CORPORATE POLICY AND PROCEDURES

21 Koll Center Parkway, Pleasanton, CA 945662490 Mariner Square Loop, Suite 200, Alameda, CA 94501925.730.4060 www.bayeast.orgCORPORATEPOLICY AND PROCEDURESArticle I Section 1 through 7Officers and Directors Job DescriptionsArticle II Section 8 through 19Committee StructuresArticle III Section 20 through 25Work Group StructuresArticle IV Section 26 through 32Committee Chair/Vice-Chair and Member Job Descriptions, Meeting Managementand Volunteer Leadership AgreementArticle V Section 33 through 34Qualifications/Campaigning for Director and Voting by MembersArticle VI Section 35Code of Conduct and Anti-Harassment Complaint and ReportingArticle VII Section 36 through 37Event Policy/Procedures and Auctions and Raffles PolicyArticle VIII Section 38 through 40Non-Endorsement Policy, Bay East Logo/Trademark Policy and Social MediaPolicyArticle IX Section 41 through 45Alameda ChapterE:procedures/Policy and Procedures Manual/Corporate/Final Copy 04/12/21

Bay East Association of REALTORS Corporate Policy and Procedure- TABLE OF CONTENTS Officers and Directors . 1Purpose and Scope . 2Mission Statement . 2Association Service Areas . 3Article I - Job DescriptionsSection 1Section 2Section 3Section 4Section 5Section 6Section 7President . 4President Elect . 8Treasurer . 10Chief Executive Officer . 12Immediate Past President . 15Board of Director . 17C.A.R./NAR Director . 19Article II - Committee StructuresSection 8Section 9Section 10Section 11Section 12Section 13Section 14Section 15Section 16Section 17Section 18Section 19Affiliate . 22Executive . 23Inclusion, Diversity, Equity, Action (I.D.E.A.) . 25Leadership Development . 27Leadership Evaluation and Selection . 29Local Government Relations . 31Marketing Committees . 33MLS & Business Technology . 35MLS Management Group (MMG) . 37Political Activities . 38Professional Standards. 40Young Professionals Network (YPN) . 42Article III – Work Group StructuresSection 20Section 21Section 22Section 23Section 24Section 25Bylaws . . 43Global Network . 44Investment Advisory . 45Past Presidents . 46Property Management Advisory. 47Strategic Thinking . 48E:procedures/Policy and Procedures Manual/Corporate/Final Copy 04/12/21

Article IV – Committee/Work Groups Job Descriptions andProceduresSection 26Section 27Section 28Section 29Section 30Section 31Section 32Committees/Work Group Reporting . 49Staff Liaison . 50Committee/Work Group Chair . 50Committee/Work Group Vice-Chair . 52Committee/Work Group Members . 53Committee/Work Group Meeting Management . 54Volunteer Leadership Agreement. 55Article V - Voting by MembersSection 33Section 34Qualifications and Campaigning for Director . 61Voting by Members . 63Article VI – Code of Conduct and Harassment Complaintand ReportingSection 35Code of Conduct Complaint and Reporting . 65Article VII – Event ProceduresSection 36Section 37Association Events Policy/Procedures . 70Auction & Raffles Policy . 71Article VIII – Non-Endorsement/Logo/Social PolicySection 38Section 39Section 40Association Non-Endorsement Policy. 74Logo/Trademark Policy . 75Social Media Policy . 76Article IX – Alameda ChapterSection 41Section 42Section 43Section 44Section 45Alameda Chapter . 78Alameda Chapter Leadership . 81Affiliate & INFORUM Committee . 83Community Relations Committee . 84Local Government Relations Committee . 85E:procedures/Policy and Procedures Manual/Corporate/Final Copy 04/12/21

