Kaltura Accessibility Conformance Report

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Kaltura Accessibility Conformance ReportVPAT Version 2.1Name of Product/Version: Kaltura MediaSpace and Kaltura Application Framework (KAF) 5.69.x – released February 12, 2018 Kaltura Video Editing Tools 2.22.1 – released February 12, 2018 Kaltura Media Player 2.71.x – released August 26, 2018. Including the In-Video Quiz (IVQ) component.Product Description: Kaltura MediaSpace Video Portal is a video platform that offers a flexible environmentto unify videos for an entire organization, under the organization’s branding, workflows, and displaying onlyan organization’s content.Date: September 2018Contact information: accessibility@kaltura.comEvaluation Methods Used: Testing the Kaltura products cited above involved extensive use of leadingassistive technology such as screen readers, as well exclusive use of the keyboard. Native platformaccessibility features were also used to assist with testing. These were supplemented with techniques, suchas manual inspection of Accessibility API output. This testing was performed on Windows 10, InternetExplorer 11, and JAWS 2018.PAGE 1 OF 32

Applicable Standards/GuidelinesThis report covers the degree of conformance for the following accessibility standard/guidelines:Standard/GuidelineIncluded In ReportWeb Content Accessibility Guidelines 2.0, vel A YesLevel AA YesLevel AAA NoRevised Section 508 standards as published by the U.S. Access Board inthe Federal Register on January 18, 2017Corrections to the ICT Final Rule as published by the US Access Board inthe Federal Register on January 22, 2018EN 301 549 Accessibility requirements suitable for public procurement ofICT products and services in Europe, - V1.1.2 (2015-04) sThe terms used in the Conformance Level information are defined as follows: Supports: The functionality of the product has at least one method that meets the criterion without known defects ormeets with equivalent facilitation.Supports with Exceptions: Some functionality of the product does not meet the criterion.Does Not Support: The majority of product functionality does not meet the criterion.Not Applicable: The criterion is not relevant to the product.Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.PAGE 2 OF 32

WCAG 2.0 ReportTables 1 and 2 also document conformance with: EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closedfunctionality), and Section 11.2.2 - Non-Web Software (closed functionality).Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 ElectronicSupport Documentation.Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes,and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.PAGE 3 OF 32

Table 1: Success Criteria, Level ANotes:CriteriaConformanceLevelRemarks and ExplanationsWeb: Textual equivalents are provided for mostnon-text content.A rating of Supports with Exceptions has beengiven for the following reasons:1.1.1 Non-text Content (Level A)Also applies to:EN 301 549 Criteria 9.2.1 (Web) 10.2.1 (non-web document) 11.2.1.1 (Software) 11.2.2.1 (Closed Functionality Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs) Web: Supports withExceptions PAGE 4 OF 32In Kaltura MediaSpace, content andcontrols that are initially hidden and notexposed visually without user action, suchas mouse hover, are still exposed toscreen readers, yet there is no visualindication that there is content available forexpanding.A custom date picker control in KalturaMediaSpace does not provide textualinformation, such as a role, for assistivetechnology to utilize when attempting toselect a date.No textual equivalent to the “loadingimage” message is provided by the KalturaVideo Editing Tools.In Kaltura MediaSpace, the user’s “like”state for each video and the current stateof the contrast mode button in the headerare indicated visually, but not textually.A few other images in Kaltura MediaSpacedo not provide appropriate alternative text.

Criteria1.2.1 Audio-only and Video-only (Prerecorded)(Level A)Also applies to:EN 301 549 Criteria 9.2.2 (Web) 10.2.2 (non-web document) 11.2.1.2 (Software) 11.2.2.2.1 and 11.2.2.2.2 (ClosedSoftware) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)1.2.2 Captions (Prerecorded) (Level A)Also applies to:EN 301 549 Criteria 9.2.3 (Web) 10.2.3 (non-web document) 11.2.1.3 (Software) 11.2.2.3 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)ConformanceLevelRemarks and ExplanationsWeb: SupportsWeb: Kaltura MediaSpace does not haveprerecorded audio-only and prerecorded videoonly media.Web: SupportsWeb: Kaltura MediaSpace does not havesynchronized media.PAGE 5 OF 32

