Cornell University Staff Compensation ProgramGeneric Job Profile SummariesCompensation Services353 Pine Tree Road, East Hill Plaza, Ithaca, NY 14850(607) 254-8355 compensation@cornell.edu www.hr.cornell.eduHealth Job Family: Licensed Veterinary Technician/Manager ProgressionThese generic job title summaries are intended to indicate the kinds of tasks and levels of work complexity that will be required of positions classified to any of these titles and are not intended to be construed as declaring thespecific duties and responsibilities of any particular position. The use of particular expressions or illustrations describing functions within a specific job title does not exclude other duties of a similar kind and/or level of complexity.Positions are classified to a particular job title based upon the predominant level of expected work complexity. A position that is classified into this title and band must meet the Cornell requirements for exemption under theFLSAGENERIC JOB PROFILE SUMMARIESLicensed Veterinary Technician IINDIVIDUAL CONTRIBUTORLicensed Veterinary Technician IIINDIVIDUAL CONTRIBUTORVeterinary Technician, SectionSupervisorINDIVIDUAL CONTRIBUTORVeterinary Technician Manager IMANAGEMENTVeterinary Technician Manager IIMANAGEMENTAssist veterinarian by explainingprocedures to clients, preparing patientsfor examinations.Assist veterinarian by organizing andprioritize the unit, clinicians, students, andpatient needs per shift; monitor andassess patients for overall health status.Assist veterinarian by organizing andprioritize the unit, clinicians, students, andpatient needs; monitor patients; identifyand report risks/complication in hospitalcare.Supervise Section Supervisors; ensuredevelopment of staff and proactively actas primary liaison for technical guidanceand expertise for students/staff/interns/residents and clinicians.Manage overall staff; develop andimplement staffing levelsAssist the veterinarian in examination,treatment, surgical procedures, radiology,anesthesiology, etc. for assigned clinicalservice, such as Surgery, Medicine,INC/ICU, Radiology, etc.Provide direct technical support andadvanced technical procedures; prioritizetreatments and procedures for assignedcases. Able to transfer clinical skills toother sections, when needed.Manage and oversee technical andsupport staff within hospital; assist ininterview, hire, and train, orient, assignresponsibilities, and participate inperformance evaluations.Schedule and delegate assignments;evaluation of job performance andadminister annual performanceevaluations for staff. Provide formalfeedback in a highly constructive way asneeded (includes performance dialogues,counseling, other written documentation,etc.). Responsible for recruitment,interviewing and hiring.Develop and oversee hospital-widescheduling and administer annualperformance evaluation process, establishhospital standards for recruitment,interviewing and hiring and ensureprocedures are met.Alert clinicians to any problems withpatients.Monitor efficacy of catheters, fluids, andfeeding tubes, perform post-operativecare; assess pain management; contactingclinicians and alerting them of patientchanges.Provide direct technical support andadvanced technical procedures; prioritizetreatments and procedures for assignedcases including preoperative exams,preparation of animals, equipment anddrugs, induction as well as monitoringanesthesia and recover process.Organize and prioritize the unit, clinicians,students, and patient needs; carry outspecific duties in examinations,treatments, and procedures; monitor andassess patients; identify and reportrisks/complications and assure patientsreceive effective, quality nursing care.Oversee and ensure patient needs aremet, ensure appropriate examinations,treatments, and procedures are followedand address and implement necessarychanges to improve and ensure effective,quality care.Generic Job Title Summaries: Veterinary Technician ProgressionUpdated 1/2021Page 1 8
Licensed Veterinary Technician IINDIVIDUAL CONTRIBUTORLicensed Veterinary Technician IIINDIVIDUAL CONTRIBUTORVeterinary Technician, SectionSupervisorINDIVIDUAL CONTRIBUTORVeterinary Technician Manager IMANAGEMENTMonitor all aspects of care and painmanagement; contacting clinicians andalerting them of changes.Oversee and provide technical supportand advanced technical procedures;perform short-term anesthesia andrecovery duties and monitor and tend toradiation patients.Veterinary Technician Manager IIMANAGEMENTAnswer routine medical questions, refernon-routine questions to clinicians andenter relevant information into client file.Answer routine medical questions andassist shift staff with questions; refer nonroutine questions to clinicians and enterrelevant information into client file.Maintain a clean area; routinely clean anddisinfect tables/counters and floors.Maintain a clean area; routinely clean anddisinfect tables/counters and floors;during shift ensure cleanliness standardsare met.Prepare induction, operating rooms andrecover rooms to facilitate flow