LaserJet Pro M701/M706 - H10032.www1.hp

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LaserJet Pro M701/M706User GuideLaserJet 706M706n

HP LaserJet Pro M701/M706User Guide

Copyright and LicenseTrademark Credits Copyright 2015 HP Development Company,L.P.Adobe , Adobe Photoshop , Acrobat , andPostScript are trademarks of Adobe SystemsIncorporated.Reproduction, adaptation, or translationwithout prior written permission is prohibited,except as allowed under the copyright laws.The information contained herein is subject tochange without notice.The only warranties for HP products andservices are set forth in the express warrantystatements accompanying such products andservices. Nothing herein should be construedas constituting an additional warranty. HP shallnot be liable for technical or editorial errors oromissions contained herein.Edition 1, 11/2015Apple and the Apple logo are trademarks ofApple Computer, Inc., registered in the U.S. andother countries. iPod is a trademark of AppleComputer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.Microsoft , Windows , Windows XP, andWindows Vista are U.S. registered trademarksof Microsoft Corporation.UNIX is a registered trademark of The OpenGroup.

Table of contents1 Product introduction . 1Product comparison . 2Product views . 4Product front view . 4Product back view . 5Interface ports . 6Control panel layout . 7Product hardware setup and software installation . 82 Paper trays . 9Load Tray 1 (multipurpose tray) . 10Tray 1 paper orientation . 13Load Tray 2 . 15Tray 2 paper orientation . 18Load Tray 3 (M706n model only) . 19Tray 3 paper orientation . 223 Parts, supplies, and accessories . 23Order parts, accessories, and supplies . 24Ordering . 24Parts and supplies . 24Accessories . 24Replace the toner cartridge . 254 Print . 29Print tasks (Windows) . 30How to print (Windows) . 30Automatically print on both sides (Windows) . 32Manually print on both sides (Windows) . 33Print multiple pages per sheet (Windows) . 34Select the paper type (Windows) . 35ENWWiii

Additional print tasks . 35Print tasks (Mac OS X) . 36How to print (Mac OS X) . 36Automatically print on both sides (Mac OS X) . 36Manually print on both sides (Mac OS X) . 36Print multiple pages per sheet (Mac OS X) . 37Select the paper type (Mac OS X) . 37Additional print tasks . 37Mobile printing . 38Wireless network printing . 38HP ePrint via email . 38HP ePrint software . 38AirPrint . 395 Manage the product . 41Change the product connection type (Windows) . 42Configure IP network settings . 43Printer sharing disclaimer . 43View or change network settings . 43Rename the product on a network . 43Manually configure IPv4 TCP/IP parameters from the control panel . 44Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) . 45HP Utility for Mac OS X . 48Open HP Utility . 48HP Utility features . 48HP Web Jetadmin . 50Product security features . 51Set or change the product password using the HP Embedded Web Server . 51Economy settings . 52Print with EconoMode . 52Set the Sleep Delay . 52Set the Auto Power Down delay . 52Update the firmware . 54Method one: Update the firmware using the control panel . 54Method two: Update the firmware using the Firmware Update Utility . 546 Solve problems . 57Customer support . 58Restore the factory-set defaults . 59A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel . 60Change the “Very Low” settings . 60ivENWW

Order supplies . 60Product does not pick up paper or misfeeds . 61The product does not pick up paper . 61The product picks up multiple sheets of paper . 61Clear jams . 62Jam locations . 62Experiencing frequent or recurring paper jams? . 62Clear jams in Tray 1 . 63Clear jams in Tray 2 . 65Clear jams in Tray 3 (M706n model only) . 69Clear jams in the toner-cartridge area . 72Clear jams in the rear door and fuser area . 74Clear jams in the output bin . 76Clear jams in the optional duplexer (M706n model only) . 78Improve print quality . 79Print from a different software program . 79Check the paper-type setting for the print job . 79Check the paper type setting (Windows) . 79Check the paper type setting (Mac OS X) . 79Check the toner-cartridge status . 80Print a cleaning page . 80Visually inspect the toner cartridge for damage . 81Check paper and the printing environment . 81Step one: Use paper that meets HP specifications . 81Step two: Check the environment . 81Check other print job settings . 82Check the EconoMode settings . 82Try a different print driver . 82Solve wired network problems . 84Poor physical connection . 84The computer is using the incorrect IP address for the product . 84The computer is unable to communicate with the product . 84The product is using incorrect link and duplex settings for the network . 85New software programs might be causing compatibility problems . 85The computer or workstation might be set up incorrectly . 85The product is disabled, or other network settings are incorrect . 85Index . 87ENWWv

