2013 Ed Gs I Ufient E B - American Airlines Group

2013Benefits Guide

2new7 7 7-300wa l k- u p b a rUpgradeyour flyingexperience.

3Systemwide UpgradesCompanion UpgradesFor global travel, you’ll receive eightcomplimentary one-way systemwideupgrades just for being an ExecutivePlatinum member. These allow you,or anyone you designate, to upgradeto the next class of service at the timeof booking (subject to availability)when flying on most Business Class orMain Cabin fares on American Airlinesand American Eagle flights. To checkyour systemwide upgrade balance,simply log in on AA.com, go toMy Account, and select the ViewMy Upgrades tab. When you’reready to use your upgrades, call theExecutive Platinum Service Desk.For additional information, visitaa.com/systemwideupgrades.You can request a complimentaryupgrade for one companion wheneverthey are traveling with you on a fullfare ticket † for travel in the MainCabin.* Companions traveling on anyother eligible fare can be upgradedusing 500 mile upgrades, which can bepurchased at most American Airlinesticketing locations, Admirals Club locations (club members only), or atthe Executive Platinum Service Desk.You’ll get a discounted price whenpurchasing 500 mile upgrades onlineon AA.com, or at the Self-ServiceCheck-In kiosk during check-in. Forup-to-date pricing information,go to aa.com/500mileupgrades.Unlimited Complimentary UpgradesAs an Executive Platinum member,you’ll be able to request unlimitedcomplimentary upgrades whentraveling on eligible American Airlinesand American Eagle flights.* Simplyask for an upgrade when you book areservation and we’ll confirm yourupgrade 100 hours before yourdeparture, if an upgrade is available.As an Executive Platinum member,you’ll have top priority over all otherAAdvantage members. Priority withinyour elite status level will be determinedbased on the fare purchased (faresbeginning with Y or B are confirmedfirst) and the date/time your upgradewas originally requested.* Upgrades are subject tocapacity controls and seatinglimitations and are valid fortravel within and betweenNorth America, and betweenthe U.S. and Central America.Upgrades are valid on purchased,published fares on eligibleAmerican Airlines andAmerican Eagle flights. Seepages 18 and 19 for completeupgrade terms and conditions.† Fares beginning withY or B, excluding military/government fares.

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5Executive Platinumstatus has its benefits.executive platinum means you’re always our top priority.Dedicated Executive PlatinumService DeskPriority Access Check-In, SecurityScreening Lanes and BoardingRepresentatives are ready to assist youwith all your needs. For reservations,upgrade requests and purchases,award claims, AAdvantage accountinquiries and customer service,call the Executive Platinum ServiceDesk at 800.843.6200 (English)or 800.792.2990 (Spanish). If youare outside of the continental U.S.,Canada, Puerto Rico, Guam, Saipanor the U.S. Virgin Islands, you cancontact your local American Airlinesreservations office or for dialinginstructions, visit usa.att.com/traveler.Bypass lines at the airport by checkingin at any First Class or BusinessClass ticket counter for travel onAmerican Airlines. We also inviteyou to use our exclusive securityscreening lanes at select airports.Additionally, as an Executive Platinummember, you’ll be among the firstto be invited to board using ourPriority Access boarding lanes.* If youarrive at the gate after Priority Accesscustomers have been called, you canbypass lines and enjoy the convenienceof boarding at your leisure in thededicated boarding lane.Priority Baggage Delivery* O n domestic two-class aircraft,Executive Platinum memberswill board with First Class.On international flights anddomestic three-class aircraft,Executive Platinum memberswill board with Business Class.At check-in, we’ll tag your checkedbaggage with a special “priority” tag.Your checked bags will be among thefirst to arrive in the baggage claim areawhen traveling on American Airlines,American Eagle, or American Connection flights systemwide.

6Better seats.Guaranteed bonuses.Waived fees.This is getting good.Main Cabin ExtraYou will also have complimentary access toMain Cabin Extra seating, which provides additionalcomfort with added legroom. Located near thefront of the cabin, these seats also provide foreasy access on and off the plane. And as an addedbenefit, up to eight companions traveling in yoursame reservation are also eligible for this seating.You can select this option at the time of bookingup until departure. Main Cabin Extra is availableon select aircraft now and with remaining aircraftto come throughout 2013.Preferred SeatsWe have enhanced our seat choice offeringto provide a more customized travel experience.We know aisle and window seats are preferredwhen you travel in the Main Cabin, so we set asidea number of these “Preferred Seats” exclusively foryou, and up to eight companions traveling with youin the same reservation, on every flight. You canselect any available seat complimentary when youbook your reservation up until departure.

7*E ligible customers may selectany snack or meal availableonboard flights offering foodand one liquor miniature, beeror 187 ml bottle of wine on acomplimentary basis. Items mayvary. Excludes codeshare flights.ComplimentarySnack and BeverageEnjoy a complimentary beverage from ouralcoholic beverage selection along with oneof our snack or food-for-sale items, when flyingin the Main Cabin onboard American Airlines orAmerican Eagle operated flights.* Simply presentyour Executive Platinum card or boarding pass.It’s another way of thanking you for your loyalty.Waived CheckedBaggage ChargesYou’ll be able to check two bags free of charge(within current size and weight limits) whentraveling on American Airlines. Plus, companionsflying on the same reservation with you are alsoexempt from these charges (does not apply toreservations for groups of 10 or more).Waived Ticketing andAward Change ChargesPay no ticketing charges on award and revenuetickets issued by American Airlines when youare traveling. You will also benefit from waivedprocessing charges for AAdvantage awardsclaimed within 21 days of departure and waivedreinstatement and ticket change charges relatedto award tickets issued from your account.100% Mileage BonusYour AAdvantage miles will add up twice asfast with a 100% mileage bonus on the base(or guaranteed minimum) miles on eligible flightson American Airlines, American Eagle, theAmerican Connection carrier, most oneworld member airlines and Alaska Airlines. For completedetails, visit aa.com/elitestatusbonus.Minimum MileageGuaranteeYou will earn a minimum of 500 AAdvantage milesper flight segment on applicable routes. Forcomplete details, visit aa.com/minimummileage.