Criteria1.2.3 Audio Description or Media Alternative(Prerecorded) (Level A)Also applies to:EN 301 549 Criteria 9.2.4 (Web) 10.2.4 (non-web document) 11.2.1.4 (Software) 11.2.2.4 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)1.3.1 Info and Relationships (Level A)Also applies to:EN 301 549 Criteria 9.2.7 (Web) 10.2.7 (non-web document) 11.2.1.7 (Software) 11.2.2.7 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)ConformanceLevelWeb: SupportsRemarks and ExplanationsWeb: Kaltura MediaSpace does not have timebased media or prerecorded video content.Web: Information, structure, and relationships canbe determined programmatically for most ofKaltura MediaSpace’s content.A rating of Supports with Exceptions has beengiven for the following reasons:Web: Supports withExceptions PAGE 6 OF 32In Kaltura MediaSpace, when the “LoadMore” button is activated, programmaticfocus is moved to the top of the overall listrather than being set at the point fromwhich the user can review the additionalcontent.Some of the Kaltura Video Editing Tool’sbuttons do not provide accessible names,such as the Zoom and Add Hint buttons.

CriteriaConformanceLevelRemarks and Explanations 1.3.2 Meaningful Sequence (Level A)Also applies to:EN 301 549 Criteria 9.2.8 (Web) 10.2.8 (non-web document) 11.2.1.8 (Software) 11.2.2.8 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: SupportsSome fields do not provide valid labels asthey are identified only by their placeholdervalues. This includes the Username andPassword fields in the Login form, and theKaltura Media Player’s search field.The accessible name provided for a Tagsfield in Kaltura MediaSpace contains adata entry constraint. information ratherthan its intended name.Form grouping markup for some radiobuttons in Kaltura MediaSpace is notprovided.In the Kaltura Video Editing Tool, a timefield’s data entry requirement is notconveyed in an accessible manner.Web: Content is presented in a meaningfulsequence.PAGE 7 OF 32

Criteria1.3.3 Sensory Characteristics (Level A)Also applies to:EN 301 549 Criteria 9.2.9 (Web) 10.2.9 (non-web document) 11.2.1.9 (Software) 11.2.2.9 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)1.4.1 Use of Color (Level A)Also applies to:EN 301 549 Criteria 9.2.10 (Web) 10.2.10 (non-web document) 11.2.1.10 (Software) 11.2.2.10 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)ConformanceLevelWeb: SupportsRemarks and ExplanationsWeb: Any instructions provided do not rely solelyon sensory characteristics of components.Web: Most elements do not use color as the solemeans of conveying information.A rating of Supports with Exceptions has beengiven for the following reason:Web: Supports withMinor ExceptionsPAGE 8 OF 32 A Preview Video button in KalturaMediaSpace is initially conveyed as“disabled” by a dimmed appearance, butthis state is not conveyed textually toassistive technology.

Criteria1.4.2 Audio Control (Level A)Also applies to:EN 301 549 Criteria 9.2.11 (Web) 10.2.11 (non-web document) 11.2.1.11 (Software) 11.2.2.11 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.1.1 Keyboard (Level A)Also applies to:EN 301 549 Criteria 9.2.15 (Web) 10.2.15 (non-web document) 11.2.1.15 (Software) 11.2.2.15 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)ConformanceLevelWeb: SupportsRemarks and ExplanationsWeb: Kaltura MediaSpace does not have audiothat plays automatically.Web: Many active elements are not accessiblefrom the keyboard.A rating of Does Not Support has been given forthe following reasons: Web: Does NotSupport PAGE 9 OF 32In the Kaltura Video Editing Tool, severalcontrols related to customizing questionsare not keyboard accessible, including theelements to add or randomize questions.Also, the capability to rearrange questionsrelies on drag-and-drop mouse usage thatis not supported for keyboard use.In Kaltura MediaSpace, when the “LoadMore” button is activated, programmaticfocus is moved to the top of the overall listrather than being set at the point from

