Oracle Fusion Service Descriptions

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Oracle Fusion ServiceDescriptionsEffective Date: 11-March-2021Fusion Cloud Service Descriptions v031521Page 1 of 182

Table of ContentsGLOSSARY100 Appointments:100 Daily Visitor Sessions1000 Interactions1000 Offer Visits1,000 API Requests1,000 Sessions1,000 Subscriptions1,000 in ARR100K Subscribers:50M Revenue Under Management (RUM)Hosted 1,000 Planned Item Locations25,000 Transactions Per Hour50 GigabytesOffer VisitBusiness Network AdministratorEndorsing Trading PartnersParticipating Trading PartnersSmart ContractCompaniesContacts500 Hosted Trading Partners1000 Requests10000 Requests Per MonthHosted M in Freight Under ManagementHosted M in Application Annual RevenueHosted Compensated IndividualHosted EmployeeHosted EnvironmentHosted Expense ReportHosted Full Time Equivalent (FTE) StudentHosted Fusion MonthHosted Managed ResourceHosted Named UserHosted 1K Invoice LineHosted 1000 Order LinesHosted 1,000 Active MembersHosted Record (for Oracle Social Data and Insight Cloud Service)Hosted Record (for Oracle Address Verification Cloud Service)Hosted 1,000 RecordsFusion Cloud Service Descriptions 3131313131313141414141414141414141515Page 2 of 182

Hosted 10,000 RecordsHosted 1,000 Warehouse TransactionsMonitored Service UserLoqate’s worldwide address data packsAdditional StorefrontTest EnvironmentVPN Connection10,000 Hosted Customer Records per Month50,000 MessagesUnlimited Annual Subscription1,000 Page Views 1000 Revenue M in RevenuePeak Capacity Limit1 Million MessagesRecordTRANSPARENT DATA ENCRYPTION1616171717171717171818181818181820ORACLE SALES AND SERVICE BASES21Oracle Fusion Sales and Service Standard Cloud Service - Hosted Named User21Oracle Fusion Sales and Service Enterprise Cloud Service- Hosted Named User22Oracle Fusion Sales and Service Premium Cloud Service - Hosted Named User24Oracle Live Experience for Fusion Sales and Service Cloud Service - Enterprise – Hosted NamedUser27Oracle Live Experience for Fusion Sales and Service Cloud Service – Premium – Hosted NamedUser28Oracle Sales Planning Cloud Service - Hosted Named User29ORACLE SALES AND SERVICE OPTIONS30Oracle Additional 50GB File Storage for Live Experience Cloud Service30Oracle Fusion Sales and Service Limited User Cloud Service - Hosted Named User30Oracle Fusion Partner Relationship Management for Partners Cloud Service-Hosted Named User31Oracle Fusion Sales and Service for Communications Cloud Service- Hosted Named User32Oracle Fusion Sales and Service for Consumer Goods Cloud Service - Hosted Named User 32Oracle Fusion Sales and Service for Financial Services Cloud Service - Hosted Named User 34Oracle Fusion Sales and Service for High Tech and Manufacturing Cloud Service Cloud ServiceHosted Named User35Oracle Fusion Chat and Cobrowse Cloud Service36Oracle Fusion Digital Customer Service Cloud Service– 100 Daily Visitor Sessions36Oracle IoT Service Monitoring for Connected Assets Cloud Service—Hosted Named User37Oracle Sales Planning Cloud Service for Sales and Service Cloud - Hosted Named User39Oracle Additional Test Environment for Sales Planning Cloud Service - Test Environment 40Oracle Intelligent Advisor Cloud Service – 1,000 Interactions40Oracle Fusion Data Quality Cloud Service-Hosted 1,000 Records41Oracle Address Verification Cloud Service Unlimited Annual Subscription – Hosted Month41Fusion Cloud Service Descriptions v031121Page 3 of 182

