Health, Safety And Environment Report 2016/17
Health, Safety andEnvironment report2016/17
About Transport for London (TfL)Part of the Greater London Authorityfamily led by Mayor of London Sadiq Khan,we are the integrated transport authorityresponsible for delivering the Mayor’saims for transport.We have a key role in shaping whatlife is like in London, helping to realisethe Mayor’s vision for a ‘City for AllLondoners’. We are committed to creatinga fairer, greener, healthier and moreprosperous city. The Mayor’s TransportStrategy sets a target for 80 per cent ofall journeys to be made on foot, by cycleor using public transport by 2041. Tomake this a reality, we prioritise healthand the quality of people’s experience ineverything we do.We manage the city’s ‘red route’strategic roads and, through collaborationwith the London boroughs, can helpshape the character of all London’sstreets. These are the places whereLondoners travel, work, shop andsocialise. Making them places for peopleto walk, cycle and spend time will reducecar dependency and improve air quality,revitalise town centres, boost businessesand connect communities.We run most of London’s publictransport services, including theLondon Underground, London Buses,the Docklands Light Railway, LondonOverground, TfL Rail, London Trams,London River Services, London Dial-aRide, Victoria Coach Station, SantanderCycles and the Emirates Air Line. Thequality and accessibility of these servicesis fundamental to Londoners’ qualityof life. By improving and expandingpublic transport, we can make people’slives easier and increase the appeal ofsustainable travel over private car use.We are moving ahead with many ofLondon’s most significant infrastructureprojects, using transport to unlockgrowth. We are working with partnerson major projects like Crossrail 2 and theBakerloo line extension that will deliverthe new homes and jobs London and theUK need. We are in the final phases ofcompleting the Elizabeth line which, whenit opens, will add 10 per cent to London’srail capacity.Supporting the delivery of high-density,mixed-use developments that are plannedaround active and sustainable travel willensure that London’s growth is goodgrowth. We also use our own land toprovide thousands of new affordablehomes and our own supply chaincreates tens of thousands of jobs andapprenticeships across the country.Contents420Other operations6 Our business22Roads8 Our approach28 TfL workforce safetyand wellbeing10Commissioner’s forewordUnderground and Rail3216EnvironmentBusesWe are committed to being an employerthat is fully representative of thecommunity we serve, where everyonecan realise their potential. Our aim is tobe a fully inclusive employer, valuing andcelebrating the diversity of our workforceto improve services for all Londoners.We are constantly working to improvethe city for everyone. This means freezingfares so everyone can afford to use publictransport, using data and technology tomake services intuitive and easy to use,and doing all we can to make streets andtransport services accessible to all. Wereinvest every penny of our income tocontinually improve transport networksfor the people who use them every day.None of this would be possible withoutthe support of boroughs, communitiesand other partners who we work with toimprove our services. We all need to pulltogether to deliver the Mayor’s TransportStrategy; by doing so we can create abetter city as London grows.About this reportGenerally, the report covers the financialyear from 1 April 2016 to 31 March 2017.However, the road safety data for GreaterLondon and the Transport for LondonRoad Network (TLRN) covers the calendaryear from January to December 2016 inline with national standards.The safety data includes customer,employee and supplier details. Healthdata relates to employee wellbeing andincludes employee sickness absence, butdoes not cover contractor or customerhealth issues.Environment data covers London’s publictransport operations, including taxis andprivate hire vehicles, plus the activities weand our suppliers undertake.Our continual effort to provide moreaccurate data means that there are somechanges to the figures that we reportedlast year following further checks. Wherepossible, data is compared over five yearsand, where appropriate, comparisonshave been made with previous years.Health, Safety and Environment report 2016/17 3