CriteriaConformanceLevelRemarks and Explanations PAGE 10 OF 32which the user can review the additionalcontent. This forces keyboard-only usersto manually navigate back to their formerlocation to review the new content.A “WYSIWYG” editor for editing a video’sdescription utilizes a contenteditableattribute that has never been wellsupported by screen readers. Recognizing,activating, using, and confirming theresults of this editor are only possible withadvanced screen reader features.When a custom date picker control inKaltura MediaSpace appears, it isrendered at the end of the page order andprogrammatic focus is not moved to it.Further, none of the date elements are inthe tab order.Video preview images in KalturaMediaSpace can only be triggered with amouse.Active elements related to each video inKaltura MediaSpace are initially hidden butappear on mouse hover or when the firstvideo element receives keyboard focus inthe tab order. This significantly lengthensthe tab order and also prevents users ofassistive technology, such as speech inputsoftware, from having direct access tothese controls.In Kaltura MediaSpace, the site searchSubmit button can only be activated with a

CriteriaConformanceLevelRemarks and Explanations 2.1.2 No Keyboard Trap (Level A)Also applies to:EN 301 549 Criteria 9.2.16 (Web) 10.2.16 (non-web document) 11.2.1.16 (Software) 11.2.2.16 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Web: Supports:mouse click, as it does not receivekeyboard focus.Similarly, the element Create New Chapterin Kaltura MediaSpace is inaccessible fromthe keyboard.A Chapter timeline bookmark slider inKaltura MediaSpace cannot be controlledby screen readers.In the Kaltura Video Editing Tool, akeyboard conflict occurs between the useof the Space key to control video playbackand elements that are natively activatedusing that same key.In Kaltura MediaSpace, some controls thatshould support the Space key to activatedo not, instead requiring the Enter key.Web: Kaltura MediaSpace does not have anykeyboard traps.PAGE 11 OF 32

Criteria2.2.1 Timing Adjustable (Level A)Also applies to:EN 301 549 Criteria 9.2.17 (Web) 10.2.17 (non-web document) 11.2.1.17 (Software) 11.2.2.17 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.2.2 Pause, Stop, Hide (Level A)Also applies to:EN 301 549 Criteria 9.2.18 (Web) 10.2.18 (non-web document) 11.2.1.18 (Software) 11.2.2.18 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)ConformanceLevelRemarks and ExplanationsWeb: Supports:Web: Kaltura MediaSpace does not have anycontent that is time limited.Web: Does NotSupportWeb: Kaltura MediaSpace offers a single imagecarousel on its homepage. While it automaticallypauses if the mouse is hovered over it, thecarousel does not offer a keyboard-focusableelement to pause it, nor does the carousel pauseif the Next or Previous buttons have keyboardfocus.PAGE 12 OF 32

Criteria2.3.1 Three Flashes or Below Threshold (Level A)Also applies to:EN 301 549 Criteria 9.2.19 (Web) 10.2.19 (non-web document) 11.2.1.19 (Software) 11.2.2.19 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.4.1 Bypass Blocks (Level A)Also applies to:EN 301 549 Criteria 9.2.20 (Web) 10.2.20 (non-web document) – Does notapply 11.2.1.20 (Software) – Does not apply 11.2.2.20 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) – Does not apply tonon-web software 504.2 (Authoring Tool)ConformanceLevelRemarks and ExplanationsWeb: Supports:Web: Kaltura MediaSpace does not contain anycontent that flashes.Web: SupportsWeb: Kaltura MediaSpace provides a skip link atthe start of its pages that allows the user tobypass the repetitive header content.PAGE 13 OF 32

CriteriaConformanceLevelRemarks and Explanations 602.3 (Support Docs) – Does not apply tonon-web docs2.4.2 Page Titled (Level A)Also applies to:EN 301 549 Criteria 9.2.21 (Web) 10.2.21 (non-web document) 11.2.1.21 (Software) - Does not apply 11.2.2.21 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.4.3 Focus Order (Level A)Also applies to:EN 301 549 Criteria 9.2.22 (Web) 10.2.22 (non-web document) 11.2.1.22 (Software) 11.2.2.22 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool)Web: SupportsWeb: Kaltura MediaSpace provides informativetitles for its pages.Web: In most cases, the focus order of controlsand content in Kaltura MediaSpace is logical.A rating of Supports with Exceptions has beengiven for the following reasons:Web: Supports withExceptions PAGE 14 OF 32In Kaltura MediaSpace, when the “LoadMore” button is activated, programmaticfocus is moved to the top of the overall listrather than being set at the point fromwhich the user can review the additionalcontent.Other cases occur in Kaltura MediaSpacewhere activating an element causes focus

