Integrated Community Case Management

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Review of Integrated Community CaseManagement Training and SupervisionMaterials in Ten African CountriesNovember 2013

Contributors: Lynette Friedman, Cathy WolfheimThis report was made possible by the generous support of the American people through theUnited States Agency for International Development (USAID), under the terms of the Leaderwith Associates Cooperative Agreement GHS-A-00-08-00002-000. The contents are theresponsibility of the Maternal and Child Health Integrated Program (MCHIP) and do notnecessarily reflect the views of USAID or the United States Government.The Maternal and Child Health Integrated Program (MCHIP) is the USAID Bureau for GlobalHealth flagship maternal and child health program. MCHIP supports programming in maternaland child health, immunization, family planning, nutrition, malaria and HIV/AIDS, and stronglyencourages opportunities for integration. Cross-cutting technical areas include water, sanitation,hygiene, urban health and health systems strengthening. Visit www.mchip.net to learn more.Cover Photo: Family in Mali, by Abdourahmane Coulibaly, 2010

Table of ContentsLIST OF TABLES AND FIGURES . IVABBREVIATIONS AND ACRONYMS . VEXECUTIVE SUMMARY .1INTRODUCTION AND RATIONALE. 3METHODOLOGY . 4Desk Review .4In-depth Interviews .4DESCRIPTION OF STANDARD UNICEF/WHO ICCM MATERIALS.7LIMITATIONS . 8Overview of Case Management .8Characteristics of Training. 17Supervision. 23Barriers to Putting the Training into Practice . 24DISCUSSION . 25RECOMMENDATIONS . 28ADVICE FOR COUNTRIES . 29ANNEX 1: COMPARISON TABLE – OVERVIEW WITH ASSESSMENT, TREATMENT, ADVICE, ANDFOLLOW-UP . 30ANNEX 2: COUNTRY PAGES . 36ANNEX 3: DOCUMENTS REVIEWED . 58ANNEX 4: UNICEF/WHO SICK CHILD RECORDING FORM . 63Review of iCCM Training and Supervision Materials in Ten African Countriesiii

List of Tables and FiguresFigure 1 Timeline of iCCM materials reviewed, by date published (titles in English) 6Table 1 Danger signs, disease-specific or referral signs across countries . 10Table 2 RDT Policy . 12Table 3 Pre-referral treatment provided . 13Table 4 Home treatment provided . 14Table 5 Recommended actions for newborn children from birth to two months of age in each country . 16Table 6 Summary of Training Characteristics in the Countries Studied . 18Table 7 Content of supervision checklists: general. 24Table 8 Content of supervision checklists: direct case observation or follow-up of recent patients . 24ivReview of iCCM Training and Supervision Materials in Ten African Countries

Abbreviations and AcronymsACTArtemisinin Combination TherapyALArtemether-LumefantrineARIAcute Respiratory InfectionsASAQArtesunate AmodiaquineASCAgents De Santé Communautaires (community health worker)BCCBehavior Change CommunicationCBDCommunity-Based DistributorsCDDCommunity Drug DistributorsCCMCommunity Case ManagementCHWCommunity Health WorkerDRCDemocratic Republic of the CongoDSDOMDistributeurs de Soins à DomicileEPIExpanded Programme on ImmunizationGFATMGlobal Fund for AIDS, Tuberculosis, and MalariaHBMHome-Based ManagementHHPHome Health PromotersHEWHealth Extension WorkerHIVHuman Immunodeficiency VirusiCCMintegrated Community Case ManagementIMCIIntegrated Management of Childhood IllnessIMNCIIntegrated Management of Neonatal and Childhood IllnessesIRCInternational Rescue CommitteeMCHMaternal and Child HealthMCHIPMaternal and Child Health Integrated ProgramMOHMinistry of HealthMSFMédecins Sans Frontières (Doctors Without Borders)MUACMid Upper Arm CircumferenceNGONon-Governmental OrganizationNMCPNational Malaria Control ProgramORSOral Rehydration SaltsOTPOutpatient Therapeutic ProgrammingPCIMELa prise en charge intégrée des maladies de l’enfant(iCCM of childhood illness)PMIPresident’s Malaria InitiativePSIPopulation Services InternationalRAcERapid Access Expansion ProgrammeRBHSRebuilding Basic Health ServicesRDTRapid Diagnostic Test (for malaria)Review of iCCM Training and Supervision Materials in Ten African Countriesv

RUTFReady-to-Use Therapeutic aditional Birth AttendantTORTerms of ReferenceTWGTechnical Working GroupUNICEFUnited Nations Children's FundUSAIDUnited States Agency for International DevelopmentWHOWorld Health OrganizationviReview of iCCM Training and Supervision Materials in Ten African Countries

