BTEC HIGHER NATIONALS - Edexcel
BTECHIGHER NATIONALSInternational Travel &Tourism ManagementSpecificationFirst Teaching from September 2018First Certification from 2019Higher NationalCertificate Lvl 4Higher NationalDiploma Lvl 5
Edexcel, BTEC and LCCI qualificationsEdexcel, BTEC and LCCI qualifications are awarded by Pearson, the UK’s largest awarding bodyoffering academic and vocational qualifications that are globally recognised and benchmarked.For further information, please visit our qualifications website at qualifications.pearson.com.Alternatively, you can get in touch with us using the details on our contact us page atqualifications.pearson.com/contactusAbout PearsonPearson is the world's leading learning company, with 35,000 employees in more than 70 countriesworking to help people of all ages to make measurable progress in their lives through learning.We put the learner at the centre of everything we do, because wherever learning flourishes, so dopeople. Find out more about how we can help you and your learners at qualifications.pearson.comReferences to third party material made in this specification are made in good faith. Pearson does notendorse, approve or accept responsibility for the content of materials, which may be subject to change, orany opinions expressed therein. (Material may include textbooks, journals, magazines and otherpublications and websites.)All information in this specification is correct at time of publication.ISBN 978 1 446 94823 1All the material in this publication is copyright Pearson Education Limited 2020BTEC Higher National International Travel & Tourism Management – monticello/Shutterstock
Summary of changes in Pearson BTEC Higher Nationals inInternational Travel and Tourism Management Issue 2Summary of changes made between previous issue and thiscurrent issueBrandingPagenumber1-487Added new front coverApplied updated Pearson BTEC Higher Nationals brandingcolour, font and tables throughout the spec2.7 How Pearson BTEC Higher Nationals in International Travel andTourism provide both transferable employability skills and academicstudy skills14-15Correction. Changed word from moderated to verified3.2.1 English language requirements for Higher Nationals17Updated section on English language requirements3.7 Dealing with malpractice in assessment22-25Updated sections on student, tutor, centre malpractice as wellas sanctions and appeals4.2.3 Meeting local needs (MLN)52Updated section and guidance4.2.4 Pearson BTEC Higher National Commissioned Development53Updated section and guidance6.3.2 Making assessment decisions using criteria76Correction. Changed word from moderated to ‘verified’Correction. Changed word from mark to ‘grade’Correction. Changed word from marks to ‘grades’6.4 Planning and record keeping79Removed requirement for spreadsheet only, as ProgrammeLeaders must have assessment plans that can be in anyappropriate format.11 Appendices484-487Added Recognition of prior Learning as Appendix 6If you need further information on these changes or what they mean, contact us viaour website at: tml.
Contents12Introduction11.1The Student Voice11.2Why choose Pearson BTEC Higher Nationals?11.3HN Global21.4Qualification Titles31.5Qualification codes31.6Awarding institution31.7Key features31.8Collaborative development41.9Professional Body consultation and approval6Programming purpose and objectives2.12.22.32.4Purpose of the BTEC Higher Nationals in International Travel and TourismManagement7Objectives of the BTEC Higher Nationals in International Travel andTourism Management7Aims of the Level 4 Higher National Certificate in International Travel andTourism Management9Aims of the Level 5 Higher National Diploma in International Travel andTourism Management10What could these qualifications lead to?112.5.1 Progression to university112.5.2 Employment122.6Use of Maths and English within the curriculum132.7How Pearson BTEC Higher Nationals in International Travel and Tourismprovide both transferable employability skills and academic study skills142.537Planning your programme3.13.216Delivering the Higher Nationals in International Travel and TourismManagement16Entry requirements and admissions163.2.1 English language requirements for Higher Nationals173.2.2 Centre approval183.2.3 Level of sector knowledge required183.2.4 Resources required183.2.5 HN Global support18
