Ergonomics Awareness On Construction Site

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Ergonomics Awareness on Construction SiteNabila Huda Adnan1,a, Aziruddin Ressang1,b1Faculty of Civil Engineering, Universiti Teknologi Malaysia, Malaysiaa*nabilahuda93@gmail.com, baziruddin@utm.myKeywords: Ergonomics, awareness, construction assessmentAbstract. Ergonomics is known as a science of designing the job to fit the workers which makesthe job easier, safer and more pleasant for them and also leads to save money. However,ergonomics so far has had little impact in Malaysia. The purpose of the study is to find method toenhance the ergonomics awareness on construction site. The study was conducted in the JohorBahru district. The respondent involved were professionals working with construction relatedcompany. The questionnaire data was analysed using frequency analysis method and average indexmethod. The finding shows that the awareness of the ergonomics among the workers is insatisfactory level but there is still lack on implementation. Therefore, some improvements andrecommendations should be considered. All parties involved in the construction should take actionto increase the ergonomics awareness together with educational training effort.IntroductionErgonomics is the science and practice of designing jobs and workplace to match the capabilitiesand limitations of the human body. It can be simply define as to fit the job to the worker. The goalof ergonomics is to create jobs, tools, equipment and workplace that fit people rather than makingpeople adapt to them.Ergonomics term is derived from the Greek words, ‘ergon’ and ‘nomos’ which refers toconsideration of laws into the work. It is one of the strategies to make the job easier for theworkers. In addition, ergonomics can also reduce the pain which is related to the job that candegrade the work performance and quality [1].The profession has two major branches with considerable overlap. The first branch sometimesreferred to as industrial ergonomics or occupational biomechanics, concentrates on the physicalaspects of work and human capabilities such as force, posture and repetition. While the secondbranch sometimes referred to as human factors is oriented to the psychological aspects of work suchas mental loading and decision making [2].The construction is defined as the building of something, typically a large structure where thenature of the work imposes a lot of ergonomically hazards to the workers [3]. It is considered as ademanding job where a large number of workers are working in and often classified as a high riskindustry since it has historically been plagued with much higher and unacceptable injuries such asstrains, sprains, Musculoskeletal Disorder (MSDs) and etc. when compared to other industries [1].Construction industry is a dynamic and hazardous industry, making it challenging for ergonomicaspects to be implemented on site. Thus, there are lots of controlling factors that can be taken intoconsideration in implementing ergonomics and controlling ergonomics risk factors in theconstruction site. The implementation of ergonomics at the workplace can be improve through afew steps or approaches such as communication, management control, ergonomic design factors,training and education as well as written ergonomics program [2]. These steps are very importantto increase the awareness of the ergonomics among the workers.Problem Statement The construction industry is a challenging place to work as its physicalprocesses can causes various ergonomic-related problems. The industry stands out from otherindustries as having the highest worker injury and fatality rates, which makes it the highest risk190

sector in regard to WMSDs. Every construction worker is likely to be temporarily unfit to work atsome time as a result of moderately serious injuries or health problems after working on aconstruction site.MSDs or musculoskeletal disorders are injuries and disorders of the soft tissue in the body andnervous system. Soft tissues include the muscles, tendons, ligaments, joints and cartilage. MSDscan effects the nerves, tendon sheaths and most frequently it will attack arms and back [4].According to [5], there were 365 580 cases of musculoskeletal disorders (MSDs) such as sprainsor strains resulting from exertion in lifting. The MSDs incidence rate per 10 000 full time workerfor construction industry recorded in 2014 is 32.7 reducing from 41.9 incident rate which isrecorded in 2013 (Figure 1). The incidence rates represent the number of injuries and illnesses per10,000 full-time workers and were calculated as (N/EH) x 20,000,000, where:N number of injuries and illnessesEH total hours worked by all employees during the calendar year20,000,000 base for 10,000 equivalent full-time workers(working 40 hours per week, 50 weeks per year).Figure 1: Musculoskeletal disorder incidence rates for selected private sector industries, 20132014Malaysia as a developing country has experienced quick development for the last decades.Therefore, the construction industry is also experiencing the same problem with the increases ofmusculoskeletal disorders among the workers. Based on the statistical report from Social SecurityOrganization (2104), the number of cases for MSDs has risen continuously from 10 cases in 2005to 675 cases in 2014 (Figure 2). The increase number of cases in the MSDs shows the lack ofergonomics awareness among the workers. Therefore, a proper understanding and efficientmanagement program need to improve to increase the ergonomics awareness and reduce the totalillness in construction industry.No. of casesOccupational MusculoskeletalDiseases Statistic 2005-201410005001014267716123826844851767502005 2006 2007 2008 2009 2010 2011 2012 2013 2014YearFigure 2: Occupational Musculoskeletal Diseases Statistic. (SOCSO, 2014)191

