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F O R E W O R D B Y D E E PA K C H O P R ARADICALKINDNESSThe Life-Changing Powerof Giving and ReceivingANGELA C. SANTOMERO

radical kindness . Copyright 2019 by Angela C. Santomero. Foreword 2019 by Deepak Chopra. All rights reserved. Printed in the UnitedStates of America. No part of this book may be used or reproduced in anymanner whatsoever without written permission except in the case of briefquotations embodied in critical articles and reviews. For information,address HarperCollins Publishers, 195 Broadway, New York, NY 10007.HarperCollins books may be purchased for educational, business, orsales promotional use. For information, please email the Special MarketsDepartment at editionDesigned by Bonni Leon- B ermanLibrary of Congress Cataloging- in- Publication DataNames: Santomero, Angela C., author.Title: Radical kindness: the life- changing power of giving and receiving/ Angela C. Santomero.Description: FIRST EDITION. New York: HarperCollins, 2019. Includes bibliographical references.Identifiers: LCCN 2018049674 ISBN 9780062913364 (hardcover)Subjects: LCSH: Kindness.Classification: LCC BJ1533.K5 S26 2019 DDC 177/.7—dc23 LCrecord available at 20 21 22 23  lsc  10 9 8 7 6 5 4 3 2 1RadicalKindness 9780062913364 final TM0107 cc17.indd 61/7/19 4:44 PM

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C O N T E N T SForeword by Deepak Chopra xiiiMister Rogers Saw Me: A Definitionof Radical Kindness1IWHAT IS R ADICAL KINDNESS?1 Heart- Seeing: The First Step TowardRadical Kindness92 First See, Then Act: Radical KindnessMeans Action, Not Reaction23IIBE KIND TO YOURSELF3 Tune In to Glinda, Mute the Wicked Witch:Softening Your Inner Voice with Kindness4 Heart- See Yourself: Radical Kindness to OneselfRadicalKindness 9780062913364 final TM0107 cc17.indd 933411/7/19 4:44 PM

CONTENTS5 Persona or Person? Finding Your Authentic Self576 “Can You Help Me?” Receiving in Order to Give67IIIBE KIND TO OTHERS7 Hit the Pause Button:Seeing Others with Your Heart778 Kindness to Family and Friends:Heart- Seeing Your Inner Circle879 Lean In: The Art of Active Listening10910 Beyond First Impressions:Seeing the Person Underneath11911 Assume the Best: Defusing Conflictwith Kindness127xRadicalKindness 9780062913364 final TM0107 cc17.indd 101/7/19 4:44 PM

CONTENTSIVR ADICAL KINDNESS FOR A BETTER WORLD12 Speak the Common Language of Kindness:Heart- Seeing the “Other”14113 Kindness Without Credit: AnonymousKindness for a More Giving World14 Changing the World One Kindness at a Time15716515 Thirty- Two Acts of Radical KindnessYou Could Do Today175Acknowledgments 205xiRadicalKindness 9780062913364 final TM0107 cc17.indd 111/7/19 4:44 PM

IWHAT ISRADICALKINDNESS?RadicalKindness 9780062913364 final TM0107 cc17.indd 71/7/19 4:44 PM

1H E A R T - S E E I N GThe First Step Toward Radical KindnessMister Rogers once said, “There are three waysto ultimate success: The first way is to be kind.The second way is to be kind. The third way is to bekind.” I’d like to think that we all know what it meansto be kind to one another. It’s saying thank you, holding the door open for someone, feeding a stray cat, orcomforting a loved one after a bad day at home, work,or school. It’s what happens every time you’re told to“be nice,” and one of the first concepts introducedto children in preschool and kindergarten. Even themost downtrodden members of society know aboutRadicalKindness 9780062913364 final TM0107 cc17.indd 91/7/19 4:44 PM