Oracle Address Verification Cloud Service per address verification – Hosted record42Oracle Account Enrichment Cloud Service – Hosted Record42Oracle Contact Enrichment Cloud Service – Hosted Record43Oracle Enrichment Additional Applications Cloud Service45Oracle Loyalty Standard Edition Cloud Service- Hosted 1,000 Active Members45Oracle Loyalty External API Access Cloud Service- 1,000 API Requests46Oracle Additional Environments for Oracle Sales Planning Cloud Service for Oracle EngagementCloud – Hosted Environment47Oracle Additional Environments for Oracle Sales Planning Cloud Service – Hosted Environment48Oracle Fusion for Financial Services Cloud Service - Each48ORACLE CUSTOMER EXPERIENCE FOR COMMUNICATIONS50Oracle Customer Experience for Communications – Fusion Launch Cloud Service – 100KSubscribers50Oracle Customer Experience for Communications – Fusion Launch Cloud Service – 50MRevenue Under Management50Oracle Customer Experience for Communications – Fusion Care Cloud Service – 100KSubscribers51Oracle Customer Experience for Communications – Fusion Care Cloud Service – 50M RevenueUnder Management52Oracle Customer Experience for Communications – Buying Cloud Service – 100K IndividualSubscribers53Oracle Customer Experience for Communications – Buying Cloud Service – 50M RevenueUnder Management54Additional Test Environment for Oracle Customer Experience for Communications CloudService – Each54ORACLE FUSION HUMAN CAPITAL MANAGEMENTOracle Fusion Human Capital Management Base Cloud Service-Hosted EmployeeOracle Talent Fusion Management for Coexistence Cloud Service- Hosted Named UserOracle Fusion Recruiting Cloud Service – Hosted Employee56565757ORACLE FUSION HUMAN CAPITAL MANAGEMENT OPTIONS59Oracle Fusion Advanced Human Capital Management Controls Cloud Service – HostedEmployee59Oracle Fusion Human Resource Help Desk Cloud Service – Hosted Employee59Oracle Fusion Payroll Cloud Service for Canada-Hosted Employee60Oracle Fusion Payroll Cloud Service for China-Hosted Employee60Oracle Fusion Payroll Cloud Service for Mexico – Hosted Employee61Oracle Fusion Payroll Cloud Service for the United States-Hosted Employee62Oracle Fusion Payroll Cloud Service for the United Kingdom-Hosted Employee63Oracle Fusion Payroll Cloud Service for Middle East-Hosted Employee63Oracle Fusion Workforce Health and Safety Incidents Cloud Service- Hosted Employee64Oracle Policy Automation for Workers Cloud Service—Hosted Employee65Oracle Strategic Workforce Planning Cloud Service-Hosted Employee65Oracle Fusion Learning Cloud Service -Hosted Named User66Fusion Cloud Service Descriptions v031121Page 4 of 182

Oracle Fusion Talent Management and Workforce Compensation Cloud Service- Hosted NamedUser66Oracle Fusion Time and Labor Cloud Service-Hosted Named User67ENTERPRISE RESOURCE PLANNING SERVICE DESCRIPTIONS68Oracle Fusion Enterprise Resource Planning Cloud Service - Hosted Named User68Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User69Oracle Fusion Risk Management Cloud Service - Hosted Named User70Oracle Fusion Financial Reporting Compliance Cloud Service - Hosted Named User70Oracle Fusion Procurement Cloud Service - Hosted Named User71Oracle Fusion Procurement for Self Service Cloud Service - Hosted Named User72Oracle Fusion Accounting Hub Cloud Service - Hosted 1,000 Records72Oracle Fusion WebCenter Forms Recognition Cloud Service-Hosted 1,000 Records73Oracle CPQ for ERP Cloud Service - Hosted Named User73Oracle Fusion Subscription Management for ERP Cloud Service – 1,000 Subscriptions74Oracle Fusion Subscription Management for ERP Cloud Service – 1,000 in ARR75Oracle Fusion Supply Chain Management Cloud Service75Oracle Fusion Order Management Cloud Service - Hosted Named User75Oracle Product Management - Oracle Fusion Product Management Cloud Service - HostedNamed User76Oracle Fusion Supply Chain Execution Cloud Service - Hosted Named User77Oracle Fusion Supply Planning Cloud Service - Hosted Named User77Oracle Fusion Demand Management Cloud Service - Hosted Named User78Oracle Fusion Sales and Operations Planning Cloud Service- Hosted Named User78Oracle Fusion Supply Chain Collaboration Cloud Service - Hosted Named User79Oracle Fusion Supply Planning - Hosted Employee79Oracle Fusion Demand Management - Hosted Employee80Oracle Fusion Sales and Operations Planning - Hosted Employee80Oracle Fusion Supply Chain Collaboration - Hosted Employee81Oracle Service Contracts Cloud Service-Hosted Named User82Oracle Fusion Enterprise Contracts Cloud Service - Hosted Named User82Oracle Fusion Enterprise Contracts Essential User Cloud Service - Hosted Named User83Oracle Warehouse Management Cloud Service84Oracle Warehouse Management Enterprise Cloud Service – Hosted Named User84Oracle Warehouse Workforce Management Cloud Service - Hosted Named User84Oracle Warehouse Management Automation Cloud Service – Warehouse Facility85Additional Test Environment for Warehouse Management Cloud Service – Test Environment85Virtual Private Network for Warehouse Management Cloud Service – VPN Connection86Virtual Private Network Setup for Warehouse Management Cloud Service – VPN Connection 86Oracle STUDENT Cloud ServiceOracle Fusion Student Management Cloud Service - Hosted FTE StudentVocado Student Financial Planning Cloud Service - Hosted FTE StudentFusion Cloud Service Descriptions v031121878787Page 5 of 182