Commissioner’s forewordOn 9 November 2016, a tram overturnednear Sandilands Junction in Croydon.This resulted in the tragic deaths of DaneChinnery, Donald Collett, Robert Huxley,Philip Logan, Dorota Rynkiewicz, PhilipSeary and Mark Smith. Another 54 peopleneeded hospital treatment. My thoughtsremain with all those affected by thisterrible incident and we continue to doall we can to provide support to thebereaved families and those injured.Many road deaths involve heavy goodvehicles (HGVs). In January 2017, theMayor launched the world’s first DirectVision Standard for these vehicles. Weare using this pioneering tool to increasethe number of HGVs with better directvision. This will contribute to our targetof a 50 per cent reduction in the numberof people killed or seriously injured onour roads by 2020. Our Better Junctionprogramme will also improve road andcycle safety with the introduction of20mph speed limit trials on our StrategicRoad Network.We have since introduced more safetymeasures to the tram network. Theseinclude extra speed restrictions, improvedspeed monitoring, new speed signs fordrivers, upgraded CCTV and an in-cabvigilance system in all trams to alert thedriver if signs of fatigue are detected.Alongside the investigations carried outby the Rail Accident Investigation Branch(RAIB), Office of Rail and Road (ORR),and British Transport Police (BTP), wecommissioned an additional internalinvestigation. We will ensure all therecommendations outlined in the RAIBreport, as well as our own, are met. Wecontinue to work with the tram industryto ensure lessons are learned and thatwe are collectively able to introduce anyfurther measures that could improve thesafety of trams across the UK.As well as the tragic incident atSandilands, during the period coveredby this report, a further four people losttheir lives following accidents on the4Commissioner’s forewordTube, London Rail, buses and LondonDial-a-Ride. There were also 116 peoplefatally injured on London’s roads in 2016.While this is the lowest level on record,clearly there is so much more to bedone to remove all death and seriousinjury from our roads and rail networks.This is why the Mayor’s Vision Zero is soimportant.Launched in February, our bus safetyprogramme includes a new safetystandard which will apply to all newvehicle design from the end of 2018.This supports Vision Zero and that noloss of life is inevitable or acceptable.The Mayor’s vision for London to be theworld’s greenest global city was publishedin the draft London Environment Strategy.Last year the Mayor also launched hisambitious plan of action to address poorair quality. We are making our bus and taxifleet cleaner and more environmentallyfriendly by making sure older vehiclesare updated to meet latest Europeanemissions standards.We are also consulting on proposalsto introduce the central London UltraLow Emission Zone in 2019, a year earlierthan planned. We aim to halve totalparticulate matter from our operationsby the end of next year. Our nitrogenoxide emissions have reduced by around6.6 per cent, keeping us on track to meetour target of a 40 per cent reductionby the end of 2017/18.We have reduced the amount ofelectricity we use and the amount of CO2emissions associated with our activities.This is all despite us now running NightTube services two days a week, as wellas more frequent daytime services.We are committed to making sure thatrunning the Night Tube does not impactresidents. Where we have receivedcomplaints about noise, we are workingto resolve the issues.London is one of the greatest cities in theworld and everyone using or working onour transport network should be able todo so as safely as possible. Our work onhealth, safety and the environment is ourtop priority and always will be.Mike Brown MVOCommissionerTransport for LondonHealth, Safety and Environment report 2016/17 5
Our businessFacts and figuresHow we report on our businessUnderground9,200BusesRailTotal numberof buses on theTfL network580900RoadsOtherkmTfL-operatedhighwaysTotal numberof trains on theTfL networkPassenger journeysLondon Underground1,378m650kmTfL-operated Rail andUnderground routes6,300Total number oftraffic signals thatTfL operatesBuses2,262mRail (Docklands Light Railway, London Overground, London Trams, Emirates Air Line, TfL Rail)390mOther (London River Services, Dial-a-Ride, Santander Cycles, Victoria Coach Station)22m* Excluding road journeys and pedestrians6Our businessHealth, Safety and Environment report 2016/17 7