3.2.6 Modes of delivery193.2.7 Recommendations for employer engagement193.2.8 Support from Pearson193.2.9 Student employability193.2.10 Importance of Work Experience193.3Access to study203.4Student registration and entry203.5Access to assessments213.6Administrative arrangements for internal assessment213.6.1 Records213.6.2 Reasonable adjustments to assessment213.6.3 Special consideration223.6.4 Appeals against assessment22Dealing with malpractice in assessment223.7.1 Internally assessed units233.7.2 Student malpractice233.7.3 Staff and centre malpractice243.7.4 Sanctions and appeals243.745Programme structure264.1Units, credits, Total Qualification Time (TQT) and Guided Learning (GL)264.2Programme structures274.2.1 Pearson BTEC Level 4 Higher National Certificate in InternationalTravel and Tourism Management284.2.2 Pearson BTEC Level 5 Higher National Diploma in InternationalTravel and Tourism Management304.2.3 Meeting local needs (MLN)524.2.4 Pearson BTEC Higher National Commissioned Development534.3Pearson-set Assignments534.4The unit descriptor54Teaching and learning575.1Delivering quality and depth575.2Engaging with employers595.3Engaging with students595.4Planning and structuring a programme605.4.1 Sequencing units615.4.2 Condensed, expanded and mixed delivery62
6645.4.4 Assessment considerations665.4.5 Formative assessment665.4.6 Summative assessment665.4.7 Assessment feedback675.4.8 Designing valid and reliable assessments67Assessment696.0.1 Example Assessment Briefs70Principles of internal assessment706.1.1 Assessment through assignments706.1.2 Assessment decisions through applying unit-based criteria716.1.3 The assessment team726.1.4 Effective organisation736.1.5 Student preparation73Setting effective assessments736.2.1 Setting the number and structure of assignments736.2.2 Providing an assignment brief746.2.3 Forms of evidence75Making valid assessment decisions766.3.1 Authenticity of student work766.3.2 Making assessment decisions using criteria766.3.3 Dealing with late completion of assignments776.3.4 Issuing assessment decisions and feedback776.3.5 Resubmission opportunity786.3.6 Repeat Units786.3.7 Assessment Boards786.4Planning and record keeping796.5Calculation of the final qualification grade806.5.1 Conditions for the award806.5.2 Compensation provisions806.5.3 Calculation of the overall qualification grade816.5.4 Modelled student outcomes826.16.26.375.4.3 Drawing on a wide range of delivery techniquesQuality assurance837.1The approval process837.2Monitoring of internal Centre systems847.3Independent assessment review84
7.4Annual Programme Monitoring Report (APMR)847.5Annual student survey857.6Centre and qualification approval857.7Continuing Quality Assurance and standards verification858Recognition of Prior Learning and attainment879Equality and diversity8810Higher Nationals International Travel and TourismManagement Units90Unit 1: The Contemporary Travel and Tourism Industry91Unit 2: Managing the Customer Experience98Unit 3: Professional Identity and Practice105Unit 4: The Travel and Tourism Business Toolkit113Unit 5: Leadership and Management for Service Industries120Unit 6: Managing Aviation Services128Unit 7: Managing Conference and Events136Unit 8: Visitor Attraction Management145Unit 9: Online Travel Management153Unit 10: Tour Operations Management162Unit 11: Corporate Travel Management169Unit 12: Passenger Transport Services178Unit 13: Global Tourism Destinations186Unit 14: Work Experience194Unit 15: Management Accounting201Unit 16: Marketing Essentials for Travel and Tourism208Unit 17: Human Resource Management214Unit 18: Entrepreneurship and Small Business Management222Unit 19: Research Project229Unit 20: Tourism Consumer Behaviour and Insight237Unit 21: Airline Operations Management244Unit 22: Airport Operations Management251Unit 23: Strategic Planning for Air Transport258Unit 24: Destination Management Services265Unit 25: Strategic Destination Planning272Unit 26: Destination Marketing280
Unit 27: Developing the Event Experience287Unit 28: Corporate Events Management294Unit 29: Global Events301Unit 30: Innovative Cultural and Heritage Management310Unit 31: Innovative Curation, Interpretation and Education318Unit 32: Sustainable and Responsible Tourism Management325Unit 33: Global Sustainable Tourism Development333Unit 34: Marketing for Ethical Tourism341Unit 35: Chain of Distribution Management in the Travel Industry347Unit 36: Dynamic Products and Packaging354Unit 37: Digital Sales and Marketing362Unit 38: Operations Management Support370Unit 39: Adventure Tourism378Unit 40: Special Interest Tourism386Unit 41: Tourist Resort Management393Unit 42: Cruise Management401Unit 43: International Tourism Planning and Policy408Unit 44: Organisational Behaviour415Unit 45: Sales Management421Unit 46: Pitching and Negotiation Skills427Unit 47: Strategic Human Resource Management433Unit 48: Launching a New Venture440Unit 49: Managing and Running a Small Business447Unit 50: Customer Value Management456