Additional Test Environment for Vocado Student Financial Planning Cloud Service - TestEnvironment88ENTERPRISE PERFORMANCE MANAGEMENT SERVICE DESCRIPTIONS89Oracle Enterprise Performance Management Standard Cloud Service - Hosted Named User 89Oracle Additional Application for Oracle Enterprise Performance Management Standard CloudService - Hosted Environment90Oracle Enterprise Performance Management Enterprise Cloud Service - Hosted Named User 91Oracle Enterprise Performance Management Enterprise Cloud Service - Hosted Employee 92Oracle Additional Application for Oracle Enterprise Performance Management Enterprise CloudService - Hosted Environment93Oracle Enterprise Data Management Cloud Service – Hosted Employee94Oracle Enterprise Data Management Cloud Service-Hosted 1,000 Records94Oracle Enterprise Performance Management for United Kingdom Government Cloud Service95Oracle Strategic Workforce Planning Cloud Service-Hosted Employee96Oracle Additional Environments for Oracle Strategic Workforce Planning Cloud Service96ORACLE LOGISTICS CLOUD SERVICE98Oracle Transportation Management Cloud Service - Hosted M Freight Under Management 98Oracle Transportation Operational Planning Cloud Service - Hosted M Freight UnderManagement98Oracle Fleet Management Cloud Service --Hosted M Freight Under Management99Oracle Logistics Network Modeling Cloud Service – Hosted M Freight Under Management 99Oracle Global Trade Management Cloud Service – Hosted M in Revenue100Additional Test Environment for Oracle Transportation Management and Global TradeManagement Cloud Service- Test Environment101Oracle Database Vault for Oracle Transportation and Global Trade Management Security CloudService102Oracle Transportation and Global Trade Management Additional Storage Cloud Service- HostedFusion Month102Virtual Private Network Setup Fee for Oracle Transportation and Global Trade ManagementCloud Service- VPN Connection103Virtual Private Network for Oracle Transportation and Global Trade Management Cloud ServiceVPN Connection103Optional ServicesOracle Additional Test Environment for Oracle Fusion Cloud Service-Test EnvironmentOracle Data Masking for Fusion Cloud Services - EachOracle Database Vault and Break Glass for Fusion Cloud ServiceOracle Fusion for Retail Services Cloud ServiceOracle Integration Access Cloud Service - EachOracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud - EachOracle Load Testing Cloud Service for Fusion – Five Business Flows - EachOracle Additional Load Testing Cloud Service for Fusion – Five Business Flows - EachOracle Additional Storage for Oracle Fusion Cloud Service - Hosted MonthOracle Virtual Private Network Setup Fee Cloud Service-VPN ConnectionFusion Cloud Service Descriptions v031121104104104105107108109110111111111Page 6 of 182

