advanced Settings - CH 1 4 . 34Help Screen . 35 362SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

Table of ContentsTable of ContentsSection 3 - NETWORK CONNECTIVITY. 37Network Connectivity Overview . 38Locating the MAC and IP Address . 39Router Port Forwarding . 40Setting Up Your DDNS Account . 41 42DigiViewer DDNS Setup . 43Remote Access with Internet Explorer . 44 45Internet Explorer Security Warnings . 44Internet Explorer Security Warnings - Program Installation . 45Internet Explorer Security Warnings - Windows Firewall . 45Digimerge IP Products . 47Digimerge Warranty . 48 49About the DigiConsole and DigiViewer The DigiConsole and DigiViewer software allow you to access your IP Product from anetworked location, to view live video and configure your IP Product. Minimum System Requirements: Windows XP, Pentium 4 processor with 256MB RAM (512MBRAM recommended) with Microsoft Internet Explorer 6Please visit us on the web for the most current Manuals, Quick StartGuides and Firmware at:http://www.digimerge.comRevision 2.03

Table of ContentsTable of ContentsSection 1 - DigiConsole . 8 16System Requirements . 8DigiConsole - Main Screen . 9Home Window . 10Find Devices Window . 10Find Devices - Menu Options . 11Menu - Edit Network Parameters . 11Menu - View Live Image . 12Menu - Updating Firmware . 13Register Window . 14Install Window 1. 5Installing the DirectX and 32CH. Surveillance Software . 16Section 2 - DigiViewer Application . 17 42DigiViewer - Overview . 18Accessing the DigiViewer . 18Surveillance Screen . 19Motion Setup Screen . 21Settings Screen . 22Preferences Tab . 22Device Setup . 23 24Network Services . 25Accounts . 26Advanced Settings . 27Advanced Settings - General . 28 29Advanced Settings - Streaming . 33Advanced Settings - General . 34Advanced Settings - Motion 1 . 35Advanced Settings - Motion 1 & 2 . 36Advanced Settings - Servers . 37 39Advanced Settings - CH 1 4 . 40Help Screen . 41Revision 2.05

Table of ContentsSection 3 - DigiViewer and PTZ Cameras . 44 46DigiViewer - PTZ Camera Setup . 44A. Admin User Setup . 44B. PTZ Advanced Software Setup . 45C. PTZ Controls . 46Section 4 - Network Connectivity . 47 56Network Connectivity Overview . 48Locating the MAC and IP Address . 49Router Port Forwarding . 50Setting Up Your DDNS Account . 51DigiViewer DDNS Setup . 53Remote Access with Internet Explorer . 54Internet Explorer Security Warnings . 54Internet Explorer Security Warnings - Program Installation . 55Internet Explorer Security Warnings - Windows Firewall . 55Appendix #1 - Video Streaming . 57 58Motion JPEG Streaming . 57MPEG-4 Streaming . 57Bit Rate Control . 58Digimerge IP Products . 59Digimerge IP Devices - Warranty . 60 616HARDWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

SECTION 1DIGICONSOLESystem Requirements . 8DigiConsole - Main Screen . 9Home Window . 10Find Devices Window . 10Find Devices Menu Options . 11Register Window . 14Install Window 1 . 5DirectX and 32CH. Software . 16

System RequirementsSECTION 1System RequirementsThe DigiConsole software (included with the IP Product) has the following installationrequirements.Minimum System Requirements:Operating SystemWindows 2000Windows XP Home EditionWindows XP ProfessionalWindows VistaProcessor.Pentium 4 - 1.5 GHz Processor (or equivalent)Memory256 MB RAM (512 Recommended)Hard Drive50 MB - Installation space required* Additional Hard Drive space required for recording.Recorded file size will vary depending on recordingquality settings8SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

SECTION 1DigiConsole - Main ScreenDigiConsole - Main ScreenThe Digiconsole application loads from the CD included with your package, and provides youwith the following: Web links to various resources anddocumentation. Discovery of all the Digimerge IPdevices on the network. Provides Network Configuration ofIP Devices. Install DigiConsole on your system. Warranty and DDNS registration.The Digiconsole Set-up Utility screen consists of the following button selections: Home - Main screen with product information. Find Devices - Locates all Digimerge IP Products on the Network. Register - Registration and Warranty information. Install - Installs the DigiConsole to the local PC for easy access. The installation processalso includes DirectX 9 and the 32CH Surveillance Software, which can be installed to yoursystem if desired. See the 32CH Surveillance Software Manual for details.Revision 2.09

Home WindowSECTION 1Home WindowThe Home Window provides basic information. Also provides links to the Quick Installation Guideand Owner’s Manuals for your DigimergeIP Device.Find Devices WindowClick the Find Devices button to discover all the Digimerge IP Network devices.NOTE: The IP Device must be connected and networked to view live images. You may need toclick the ‘Find Devices’ button several times to locate the devices.10SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