Executive SummaryCommunity Case Management (CCM) is a strategy for reaching populations with limited accessto existing facility-based services. Integrated CCM (iCCM) refers to curative services for majorchildhood illnesses (diarrhea, malaria, pneumonia plus/minus acute malnutrition) provided bytrained, but non-professional Community Health Workers (CHWs). The curative services areeither provided by CHWs trained in iCCM or are added to the work of CHWs implementingcommunity IMCI which focuses on improving family and community practices, such as careseeking for child survival.This report reviews training materials and guidelines from ten African countries for themanagement of the sick child by CHWs at the community level, and compares them to theguidelines and processes in the UNICEF/WHO package Caring for the Sick Child in theCommunity (henceforth referred to as the “standard”). The degree of consistency/ inconsistencybetween national materials and the standard was recorded for: 1) disease/condition covered; 2)danger signs; 3) protocols for referral, treatment, and advice; and 4) training characteristics. Thisreview is intended to inform both national program managers and global technical agenciesabout existing gaps in the following UNICEF/WHO standards.The review was carried out in two phases: 1) a desk review of training and supervision materialssolicited from various sources in the ten countries – the Democratic Republic of the Congo (DRC),Ethiopia, Guinea, Liberia, Madagascar, Mali, Rwanda, South Sudan, Senegal and Zambia; and 2)a series of in-depth interviews in two selected countries, Guinea and Liberia.The study reveals that materials from all ten countries cover the three main killer diseases, andall ten countries also permit the use of antibiotics by CHWs to treat pneumonia. All countrieshave lists of danger signs indicating the need for urgent referral to the health facility, all use anappropriate artemisinin combination therapy (ACT), and with the exception of South Sudan, allhave introduced the use of rapid diagnostic tests (RDTs) to confirm malaria.The materials reviewed were in many ways more complex than the standard materials, withgreater expectations of the CHWs. Differences revolve around the number (and types) of dangersigns, the age ranges covered, and the number of treatments provided. Some importantdifferences also exist in the protocols for home treatment and for home care advice. In severalinstances, the reviewers found that materials within the same country provided contradictory orinconsistent guidance.The review also reveals that obtaining the latest materials from many countries is a challenge.The difficulties encountered in obtaining the most up to date materials may indicate an ongoingchallenge to ensure that all partners have the latest versions of materials. It may be interpretedthat there is no easily-accessible repository of these materials in the countries studied. Similarly,the review team found that there is no easily-accessible clearly described global repository of dataon iCCM implementation.Similarly, obtaining the latest rapidly evolving global materials is a challenge for countries. Thedevelopment of the standard materials took several years, largely due to a series of technicalupdates that necessitated revisions and additional field testing. Additional changes make this adifficult moving target.It is hoped that the findings of this review will be helpful in guiding countries in the developmentand/or revision of their iCCM materials, allowing each country to follow global standards and tobenefit from the global evidence base. It is also hoped that the findings will guide partners inproviding the most beneficial and valuable support to this process.The methodology, which is limited to reviewing training and supervision materials, cannot reporton the quality of the training and supervision without data often obtained by observation. In aReview of iCCM Training and Supervision Materials in Ten African Countries1

number of countries, partners are also known to modify standard guidance to both training andsupervision to suit their own needs or address perceived inadequacies in standard guidance.Secondly, the ten review and two in-depth interview countries are not in any way representativeof the universe of the 24 USAID priority countries which presents limitations on generalizing thefindings and conclusions to countries that are not part of the review. However, in general, thesefindings are not unusual and echo anecdotal findings by many global experts supportingcountries implementing iCCM programs. In general, field visits to selected countries to interactwith government and partners could strengthen the conclusions and recommendations of thisreport.Recommendations for individual countries1.Countries implementing iCCM should consider cataloguing the various different materialsdeveloped, should maintain a central information repository, and ensure clear andwidespread communication about updated government-vetted versions. This could happen,for example, during national and district level coordination meetings. Partners could beinstrumental in assisting the maintenance of the central repository and the flow ofinformation in a country.2.Countries should consider ensuring that standardized supervision materials are used by allimplementing partners.3.Countries should consider reviewing the number and types of danger signs, and the volumeof information to be communicated about prevention during the interaction with the sickchild, with a view to increased simplicity. It was beyond the scope of this report to suggest aspecific approach to simplification and streamlining.4.Countries should be encouraged, and assisted if appropriate, to review their national policiesconcerning the treatment of pneumonia (amoxicillin instead of cotrimoxazole) and fever(inclusion of rectal artesunate, reconsideration of paracetamol at the community level), andupdate these to incorporate the most recent recommendations of WHO.5.Countries should consider revising training methodologies to allow for a greater number ofhours of clinical practice and problem solving related to referral.Recommendations for global partners1.Global partners should ensure that UNICEF/WHO generic iCCM materials aredisseminated to countries and to countries’ partners, with the explanation of the underlyingprinciples and of how iCCM differs from Integrated Management of Childhood Illness(IMCI).2.Recognizing the difficulties for countries to keep abreast of all technical updates made at theglobal level, supporting partner agencies should be encouraged to ensure a regular flow oftechnical information. This could be an appropriate task for the iCCM Task Force.3.The development, coordination and management (including regular updating) of a globalrepository of countries’ iCCM training materials, implementation reports and data would filla real gap and perceived need, and would provide a great service to partners.4.The apparent lack of awareness of the UNICEF/WHO iCCM standard materials suggeststhat global partners should make a greater effort to publicize these materials as therecognized standard, and to make them easily accessible to countries.2Review of iCCM Training and Supervision Materials in Ten African Countries