11Appendices462Appendix 1: Mapping of HND in International Travel and Tourism Managementagainst FHEQ Level 5463Appendix 2: HNC/HND International Travel and Tourism ManagementProgramme Outcomes for Students468Appendix 3: Glossary of terms used for internally assessed units471Appendix 4: Assessment methods and techniques for Higher Nationals475Appendix 5: Transferable skills mapping481Level 4 Higher National Certificate in International Travel and TourismManagement: mapping of transferable employability and academicstudy skills481Level 5 Higher National Diploma in International Travel and TourismManagement: mapping of transferable employability and academicstudy skills482Appendix 6: Recognition of Prior Learning484Unit Mapping Overview484Unit Mapping Depth486
1 IntroductionBTEC is one of the world’s most recognised applied learning brands, engagingstudents in practical, interpersonal and thinking skills, for more than thirty years.BTECs are work-related qualifications for students taking their first steps intoemployment, or for those already in employment and seeking career developmentopportunities. BTECs provide progression into the workplace either directly or viastudy at university and are also designed to meet employer’s needs. Therefore,Pearson BTEC Higher National qualifications are widely recognised by industry andhigher education as the principal vocational qualification at Levels 4 and 5.When developing the Pearson BTEC Higher National qualifications in InternationalTravel and Tourism Management, we collaborated with a wide range of students,employers, higher education providers, colleges and subject experts to ensure thatthe new qualifications meet their needs and expectations. We also worked closelywith the relevant Professional Bodies, to ensure alignment with recognisedprofessional standards.There is now a greater emphasis on employer engagement and work readiness. Thenew BTEC Higher National qualifications in International Travel and TourismManagement are designed to reflect this increasing need for high quality professionaland technical education pathways at Levels 4 and 5, thereby providing students with aclear line of sight to employment and to progression to a degree at Level 6.1.1The Student VoiceStudents are at the heart of what we do. That is why, from the outset, we consultedwith students in the development of these qualifications. We involved them in writinggroups, sought their feedback, and added their voices and views to those of otherstakeholders.The result, we believe, are qualifications that will meet the needs and expectations ofstudents worldwide.1.2Why choose Pearson BTEC Higher Nationals?Pearson BTEC Higher Nationals are designed to help students secure the knowledgeskills and behaviours needed to succeed in the workplace. They represent the latest inprofessional standards and provide opportunities for students to develop behavioursfor work, for example by undertaking a group project, or responding to a client brief.A student may even achieve exemption from professional or vendor qualifications, orstudent membership of selected professional bodies, to help them on their journey toprofessional competence.Pearson BTEC Levels 4 and 5 Higher Nationals in International Travel and Tourism ManagementSpecification – Issue 2 – April 2020 Pearson Education Limited 20201
At the same time the BTEC Higher Nationals are intended to keep doors open forfuture study should a student wish to progress further in their education after theirLevel 5 study. They do this by allowing space for the development of higher educationstudy skills, such as the ability to research. Clear alignment of Level of demand withthe Framework for Higher Education qualification descriptors at Level 4 and 5 meansthat students wishing to progress to Level 6 study should feel better prepared. ThePearson BTEC Higher Nationals address these various requirements by providing:A range of core, optional and specialist units, each with a clear purpose, so there issomething to suit each student’s choice of programme and future progression plans. Fully revised content