Our approachOur vision for health, safety and environment isto get everyone home safe and healthy every day.We want to ensure that: Every journey is safe for our customers Our employees, agency staff andcontractors go home safe and healthyevery day We maintain our assets and deliverprojects safely We fulfil our commitments to preventpollution and nuisance; protectbiodiversity; improve air quality; andreduce waste and carbon emissionsAn important part of our Health Safetyand Environment (HSE) managementstrategy is measuring and benchmarkingour performance internally and againstinternational standards.Across TfL we use a managementmaturity model to assess our approachesto HSE management. Developed by theORR, the model allows us to benchmarkour approach to HSE management.Pedestrians on Oxford Street8Our approachIt looks at the five areas of our safetymanagement system: policy; organisingfor safety; cooperation and competence;planning and implementing; andmonitoring, audit and review. Themethod allows us to identify long-termactions and address root cause barriersto safety improvement. We aspire toachieve excellence in safety management(Level 5) and have set an interim targetof achieving Level 4 by the end of 2020.Our businesses also set HSE targetsagainst a number of indicators toimprove our day-to-day performance.These indicators focus on customer andworkforce injuries, and include historicalincidents and preventative measures.They reflect our continually improvingunderstanding of risks. This has improvedtrend analysis and better highlightsnecessary remedial actions.To complement performance targets,each business area develops HSEimprovement plans and objectives tohelp identify hazards and evaluate howto manage risks. Each area monitors andreviews the plans and tests the controlmeasures. HSE performance is thenreported at business unit level and tothe appropriate management meetingsat all levels of the organisation.Audits are carried out across TfL tomake sure our strategic risks are beingmonitored and adequately controlled.Where any risk is identified to be belowthe required standard, a correctiveaction plan is put in place to make sureimprovements are made.This process of planning, implementing,monitoring and reviewing risks is vital toachieving our vision and creating a safertransport network for London.Health, Safety and Environment report 2016/17 9
Underground and RailLondon Underground, London Overground, DLR,London Trams, TfL Rail and Emirates Air LineThere were 55 incidents that resulted infatal injury on the London Underground(LU) and TfL Rail network. These havebeen recorded by the coroner as: suicide(23), open* (six), narrative** (four) andaccidental (one). A further 16 fatalitiesare awaiting the outcome of coronerinquest. There were five fatalities thatwere confirmed as being related tomedical conditions and not connectedwith our operations.Most customer accidents occur in threemain areas on the LU network: onescalators (40 per cent), stairs (20 percent) and at the platform train interface(20 per cent). On LU and TfL Rail, a totalof 5,074 customers sustained physicalinjury from accidents in 2016/17, theequivalent to 3.9 injuries per one millionjourneys. The reasons for these areoften related to customer behaviouras well as faults with our assets, soLU’s customer safety plan is focusedon advising customers to adopt saferbehaviours and on making infrastructurechanges that will eliminate or reducethe risk.We have improved escalator safetymeasures at the 20 stations with themost escalator-related injuries. Manyof these are subtle ‘nudge’ measures,designed to encourage customerstowards safer behaviour: holding thehandrail; taking care when getting on andoff; standing correctly; and using liftswhere appropriate. To further reduceincidents, we also have posters aimedat influencing customer behaviourand make regular safety informationannouncements over public addresssystems. In busy periods (and where ouroperations allow) we provide additionalemployees to help customers on stairsand escalators, and direct customersto lifts where appropriate.In the medium to long-term, customersafety will be improved further byinfrastructure changes, particularly at theplatform train interface. This includesreducing the gap between the platformand trains, and ensuring the train operatorhas a better view of people getting onand off. This is supported with awarenesscampaigns that encourage customers notto rush to catch their train.Across the network, colleagues havecompleted training to help them identifyand help distressed or vulnerablepeople. This has enabled professionalhelp to be provided to individualswhen necessary, reducing disruptionto other passengers.* An ‘open’ conclusion arises in the absence of sufficient evidence to prove cause of death to thenecessary standard.Passengers at Tottenham Court Road station** A ‘narrative’ conclusion records the coroner’s conclusions on the important issues arising in thecircumstances by which the deceased came by his or her death.10Underground and RailHealth, Safety and Environment report 2016/17 11
