Mastering MSOW Day-to-Day Basics

8/14/2013Mastering MSOW Day-to-DayBasicsEric Haugen, CPCSAdam MillerMorrisey AssociatesThis session will cover the most needto know pointers on masteringMSOW’s everyday functions.1MSOW Home ScreenCustomerWeb siteReports22013 Morrisey Technology & EducationalConference1

8/14/2013Customer Web SiteWorkstation requirementsHow toTrainingTrack your help desktickets3ReportsBefore you drive yourselfcrazy creating a new report;see if there’s a standardthat will work for you.42013 Morrisey Technology & EducationalConference2

8/14/2013Search for Practitioners1. Last name2. Last, First3. Last, *4. *,first5. Social Security #6. i Search by IDnumber7. # Search by PractIDVitals ScreenExtended Search5Extended Search62013 Morrisey Technology & EducationalConference3

8/14/2013Move betweenpractitioners duringyour work day usingthe Next andPrevious buttonThe clearpractitioner listbutton will clearthe current historyof practitioners forthe currentMSOW session.7The Facility gridThe facilities grid canbe modified todisplay informationthat is most useful toyour organization.Here is an exampleof the Nextreappointment andCQ expiration beingadded to the facilitygrid.This view can bemodified thru theAdministrative toolssetup, configurables.82013 Morrisey Technology & EducationalConference4

8/14/2013User DefinedUser defined fieldallows you to trackorganizationspecific information.User defined canbe at thepractitioner level orthe facility level.9User Defined at the Facility LevelHere is an example of a user defined screen at the Practitioner facility level.You can add radial buttons, text boxes, combination drop down boxes andmore.102013 Morrisey Technology & EducationalConference5

8/14/2013Response LettersResponse letters giveyou the ability to quicklyand efficiently reply torequests for information11Response Letter Select ScreenResponse letter select screen allows you to setup your response letter utilizingyour Hospitals, Universities, or Managed Care payers tables. You can also additems not in a table or send a letter to a practitioner in you MSOW.122013 Morrisey Technology & EducationalConference6

8/14/2013Batch LabelsBatch labels gives you theability to do labels quicklyon the fly.Batch labels give you theability to use the criteria tabto select a population youwant to create labels for.At the bottom of the screenyou have the ability todefine what address youlabels will have on them andthe order in which they willprint.You also have the option topick the type of labels youuse.13Criteria TabThe criteria tab isa fantastic tool tohelp selectpopulations ofproviders in yourdatabase withsimilar attributes.You can selectcriteria from asmany or as fewareas as youneed.The other sectioneven lets youselect your userdefined fields.142013 Morrisey Technology & EducationalConference7

8/14/2013Practitioner ExportPractitioner Export is used to collect information from the MSOW for use in aMicrosoft Word or Excel format. This can then be used in a Word Mail Merge, orfor creation of lists.15Batch Print ImagesWhen you need to printor view a particulardocument that pertainsto a population of yourProviders the ViewPractitioner Imagesbutton comes in handy.Select View PractitionerImages from the Imagesdrop down.Use the Criteria tab toselect the Populationyour interested in.162013 Morrisey Technology & EducationalConference8

8/14/2013Batch Print Image (continued)This is where you select the document or documents you are interested in viewing forthe population you selected.17Time to Clean upTables are always inneed to cleaning.The three Mergefunctions can helpwith this dauntingtask.BE CAREFUL!!Once you Merge twoentries there is noundoing it.182013 Morrisey Technology & EducationalConference9

8/14/2013Thanks for AttendingQuestions?192013 Morrisey Technology & EducationalConference10

2013 Morrisey Technology & Educational Conference 7 Batch Labels Batch labels gives you the ability to do labels quickly on the fly. Batch labels give you the ability to use the criteria tab to select a population you want to create labels for. At the bottom of the screen you have the ability to define what address you labels will have on them and