that is closely aligned with the needs of employers,professional bodies, vendors and higher education for a skilled future workforce. The opportunity to develop transferable skills useful for work and for highereducation, including research skills, the ability to meet deadlines andcommunication skills. Learning Outcomes mapped against Professional Body standards and vendoraccreditation requirements, where appropriate. Assessments and projects chosen to help students progress to the next stage (thismeans some are set by the Centre to meet local needs, while others are set byPearson). Students are required to apply their knowledge to a variety ofassignments and activities, with a focus on the holistic development of practical,interpersonal and higher level thinking skills. An approach to demand at Level 4 and 5 which is aligned with the Framework forHigher Education Qualifications (FHEQ). Support for student and tutors including Schemes of Work and ExampleAssessment Briefs.1.3HN GlobalPearson BTEC Higher Nationals are supported by a specially designed range of digitalresources, to ensure that tutors and students have the best possible experienceduring their course. These are available from the HN Global websitewww.highernationals.com.With HN Global, tutors can access programme specifications which contain usefulinformation on programme planning and Quality Assurance processes. Tutors canalso view Schemes of Work and Example Assessment Briefs, helping them createmeaningful courses and assessments. HN Global also allows tutors to create andannotate reading lists for their students and also keep up-to-date on the latest newsregarding HN programmes.2Pearson BTEC Levels 4 and 5 Higher Nationals in International Travel and Tourism ManagementSpecification – Issue 2 – April 2020 Pearson Education Limited 2020
1.4Qualification TitlesPearson BTEC Level 4 Higher National Certificate in International Travel andTourism ManagementPearson BTEC Level 5 Higher National Diploma in International Travel andTourism ManagementSpecialist pathways are included within brackets in the qualification title: Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement (Aviation) Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement (Destination Management) Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement (Events) Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement (Innovation, Culture and Heritage) Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement (Sustainable Management) Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement (Tour Operations)1.5Qualification codesOfqual Regulated Qualifications Framework (RQF) Qualification numbers: Pearson BTEC Level 4 Higher National Certificate in International Travel andTourism Management: 603/2280/9 Pearson BTEC Level 5 Higher National Diploma in International Travel and TourismManagement: 603/2281/01.6Awarding institutionPearson Education Ltd.1.7Key featuresPearson BTEC Higher National qualifications in International Travel and TourismManagement offer: A stimulating and challenging programme of study that will be both engaging andmemorable for students. The essential subject knowledge that students need to progress successfully intofurther study or the world of work.Pearson BTEC Levels 4 and 5 Higher Nationals in International Travel and Tourism ManagementSpecification – Issue 2 – April 2020 Pearson Education Limited 20203
A simplified structure: students undertake a substantial core of learning in theHigher National Certificate and can build on this in the Higher National Diploma,with optional units linked to their specialist area of study. Specialist pathways in the Level 5 Diploma, so there is something to suit eachstudent’s preference of study and future progression plans. Refreshed content that is closely aligned with Professional Body, employer andhigher education needs. Assessments that consider cognitive skills (what students know) along withaffective and applied skills (respectively how they behave and what they can do). Unit-specific grading and Pearson-set assignments. A varied approach to assessment that supports progression to Level 6 and alsoallows Centres to offer assessment relevant to the local economy, therebyaccommodating and enhancing different learning styles. Quality Assurance measures – as outlined in sections 6 and 7 of this ProgrammeSpecification – to ensure that all stakeholders (e.g. professional bodies,universities, colleges and students) can feel