Epson TM-T20II User Guide - COBISS

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VIF - Maintenance of computer systemsinfrastructureEpson TM-T20II User GuideVIF-NA-EN-115, V2.0

IZUM, 2015COBISS, COMARC, COBIB, COLIB, IZUM are registered trademarks owned by IZUM.

CONTENTS1 Printer description. 12 Connecting the printer . 23 Printer use . 33.1 Installing roll paper . 33.2 Cleaning the thermal head . 44 Technical specifications . 55 Driver installation and printer settings . 55.1 Driver installation. 55.2 Setting up the printer IP address via the network connection . 85.3 Printer settings . 106 Using the printer within the COBISS3 system . 126.1 COBISS2 . 126.2 COBISS3 . 13 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0i

Epson TM-T20II User GuideVIFFIGURESFigure 1: Contents of printer package . 1Figure 2: Printer parts . 2Figure 3: Interface types . 2Figure 4: Power supply connection . 3Figure 5: Opening the cover and installing the roll paper . 3Figure 6: Closing the roll paper cover . 4Figure 7: Thermal head . 4Figure 8: Technical specifications of the printer . 5Figure 9: Epson TM-T20II software . 6Figure 10: Installation type . 6Figure 11: Installation confirmation . 7Figure 12: Checking printer connection. 7Figure 13: Installation finished . 8Figure 14: Epson Net Config tool . 9Figure 15: Basic printer IP settings . 9Figure 16: Printer dialogue window. 10Figure 17: TM-T20II Utility window . 10Figure 18: Current settings window . 11Figure 19: Font settings window . 11ii IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIF1Epson TM-T20II User GuidePrinter descriptionThe following items are included in the printer package:1. printer2. installation disc3. AC adapter 220V4. AC cable 220V5. USB interface cable6. accessories for wall mounting and vertical installationFigure 1: Contents of printer packagePart names:1. roll paper cover2. cutter cover IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.01/14

Epson TM-T20II User GuideVIF3. power switch4. cover open lever5. control panelFigure 2: Printer partsConnecting the printer2The printer can have the following interfaces:1. RS-232 serial interface2. USB interface3. 10BASE-T/100BASE-TX Ethernet interface4. drawer kick-out connectorFigure 3: Interface types2/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIFEpson TM-T20II User GuideConnect the AC cable to DC24V (see Figure 3 and Figure 4).Figure 4: Power supply connection3Printer use3.1Installing roll paperHow to install the roll paper correctly:1. Use the cover open lever to open the roll paper cover. Insert the roll paper facing in theright direction (see Figure 5).Figure 5: Opening the cover and installing the roll paper IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.03/14

Epson TM-T20II User GuideVIF2. Pull out some paper and close the roll paper cover. When the printer power is on, the rollpaper is automatically cut.Figure 6: Closing the roll paper cover3.2Cleaning the thermal headThe manufacturer recommends cleaning the thermal head periodically every three months ofregular daily use.Cleaning procedure:Turn off the printer and open the roll paper cover. The thermal head can be very hot afterprinting; let it cool before you clean it. Clean the thermal head with a cotton cloth moistenedwith alcohol solvent (ethanol or IPA) (see Figure 7).Figure 7: Thermal head4/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIFEpson TM-T20II User GuideTechnical specifications4Figure 8: Technical specifications of the printer5Driver installation and printer settings5.1Driver installationFor printer driver installation, use the enclosed CD and follow the steps below:1. Start the TMInstallNavi.exe installation software (if it doesn't run automatically once youinsert the CD in the computer). IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.05/14

Epson TM-T20II User GuideVIFFigure 9: Epson TM-T20II software2. Confirm the Licence Agreement by reading it, select I accept the terms in the licenceagreement and press Next.3. The Select Installation Type screen will be displayed. Click Easy Install.Figure 10: Installation type4. The Communication Port Settings window will be displayed, where you can selectfrom:a. serial connectionb. USB connectionc. network (Ethernet) connection6/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIFEpson TM-T20II User GuideUsually you can choose between USB and network connection. If you select USB, theinstallation software will offer to finish the installation. Confirm by clicking the Installbutton.Figure 11: Installation confirmation5. The Connect Printer screen will be displayed.Figure 12: Checking printer connectionDriver installation will run automatically. If the printer is not connected, click Next.6. When the installation is finished, the final Installation Finished screen will be displayed. IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.07/14

Epson TM-T20II User GuideVIFFigure 13: Installation finishedTo finish installing the USB driver, click the Finish button. The printer is installed in theWIN system under the following name: EPSON TM-T20II Receipt.5.2Setting up the printer IP address via the networkconnectionThe printer IP address (Only possible for the version with network interface!) can be set up byusing the EpsonNet Config tool on the enclosed CD. If EpsonNet Config is already installed, runit by clicking Start – All Programs – EpsonNet – EpsonNet Config Vx – EpsonNet Config.1. Check if the printer is on the list. If it doesn't appear, click Refresh.8/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIFEpson TM-T20II User GuideFigure 14: Epson Net Config tool2. Select the printer from the list and click Configuration. Select Network Interface –TCP/IP – Basic. Select the options Manual and Set using PING. Set up the IP address,the subnet mask and the default gateway.Figure 15: Basic printer IP settings3. Finally, click Transmit. The settings will be transmitted to the printer. Click OK in thedialogue window that will appear. IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.09/14

Epson TM-T20II User GuideVIFFigure 16: Printer dialogue window4. Close the EpsonNet Config software.5.3Printer settingsPrinter settings are managed with the TM-T20II Utility tool. Run Start – All Programs –EPSON – TM-T20II Software – TM-T20II Utility.The TM-T20II Utility tool window will be displayed:Figure 17: TM-T20II Utility windowSelect the installed printer (indicated in blue) and confirm your selection by clicking the OKbutton. The Current settings window will open.10/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIFEpson TM-T20II User GuideFigure 18: Current settings windowUnder Font settings, the settings should be as follows: Code page: PC852 (Latin 2) International character set: Slovenija / HrvaškaIf the displayed settings are different, click the Font button. Set the parameters in the windowthat will open:Figure 19: Font settings window IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.011/14

Epson TM-T20II User GuideVIFBy clicking the Set button, the settings are reflected to the printer. A dialogue window will openand you will hear the printer click.Close the application.6Using the printer within the COBISS3 system6.1COBISS2To use the printer in the COBISS2 system, use driver number 23.12/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

VIF6.2Epson TM-T20II User GuideCOBISS3In the COBISS3 software in the logical destinations, select the printer you intend to use forprinting lending forms. Select System / Settings / Logical destinations.The Logical destinations editor window will open, where you select the option Lending form –Loan: [default local printer] and click the Edit button.The User destinations window will open. Click the Add printer button. In the new window,select the Epson TM-T20II printer, which you intend to use for printing lending forms, from thedrop-down list.EPSON TM-T20IIOnce you select the printer, click the Details button to check if the detailed settings for this typeof printer are correct. Lending forms are printed in the graphics printing mode. IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.013/14

Epson TM-T20II User GuideVIFWhen you define the settings, confirm every selection by clicking the OK button. When you arefinished, click Refresh settings in the System menu. If that option is not available, refresh thenew settings by logging out and the re-logging into the COBISS3 software.14/14 IZUM, 15. 12. 2015, VIF-NA-EN-115, V2.0

select the Epson TM-T20II printer, which you intend to use for printing lending forms, from the drop-down list. Once you select the printer, click the Details button to check if the detailed settings for this type of printer are correct. Lending forms are printed in the graphics printing mode. EPSON TM-T20II

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