Cable V2 - Westone

Cable V2User Guide

PRODUCT TIPSTHANK YOUfor purchasing the Westone Bluetooth Cable V2Please register your product to receive information on newproduct releases, promotions, and all of the latest updatesfrom Westone Audio.Get the most from your new BluetoothCable V2 by following these helpful tips: Avoid exposing the Bluetooth cable to extremetemperatures and prolonged exposureto direct sunlight. Do not immerse the cable and cable modules intowater or liquids of any kind. The cable and cablemodules are water resistant not water proof. Please avoid any shock damage or strong impactsto the cable or cable modules, as this can affect theperformance of the cable. When installing or removing earphones/earpiecesfrom the Bluetooth cable, always grasp the cableconnectors and not the cable. Failure to do so couldaffect the performance of the cable.» Register at: www.westone.com/productregistrationThe warranty covers defects in materials and workmanshipfor ONE YEAR after the original date of purchase. Productmust be purchased from a Westone authorized dealer,proof of purchase is required to verify eligibility.

PRODUCT OVERVIEWBLUETOOTH CABLE V2PORTABLE CHARGING DOCKCover OpenCover ClosedMMCX Audio ConnectorCoverL Left R RightRCoverReleaseBattery ModuleControl ModuleCharging Ports Volume UpPowerMini USBPort- Volume DownCHARGING CABLEMicrophoneCable Management SliderChargingProngsUSBMini USB

CONNECTING EARPHONESDISCONNECTING EARPHONESHow to attach earphones to the cable:How to disconnect earphones from the cable:1. Identify the right and left MMCX connectors,each connector is marked “R” for right and “L” for left.2. Identify the right and left earphones/earpieces. Matchthe appropriate earphone to the correct cable,right right or left left.3. Grasp the MMCX connector and insert it into theearphone/earpiece by pushing it into the femaleMMCX connector until it clicks into place.4. Repeat for the other side.1. Hold the earphone/earpiece firmly with one hand,and the MMCX connector with the other hand.2. Pull the MMCX connector straight out of theearphone/earpiece. Do Not pull at an angle, or theconnector will become harder to remove from thefemale socket.CAUTION: Never try to remove the cable from theearphone/earpiece by pulling directly on the cable.This could damage or destroy the cable.

PAIRING THE CABLE TO A DEVICEHow to pair the cable to the device:1. Hold down the power button for five seconds. Theindicator light located next to the power buttonwill begin flashing red and blue to indicate thepairing process has begun. The voice prompt willindicate “Pairing”.2. To complete pairing the cable with the devicefollow these steps: iPhone: Go to Settings/General/Bluetooth/On*3. Select “Westone BT V2”4. If the device asks for a passcode, enter four zeros(0000) for the passcode or accept the connection.5. Once the device is successfully paired the indicatorlight will flash blue three times every two seconds.The voice prompt will indicate “Connected”.Indicator Light Android: Go to Settings/Bluetooth/On/Scan for devices* Windows: Go to Settings/Bluetooth/On**Pairing procedure can vary per device.Power Button

LED INDICATIONSCONTROL MODULE FUNCTIONSPower/Center ButtonActionEventLED IndicationPromptPower OnPress and Hold (1 sec)Power OnRed Blue LEDs Flash Once“Power On”Power OffPress and Hold (3 secs)Press and Hold (5 secs)Power OffRed Blue LEDs Flash OnceEnter Pairing Mode“Power Off”Play/Pause MusicPress and ReleaseReceive Incoming CallPress and ReleaseDecline Incoming CallEnd Active CallReconnect to Last DeviceVoice Search / SiriPress and Hold (1 sec)Press and ReleasePress and ReleaseDouble Press and ReleasePairing Mode Red Blue LEDs Flash Alternately“Pairing”SearchingRed LED Flashes Twice Every 2 secsConnectedBlue LED Flashes Three Times Every 2 secs “Connected”Battery LowRed LED Flashes Twice Every Second“Battery Low”Clear PairedDevice ListRed Blue LEDs Flash TwiceToneVolume Up ( ) / Right ButtonVolume UpNext TrackPress and Hold (1 sec)Volume Down (-) / Left ButtonVolume DownPress and ReleasePrevious TrackPress and Hold (1 sec)Clear Paired Device List (PDL)Volume Up( ) & Volume Down(-)CHARGING DOCK FUNCTIONSPress and ReleasePress and Hold (5 secs)StatusLED IndicationBattery Dock is ChargingRed LEDBattery Dock is ChargedDock and Bluetooth Cable are ChargingBlue LEDRed Blue LEDsDock and Bluetooth Cable are ChargedBlue LED

PORTABLE CHARGING DOCKThe Bluetooth cable is shipped partially chargedso it can be used immediately.PLEASE NOTE: The portable charging dock willneed to be fully charged before the Bluetoothcable can be charged.Charging the portable charging dock:1. To charge the dock, plugthe included USB cableinto a USB port on anydevice.2. Plug the Mini USB endof the charging cableinto the Mini USB portlocated on the bottomof the charging dock.Charging the cable using the charging dock:1. Open the charging dockcover by sliding the lockrelease to the right.2. Place the battery moduleinto the charging dockwith the logo face up.3. Close the charging dockcover to begin chargingthe cable.PLEASE NOTE:The Bluetooth cable can becharged with or without thecharging dock plugged in.