viENWW

1Product introduction Product comparison Product views Product hardware setup and software installationFor more information:In the USriver only)Windows Server 2008 R2, 32-bit and 64-bit (print driveronly)Windows Server 2012 (print driver only)Windows Server 2012 R2 (print driver only)Mac OS X v10.6, OS X v10.7 Lion, OS X v10.8 MountainLion, and OS X v10.9 MavericksSupportedprint driversThe HP PCL 6 print driver is included on the in-box CD asthe default print driver. It is automatically installedunless you select a different one.For more information and additional driver options, go towww.hp.com/support.ConnectivityHi-Speed USB 2.010/100 Ethernet LAN connectionMemory256 MB DDR3 RAMControlpanel displayTwo-line LCD screenTwo-line LCD screen with ePrint button2Chapter 1 Product introductionENWW

662.Remove the paper from the tray, and discard anydamaged paper.3.Make sure the paper guides are adjusted for thecorrect paper size. If necessary, unlock the trayusing the slide lock at the rear of the tray, andthen adjust to the correct paper size.4.Load the paper into the tray. Make sure that thestack is flat at all four corners and that the top ofthe stack is below the maximum-heightindicators.Chapter 6 Solve problemsENWW

5.Reinsert and close the tray.6.Open the front door.7.Remove the toner cartridge.ENWWClear jams67

8.Lift the jam-plate and carefully remove anyjammed paper. Use both hands to removejammed paper to avoid tearing the paper.9.Reinsert the toner cartridge.10. Close the front door.68Chapter 6 Solve problemsENWW

Clear jams in Tray 3 (M706n model only)1.Remove the tray from the product.32.Remove the paper from the tray, and discard anydamaged paper.33.Make sure the paper guides are adjusted for thecorrect paper size.3ENWWClear jams69

4.Load the paper into the tray. Make sure that thestack is flat at all four corners and that the top ofthe stack is below the maximum-heightindicators.35.Reinsert and close the tray.36.70Open the front door.Chapter 6 Solve problemsENWW

7.Remove the toner cartridge.8.Lift the jam-plate and carefully remove anyjammed paper. Use both hands to removejammed paper to avoid tearing the paper.ENWWClear jams71

9.Reinsert the toner cartridge.10. Close the front door.Clear jams in the toner-cartridge area1.72Open the front door.Chapter 6 Solve problemsENWW

2.Remove the toner cartridge.3.Lift the jam-plate and carefully remove anyjammed paper. Use both hands to removejammed paper to avoid tearing.ENWWClear jams73

4.Reinsert the toner cartridge.5.Close the front door.Clear jams in the rear door and fuser area1.74Open the front door.Chapter 6 Solve problemsENWW

2.Open the rear door to check for jammed paper.3.Remove any jammed paper. Use both hands topull out the paper to avoid tearing.ENWWClear jams75

4.Close the rear door.5.Close the front door.Clear jams in the output bin1.76If paper is visible in the output bin, grasp theleading edge with both hands and slowly removeit.Chapter 6 Solve problemsENWW

2.Open the rear door to check for jammed paper.3.Remove any jammed paper. Use both hands topull out the paper to avoid tearing.4.Close the rear door.ENWWClear jams77

Clear jams in the optional duplexer (M706n model only)781.Remove the duplexer.2.Remove any paper from the duplexer.3.Reinstall the duplexer.Chapter 6 Solve problemsENWW