Research Aim and Objectives The aim of the study is to find method to enhance the ergonomicsawareness in construction site. To achieve the aim, the following objectives have been identified:1. To study ergonomics programs on construction site.2. To determine the level of ergonomics awareness among the worker in constructionsite.3. To propose improvement of ergonomics awareness on construction site.Scope of Study The research involved the construction industry in Malaysia and focused in theJohor Bahru area only. Respondent for the research are selected among the individual that have abasic knowledge about the practical of the ergonomics on site such as project manager, residentengineer, safety officer and supervisor. The most important, the study will cover the assessment forimplementation of ergonomic awareness.Significance of Study The significant of the study is to have a better understanding on theimplementation of ergonomics programs at construction industry. This study also identifies thelevel of ergonomics awareness among construction players. The result of the analysis is expected tocontribute to the construction industry to enhance the ergonomics programs that have beenimplemented at the site.Previous StudiesErgonomics Definition There are many definitions of the ergonomics from various parties fromdifferent industry. However, the concept of the ergonomics is almost the same. The origin of theterm ergonomics is derived from the Greek word ‘ergon’ and ‘nomos’ which means work andnatural laws or study of respectively [2]. These words brings the definition of consideration of lawsinto the work. Below are the definition of ergonomics from various authors.Table 1: Definition of ErgonomicsAuthorsDefinition of ErgonomicsU.S Department of Labour Simply as study of work.Occupational Safety and More specifically, ergonomics is the science of designing the job to fitHealth Administration (4)the worker, rather than physically forcing the worker’s body to fit thejob.International Ergonomics Ergonomics (or human factors) is the scientific discipline concernedAssociation (6)with the understanding of interactions among humans and otherelements of a system, and the profession that applies theory,principles, data and methods to design in order to optimize humanwell-being and overall system performance.Scopes of Ergonomics There exist scopes of specialization within the discipline of ergonomics,which represent deeper competencies in specific human attributes or characteristics of humaninteraction. Scopes of specialization within the discipline of ergonomics are broadly the following:(6)192

ScopePhysical ErgonomicsCognitive Ergonomics:Organizational Ergonomics:Table 2: Scope of ErgonomicsDetailsConcerned with human anatomical, anthropometric,physiological and biomechanical characteristics as theyrelate to physical activity.Concerned with mental processes, such as perception,memory, reasoning, and motor response, as they affectinteractions among humans and other elements of asystem.Concerned with the optimization of sociotechnicalsystems, including their organizational structures,policies, and processes.Ergonomics Risk Factor Ergonomic risk factors are characteristics of a job that facilitateergonomics stress on the body. Risk factors occur at different jobs and tasks. The greater exposed tothese risk factors the greater probability of ergonomics. According to [1], ergonomics risk factorscan be divided into seven categories as follows:x Forceful strainsx Awkward and static posturesx Vibrationx Repetitionx Durationx Excessive pressure on nerve or soft tissuex Extreme temperatureMusculoskeletal Disorder (MSDs) MSDs or musculoskeletal disorders are injuries and disorders ofthe soft tissue in the body and nervous system. Soft tissues include the muscles, tendons, ligaments,joints and cartilage. MSDs can effects the nerves, tendon sheaths and most frequently it will attackarms and back [4]; [7]. According to [3], MSDs are the most prevalent disease that normally occursto the construction workers. A dramatic increase in MSDs began in 1970s when these disordersincreasingly appeared on companies’ injury and illness logs. OSHA cited companies for hazardousworkplace conditions that caused problem such as tendinitis, carpal tunnel syndrome and backinjuries [4].Table 3: Type of Ergonomics DiseasesDiseaseDescriptionCarpalNerve entrapment results from theTunnelbuild-up of pressure on themedian nerve for the constructionSyndromeworkers due to carrying of loadsand gripping for long time.193

