FAULT FINDING CHART TRIPLE CONTROL

T R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV EguideFAULT FINDING CHARTGRAVITY or PUMPED SYSTEMFAULTDIAGNOSIS"Showering temperature is not hot enough" "Water goes cold during shower" Insufficient hot water storage"When shower is set at cold, theshowering temperature is too hot Hot and cold supply connections have been madein reverse - reconnect correctly"Shower temperature is too hot(pumped shower)" Turn down the flow of hot water from the pumpusing the in-line isolator valve.Ensure hot water supply is at least 60ºC.Make sure you have equal pressures.Check for airlocks in pipework.Ensure there are no inverted ‘U’s in any of thepipework runs.COMBI or OTHER HIGH PRESSURE SYSTEMFAULTDIAGNOSIS"Showering temperature is not hot enough" Incoming mains pressure exceeds 5 Bar - ensureyou have fitted a pressure reducing valve in themains supply pipe. Ensure hot water supply is at least 60ºC.“Valve is very noisy when in use” Incoming mains pressure exceeds 5 Bar - ensureyou have fitted a pressure reducing valve in themains supply pipe immediately after stopcock topremises.“The water goes cold whilst showering” Ensure the boiler is still firing. Adjust the boilerto the hottest output, not the best flow.TRIPLE CONTROLTHERMOSTATICSHOWER VALVEam nd con Say c tr hodi onc ol h weon ffer eal an rM de ing dleod pe p sel nd latin egowner’sNB Any product guarantees will be invalidated if the internal workingsof the valve have been tampered with in anyway.Please call our HELPLINE if you are having any difficulties.If the Fault Finding chart does not remedy the problem,please contact the helpline immediately.Telephone 01282 428337.In accordance with our policy of ongoing product development, we reserve the right to change the specification of products and components.OWNER’S GUIDEI s s u eo n eThese instructions cover all Triple Control Thermostatic Shower Valve Models

owner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV Eguideowner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV EguideINTRODUCTIONThis owner’s guide shows you how to install, maintain and generally get the most from your triplecontrol thermostatic shower valve.WE RECOMMEND INSTALLATION BY A QUALIFIEDPLUMBER ONLYTECHNICAL DATAThis shower valve is suitable for use on all common types of plumbing systems including gravity,YOUR TRIPLE CONTROL THERMOSTATICSHOWER VALVE KIT COMPRISES:pumped, fully modulating combination boilers and high pressure unvented systems.Minimum operating pressure0.1 BarMaximum operating pressure5 BarImportant note: At static water pressures above 5 Bar, you must install a pressure reducingvalve in the mains supply pipe set at 3 Bar static for optimum results.As a guide to see if your water pressure is too high simply measure how many pints of wateryou get from your kitchen tap, with the cold side fully turned on. If you exceed 8 pints (or1.Valve Bodyequivalent) in 30 seconds then you require a pressure reducing valve fitting to yourincoming mains supply pipe, immediately after the stopcock to premises.9.ThermostaticCartridgeTEST DATA8.TemperatureHousing ShroudThese valves have been pressure tested to 15 Bar.2.Flow ControlCeramic Disc ValveBefore proceeding, please note:1. The valve must be installed in compliance with local water authority3.Flow ControlValve Shroud10.Non-ReturnValve Housingbyelaws and water supply byelaws.2. Read all the instruction manual before proceeding.3. Only begin the installation when you have all the necessary tools ready.4. Please check that all the components are in the shower valve box.AFTERCAREWhen installing or using tools, extra care must be taken to avoid damaging thefinish or the fitting. To maintain the appearance of this fitting, please ensure itis cleaned regularly using a clean soft damp cloth only. Abrasive cleaners ordetergents must not be used as they may cause surface deterioration.1.Valve Body2.Flow Control Ceramic Disc Valve3.Flow Control Valve Shroud4.Concealing Plate5.Flow Retaining Ring6.Handles7.Temperature Override Housing8.Temperature Housing Shroud9.Thermostatic Cartridge10.Non-Return Valve Housing7.TemperatureOverride Housing4.ConcealingPlate5.Flow Retaining Ring6.HandlesTRIPLE THERMOSTATIC SHOWER VALVESThis shower valve uses a wax thermostatic cartridge to maintain a constant shower temperature. Thevalve is Anti Scald and will automatically shut down the shower if the cold water supply fails. ThePlease note: The Triple Control Thermostaticvalve itself is fitted with three individual controls, one to select the showering temperature and twoShower Valve can be installedto control the water flow. Once a flow control is turned on, the maximum showering temperature thateither vertically ot horizontally.should be achieved will be a factory pre-set 38 C at override position although this may vary withcertain installations. You must ensure that the temperature of your hot water supply is at least 60 Cfor your shower to reach the maximum temperature.23