SECTION 1Find Devices - Menu OptionsFind Devices - Menu OptionsOnce devices are located on the Network, the Menu options allow for several ways of interactingwith the devices. To access the menu, click on the MENU option, or right click on the selectedDevice.Menu - Edit Network ParametersThe Edit Network Parameters optionprovides allows the user to manually setthe Network Device options (if necessary).NOTE: The Network Settings willautomatically be assigned by the Networkrouter via DHCP when the device isconnected to the Network. These settingscan be changed, however incorrectchanges to these settings will preventaccess to the device.1. IP Address & Port -The IP addressand port assigned to the IP Device.2. Subnet Mask - The Subnet Maskassigned by the Network Router.3. Gateway Address - The GatewayAddress is the address of the Router.This information is automaticallyassigned by the Network Router, andis necessary for communication onthe Internet.4. Domain Name Server 1 - The IPaddress of the Domain Server.5. Domain Name Server 2 - A backupIP address for the Domain Server.Revision 2.01234511

Find Devices - Menu OptionsSECTION 1Menu - View Live ImageThe View Live Image option will display livevideo from the IP Device using the AppleQuicktime program.Apple Quicktime is required - if thisapplication is not installed on your system,please visit http://www.apple.com/quicktimeNOTE: The recommended AppleQuicktime Version is 7.1.6 or above.Use the Apple Quicktime controls to Playand Pause the live video. For moreinformation on Apple Quicktime controls,visit http://www.apple.com/quicktimeMenu - Open Device in BrowserOpens up the DigiViewer Video Browserusing your default web browser. Pleasesee Section 2 for details on the DigiViewerapplication.12SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

SECTION 1Find Devices - Menu OptionsMenu - Updating FirmwareOpens up a window to locate the firmwarefor updating the Device, which waspreviously downloaded to your computer(with .bin extension).NOTE: This product will not automaticallycheck for firmware updates. Please visithttp://www.digimerge.com to download themost current firmware for your product.1. Download the current firmware for theIP Device from the Digimergewebsite.NOTE: The firmware is model specific make sure that the firmware you areinstalling is for your IP Device, as installingincorrect firmware can affect your devicefunctionality.22. Navigate to the download location,and select the desired BIN file. ClickOPEN to begin the firmware install.3. A warning message will appearonscreen - click OK to continue.34. A Data Progress Indicator appears onthe lower right corner of theDigiConsole window.45. Once the Firmware Upgrade iscomplete, a final status message appearsonscreen. Click OK to close.5NOTE: Do not reset or power down your IPDevice for at least 5 minutes after theupgrade process starts.Revision 2.013

Register WindowSECTION 1Menu - Reset the List of DevicesRefreshes the listing of available devices inthe DigiConsole screen.Register WindowProvides information on how to register your Digimerge IP Device for free DDNS service andprovides warranty information.14SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

Install WindowSECTION 1Install WindowClick the Install button to install the Digiconsole application software on your computer1. Click on the NEXT button to begin theinstallation of the DigiConsole.12. Read and accept the LicenseAgreement (if you agree to the terms).Click the Accept License button tocontinue.23. The Install Directory and Start Menunames are automatically set by thesystem, but can be changed if desired.Click Next to continue.3If you wish to change the Name and Installdirectory, click on the ‘.’ button.Revision 2.015

Install WindowSECTION 14. The installation process will proceed.Click Next to install the DigiClient onthe local system.4Installing the DirectX and 32CH. Surveillance SoftwarePlease see the 32CH Surveillance Software Manual included with your package for furtherdetails.16SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

SECTION 2DIGIVIEWERDigiViewer - Overview . 18Accessing the DigiViewer . 18Surveillance Screen . 19 20Motion Setup Screen. 21Settings Screen . 22 26Advanced Settings . 27 40Help Screen . 41

DigiViewer - OverviewSECTION 2DigiViewer - OverviewThe DigiViewer application is a Live View / Remote Access application that allows you to accessthe IP Device directly from any compatible web browser. Any settings that are changed in theDigiViewer are directly altering the camera and not the application.The following screens load in the default browser, and are sent from the IP device. Thisapplication is not installed to the local PC.Accessing the DigiViewerThe DigiViewer can be accessed two ways: Open the DigiViewer using the DigiConsole application (Local Use). Please refer to Section#1 - DigiConsole for details. Open the DigiViewer using a web browser (Local or Remote Access). See below.To access the IP Device in a web browser:1. Open a compatible web browser (ex. Internet Explorer, FireFox, Opera, Safari, etc.).2. Enter the IP Address in the ‘Address’ Bar of the Web Browser: Internal Connectivity: The Internal IP address can be located using the DigiConsoleapplication. Remote Access: If using the External IP address or DDNS Address for Remote Access,please see Section #4 - Network Connectivity of this Manual for details.18SOFTWARE MANUAL Copyright 2007 Digimerge Technologies Inc.

Surveillance ScreenSECTION 2Surveillance Screen15623421. DigiViewer Main Screen - Surveillance - Displays the live video from the IP Device. Surveillance - Live Monitoring screen. Motion - Configuration settings for Motion Detection. Settings - Configuration settings for the IP Device. Help - Displays support and contact information.Revision 2.019

Surveillance ScreenSECTION 22. Basic / Advanced Image Control Sliders - Switch betweenBasic and Advanced Image Controls by clicking on theAdvanced Controls link on the main screen:ContrastBrightnessSnapshot Image Refresh

SECTION 2 Surveillance Screen Revision 2.0 19 Surveillance Screen 1. DigiViewer Main Screen - Surveillance - Displays the live video from the IP Device. † Surveillance - Live Monitoring screen. † Motion - Configuration settings for Motion Detection. † Settings - Configuration settings for the IP Device.

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