TendinitisTendon inflammationwhen a muscle orrepeatedly tensed fromunaccustomed use ofshoulder or knees.occurringtendon isoveruse orthe wrist,TriggerFingerType of tenosynovitis arises dueto flexing of finger frequentlyagainst resistance.Disc InjuriesDamage that occurs to the disc onthe spinal card due to frequentbending of back. Spine runs fromthe top of neck down to yourlower back.TensionNeckSyndromeMuscles strain that result fromlong periods of looking up. It cancause neck stiffness, musclespasms, and pain in the neck orradiating from the neck.Raynaud’sSyndromeBlood vessel of the hand isdamaged from repeated exposureto vibration long period of time.The skin and muscle do not getthe necessary oxygen from theblood and eventually die.Ergonomics Program Management A recent study conducted by [9] showed that most programsorganized were less effective and does not give an impact towards the workers. Therefore, the194

workers were lack of knowledge and awareness in regards of ergonomics and are exposed to theergonomics injuries.The ergonomics programs that have been implemented on site will be less effective and worse, itwill never give impact towards the ergonomics concern if there is no proper management. Effectiveergonomics program should include the following elements:Table 4: Key Elements of Ergonomics ProgramKey ElementsSuccessful ergonomic programPurpose and objective of Describe the purpose and the goals of conducting the ergonomicsergonomics programprogramErgonomics programIntroducing and explaining the important consideration inoverviewmanaging ergonomics on construction siteFocusing the employer’s belief on necessity of ergonomicsprogramManagement leadershipAppointing persons in charge for ergonomic program executionEstablishing goalsEnhancing job satisfactionEmployee participationCreating teamImproving communicationErgonomic hazards identificationJob hazard analysisControlling development to mitigate hazardsEngineering control – work station, tools, equipmentWork practice controls – proper lifting techniques, keeping workControlling ergonomicareas cleanrisksPPE ( Personal Protective Equipment)Administrative controls - worker rotation, more task variety, restbreaksInjury and illness record keepingEarly recognition and reporting of MSDs symptomsMusculoskeletalSystematic evaluation and referral to a qualified health careDisorders (MSDs)providermanagementConservative treatment, such as restricted duty jobs, whennecessaryTraining and educationIncreasing knowledge of ergonomicImproving skills & abilities in reducing ergonomic hazardsAuditing of targeted performanceProgram evaluationEvaluating of program efficiencyMethodologyTo assess and evaluate the ergonomics awareness among the workers, some constructioncompany are chosen randomly in the Johor Bahru area. In general, the research methodology beganwith a literature review on the related topic. It was followed by the collection of data through aquestionnaire. The data collected is then analysed using a specific method.Data Collectionx A questionnaire is developed to assess the perceptions of the respondent on the ergonomicsawareness in construction site.x A total of 30 sets questionnaires have been distributed and only 26 were returned with validanswer.195