Criteria ConformanceLevelRemarks and Explanations602.3 (Support Docs) 2.4.4 Link Purpose (In Context) (Level A)Also applies to:EN 301 549 Criteria 9.2.23 (Web) 10.2.23 (non-web document) 11.2.1.23 (Software)to move away, sometimes unpredictably,rather than remaining on the element.Conversely, when closing some KalturaMediaSpace dialogs, focus is not properlyreset on the element that initially triggeredthe dialog.When a custom date picker control inKaltura MediaSpace appears, it isrendered at the end of the page order, butprogrammatic focus is not moved to it.Keyboard focus is not properly restrictedwhen tabbing within modal dialogs such asthe Kaltura Video Editing Tool’s Helppanel.Where the tab order is explicitly controlledby use of the tabindex attribute withpositive values, the actual tab order ofvisible elements, i.e., the expected left-toright tab order and the reading order asexperienced by screen reader users, canbecome out of sync, like in the KalturaMediaSpace site header.In the Kaltura Player, the “Skip for Now”button occurs later in the tab order thanwould be logical, given its purpose.Web: Most links identify their purpose, in context.Web: Supports withExceptionsA rating of Supports with Exceptions has beengiven for the following reasons:PAGE 15 OF 32

CriteriaConformanceLevel Remarks and Explanations 11.2.2.23 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool)f2.4.5 602.3 (Support Docs) 3.1.1 Language of Page (Level A)Also applies to:EN 301 549 Criteria 9.2.27 (Web) 10.2.27 (non-web document) 11.2.1.27 (Software) 11.2.2.27 (Closed Software) 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508Web: SupportsA set of Kaltura MediaSpace links thatexpose more options offers only link text of“ ”.Link tags for videos in Kaltura MediaSpacedo not provide text or context to make itclear that they are tags for other videoswith that same tag.In Kaltura MediaSpace, video preview linkscontaining the video length or view countdo not identify the action or purpose ofthese links.Links to remove a video from watch historyin Kaltura MediaSpace do not identify thevideo or provide sufficient context to do so.A small number of Kaltura MediaSpacelinks do not expose their visually-intendedaccessible names, but rather only identifystate information, such as “selected”, orkeyboard shortcuts, such as "CTRL B",without also including the visual names.Web: Pages in Kaltura MediaSpace identify theirprimary language.PAGE 16 OF 32

Criteria 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)3.2.1 On Focus (Level A)Also applies to:EN 301 549 Criteria 9.2.29 (Web) 10.2.29 (non-web document) 11.2.1.29 (Software) 11.2.2.29 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)3.2.2 On Input (Level A)Also applies to:EN 301 549 Criteria 9.2.30 (Web) 10.2.30 (non-web document) 11.2.1.30 (Software) 11.2.2.30 (Closed Software) – Does notapply 11.6.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)2017 Section 508 501 (Web)(Software)ConformanceLevelRemarks and ExplanationsWeb: In nearly all cases, Kaltura MediaSpacedoes not initiate change of context when acomponent receives focus.A rating of Supports with Minor Exceptions hasbeen given for the following reasons:Web: Supports withExceptions When the read-only Start Date field gainskeyboard focus, a custom date pickerdialog in Kaltura MediaSpace appears, butit is rendered at the end of the page order.Additionally, focus is not moved to thedialog.Web: For the most part, Kaltura MediaSpacedoes not initiate change of context upon changingthe setting of any user interface component.Web: Supports withMinor ExceptionsA rating of Supports with Minor Exceptions hasbeen given for the following reasons: PAGE 17 OF 32In a Kaltura MediaSpace search field, aftera slig

PAGE 1 OF 32 Kaltura Accessibility Conformance Report VPAT Version 2.1 Name of Product/Version: Kaltura MediaSpace and Kaltura Application Framework (KAF) 5.69.x – released February 12, 2018 Kaltura Video Editing Tools 2.22.1 – released February 12, 2018 Kaltura Media Player 2.71.x – released August 26, 2018. Including the In-Video Quiz (IVQ) component.

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