Number of customers injured on LU, TfL Rail and London Rail5004504003503002502002014/15A total of nine incidents resulted infatal injury on London Rail (LondonOverground, DLR, London Trams andEmirates Air Line). These have beenrecorded by the coroner as: suicide(one) and accidental (one). There wereseven fatalities that are awaiting theoutcome of inquest following thetragic tram overturning at theSandilands Junction.On London Rail, there were 408customer accidental injuries in 2016/17,the equivalent to 1.1 injuries per onemillion journeys.A Customer Services Assistant helpinga passenger at Heathrow Terminals 1,2,312Underground and RailCroydon tram derailmentOn 9 November 2016 a tram overturnedat Sandilands. This tragically resulted inseven people losing their lives and 54needing hospital treatment. We offeredimmediate assistance to the families and2015/162016/17the relatives of those who were injuredthrough our Sarah Hope Line, a 24-hourservice that offers practical, emotionaland financial support.Following a rigorous safety assessmentand taking the advice of an independentpanel of tram experts, the tram serviceresumed across the entire networkon 18 November 2016. Before servicesrestarted, and in line with advice in theRAIB’s first interim report, additionalspeed restrictions and associated signswere installed near Sandilands and atother locations. All drivers were fullybriefed before services restarted andadditional employees from TfL andFirstGroup were made available acrossthe network to provide support andinformation for customers.Health, Safety and Environment report 2016/17 13
Making the tram service safer remainsone of our top priorities. In December2017, the RAIB published its report ofrecommendations, and in January 2018 wepublished our own internal report. We willensure all the recommendations outlinedin the Rail Accident Investigation Branchreport and our own are met, and continueto implement improved safety measures.These include additional speedrestrictions, better speed monitoring,new signs for drivers, an upgrade of theCCTV recording system and an in-cabdriver monitoring system. This meansthat drivers will be immediately alertedif any signs of distraction or fatigue aredetected. We are also working on an alertsystem for monitoring and managingtram speed.Following the incident, informationwas displayed across the tram networkand on our website, with a contactnumber should anyone have anyconcerns about safety. We also reviewedall our customer complaints proceduresto ensure that any safety issue raisedby a customer is dealt with quickly andthoroughly.Publicity campaigns and school liaisonactivities are raising awareness of thetram network for those living andworking nearby.14Underground and RailReducing Platform Train Interface (PTI)incidents and falls on the DLRDuring 2016/17, we developed a strategyto reduce the number of PTI incidentson the DLR. This will see a number ofinfrastructure and procedural changesintroduced over the coming years.Reducing this risk is also an importantelement of the contract for the newtrains being introduced in 2022.To further prevent customer injury causedby slips, trips, falls on escalators, DLRis adopting best practice improvementsfrom LU. We have rolled out enhancedsafety measures at sites where mostescalator related injuries occur.With the help of the local communityand user groups, we have improvedsafety for mobility scooter users on theDLR network. These include new signsthat advise mobility scooter users howto leave lifts safely.DLR has run a series of passengerengagement roadshows to betterunderstand customer attitudes andbehaviours towards their safety. Toimprove awareness, DLR has increasedpublic address announcements advisingcustomers of platform help andemergency stop points.Safeguarding vulnerable customersA training programme to helpemployees identify and assist distressedor vulnerable people on the LondonOverground network was introduced thisyear. This has resulted in more than 50successful interventions by staff in 2016,enabling professional help to be providedto the individual.We have developed a strategy to reduce trips and falls on the DLRHealth, Safety and Environment report 2016/17 15