xThe questionnaires were distributed manually by hand to the person that is related to theconstruction such as project manager, engineer, safety officer and supervisor.Data Analysis The following statistical methods have been used for data analysis:x Frequency Analysisx Average Index (AI)In analysing the data on the program importance and implementation or respondent level ofawareness, the following assumed values have been considered for responses based 5 point LikertScales.Frequency Analysis. The data collected through questionnaire were analysed using frequency ratetechnique (also known as point estimate or mean) to describe the background information ofrespondents. The method simply calculates the number of respondents and its correspondent’spercentage to the relevant group required by questionnaire. The following simple equation has beenapplied:Frequency Rate (p’) (n / N) 100Where, n Number of response frequency for preferred criteria and N total number ofrespondents.Average Index (AI). The data collected from the questionnaire was tabulated based on the number ofresponse for each category of degree of awareness or agreement. Based on the frequency analysesthe average index was then calculated to determine the ranking of each factor being considered. Theaverage index is calculated as follow: . Where, constant expressing the weight given to i,x variable expressing the frequency of response for i 1, 2, 3, 4, 5.In order to determine the degree of program importance and implementation and the ergonomicsawareness in this studies the classification of the rating scales proposed by [9] have been used. Theclassifications of the rating scales are as follows:Table 5: Average Index ClassificationAverage Index (AI)Classification1.0 AI 1.5Not Important1.5 AI 2.5Less Important2.5 AI 3.5Moderately Important3.5 AI 4.5Important4.5 AI 5.0Very ImportantData AnalysisSection A of the questionnaire form captures some basic demographic of the respondents asshown in Figure 3 to 5. Majority of the respondents are from main contractor while others are from196

sub-contractor, consultant and client. Most of them are an engineer while others are projectmanager, safety officer and supervisor. The respondents have been actively involved in constructionsite and mostly have an experience more than 5 years.MainContractor23%42%SubcontractorFigure 3: Percentage of respondent based onorganisation ty Officer15%EngineerFigure 4: Percentage of respondent based onposition56%SupervisorWorking Experience12% 1 year38%19%1-2 years2-5 years31%Figure 5: Percentage of respondent based onworking experience 5 yearsSection B: Ergonomics Program Figure 6 shows the percentage of respondent attend theergonomics program based on the period of time. The highest percentage which marks 35%indicates that majority of the respondents attends ergonomics programs more than 5 years ago.Following that are less than one year and 2 to 5 years at 31% and 23% respectively. The lowestpercentage comes from 1 to 2 years which marks 11%. This scenario shows that ergonomics have197

been exposed to the construction industry for quite a long time. Besides that, we can also concludethat ergonomics awareness is gaining attention in the industry and are still in the phase ofacceptance by the practitioners.Ergonomics Program Attend40353130202311Percentage ofrespondents (%)100 1 1-2 5year years 2-5years yearsFigure 6: Percentage of respondents attends the ergonomics program based on the period of timeBased on the results on Table 6 below, it was found that majority of the respondent were inthe opinion that controlling ergonomic risk was the most important key elements to be considered inergonomics program. Follow by training and education, job hazard analysis, program overview,management leadership, worker participant, purpose and objective of ergonomics program, programevaluation and lastly is MSDs management. MSDs management was considered as the leastimportant element by the respondents with an average index of 3.42. Therefore, it indicates that therespondents were not well aware on the importance of MSDs management.IMPORTANTTable 6: Importance of Key Elements of Ergonomics ProgramKey ElementAI Rank IndicationControlling ergonomic risk4.231Training and education4.152Job hazard analysis4.083Ergonomics program overview3.964Management leadership3.965Worker participant3.816Purpose and objective of ergonomics program 3.777Program evaluation3.738Musculoskeletal Disorder (MSDs) management 3.429MODERATELYIMPORTANTThe result of implementation of the key element was presented in Table 7 below.Controlling ergonomic risk is ranked first with an average index of 3.35. Place second in theranking is ergonomics program overview. Follow by job hazard analysis and managementleadership in third and fourth place respectively. Next is training and education. The last bottomsthree are purpose and objective, program evaluation and MSDs management. These three elementshave an average index lower than 3 which are considered low. From the table, it can be seen that allthe key elements have been moderately implemented.198

