Enterprise Architecture – ICT Roadmap Framework Final

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Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic AffairsEnterprise Architecture - ICTRoadmap FrameworkMinistry of Economic AffairsVersion 1.0June 29, 20181

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic AffairsThis Page is Intentionally Left Blank2

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic AffairsTABLE OF CONTENTSContentsExecutive Summary . 41.Introduction . 52.Objective and Benefits. 63.MoEA Enterprise Architecture . 64.Principles . 75.Method . 86.Reference Models . 97.Roadmap and Views . 108.Governance . 179.Stakeholders . 1810.Referenced Documents. 1911.Annexure Lists . 203

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic AffairsExecutive SummaryIn this technological age, it is known fact that any nation or organizationseeking for the new way of efficiency, productivity as well as trans-nationalsocial, economic and political collaborations, will turn on to the adoption ofICTization.The Government of Bhutan developed and implemented e-GOV masterplan,ICT Roadpmap and Electronic Government Interoperability Framework (eGIF)for the smooth technological transition. The Ministry of Economic Affairs, oneof the biggest and diverse ministries in the country, felt the need for the ICTroadmap and standard framework for the 12th Five Year Plan.Enterprise Architecture – ICT Roadmap framework establishes the agencywide ICT masterplan to achieve Ministry’s objectives through ICTization andtechnology transformation. It will also provide an opportunity to adopt thestandardization of ICT initiatives within agencies and compliance with NationalEnterprise Architecture, Electronic Government Interoperability Framework(eGIF).The roadmap identifies prioritized ICT initiatives to be undertaken during12FYP and focuses on three domains as follows:1. Info-Related Projects2. Infocomm technology (ICT) Infrastructure Projects3. ICT Security Projects4

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs1. Introduction1.1. BackgroundMinistry of Economic Affairs (MoEA) is a multi-sectoral agency viz.Trade and Industries sector, Energy Sector, Mining Sector, IntellectualProperty sector and Consumer Protection sector. There are 9departments, 6 Regional Trade and Industry Offices (RTIO) and 7Mining Regional Offices under the ministry. Therefore, one of thechallenges is providing information that the different end users require.The information are scattered within the Ministry’s departments andoffices, and most are not available in properly manageable form. Andthere are many independent and disconnected informationmanagement systems or electronic services developed by differentoffices in isolation, thus aggravating the challenges of standardizationand resources optimization.There are around 100 services provided from the ministry. They areeither of Government-To-Government (G2G), Government-ToBusiness (G2B) or Government-To-Citizen (G2C) nature. To facilitatein the agencies’ business, the different offices had embarked on theservice automation in discrete, disconnected and independently. Thus,poses challenges in service standards and data sharing.The main objective of this initiative is to enhance the businessoperations of MoEA through the development of EnterpriseArchitecture for the Ministry, that would guide the development andimplementation of ICT systems and technologies and enhance thebusiness productivity so that the agencies will be able to achieveeffective, efficient and faster delivery of services at lower cost andreduce duplication. The EA should provide as a masterplan on the ICTinitiatives for the ministry.1.2. PurposeThe purpose of this document, Enterprise Architecture (EA), is toprovide a holistic ICT roadmap for the ministry to deliver effective,automated and integrated services of the highest standards andquality. It also defines a set of EA services and applications for thesmooth implementation by the respective agencies.This framework is the first version for the ministry and provides theopportunity to learn from the experiences, and improve continuously.1.3. Intended AudienceThe primary users for this document is the Ministry of Economic Affairs’employees involved in the development of Enterprise Architecture andthe roadmaps. Those who involved in planning, approving, executingand overseeing ministry’s programmes, and their stakeholders will alsobe another group of users for this document.5