BusesLondon BusesThere were 13 fatalities on the busnetwork. One was recorded by thecoroner as accidental, six are awaiting theoutcome of inquest, one is awaiting theoutcome of a police investigation, andfive are related to medical conditions.A total of 4,894 customers were injuredin accidents in 2016/17. As in LU, slips,trips, and falls are the main causes. Atotal of 4,734 passengers fell in 2016/17,the equivalent of two falls per onemillion bus journeys. We continue toencourage people to use the handrails,especially on stairs.In 2017/18 we will continue to work withoperators on our Bus Safety Programmeto improve safety and address specificissues, such as falls and bus collisions,which remain stubbornly high.As part of our commitment to developour safety improvement plans, weintroduced a Safety Performance Index(SPI) at the start of 2017/18. The SPI, whichis already in place in our contractedLondon Rail businesses, uses severalindicators to measure HSE performanceand allows us to further analyseincidents on buses.Bus Safety ProgrammeLaunched in February 2016, theprogramme is contributing to the ‘VisionZero’ approach to reducing road danger,as set out in the Mayor’s draft transportstrategy. It supports the Mayor’s aim forno one to be killed in or by a bus by 2030,and for deaths and serious injuries fromroad collisions to be eliminated fromLondon’s streets by 2041.The programme involves: Developing a bus safety standard forLondon. A revised specification fornew vehicles will become part ofcontracts from the end of 2018. Thespecification includes new speedlimiting technology from the endof 2017. To support the standard, weare researching and trialling the besttechnologies that can avoid or reducethe seve
our transport network should be able to do so as safely as possible. Our work on health, safety and the environment is our top priority and always will be. Mike Brown MVO Commissioner Transport for London 4 Commissioner’s foreword Health, Safety and Environment report 2016/17 5
Health, Safety and Welfare in a Fitness Environment Contents 1 Health and safety requirements in a fitness environment 1 Health and safety legislation 1 Responsibility for health and safety in a fitness environment 2 Health and safety documents 3 Duty of care 5 Professional boundaries 5 2 How to control r
THE ENVIRONMENT, HEALTH AND SAFETY PROGRAMME 2 The Organisation for Economic Co-operation and Development 3 Preface 4 OECD and the Environment 5 OECD’s Environment, Health and Safety Programme 9 Common policies and high-quality instruments for chemical safety 18 OECD and the rest of the world 21 Focus: Safety of manufactured nanomaterials 23 Co-operation in other areas of environment, health .
THE ENVIRONMENT, HEALTH AND SAFETY PROGRAMME 2 The Organisation for Economic Co-operation and Development 3 Preface 4 OECD and the Environment 5 OECD's Environment, Health and Safety Programme 9 Common policies and high-quality instruments for chemical safety 18 OECD and the rest of the world 21 Focus: Safety of manufactured nanomaterials 23 Co-operation in other areas of environment, health .
SI # CONTENTS Page # 1 Safety Health & Environment Policy 4 2 Safety Health & Environment Objectives 5 3 Basic Safety Rules 6 4 General Safety Rules 7 5 Emergency Instructions 16 6 Action incase of Spillage/Leakage of Chemicals 19 7 Hazards of Bitumen 20 8 First Aid for Bitumen Burns 21 9 Fire Protective System 24 10 Personal Protective Equipments 27 11 Environment Pollution 29 12 Our Goals 32
environment, health and safety policy, including a commitment to continual improvement, prevention of pollution and compliance with applicable environment, health and safety requirements. When establishing and reviewing environment, health and safety objectives and targets, AT&T shall take into account: a.
Human Factors in Safety Job Safety Analysis Kitchen Safety Laboratory Ladder Safety Laser Safety Lead Lift Trucks Machinery & Equipment Miscellaneous Office Safety Paper Industry Personal Side of Safety Personal Protective Equipment Respirator Safety. Retail Safety Management Safety Talks Supervision Tools Trenching & Shoring
of health and safety professionals, regardless of the industry or sector they work in. They include:-promote a positive health and safety culture-develop and implement a health and safety policy-develop and implement effective communication systems for health and safety information-identify and evaluate health and safety hazards
Thomas Talarico, Nicole Inan . Pennsylvania Policy Forum, from Solicitor, Richard Perhacs, in which he stated "Empower Erie" and the "Western Pennsylvania Policy Forum" are private entities separate and distinct from the County of Erie." Mr. Davis's question to Council regarding this is that, if Empower Erie is separate from the County, why did Tim McNair current Chair of Empower Erie send a .