MODERATELYIMPLEMENTEDTable 7: Implementation of Key Elements of Ergonomics ProgramKey ElementAI Rank IndicationControlling ergonomic risk3.351Ergonomics program overview3.272Job hazard analysis3.233Management leadership3.194Training and education3.085Worker participant3.006Purpose and objective of ergonomics program2.927Program evaluation2.888Musculoskeletal Disorder (MSDs) management 2.659The discussion above was then presented in the Figure 7 below. Figure 7 below shownclearly the difference in average index for every key elements considered in ergonomics program.From the figure, we can see that the importance of the key elements have a higher average indexcompared to the implementation. Thus, we can conclude that even though the respondents were allaware on the importance but they do not implement it. The lack in implementation maybe causethere were no suppression from the management and the authorities.Importance and Implementation ofErgonomics Program Key ElementsControlling ergonomic risk4.233.35Training and education4.153.08Job hazard analysis4.083.23Management leadership3.963.19Program overview3.963.27Worker participant3.813Purpose and objective3.772.92Program evaluation3.732.88MSD tionFigure 7: Importance and Implementation of Ergonomics Program Key ElementsTable 8 below shows the result of methods of ergonomics program implementation. From theresult, it was clearly shown that the preference was affected greatly by the cost. Ranked first is sendrepresentative to ergonomics program and deliver info onsite after the program followed by developa program for workers and invite ergonomist as consultant and deliver info onsite. These twomethods have the most favour by the respondents because it is viewed as the most economicalmethod.199

Next is hands-on exercise followed by send workers to an appropriate ergonomics programs.Hands-on exercise is a method that can be practised with a low cost but will have effect greatly onthe educational and understanding of the workers about ergonomics. Finally, the method that hashave the lowest votes is distributes brochure based on content of ergonomics program. This isbecause the methods do not gives a significant impact as it involves self-learning process and theworkers do not have any intention to do so.MODERATELYIMPLEMENTEDTable 8: Methods of Ergonomics Program ImplementationErgonomic Program ImplementationAIRankIndicationSend representative to ergonomics program and3.191deliver info onsite after the programDevelop a program for workers and invite3.152ergonomist as consultantHands-on exercise3.123Send workers to an appropriate ergonomics2.964programDistribute brochure based on content of ergonomics2.775programSection C: Ergonomics Awareness Referring to the Table 9 and Figure 8 below, the health aspectswere ranked the highest with average index of 4.31 and 4.23. It shows the respondents were awarethat occupational disease can cause disability, paralysis and decrease of the quality of life. Besidesthat, rate of injuries, accidents and occupational disease will increase if ergonomics is notimplemented. Following with an average index more than 4 were safety, complaint and comfort.The education aspect and cost aspect have taken the lowest ranking with an average index ofless than 4. This shows that the respondent is less aware that enhancements of training, knowledgeand ergonomics programs are needed in the organisation and provision of ergonomics must befollowed to avoid penalty. In term of cost aspect, respondent are still less aware that medical costand compensation will increase the organisation cost if ergonomics is not implemented. Besidesthat, they are also less aware to the fact that cost of implementing ergonomics on site is lower thanthe cost of compensation payment to worker.Table 9: Ergonomics Awareness among Construction al disease can causedisability, paralysis and decrease of thequality of life.Rate of injuries, accidents andoccupational disease will increase ifergonomics is not implemented.Unhealthy and insecure workingenvironment will increase employeeturnover and termination.Employee will lost focus and getpressure when working environment isnot safe and secure.

2AWAREEquipment, furniture and workstationneed to fit the worker to achieve jobsatisfaction.Appropriate action need to be taken ifthere are complaint on safety and healthat site.Ergonomics helps to create a safe andhealthy working environment.Medical cost and compensation willincrease the organisation cost ifergonomics is not implemented.Employee satisfaction, commitmentand productivity will reduce if thecomplaint made is not taken seriously.Provision of ergonomics must befollowed to avoid penalty.Enhancements of training, knowledgeand ergonomics programs are needed inthe organisation.Cost of implementing ergonomics onsite is lower than the cost ofcompensation payment to worker.Ergonomics Awareness 844.24.4Figure 8: Ergonomics Awareness among the Construction PlayersConclusionAchievement of Objective 1: To study ergonomics programs on construction site. Based onanalysis, the study of importance of key elements shows that all of the key elements are consideredimportant except for MSDs management. This shows that the respondents are still lack awarenesson the importance of the MSDs management. As for the implementation, it can be conclude that it201