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs2. Objective and BenefitsThe objective of this EA is to optimize and transform processes,information or any application systems and technologies, which are oftenfragmented, into an efficient and integrated environment to support theeffective execution of ministry’s strategy. There are many benefits for theimplementation and usage of Enterprise Architecture in the ministry. Thefollowing are some of the key benefits:2.1. Bridge the gap between business strategy and implementationProvides architectural solutions to achieve business outcomes andhelps in undertaking projects within the context of the targetarchitecture and roadmap.2.2. Improve alignment of IT with goals and objectives of the agencyProvides integrated view of the ministry linking goals and objectives,facilitating business capabilities, processes, information, application nand their components, and technologies.2.3. Service DeliveryIdentifies opportunities to streamline business processes and transformto enhance service delivery.2.4. Interoperability and information sharingDefine standards and specifications for applications, data andinformation sharing.2.5. Functional IntegrationDefine correlated application systems within the agencies and withtheir stakeholders to provide faster design of new systems andextensions to the existing systems.3. MoEA Enterprise ArchitectureThe National Enterprise Architecture (eGIF) is the overarching architectureand must be referred for the whole of government perspectives. Some ofthe benefits of e-GIF are as follows:1. It will improve collaboration across Agencies within the RGoB andencourage the adoption of Whole of Government IT projects;2. It will facilitate Interoperability between RGoB systems;3. It will reduce duplication of effort and resources, saving cost forRGoB;4. It will help identify common data and systems to be shared withinthe RGoB;5. It will help identify new opportunities for ICT development and alignthe ICT initiatives of every agency towards common national goals;6. It will facilitate decision making with respect to ICT’s role indevelopment.6

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs7. Overall, it will further improve public service delivery througheffective use of ICT.For more details, visit http://egif.moic.gov.bt/egifThe overview of the framework is as follows:4. PrinciplesThe basis of architecture projects should be the principles that guide theactual analysis and design works. These principles are categories into 4major components as follows:4.1. Business PrinciplesBusiness drives the Information Technology initiatives to serve theircustomers, defining an appropriate boundaries for its environment. Thisprinciple ensures that IT environment changes in response to theneeds of the businesses, rather than in reverse flow because changingtechnology provides an opportunity to enhance the business processesand business requirements.4.2. Data PrinciplesData are one of the principal asset of the government organizations.They were created, classified, manipulated, stored and destroyedwhich are the stages of Data Life Cycle. This principle ensures that thedata are managed properly, shared with the intended users, classifiedand characterized, retention, and destroyed properly.7

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs4.3. Application PrinciplesApplication principles are the primary building blocks that binds theideas together, giving overall framework of the architecture. Thisprinciples are based on the following: Fit for purpose: Application shall be fit for the purpose it will beused. User friendliness: Application shall be easy to use Interoperability: Application shall work together with otherapplications Performance: Application shall meet performance requirements Manageability: Application shall be easy to operate Maintainability: Application shall be easy to change to suitchange requirements Security: Application shall be secure4.4. Technology PrinciplesTechnology provides underlying platform for the successfulimplementation of integrated, automated, and effective and efficientservices. This principles guide the usage and deployment of all ITresources, and forms the basis for future IT decisions.Refer National Enterprise Architecture (e-GIF) for the detailed lists of theprinciples.5. MethodFor the successful implementation, it is crucial for the EnterpriseArchitecture (EA) methods to be part of the overall planning method of theagency as stated in Collaborative Planning Methodology (CPM), describedin the Common Approach of Federal Enterprise Architecture. There aretwo components in CPM as shown below:Picture source: Google8