R ADICAL KINDNESSkindness, if only because they are painfully aware ofthe lack of it in their own lives.But what do we mean by radical kindness? Radicalkindness means rooting all you say and do in kindness, being unconditionally kind all the time, to everyone. It means going beyond situational nicenessor merely “doing the right thing” and, instead, livingfrom a place of compassion.What Is Heart- S eeing?As Antoine de Saint- Exupéry writes in The Little Prince,“It is only with the heart that one can see rightly; whatis essential is invisible to the eye.”* When you are a radically kind person, you “see” with your heart. Seeingwith our hearts offers us an opportunity to make whatis often invisible visible. When we “heart- see,” we seethrough a lens of trust, respect, love, patience, andwarmth. Heart- seeing connects us to something that is* Antoine de Saint-Exupéry, The Little Prince, trans. Katherine Woods(New York: Harcourt, Brace & World, 1943).10RadicalKindness 9780062913364 final TM0107 cc17.indd 101/7/19 4:44 PM

H eart- S eeingso beautiful, so transformative, that the world before uschanges in delightful, unexpected, even revolutionaryways.As Dr. Wayne Dyer said in his Power of IntentionPBS special, “When you change the way you look atthings, the things you look at change.”* When thatinner change happens, when we embrace and understand the importance of kindness, we can transformour inner lives and the outer world. We feel better;we’re less anxious and more creative; we have moreenergy; and when we look at people, we see them in amore accepting way.When you heart- see, you interpret what you thinkyou are observing with a keen awareness that youcannot possibly know the whole story of someoneelse’s life. That rude waiter? Well, you don’t knowwhat kind of day he’s been having— maybe someonewas unkind to him; maybe dozens of people were,and he just wants to go home. That baby screamingon the plane? Sure, she’s annoying, but maybe that* Dr. Wayne Dyer, The Power of Intention (Carlsbad, CA: Hay House,2004), 249; available for viewing at urQPraeeY0w.11RadicalKindness 9780062913364 final TM0107 cc17.indd 111/7/19 4:44 PM

R ADICAL KINDNESSchild hasn’t slept all day and has a headache. Unlikeyou and me, the baby can’t tell her parents what’sbothering her.Practicing radical kindness means assuming thebest of everyone— heart- seeing them— and then actingtoward them with compassion, patience, and humility.It means infusing what we think, say, and do throughout the day with warmth, understanding, and care. Itmeans treating everyone— including ourselves!— asimportant, as if they matter in the world. And yes, thatmeans everyone, whether that person is a family member, friend, stranger, panhandler, someone with opposing political views, or the loudmouth on his cell phonein a hushed coffee shop. To see all human beings firstwith unconditional compassion is to heart- see them,and it is the only way to integrate a practice of radicalkindness into our lives.Yes, living a life of radical kindness challengesthat old idea that nice guys finish last or that compassion is somehow a form of weakness. Research hasdemonstrated time and again that you can be kindand strong, compassionate and determined, gentle and12RadicalKindness 9780062913364 final TM0107 cc17.indd 121/7/19 4:44 PM

H eart- S eeingopinionated. Seeing with the heart takes guts, andacting with compassion takes self- confidence and perspective. The qualities you need in order to be kind(compassion, integrity, respect) are exactly the samequalities you need to be brave, strong, and successful.To practice radical kindness by heart- seeing is topractice the art of noticing. Becoming more aware ofothers, becoming more sensitive, necessitates that wefirst notice our own circumstances, needs, and qualities. (We’ll come back to this idea and discuss it further in chapters to come.) Then, as we move beyondour own personal needs to see the concerns, heartbreaks, and struggles of others, we widen our visionof the world. Too often we get so caught up in ourday- to- day struggles that we don’t realize that theperson standing next to us on line at the grocery storeis having a bad day or is worried about a sick parent,or the kid behind the counter at the fast- food restaurant is in need of a few words of gratitude.13RadicalKindness 9780062913364 final TM0107 cc17.indd 131/7/19 4:44 PM

RADICAL KINDNESS FOR A BETTER WORLD 12 Speak the Common Language of Kindness: Heart-Seeing the “Other” 141 13 Kindness Without Credit: Anonymous Kindness for a More Giving World 157 14 Changing the World One Kindness at a Time 165 15 Thirty-Two Acts of Radical Kindness You Could Do Today 175 Acknowledgments 205

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