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9Top PriorityWhen Waitlisted forPurchased First Class orBusiness Class SeatsIf we cannot confirm a First Class or Business Classseat on your preferred American Airlines orAmerican Eagle flight, you will be placed at the topof the waitlist for the next available seat. Please callat least 24 hours prior to flight departure for thisservice. If you have not received confirmation priorto your arrival at the airport, please ask the airportagent to add you to the standby list.Guaranteed MainCabin AvailabilityYou and a companion can book a full-fareticket for travel in the Main Cabin even onsold-out American Airlines, American Eagleand American Connection flights when youbook at least 24 hours in advance (excludescodeshare flights).Expanded AwardSeating AvailabilityAs an Executive Platinum member, you haveexclusive access to additional MileSAAver award seating for travel on American Airlines,American Eagle and American Connection flightsfor you and a companion. While this does notguarantee available seating, it does provide moreoptions when you’re traveling on a MileSAAveraward. Simply contact the Executive PlatinumService Desk when you are ready to plan anaward trip.

10Unparalleledservice and comfort.Discount for Admirals ClubMembershipThe Admirals Club lounge has setthe standard for comfort, serviceand convenience in airport loungesaround the world. Whether youwant a peaceful oasis away from thehustle and bustle of the terminal ora convenient place to get some workdone, the Admirals Club lounge offersthe perfect spot with a wide rangeof services.Club members enjoy complimentarysnacks and beverages, including: housewine, beer and spirits, workstationsand conference rooms, computerswith Internet access, Wi-Fi, and more.As an Executive Platinum member,you’ll receive a special price on yourAdmirals Club membership so you canalways enjoy an escape before, after,or between flights.For full details, visit aa.com/admiralsclubor call 800.237.7971 (from thecontinental U.S., Canada or Puerto Rico).Flagship Lounge AccessEscape from the airport hustle in anoasis equipped with everything frominternational buffets to regional wines,from complimentary newspapers tomobile printers and fax services. Asan Executive Platinum member, you’llget access to the Flagship Lounge,regardless of cabin flown, whendeparting on or connecting tooneworld operated and marketedflights to or from Europe, Asia, Centraland South America, and Mexico City.As an added benefit, you may alsobring one guest to accompany you.

12hong kong – chinaBringingthe world to you,150 countriesat a time.* Lounge access is not available when travel is wholly within the U.S., Canada, Mexico (except Mexico City),Bermuda, The Bahamas and the Caribbean. Executive Platinum members are eligible to bring oneguest with them provided the guest is also traveling on a oneworld marketed and operated flight andis accompanied by the eligible oneworld customer.

13oneworld AllianceThe oneworld alliance brings togetherservices and benefits from a collectionof the world’s best airlines flying tosome 800 destinations in 150 countriesaround the world. As an ExecutivePlatinum member, you’ll enjoyoneworld Emerald status, which isrecognized by all oneworld memberairlines and over 20 affiliate airlines.Benefits of oneworld Emerald statusinclude day-of-travel access to allFirst Class and Business Class oneworldlounges when traveling internationally,as long as your continuing flight is on amarketed and operated oneworldairline.* You’re also entitled to thesame priority check-in and preferredboarding and seating privileges thatthe carrier you are traveling with offersto its Emerald status customers. Allmiles earned on oneworld airlinesare elite qualifying. For a full listingof affiliate airlines and up-to-dateinformation about services andbenefits, visit aa.com/oneworld.Alaska AirlinesAs an Executive Platinum member,you are entitled to priority check-inand boarding, expedited securitylanes, and preferred seating whentraveling on Alaska Airlines. You’llalso be able to check two bags freeof charge (within current size andweight limits) when traveling onAlaska Airlines. Plus, companionsflying on the same reservation withyou are also exempt from thesechecked baggage charges (does notapply to reservations for groups of10 or more). For more information,visit aa.com/alaskaairlines.

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15Hold onto yourbenefits foryears to come.how to e x tend your e xecutive pl atinum status.Simply fly 100 elite-qualifying segments, or earn100,000 elite-qualifying miles or points during thecalendar year, to requalify for next year. To checkyour progress toward reaching elite status, simplylog in to AA.com and go to My Account.Qualifying activity includes the flight miles/points/segments you earn on eligible ticketson American Airlines, American Eagle, theAmerican Connection carrier, all oneworldmember airlines and Alaska Airlines/Horizon Air.Qualifying miles include the minimum mileageguarantee, where applicable, for AAdvantage elitestatus members. Qualifying miles do not includeany class-of-service bonus miles, other participantmiles or any other AAdvantage bonus miles.For more details, visit aa.com/elitestatus.