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs6. Reference ModelsThe EA defines and documents the baseline and target architectures asintegrated views of the overall enterprise supporting the implementation ofagencies’ business strategy and realization of their strategic goals.There are five common models as shown in a diagram below:6.1. Business Reference Model - BRMThe Business Reference Model (BRM) describes the type of businessfunctions and services in the ministry.There are 9 Departments, providing around 100 services from differentoffices. By describing business functions rather than by organizationview, BRM promotes cross-agency collaboration, thus providing anopportunity for resource optimization and new business capabilitiesthat help to achieve strategic objectives of the agency.For the National BRM, refer http://egif.moic.gov.bt/egif/admin/brm6.2. Data Reference Model - DRMThe Data Reference Model (DRM) is to promote the common dataidentification and usage, and sharing of data and information acrossthe agencies.The reference model describes data through the use of data dictionary,conceptual data modeling and standardized naming convention toprovide consistent documentation. For more details, visit NationalEnterprise Architecture (e-GIF): http://egif.moic.gov.bt/egif/public/drmDepartment of Information Technology and Telecom (DITT) underMinistry of Information and Communication (MoIC) has initiated thedevelopment of the National Data Exchange Platform for the efficientdata sharing among the government agencies. The agencies within theministry should ensure the use of this platform for data sharing andminimize duplicated efforts and resources.9

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs6.3. Application Reference Model - ARMThe Application Reference Model (ARM) provides the categorization ofapplications and their components. Mapping the current and plannedInformation Systems to the ARM categories, the gaps andredundancies will be evident, thus providing an opportunity to identifythe possibilities of sharing, reuse, and consolidation.ARM is divided into two major categories: Application System andApplication Component as per the National Enterprise Architecture (eGIF). For more information, visit: http://egif.moic.gov.bt/egif/public/arm6.4. Infrastructure Reference Model - IRMThe Infrastructure Reference Model (IRM) defines and categories thenetwork standards and technologies to provide platform for the deliveryof communication and data. It also provides ministry’s infrastructureportfolios like standard computer configurations and standardization oftechnologies.For more information, visit: http://egif.moic.gov.bt/egif/public/trm6.5. Security Reference Model - SRMThe Security Reference Model (SRM) provides a roadmap for theintegration of IT security in the Ministry’s strategies and plans. It isnecessary for the Ministry to implement the security for the information,data and information systems.The Bhutan Computer Incidence and Response Team (BTCIRT) havebeen established under DITT, MoEA to provide security advisories tothe government agencies. Therefore, the agencies need to strictlycomply with the policies and guidance provided by the BTCIRT on thesecurity ground.7. Roadmap and Views7.1. The Current ViewsThe agencies under Ministry of Economic Affairs had initiatedindependent and isolated approach for the development of ICTtechnologies. Though the National Enterprise Architecture (e-GIF) andthe e-GOV masterplan provides overarching guidance, it is still notbeing conceived well by these agencies. There are many initiativesundertaken by DITT as a whole of government approaches, but stillthere are agencies who are building their own ICT technologies indifferent domains.7.2. The Future ViewsThis document aspires to guide the ICT initiatives within the ministry toachieve the following: Contribute to the National Enterprise Architecture (e-GIF) adoption.10

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs Reduce effort duplication at the national and agency level.Provide integrated approach of ICT initiatives.Provide interoperability.7.3. RoadmapThe roadmap provides the transition plan from the current state to thefuture state. The figure below shows the overview of the Current View,Future View and the masterplan with interventions and transitionprocesses.Picture source: googleThe roadmap has been categorized into three domains as follows:11

Enterprise Architecture – ICT Roadmap FrameworkMinistry of Economic Affairs7.3.1. Info-Related ProjectsThere are 8 application systems prioritized for theimplementation in first phase of this document. The figure belowshows the list of existing and the prioritized application systems,and their overview interactions.The As – Is and To – Be stage of the individual Info-relatedprojects are as follows:i.MoEA One-Stop Info Centre:The One-Stop Info Center aims to digitize and create acentralized information repository with controlled 24x7access to serve all MoEA staffs and management. Itintends to present critical data as dashboards formanagement and supervisory levels to manage ministryfunctions and operati

3. MoEA Enterprise Architecture The National Enterprise Architecture (eGIF) is the overarching architecture and must be referred for the whole of government perspectives. Some of the benefits of e-GIF are as follows: 1. It will improve collaboration across Agencies within the RGoB and enco

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