surgeryscheduled; implement and ensurecleanliness standards are met.Develop and implement policies,procedures and quality assuranceprograms for assigned areas related toStandards of care for patients; ensurecleanliness standards are met.Develop and implement policies,procedures and quality assuranceprograms hospital-wide related toStandards of care for patients; ensurecleanliness standards are met.Stock exam rooms and purchase/maintaininventory of supplies and equipment inassigned unit.Consult with Team Leader/Supervisorrelated to purchasing and inventorycontrol for unit; ensure accuracy ofcharges for patients’ procedures,equipment, supplies, and medications.Order, maintain and record drug inventoryincluding controlled substances meetinglegal and regulatory compliancerequirements.Evaluate equipment needs; provide forefficient ordering, maintenance andstorage of inventory includinginstrumentation, equipment, drugs,materials and supplies; assist in budgetprocess for equipment and supplies.Manage budgets and monitor expenses;analyze costs and determineimplementation needs aligning to strategicplanning.Maintain equipment and troubleshootminor repairs, maintain maintenancerecords and organize preventativemaintenance schedules; negotiate servicecontracts with equipment vendors orthird-party providers of maintenanceagreementsMaintain equipment, inspect formalfunction and deterioration and providerecommend preventative maintenanceand quality control proposals and overseeservice equipment budget.Evaluate and assess recommendations forequipment and preventative maintenanceas well as vendors; develop budget andadvise on equipment design and authorizematerials and equipment procurement.Assist with instructing veterinary students,interns and residents in techniques ofanimal handling, injections, localanesthetic, IV catheters, etc.Instruct veterinary students, interns andresidents in techniques of animal handling,injections, local anesthesia, IV catheters aswell as other nursing care procedures; actas Shift point person for anyquestions/issues that may arise.Generic Job Title Summaries: Veterinary Technician ProgressionUpdated 1/2021Page 2 8
Licensed Veterinary Technician IINDIVIDUAL CONTRIBUTORLicensed Veterinary Technician IIINDIVIDUAL CONTRIBUTORAdapts, executes and leads changeprocesses.Veterinary Technician, SectionSupervisorINDIVIDUAL CONTRIBUTOROversee and coordinate service flow andschedules; recommendation staffing levelsand caseload to ensure coverage forpatient care; provide input to supervisorregarding hiring processes.Veterinary Technician Manager IMANAGEMENTVeterinary Technician Manager IIMANAGEMENTPrioritize treatments and proceduresincluding coordination of patientscheduling considering type oftreatments, procedures and other hospitalservices.Partner with hospital-wide units todetermine scheduling coordination forpatients in consideration of prioritizationof procedures.Work collaboratively with clinicians tocoordinate case management withinspecific units, and serves as point ofcontact for section.Assist with development andimplementation of policy and procedurewithin assigned unit.In partnership with CUHA leadershipestablish department specific policies andprocedures and maintain qualityassurance programs.Manage the preparation, review andupdate of methodologies, protocols,techniques and standard operatingprocedures and related documentsgoverning procedures and protocols.Develop and maintain and distributestandard operating procedures and otherrelated documents governing proceduresand protocols; ensure procedures andprotocols are properly documented.Independently provide intermediate toadvanced clinical procedures and mayteach students (in-service training).Serves as shift coordinator and act astraining mentor for staff and students;may lead specialized training initiatives.Create, coordinate and implement inservice education and training fortechnical and support staff, partner withunit supervisor to identify methods tooptimize quality service delivery.Create, oversee and implementeducational development of staffregarding policies, nursing care standardsand techniques; partner with residents,faculty, and chiefs of service regularly todiscuss issues and continuously strive toimprove the function of eachcorresponding unit.Design and develop training programs forhospital-wide staff; access and implementrecommendations in effort to improvehospital functions.Demonstrated qualifications and skillsenhanced through various units and crosstraining.Act as inventory manager and/or projectmanager.Upholds and promotes positive culture.Serves and/or leads hospital committees;recognized as emerging leader supportingchange processes, promotes a positiveculture and holds others accountable.May serve on committees and/or hospitalwide project teams.Serve on committees and/or hospital-wideproject teams.Lead committees and/or hospital-wideproject teams.Generic Job Title Summaries: Veterinary Technician ProgressionUpdated 1/2021Page 3 8