WEARING THE CABLEThere are two ways towear your cable:1. Wear the cable aroundthe front of your neck fornormal everyday activities: traveling listening to music phone calls watching media2. Wear the cable around theback of your neck whenparticipating in activitiessuch as: exercising running hiking bikingWEARING THE CHARGING DOCKPLEASE NOTE:The charging dock can beworn with the Bluetoothcable to increase thebattery life, increasingtotal use time.WARNING!Never charge the chargingdock when it is attachedto the battery module andthe Bluetooth cableis being worn.NO

TROUBLESHOOTINGIf you are experiencing these commonlyreported problems, please try the followingsuggestions:Unstable Connection: Move the device closer to the control module onthe Bluetooth cable, also ensure that there are noobstructions between the device and the cable; ifexercising or doing physical activity, werecommend the use of an armband. Move away from devices such as a Wi-Fi routers orcomputers that could be interfering with the signal,or turn the Bluetooth on those devices off. Ensure that the Bluetooth cable and the deviceyou are using are compatible. Ensure that the Bluetooth cable battery is fully charged. Change the location of the cable and controlmodule, to determine which is better, eitherbehind the head or in front of the neck.Short Battery Life: Ensure that the Bluetooth cable battery is fullycharged. Ensure that the portable charging dock is fullycharged before charging the Bluetooth cable. Listen at a lower volume. Move away from an area with a large amountof external wireless signals. Change the type of earphones connected tothe Bluetooth cable if using a brand other thanWestone.

TROUBLESHOOTING(cont’d)Unable to Hear Any Sound:Cable Does Not Pair With Device: Make sure that the Bluetooth cable is charged andturned on. Turn the Bluetooth feature on your device off andthen on again. Confirm that the Bluetooth cable is pairedto the chosen device. Delete the “Westone BT V2 ” cable from the Bluetooth liston the device. Then try and pair to the device again. Ensure that the earphone/earpiece is functioningproperly. Move the device closer to the control module, and awayfrom the source of any interference or obstructions. If one side is not working properly try switchingthe right and left sides. Try pairing the Bluetooth cable to a different device. Check the volume on both the device and on theBluetooth cable. Move the device closer to the headphones andaway from any interference or obstructions. Try pairing the Bluetooth cable to a different device. Clear the paired device list (PDL) and then enterpairing mode:Press and hold the volume up ( ) and the volumedown (-) button together for five seconds, the indicatorlights on the control module will flash blue/red twiceand a tone will sound. Try pairing to the device again.

TROUBLESHOOTING(cont’d)Bluetooth Cable is Not Charging: Ensure that the USB charging cable is securelyinserted into both the portable charging dockand the charging device. Ensure that the Bluetooth cable in securely seatedinto the portable charging dock, and that no foreignmaterial is preventing a secure connection betweenbattery module and the charging prongs. Plug the USB side of the USB charging cable intoa 120v wall adapter (sold separately). If the cable has been exposed to extremely high orlow temperatures, allow the cable to return to normalroom temperature before trying to charge again.BATTERY WARNING:This device contains an internal, rechargeablebattery that is not replaceable. Battery lifecan vary with usage. Mistreated rechargeablebatteries may present a risk of fire or chemicalburn. Do not use the product if the batterymodule appears to be leaking, is discolored, ordeformed in anyway. Non-operational productshould be disposed of according to local laws,if no such laws exist in your area dispose of theproduct in a waste bin designated for electronics.

WARRANTY INFORMATIONLimited Product WarrantyRequesting Warranty SupportWestone warrants this product to be free of defects in material or workmanship fora period of one (1) year from the date of original retail purchase. This warranty isavailable only to the original purchaser, and only if purchased from an authorizedWestone distributor or dealer. If the product is found to be defective during thewarranty period, Westone will, at its sole discretion, either repair the productor replace the product with a new or factory reconditioned or substantiallyequivalent model. This limited warranty does not apply to loss, theft, or any defectsattributable to damage beyond the reasonable control of Westone includingdamage caused by abuse, misuse, misapplication or modifications performed byanyone other than Westone. This warranty applies only to the external shell of theproduct, the internal components and cable.Valid warranty claims are generally processed through the point of purchaseduring the first thirty (30) days after retail purchase.Repair/Replacement WarrantyWestone Laboratories, Inc.Attn: Music Returns Dept.2260 Executive Circle, Colorado Springs, CO 80906 USAThis Limited Warranty shall apply to any repair, replacement part or replacementproduct for the remainder of the original warranty period or for ninety (90) days,whichever period of time is greater. Any parts or product replaced under warrantywill become the property of Westone.United States & CanadaIf it is necessary to return the product to Westone for warranty or post-warranty service,contact Westone to request a return merchandise authorization (RMA) number. Goto westoneaudio.com to submit a Product Return Request Form. Please note youwill be required to submit reasonable proof of purchase date, ownership, and thatthe product was purchased from an authorized Westone retailer. Once you receive anRMA number, package the product securely to prevent damage in transit, include thedocumentation, and send prepaid and insured through a trackable shipping carrier to:Westone will be responsible for shipping the product back to the consumer afterwarranty repair/replacement only. The customer is responsible for all shipping/handling charges related to returning the product to Westone.