Introduction and RationaleCommunity Case Management (CCM) is a strategy for reaching populations with limited accessto existing facility-based services. Integrated CCM (iCCM) refers to curative services for majorchildhood illnesses (diarrhea, malaria, pneumonia plus/minus acute malnutrition) provided bytrained, but non-professional Community Health Workers (CHWs) who reside in thecommunities they serve and therefore improves timely access to care. A significant number ofcountries globally are implementing integrated community case management of childhood illness(iCCM) at some scale beyond pilots; 21 of these are in Sub-Saharan Africa. 1 Most of thesecountries are implementing both Integrated Management of Childhood illness (IMCI) at facilityand iCCM at community level. While some countries have added treatment or iCCM tocommunity IMCI (c-IMCI) which focuses on improving family and community practices, somecountries have created two cadres of CHWs. One group provides treatment (iCCM) while theother focuses on improving family and community practices or c-IMCI for child survival.This report reviews training materials and guidelines from ten countries for the management ofthe sick child by CHWs at the community level, and compares them to the guidelines andprocesses in the UNICEF/WHO package Caring for the Sick Child in the Community (henceforthreferred to as the “standard”). The package is part of a larger set of materials titled Caring forNewborns and Children in the Community, which also includes Caring for the Newborn at Home,and Caring for the Child’s Healthy Growth and Development.One of the key determinants of quality, and therefore effectiveness, of case management is howwell the guidelines, training and supervision conform to the recommended standards. There havebeen a number of studies by MCHIP and others that document best practices and bottlenecks to2program implementation, or that have reviewed issues related to iCCM implementation , forexample the process of policy adoption, early implementation and challenges to the scaling up ofiCCM including training and supervision. However, none of these studies have compared thecontent of national guidelines, training and supervision materials to the standard guidelines.This review of existing materials is intended to inform both national program managers andpartners about existing gaps in following WHO standards.Overall objective of the reviewThe objective of this review is to compile an inventory of iCCM training and supervisorymaterials for CHWs and recommend actions to be taken to better conform to UNICEF/WHOstandard guidelines.Specific objectives of the review1.Assess the level of adherence to UNICEF/WHO standards including common modificationsto the standard WHO materials.2.Identify and describe challenges associated with the use of malaria Rapid Diagnostic Tests(RDTs) and assessment and referral of severe illness to the health facility.3.Identify challenges associated with the process of adaptation of training and supervisionmaterials and recommend approaches to addressing them.1 Community Case Management of diarrhea, malaria and pneumonia of sick children for Sub-Sahara Africa in 2010, Datareport of a desk based survey of UNICEF country offices2 Community Case Management of diarrhea, malaria and pneumonia of sick children for Sub-Sahara Africa in 2010, Datareport of a desk based survey of UNICEF country offices; Review of systematic challenges to the scale-up of IntegratedCommunity Case Management, emerging lessons and recommendations from Catalytic Initiative, UNICEF, April 2012;Policy analysis of Integrated Community Case Management for Childhood Illnesses and Newborn Care: a six countrycase study, John Hopkins University (report not available yet).Review of iCCM Training and Supervision Materials in Ten African Countries3

MethodologyThe review was carried out in two phases. First, the review team conducted a desk review oftraining and supervision materials solicited from various sources in the ten countries: theDemocratic Republic of the Congo (DRC), Ethiopia, Guinea, Liberia, Madagascar, Mali, Rwanda,South Sudan, Senegal and Zambia. These countries were identified by MCHIP based on the scaleof iCCM program, USAID priority country, and past or current MCHIP support toimplementation of iCCM. This desk review was followed by a series of in-depth interviews in twoselected countries, Guinea and Liberia.This exercise was, by definition, limited to a desk review and interviews. No observations weremade of training or CHW performance. It is noted that a number of outstanding questions couldbe clarified or substantiated by observation in the field.Desk ReviewAnalysis of documents focused on training materials and supervision tools including: CHWmanuals, facilitator guides, supervision check lists, sick child recording forms, CHW job aids, andChart booklets. Additionally, the review team sought to collect policy, strategy or implementationreports available for each country in order to provide context to, and a greater degree ofunderstanding of, the training materials.Materials were initially sought through MCHIP contacts in each country with follow-upconducted through WHO, UNICEF, and non-governmental organization (NGO) contacts. Annex 3provides a list of the materials reviewed. Materials were reviewed in French, English, andMalagasy.This review sought to focu

Community Case Management (CCM) is a strategy for reaching populations with limited access to existing facility-based services. Integrated CCM (iCCM) refers to curative services for major childhood illnesses (diarrhea, malaria, pneumonia plus/minus acute m alnutrition) provided by trained, but

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