Improve print qualityIf the product is having print-quality problems, try the following solutions in the order presented to resolvethe issue. Print from a different software program Check the paper-type setting for the print job Check the toner-cartridge status Print a cleaning page Visually inspect the toner cartridge for damage Check paper and the printing environment Check other print job settings Try a different print driverPrint from a different software programTry printing from a different software program. If the page prints correctly, the problem is with the sof a print job in response to a control-panel prompt (for example, when the message Press OK to continue appears onthe control-panel display).8Right arrow9ePrintbutton: This button provides quick access to HP ePrint features. HP ePrint is a tool that prints documents by usingany email-enabled device to send them to the product email address.button: Use this button to navigate through the menus or to increase a value that appears on the display.(M701n and M706n models only)10ENWWOn/off button: This button provides power to the product.Product views7

Product hardware setup and software installationFor basic setup instructions, see the Hardware Installation Guide that came with the product. For additionalinstructions, go to HP support on the Web.In the US, go to www.hp.com/support/ljM701 or www.hp.com/support/ljM706 for HP's all-inclusive help foryour product.Outside the US, follow these steps:1.Go to www.hp.com/support.2.Select your country/region.3.Click Troubleshooting.4.Enter the product name (HP LaserJet Pro M701/M706), and then select Search.Find the following support:8 Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory informationChapter 1 Product introductionENWW

2Paper trays Load Tray 1 (multipurpose tray) Load Tray 2 Load Tray 3 (M706n model only)For more information:In the US, go to www.hp.com/support/ljM701 or www.hp.com/support/ljM706.Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter theproduct name, and then select Search.HP's all-inclusive help for your product includes the following information:ENWW Install and configure Learn and use Solve problems Download software updates Join support forums Find warranty and regulatory information9

Load Tray 1 (multipurpose tray)NOTE: Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to10 envelopes. It supports cut sheet paper weight 60–199 g/m2 (16–53 lb); labels and transparencies 0.10 to0.14 mm thick (4.7 to 5 mils thick); envelopes weight 60 to 90 g/m2 (16 to 24 lb); and postcards weight 135 to176 g/m2 (36-47 lb).For information about the correct paper orientation for loading paper in this tray, see Tray 1 paperorientation on page 13.101.Open Tray 1 by grasping the handles on each sideof the tray and pulling down.2.Slide out the tray extension.Chapter 2 Paper traysENWW

3.For long paper, fold out the tray extension tosupport the paper.4.Adjust the paper guides.ENWWLoad Tray 1 (multipurpose tray)11

5.Load the paper into the tray. Make sure that thepaper fits under the tabs and below themaximum-height indicators.The way you should orient the paper in the trayvaries depending on the paper size. Foradditional information, see Tray 1 paperorientation on page 13.6.Adjust the paper guides so that they lightly touchthe paper stack but do not bend the paper.NOTE: To avoid jams, do not add paper to Tray 1 while the product is printing. Do not close Tray 1 while theproduct is printing.12Chapter 2 Paper traysENWW

Tray 1 paper orientationPaper typePaper sizeHow to load paperCut sheet paperLetter, A4, A5, B5, Executive, 16K, andcustom sizesLong edge leading into the productA3, B4, 11 x 17, Legal, Oficio 8.5 x 13,and custom sizesShort edge leading into the productLetter, A4, A5, B5, Executive, 16K, andcustom sizesFace-upA3, B4, 11 x 17, Legal, Oficio 8.5 x 13,and custom sizesFace-upPreprinted, prepunched, or letterheadENWWLong edge leading into the product with the top of the page tothe right of the trayTop edge leading into the productLoad Tray 1 (multipurpose tray)13

Paper typePaper sizeHow to load paperLabelsAny compatible label sizeFace upEnvelopesAny compatible envelope sizeFace-upTop edge toward the right of the tray, postage end enteringthe product last14Chapter 2 Paper traysENWW

Load Tray 2Tray 2 holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as manysheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m2 (16–32 lb).For information about the correct paper orientation for loading paper in this tray, see Tray 2 paperorientation on page 18.CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 2. Print these types ofpaper only from Tray 1.1.Pull the tray out and lift up slightly to remove itcompletely from the product.NOTE:2.Do not open the tray while it is in use.Pinch the release that is located on the left guideand slide the side guides to the correct papersize.ENWWLoad Tray 215