confident in the integrity and value ofthe qualifications. A qualification designed to meet the needs and expectations of students aspiringto work in an international travel and tourism environment.Qualification frameworksPearson BTEC Higher National qualifications are designated higher educationqualifications in the UK. They are aligned to the Framework for Higher EducationQualifications (FHEQ) in England, Wales and Northern Ireland, and Quality AssuranceAgency (QAA) Subject Benchmark Statements. These qualifications are part of the UKRegulated Qualifications Framework (RQF).1.8Collaborative developmentStudents completing their BTEC Higher Nationals in International Travel and TourismManagement will be aiming to go on to employment or progress to a final year atuniversity. Therefore, it was essential that we developed these qualifications in closecollaboration with experts from professional bodies and universities, and with theproviders who will be delivering the qualifications.4Pearson BTEC Levels 4 and 5 Higher Nationals in International Travel and Tourism ManagementSpecification – Issue 2 – April 2020 Pearson Education Limited 2020
We are very grateful to the university and further education tutors, employers,Professional Body representatives and other individuals who have generously sharedtheir time and expertise to help us develop these new qualifications. Confederation of Tourism and Hospitality Manila University, Philippines West London University Cardiff University Beacon International College, Singapore Boston Business School, Singapore E-Thames College Ealing, Hammersmith and West London College Loughborough College Sunderland College Southampton College Strodes College Stafford C
Unit 39: Adventure Tourism 378 Unit 40: Special Interest Tourism 386 Unit 41: Tourist Resort Management 393 Unit 42: Cruise Management 401 Unit 43: International Tourism Planning and Policy 408 Unit 44: Organisational Behaviour 415 Unit 45: Sales Management 421 Unit 46: Pitching and Negotiation Skills 427 Unit 47: Strategic Human Resource Management 433 Unit 48: Launching a New Venture 440 .
Technology Pearson BTEC Level 3 National Foundation Diploma in Information Technology First teaching 2016 Pearson BTEC Level 3 National Diploma (2017) in Information Technology Pearson BTEC Level 3 National Extended Diploma (2017) in Information Technology First teaching 2017 . Edexcel, BTEC and LCCI qualifications Edexcel, BTEC and LCCI qualifications are awarded by Pearson, the UK’s .
Pearson BTEC Level 4 HNC Diploma in Automotive Engineering Pearson BTEC Level 5 HND Diploma in Automotive Engineering The BTEC HNCs (Higher National Certificates) are now at level 4 and are a minimum of 120 credits in size. They have been nested within the structures of the BTEC HNDs (Higher National Diplomas). BTEC HNDs are level 5 qualifications.
BTEC Level 4 HNC The Pearson BTEC Level 4 HNC in Business (QCF) is a qualification with a minimum of 120 credits of which 60 are mandatory core. The BTEC Level 4 HNC programme must contain a minimum of 65 credits at level 4. BTEC Level 5 HND The Pearson BTEC Level 5 HND in Business (QCF) is a qualification with a
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Pearson BTEC Level 4 HNC The Pearson BTEC Level 4 HNC in Business is a qualification with a minimum of 120 credits of which 60 are mandatory core. The Pearson BTEC Level 4 HNC programme must contain a minimum of 65 credits at level 4. Pearson BTEC Level 5 HND The Pearson BTEC Lev
Pearson Edexcel GCE in Core Mathematics C2 (6664/01) Edexcel and BTEC Qualifications Edexcel and BTEC qualifications are awarded by Pearson, the UK’s largest awarding body. We provide a wide range of qualifications including academic, vocational, occupational and specific programmes for employers. For further information visit our qualifications websites at www.edexcel.com or www.btec.co.uk .
4.2.1 Pearson BTEC Level 4 Higher National Certificate in Engineering 29 4.2.2 Pearson BTEC Level 5 Higher National Diploma in Engineering 38 4.2.3 Meeting local needs (MLN) 57 4.2.4 Pearson BTEC Higher National Commissioned Development 58 4.3 Pearson-Set Units 59 4.4 The unit descriptor 60 4.5 Professional Body collaboration 63
Pearson’s approach to awarding results in Summer 2020 Last updated 26 May 2020 Contents. Page 4 BTEC Nationals* (Level 3) BTEC Firsts (Levels 1- 2) BTEC Technicals* (Levels 2-3) BTEC Tech Awards (Levels 1-2) Foundation Learning: o BTEC Entry Level (E1, E2, E3) o