Oracle Virtual Private Network Cloud Service-VPN ConnectionOracle Enterprise Performance Management for United States Government Cloud ServiceOracle Fusion for United Kingdom Government Cloud ServiceOracle Fusion for United States Government Cloud ServiceOracle Fusion for Financial Services Cloud Service - Each112112113114114PUBLIC SECTOR COMPLIANCE AND REGULATION116Oracle Fusion Public Sector Community Development Cloud Service – Hosted Named User 116Oracle Digital Assistant for Fusion Public Sector Community Development Self Service CloudService - 1000 Sessions116Oracle Fusion Public Sector Business Licenses Cloud Service – Hosted Named User117Oracle Fusion Business Licenses for Public Sector Community Development Cloud Service Hosted Named User117FUSION SUBSCRIPTIONS CLOUD SERVICEOracle Fusion Subscription Management Cloud Service – 1,000 SubscriptionsOracle Fusion Subscription Management Cloud Service – 1,000 in ARROracle Subscription Management for ERP Cloud Service – 1,000 SubscriptionsOracle Subscription Management for ERP Cloud Service – 1,000 in ARR118118118119120EMPLOYEE METRICS CLOUD SERVICES121Oracle Fusion Enterprise Resource Planning Cloud Service - Hosted Employee121Oracle Fusion Risk Management Cloud Service - Hosted Employee121Oracle Fusion Procurement Cloud Service - Hosted Employee122Oracle Fusion Financial Reporting Compliance Cloud Service - Hosted Employee123Oracle Fusion WebCenter Forms Recognition Cloud Service-Hosted Employee123Oracle Fusion Order Management Cloud Service - Hosted Employee124Oracle Product Management - Oracle Fusion Product Management Cloud Service - HostedEmployee124Oracle Fusion Supply Chain Execution Cloud Service - Hosted Employee125Oracle Warehouse Management Enterprise Cloud Service – Hosted Employee125Oracle Warehouse Workforce Management Cloud Service - Hosted Employee126ORACLE COMMERCE CLOUD- SERVICE DESCRIPTIONSOracle Commerce Standard Cloud Service – 1000 Page ViewsOracle Commerce Standard Cloud Service – 1000 RevenueOracle Commerce Premium Edition Cloud Service – 1000 Page ViewsOracle Commerce Premium Edition Cloud Service – 1000 RevenueOracle Commerce Agent Console Cloud Service – Additional User – Hosted Named UserOracle Commerce External API Access Cloud Service - 1000 RequestsOracle Virtual Private Network for Commerce Cloud Service -VPN ConnectionVirtual Private Network Setup Fee for Oracle Commerce Cloud Service – VPN ConnectionOracle Additional Test Environment for Commerce Cloud Service-Test EnvironmentOracle Additional Storefront for Commerce Cloud Service-EachOracle Commerce Standard Cloud Service – 1000 Page ViewsOracle Commerce Standard Cloud Service – 1000 R ORACLE CLOUD SERVICES144Fusion Cloud Service Descriptions v031121Page 7 of 182

Oracle PCI Compliance Cloud Service - Each144Part Number: B93112144Oracle Integration Cloud Service for Oracle SaaS145Oracle Digital Assistant Platform for SaaS147Oracle Content and Experience Cloud for Oracle SaaS149Oracle Content and Experience Cloud Service for Oracle CX – 5000 Assets Per Month150Oracle Content and Experience for Oracle CX – Gigabyte Outbound Data Transfer Per Month151Oracle Content and Experience for Oracle CX – Object Storage – Gigabyte Storage Capacity PerMonth152Oracle Content and Experience Cloud Service for Oracle CX – Advanced Video Management 250 Video Assets Per Month153Oracle CASB for Oracle SaaS -Monitored Service User153Oracle CASB for Oracle SaaS -Hosted Employee154Oracle Maps Cloud Service for PeopleSoft – Hosted Employee155Oracle Maps Cloud Service for JD Edwards – Hosted Employee155Oracle Maps Cloud Service for JD Edwards – M in Revenue156Oracle Maps Cloud Service for PeopleSoft – M in Revenue156Oracle Maps Cloud Service for Asset Tracking – Hosted Managed Resource157Oracle Maps Cloud Service for Asset Tracking – 100 Appointments157Oracle Maps Cloud Service for Asset Optimization – Hosted Managed Resource158Oracle Maps Cloud Service for Asset Optimization – 100 Appointments158Oracle Supplier Network Adapter for Partners Cloud Service- 500 Hosted Trading Partners 159Customer Data Management Cloud Service-Hosted Named User159European Union Restricted Access Cloud Service for Oracle Fusion Applications160ORACLE INTERNET OF THINGS APPLICATIONS CLOUD SERVICE161Oracle Internet of Things Intelligent Applications Cloud Service – Hosted Employee161Oracle Internet of Things, 3D Digital Twin Cloud Service – Hosted Environment162Oracle Internet of Things Intelligent Applications Cloud Service – Hosted Named User163Oracle Internet of Things Intelligent Applications, Mobile Worker – Hosted Named User164Oracle Internet of Things Intelligent Applications, Additional Test Environment – Each164Oracle Intelligent Track and Trace Cloud Service – Hosted Named User165Oracle Intelligent Track and Trace Cloud Service – Hosted Employee167Oracle Intelligent Track and Trace, Additional Endorsing User Option Cloud Service – HostedNamed User168Oracle Intelligent Track and Trace, Additional Participating User Option Cloud Service – HostedNamed User169SERVICE DESCRIPTIONS—ADVANCED CUSTOMER SUPPORTOracle Cloud Priority Support for SaaS170170ORACLE ORACLE SAAS AT CUSTOMER CLOUD SERVICE171Oracle Oracle SaaS at Customer Cloud Service-Data Center Service Descriptions @ Your dataCenter171Oracle Additional Test Environment for SaaS at Customer Cloud Service172Oracle Data and Device Retention for SaaS at Customer Cloud Service172Fusion Cloud Service Descriptions v031121Page 8 of 182