3.If you are loading B4, A3, 11 x 17, Legal, or Oficio8.5 x 13 size paper, unlock the rear tray guideusing the slide lock at the back of the tray.4.Adjust the tray length to the correct paper size.5.Load paper into the tray. Check the paper tomake sure the guides lightly touch the stack, butdo not bend the paper.The way you should orient the paper in the trayvaries depending on the paper size. Foradditional information, see Tray 2 paperorientation on page 18.NOTE: To prevent jams, do not overfill the tray.Be sure the top of the stack is below the tray fullindicator.NOTE: If the tray is not adjusted correctly, anerror message might display during printing orthe paper might jam.16Chapter 2 Paper traysENWW

6.Slide the tray completely into the product.7.On the product control panel, follow the onscreenmessage to configure the paper tray. If you missthe control panel message, complete thefollowing steps to configure the tray.a. On the product control panel, press the OKbutton.b. Open the following menus:System SetupPaper SetupTray 2c.Open the Paper Size menu, select the correctsize, and then press the OK button.d. Open the Paper Type menu, select thecorrect type, and then press the OK button.ENWWLoad Tray 217

Tray 2 paper orientationPaper typePaper sizeHow to load paperCut sheet paperLetter, A4, A5, B5, Executive, 16K, andcustom sizesLong edge along the front of the trayA3, B4, 11 x 17, Legal, Oficio 8.5 x 13,and custom sizesLong edge along the side of the trayLetter, A4, A5, B5, Executive, 16K, andcustom sizesFace-downA3, B4, 11 x 17, Legal, Oficio 8.5 x 13,and custom sizesFace-downPreprinted, prepunched, or letterhead18Chapter 2 Paper traysTop edge at the right of the trayTop edge at the front of the trayENWW

Load Tray 3 (M706n model only)Optional Tray 3 holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not holdas many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m2 (16–32 lb).For information about the correct paper orientation for loading paper in this tray, see Tray 3 paperorientation on page 22.NOTE: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paperonly from Tray 1.1.Pull the tray out and lift up slightly to remove itcompletely from the product.NOTE:Do not open the tray while it is in use.32.Pinch the release that is located on the left guideand slide the side guides to the correct papersize.3ENWWLoad Tray 3 (M706n model only)19

3.Adjust the paper length to the correct paper size.34.Load paper into the tray. Check the paper tomake sure the guides lightly touch the stack, butdo not bend the paper.The way you should orient the paper in the trayvaries depending on the paper size. Foradditional information, see Tray 3 paperorientation on page 22.NOTE: To prevent jams, do not overfill the tray.Be sure the top of the stack is below the tray fullindicator.NOTE: If the tray is not adjusted correctly, anerror message might display during printing orthe paper might jam.20Chapter 2 Paper trays3ENWW

5.Slide the tray completely into the product.36.On tunless a different one is selected. Recommended for all Windows environments Provides the overall best speed, print quality, and product-feature support formost users Developed to align with the Windows Graphic Device Interface (GDI) for the bestspeed in Windows environments Might not be fully compatible with third-party and custom software programs thatare based on PCL 5 Recommended for printing with Adobe software programs or with other highlygraphics-intensive software programs Provides support for printing from postscript emulation needs, or for postscriptflash font support Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products The best choice for printing from third-party or custom software programs The best choice when operating with mixed environments, which require theproduct to be set to PCL 5 (UNIX, Linux, mainframe) Designed for use in corporate Windows environments to provide a single driver foruse with multiple product models Preferred when printing to multiple product models from a mobile Windowscomputer Recommended for printing in all Windows environments Provides the overall best speed, print quality, and printer feature support for mostusers Developed to align with Windows Graphic Device Interface (GDI) for best speed inWindows environments Might not be fully compatible with third-party and custom software programs thatare based on PCL 5Improve print quality83

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Before beginning,print a configuration page from the product control panel and locate the product IP address that is listed onthis page. Poor physical connection The computer is using the incorrect IP address for the product The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled, or other network settings are incorrectNOTE: HP does not support peer-to-peer networking, as the feature is a function of Micro

Windows Server 2012 (print driver only) Windows Server 2012 R2 (print driver only) Mac OS X v10.6, OS X v10.7 Lion, OS X v10.8 Mountain Lion, and OS X v10.9 Mavericks Supported print drivers The HP PCL 6 print driver is included on the in-box CD as the default print driver. It is automatic

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