Licensed Veterinary Technician IINDIVIDUAL CONTRIBUTORLicensed Veterinary Technician IIINDIVIDUAL CONTRIBUTORPurses development of skill set throughregional continuing educationopportunities.Achieved certification; presents andteaches continuing educational courses.Veterinary Technician, SectionSupervisorINDIVIDUAL CONTRIBUTORVeterinary Technician Manager IMANAGEMENTVeterinary Technician Manager IIMANAGEMENTOversee the implementation andeducational development of staffregarding policies, nursing care standardsand techniques.Develop and enforce educationalrequirements of staff developmentregarding policies, nursing care standardsand techniques; implement educationalmaterials into new staff orientation.Partner on development of careerladder; monitor staff career paths,make recommendations concerningpromotion, disciplinary actions and/ortermination of staff.Develop and implement careerladder; cultivate and guide staff oncontinuous improvement; access anddetermine recommendationsconcerning promotion, disciplinaryactions and/or termination of staff.Assist with client fee pricing related tosupplies, equipment use and types ofprocedures; prepare and maintainservice budgetsIn partnership with leadershipdetermine and implement client feespricing related to supplies, equipmentuse and types of procedures; overseeservice budgets.Determine and implement client feespricing related to supplies, equipmentuse and types of procedures; overseeservice budgets.Work with faculty to identify methodsto optimize quality service deliver forpatients and client needs and to meeteducational goals of students.Prepare patient and hospital servicesscheduling; distribute equitable workassignments making adjustmentswhen necessary on a daily basisensuring efficient, quality care.Evaluate staff needs, scheduling anddistribution of work assignments;assess and make adjustment based onincoming patients.Authors articles and participates andprovides input and recommendations toresearch projects and functional networks.Provides enhances communication andclient services skills, acting as resource toresolve client concerns for within specificsection.Generic Job Title Summaries: Veterinary Technician ProgressionUpdated 1/2021Page 4 8
Licensed Veterinary Technician IINDIVIDUAL CONTRIBUTORLicensed Veterinary Technician IIINDIVIDUAL CONTRIBUTORVeterinary Technician, SectionSupervisorINDIVIDUAL CONTRIBUTOROrganize and develop work schedulesto meet hospital and section goals.Generic Job Title Summaries: Veterinary Technician ProgressionVeterinary Technician Manager IMANAGEMENTVeterinary Technician Manager IIMANAGEMENTManage and supervise technical andsupport staff as well as supportcollaborations with students,clinicians and hospital staff ;interview, hire, train, orient, assignresponsibilities, and conductperformance evaluations; collaboratewith Human Resources to addressingstaffing and employee issues.Develop and maintain and distributestandard operating procedures andother related documents governingprocedures and protocols; ensureprocedures and protocols areproperly documented.Train, monitor and track staff to be incompliance with standards, safety andenvironmental regulations, and otherapplicable requirements.Ensure adherence and guideimplementation of compliance withstandards, safety and environmentalregulations and other applicablerequirements.Meet with residents, faculty andchiefs of services to regularly discussissues and continuously strive toimprove the functions of each unit.Partner with leadership to evaluateand determine actions tocontinuously improve hospital-widefunctions.Build effective relationships with avariety of constituents both internaland external to the hospital.Act as liaison for both internal andexternal meetings andcommittees/conferences; collaboratewith state and federal clients andagencies; serve on related leadershipcommittees.Updated 1/2021Page 5 8
JOB FACTOR PROFILE TABLEFACTOR PROFILE11035 LICENSED VETERINARYTECHNICIAN I, BAND C11034 LICENSED VETERINARYTECHNICIAN II, BAND D11343 VETERINARYTECHNICIAN, SECTIONSUPERVISOR, BAND E NEX12058 VETERINARY TECHNICIANMANAGER I, BAND F12059 VETERINARY TECHNICIANMANAGER II, BAND GAssociate's degree from an AVMAaccredited institution plus NYSlicensure and up to 2 years relevantexperience or equivalentcombination.Associate's degree from an AVMAaccredited institution plus NYSlicensure and 2 to 4 years relevantexperience or equivalentcombination.Associate's degree from an AVMAaccredited institution plus NYSlicensure; More than 4, but lessthan 6 years of experience orequivalent.Bachelor’s degree and 2 to 4 yearsof experience working as a managerin a laboratory setting orequivalent.Bachelor’s degree and 3 to 5 yearsof experience working as a managerin a laboratory setting orequivalent.Extend beyond the college/unit.Extend beyond the college/unit.Extend beyond the college/unit.Moderate impactModerate impactAssists othersCooperation of task completionHandle confidential informationCoordinate activitiesContribute to group projectsCoordinate activitiesProvide guidance and instructionContribute to group projectsAssists