owner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV EguideSTEP BY STEP INSTALLATION GUIDEowner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV E1. PRE INSTALLATION NOTESPRE INSTALLATION NOTES Identify and check all the parts (shower control handles andconcealing plate styles may differ depending on model). When positioning the valve, ensure you have sufficient pressure for anguide(continued)PLUMBING DIAGRAMSKey to symbols appearingthroughout the PreInstallation notes:acceptable shower. The hot water feed must always be connected to the inlet marked HOT ofFloat operatedvalvePressure reducingvalveShower Control(Flow control)Stop cock(Temperature control)Twin impellerpump(Flow control)Overflow pipeIsolator valveBody Jet, Spout etc.the shower valve.Gravity Fed Showers Both hot and cold supply feeds must have accessible isolator valvesThe shower valve must be fed from afitted in-line for servicing purposes (not supplied).cold water storage tank and a hot water Refer to plumbing diagrams for further installation guidelines. Ensure that, after fitting the concealed valve, the area around the valvecylinder. The use of a Surrey or Essex1 metre headminimumflange connection to the hot watercylinder will ensure an independentis left clear and free to allow access for servicing purposes in the future.supply of hot water to the valve; thisaction will stop air being drawn into thesystem.NB Keep all pipework runs as short aspossible for maximum showerperformance.N.B. Wherever possible 22mm pipework should be used.Gas Heated/Combi-Boiler ShowersThe shower valve must be installed witha modulating type combi-boiler ormulti-point gas heater. This system willproduce a constant flow of water withinthe operating specifications of theappliance. NB The outlet temperature ofthe system must be capable of supplyinghot water in excess of 60 C.A pressure reducing valve may be requiredto ensure that cold water pressures do notexceed 5 Bar static.45

owner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV E1. PRE INSTALLATION NOTESguide(continued)owner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV Eguide1. INSTALLATION INSTRUCTIONSPLUMBING DIAGRAMS (continued)Unvented Mains Pressure ShowersThe shower valve can be used on anMaximum220mmunvented mains pressure system. Thistype of system must only be installed bya competent person as per theOutletrequirement of Part G of Schedule1 to the building regulations.For systems with no cold water take offafter the heaters pressure reducing valve,Connectionto Cold Supplyan additional pressure reducing valvemust be fitted, and set, at the samepressure as the heaters.The water supply pressure to the showerConnectionto Hot SupplyDepth55/75 mmvalve must be between 1 and 5 Bar.Pumped ShowersMaximum300mmThe shower valve can be used on a gravityfed pumped system. The use of a Surreyor Essex flange connection to the hotOutletwater cylinder will ensure an independentsupply of hot water to the valve; thisaction will stop air being drawn into thesystem.NB Please follow pump manufacturers’instructions relating to the siting and2. SITE PREPARATIONwater feed details to the pump. Keep all Make a cavity in the wall to allow the hot and cold water supply and outletpipework runs as short as possible formaximum shower performance.N.B. Wherever possible 22mm pipeworkshould be used to the pump. If non-returnvalves are fitted to the pump you shouldconnections to be made. Both hot and cold supply feeds must be flushed through before connectionto the shower valve is made. Re: WRc byelaw 55. Please note: It is permissable to install the valve horizontally. Ensure theremove the ones from the valve inlets tohot supply is connected to the inlet marked HOT. Adjust the cavity to suitavoid cavitation.i.e. 220mm maximum x 300mm maximum becomes 300mm maximum x220mm maximum.67

owner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV EINSTALLATION INSTRUCTIONSguide(continued)owner’sT R I P L E C O N T R O L T H E R M O S TAT I C S H O W E R VA LV EINSTALLATION ssSizeLocate suitable fixingscrews through theseholesConnectionto Cold Supply240mmConnectionto Hot SupplyOutlet3. CONNECT TO WATER SUPPLIESSecure the shower thermostatic control main body within the cavity by meansof two suitable screw fixings (not supplied). Connect the hot and cold water supply feeds to the shower valve, using asuitable brass male iron and swivel connector (not supplied). Make connection to shower outlets, using a suitable brass male iron andswivel connector (not supplied). CHECK FOR ANY LEAKS.NB Please ensure that the area around the concealed valve unit is not filled in. Access must be left for servicing purposes. 84. TILE UP/FINISH TO THE MINIMUM RECESS SIZE This will allow for future servicing of the shower valve components. Please note: If the valve is installed horizontally, the minimum recess sizechanges from 130mm x 240mm to 240mm x 130mm.5. FIT CONCEALING PLATE (Plate may differ in style depending on model) Remove ‘temperature override housing’ from thermostatic control. Note: Turn‘override button housing’ anti-clockwise until it stops against the preset 38 C ‘stop’. Locate concealing plate ‘grommet’ onto thermostatic control housing and fitconcealing plate to valve. Carefully refit ‘temperature override housing’ ensuring that the thermostaticcontrol spindle is not rotated (as this will alter the preset temperature). Note:Ensure that the override button is located against the preset 38 C stop. To create a waterseal, use a thin line of suitable sealant between the concealingplate and the wall.9