Oracle Audit Compliance Reporting for SaaS at Customer Cloud Service - EachOracle PCI Compliance Reporting for SaaS at Customer - EachOracle Additional Test Environment for SaaS at Customer Cloud ServiceORACLE DATAFOXOracle Datafox Cloud Service-Hosted Named UserOracle DataFox for Eloqua Cloud Service - Hosted 10,000 RecordsOracle Datafox Connector Cloud Service for Salesforce-Hosted Named UserOracle Datafox API Enterprise Records Cloud Service-Hosted 1,000 RecordsOracle Datafox Enterprise Records Cloud Service-Hosted 1,000 RecordsFusion Cloud Service Descriptions v031121174177178180180180180181181Page 9 of 182

GLOSSARY100 Appointments: is defined as 100 individual activities (e.g., work order, office visit, time used toassist another resource, lunch breaks, etc.) scheduled within the applicable service that yourresource (e.g., mobile employee) performs at a specific location.100 Daily Visitor Sessions: is defined as 100 Daily Visitor Sessions per month during the ServicePeriod. A Daily Visitor Session is a unique individual who accesses the service during a 24 hour periodusing a specific channel (e.g. web site, mobile app) and is identified through the use of cookie, deviceid, IP or session id. Access across multiple channels counts for multiple visitor sessions.1000 Interactions: 1000 Interactions means 1000 interactions in a 12-month period and is acombination of all interactions that contain an Adaptive Intelligent offer, recommendation,action, across all channels with which a brand interacts with its customers. For the purposes ofthis metric, Web visit 1 Interaction; 5 emails 1 interaction; 5 SMS/chatbot 1 interaction.An interaction may include multiple offers, recommendations or actions. Web interactionsexpire after 30 minutes of inactivity and thereafter count as a new interaction. In case ofother channels such as email, SMS, etc. an Interaction is a communication sent to a uniquelyidentified destination.For the purposes of Intelligent Advisor, 1000 Interactions means 1000 advice interactionswith Intelligent Advisor, in a 12-month period. For the purposes of this metric, 1 Intelligent Advisor interview session by a single user 1 advice interaction 20 Intelligent Advisor Determinations API assessments 1 advice interactionFor Intelligent Advisor interview sessions: An interview session is conducted by a single user over any continuous duration.After a period of inactivity, interview sessions end automatically, and upon resumption will be treated as an additional interview session.Interview sessions conducted by a logged in Fusion Sales and Service agent user areconsidered non-metered usage, and do not count as an advice interaction for thepurposes of this metric.One (1) Intelligent Advisor Determinations API assessmen

Oracle Fusion Payroll Cloud Service for the United States-Hosted Employee 64 Oracle Fusion Payroll C l oud Ser vi c e for the United Kingdom-Hos te d Employee 65 Oracle Fusion Payroll Cloud Service for Middle East-Hosted Employee 65

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