still in the unfavourable stage. Even though the respondents are aware on the importance but it isnot being well implemented. This is maybe because there were no suppression from themanagement and the authorities.Next, for the methods of implication of the ergonomics program, the preference is greatlyaffected by the cost aspect. Respondents always think to reduce the cost in any aspect. This isbecause they believe that managing safety and health in construction site is costly especially whenthey need to send workers to attend an ergonomics program. That is why, by sending one workersas representative for all is considerable. Besides that, workers itself less motivated towards selflearning process which contribute the way distribute brochure well implemented.Achievement of Objective 2: To determine the level of ergonomics awareness among the workerin construction site. Based on analysis, the level of ergonomics awareness among the worker inconstruction site shows a satisfactory level in most of the aspect considered except for cost andeducation aspects. However, despite of the high awareness, there were still lacks of implementation.Therefore, the need for improvement is require by propose improvement of implementationergonomics programs as following subchapter.Achievement of Objective 3: To propose improvement of implementation of ergonomicsawareness on construction site. From the study, the lack of ergonomics implementation onconstruction site is caused by there is no proper management of the ergonomics. Besides that, thereis also lack in term of enforcement by the top management and authorities. Thus, all parties involveshould take some action to implement ergonomics on site.In addition, improvement in ergonomics program itself helps the site personnel apply thecontent towards the workers on site. Some of the recommendations are:i.Include a suitable arrangement of managing equipment and work activity.ii. Ergonomics program must be sensitive with the surrounding issue and keep update parallelwith technology changes in construction activity.iii. Update the content of ergonomics programs regularly.iv.Create a team that will be in charge of ergonomics at site to create the sense ofresponsibility.Reputation loss is difficult to quantify and commonly neglected in the consequence assessment.It is dependent on time and perceptions. This paper endeavored to identify the factors ofstakeholders’ perceptions that result in pipeline operator reputation loss. The AHP approach wasadopted to prioritize the reputation loss factor. The results show that the factor contributing to thehighest priority value is B1 (loss of customer confidence). The AHP method is capable ofidentifying contributors to reputation loss. Thus, better risk assessment of pipeline damage due tocorrosion will be achieved with the inclusion of reputation loss in the consequence assessment.Hence, decision making in pipeline repair, inspection, and maintenance will be improved as well asthe company’s annual profit margin.References[1] Shoubi, M. V., et. al. (2013). Ergonomics Principles And Utilizing It As A Remedy ForProbable Work Related Injuries In Construction Projects. International Journal of Advancesin Engineering & Technology, 6(1), 232-245.[2] Mittal, A. et.al. (2013). Ergonomic Risk Controls in Construction Industry- A LiteratureReview. International Journal of Emerging Research in Management & Technology, 2(8),28-33.202

[3] Manikandan, R., & Sathyanathan, M. (2014). Analysis of the Ergonomic Hazards for theConstruction Workers in an Educational Institution. IJRET: International Journal ofResearch in Engineering and Technology, 3(11), 290-292.[4] OSHA 3125. (2000). Ergonomics: The Study of Work. U.S. Department of LaborOccupational Safety and Health Adminstration.[5] Bureau of Labour. Nonfatal Occupational Injuries and Illnesses Requiring Days Away FromWork, 2014. US: U.S Department of Labour, 2015.[6] IEA. (2016). What Is Ergonomics: Definition and Domain of Ergonomics. Association:Http://www.iea.cc/whats/index.html[7] Jaffar, N., et. al. (2011). A Literature Review of Ergonomics Risk Factors in ConstructionIndustry. Procedia Engineering 20 , 89-97.[8] Derosa, B. M., et. al. (2015). A Study on Ergonomic Awareness among WorkersPerforming. Procedia - Social and Behavioral Sciences 195 , 1666-1673.[9] Abd. Majid, M. Z. (1997), Non-excusable Delays in Constructions, Ph.D. Thesis:Loughbrough University of Technology, UK.203

Ergonomics Risk Factor Ergonomic risk factors are characteristics of a job that facilitate ergonomics stress on the body. Risk factors occur at different jobs and tasks. The greater exposed to these risk factors the greater probability of ergonomics. According to [1], ergonomics risk factors can be divided into seven categories as follows:

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