and provide guidance toothers Cooperation of taskcompletionProvide guidance to othersCoordinate activitiesCONTACTS - OUTSIDEStraightforward businessProvide factual informationHandle confidential information.Conduct somewhat complexbusinessProvide factual informationHandle confidential information.Conduct somewhat complexbusinessProvide factual informationHandle confidential information.Provide information within preestablished documents or programsProviding/receive guidance, adviceor information that must beanalyzed and developed by thepositionCONTACTS - STUDENTSMay provide training andinstruction on equipment,instruments, machinery, methods.Provide training and instruction onequipment, instruments,machinery, methods.Provide training and instruction onequipment, instruments,machinery, methods.Provide training and instruction onequipment, instruments,machinery, methods.Provide training and instruction onequipment, instruments,machinery, methods.MINIMUM EDUCATION ANDEXPERIENCE EQUIVALENCYIMPACTCONTACTS - INSIDEGeneric Job Title Summaries: Veterinary Technician ProgressionUpdated 1/2021Page 6 8
FACTOR PROFILE12058 VETERINARY TECHNICIANMANAGER I, BAND F12059 VETERINARY TECHNICIANMANAGER II, BAND GProvide administrative supervision.Assign and review work.Recommend hiring and participatein performance appraisal processDay-to-day supervision toemployees within the department.Day-to-day supervision toemployees within the department.Focus on an entire fieldEntire field tasksOccasionally required to developnew, imaginative or innovativesolutions, services, products,process or programs. Work requiressophisticated reasoning skills.Occasionally required to developnew, imaginative or innovativesolutions, services, products,process or programs. Work requiressophisticated reasoning skills.Responsible for making somedecisions which requireconsideration of various criteria.Decisions are usually within limitsResponsible for assisting,contributing to and influencingdecisions on setting policies and/orprocedures, research, planning anddevelopment activitiesResponsible for making somedecisions which requireconsideration of various criteria.Decisions are usually within limits.Responsible for assisting in andinfluencing decisions concerningpolicy-setting, research, planning,or students.Responsible for assisting in andinfluencing decisions concerningpolicy-setting, research, planning,or students.FREEDOM OF ACTIONAccomplish work tasks on detailedinstruction from supervisor.Accomplish work tasks on detailedinstruction from supervisor.Accomplish work tasks on detailedinstruction from supervisor.Directly affect an entire departmentModerate effect on students andemployees.Directly affect an entire departmentModerate effect on students andemployees.SUPPORT SKILLS – WRITINGProvide standard responses toinquiries.Limited responsibility, OR isposition's area of workProvide non-standard responses toinquiriesSUPPORT SKILLS –COMPUTERUse business or technical programsfor data input or word processing tocreate documents or reports.Use business or technical programsfor data input or word processing tocreate documents or reports.Uses a variety of business ortechnical programs to completeinformation management orproduction tasksSUPERVISION11035 LICENSED VETERINARYTECHNICIAN I, BAND C11034 LICENSED VETERINARYTECHNICIAN II, BAND D11343 VETERINARYTECHNICIAN, SECTIONSUPERVISOR, BAND E NEXStudentsTemporariesOn-the-job trainingProvide administrative supervision.Assign and review work.Recommend hiring and participatein performance appraisal processEntire field tasksCOMPLEXITYLEVEL OF DECISION MAKINGGeneric Job Title Summaries: Veterinary Technician ProgressionUpdated 1/2021Page 7 8
FACTOR PROFILEEFFECTS OF DECISIONMAKINGWORKING CONDITIONS PHYSICALWORKING CONDITIONS VISUALWORKING CONDITIONS HAZARD11035 LICENSED VETERINARYTECHNICIAN I, BAND C11034 LICENSED VETERINARYTECHNICIAN II, BAND DGeneral supervisionProceeds alone on regular tasksRefers questionable situations tosupervisorVery general supervisionProceeds alone on regular tasksRefers questionable situations tosupervisorLift 20 to 50 lbs.Lift 20 to 50 lbs.Close concentration and visualattention.Close concentration, visualattention and need for manualdexterityExtreme working conditions attimes, including exposure tohazards including contact with sickor violent people; sick or dangerousanimals or highly toxic plants; highlytoxic chemicals or substances; orequipment requiring extreme safetyprecautions. Safety gear isnecessary for work activities.Extreme working conditions attimes, including exposure tohazards including contact with sickor violent people; sick or dangerousanimals or highly toxic plants; highlytoxic chemicals or substances; orequipment requirin
Cornell University Staff Compensation Program Generic Job Profile Summaries (607) 254. . -8355 compensation@cornell.edu www.hr.cornell.edu. Health Job Family: Licensed Veterinary Technician /Manager Progression . In partnership with leadership determine and impleme
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