OFFICERSPresidentPresident ElectTreasurerImmediate Past PresidentChief Executive OfficerDIRECTORSNorth CountyCountyAlameda / Cities and Counties North ofAlameda1Central CountyCastro Valley/ Hayward/ San Leandro/San Lorenzo2Tri-CitiesFremont/ Union City/ Newark/SantaClara County & Contra CostaCounty/San Joaquin Valley Area & East4At-LargeIncludes all cities/areas listed above4AffiliateIncludes all cities/areas listed above11

PURPOSE AND SCOPEA professional Association is set up to accomplish certain definite purposes for its members.It, therefore, must be governed by certain policies. The purpose of this manual is to define thepolicies for the Operating Committees and the staff of the Bay East Association ofREALTORS . The scope of the manual will include all Association policies that are requiredto support the current Bylaws of the Association and those approved policies necessary toadminister the Association's day to day operation. The manual will also include a proceduralguide for all standing committees within the Association. A secondary purpose of the manualis to provide leadership and members with a Standard Guide to Professionalism in theManagement of the Association. A third purpose is to provide a framework within which theBay East Association of REALTORS may fulfill its Mission Statement.MISSION STATEMENTThe Mission Statement specifies the fundamental reasons for Bay East’s existence, establishesthe scope of the Association's activities and provides overall direction. The Mission Statementfor the Bay East Association of REALTORS is:The mission of the Bay East Association of REALTORS is to help our members succeed as real estate professionals.2

ASSOCIATION SERVICE AREASMEMBER BENEFITS SERVICES Membership General Orientation Member Programs Store Education Communications Outreach Platinum AffiliatesPROFESSIONAL STANDARDS Arbitration Mediation/Dispute Resolution Ethics MLS HearingsLOCAL GOVERNMENT RELATIONS Advocacy Political Affairs Local Policy and Regulation Candidate DevelopmentNETWORKING Global Network Young Professionals NetworkMULTIPLE LISTING SERVICE MLS Rules and Regulations Product Adoption/Functionality Training & Education Tech Support3

Article I Section IOfficers and Directors Job DescriptionSection 1President Job Description1.01Chairs the Board of Directors, Executive Committee, Bay East Foundation Designators, and C.A.R.Directors. As such, the President may not hold a position as Chair or Vice Chair of a Bay EastCommittee, nor may the President serve on the Professional Standards Committee.1.02Shall support any action taken by the Board of Directors. May not act contrary to any action taken bythe Board of Directors.1.03Works in liaison with State and National Associations, keeping the Association, along with and incooperation with the Chief Executive Officer, apprised of significant issues. Attends State Associationmeetings as an appointed C.A.R. Director and a minimum of one National Association meeting. Takesan active part as required to serve the best interests of the Association. Assists Association Members inhaving an active voice in Regional, State and National affairs in conjunction with the Chief ExecutiveOfficer. Assists in informing the Membership of the benefits available to them through organized realestate.1.04Pursuant to the C.A.R./NAR Director allocation, along with the other Bay East Officers (PresidentElect, Treasurer):(a)Review applications for C.A.R. Directors and make recommendations regarding appointmentsto the Bay East Board of Directors. Shall strive to appoint at least two (2) Directors (if possibleafter Bay East Association of REALTORS elections, after C.A.R. Chair and Vice-Chairappointments, but before Bay East Board of Directors' meeting in August) that have not servedas C.A.R. Directors during the year prior to the year of appointment. (This is not to precludeappointment made to fill mid-year vacancies which may be made with or without regard to priorC.A.R. Director Service). Strong consideration also to be given to applicants that areREALTOR Action Fund contributors.(b)Recommend the number of C.A.R./NAR Directors to be selected and funded1.05Serves as the Association’s Delegate to the NAR Delegate Body, which meets at the November NARmeeting. The Delegate is responsible for voting on behalf of the Association on the amendments toNAR’s Constitution and Code of Ethics. These duties are accomplished at the Delegate Body Meetingheld at the REALTORS Conference & Expo or if the President calls a special meeting.1.06Is Chief Spokesperson of the Association at arranged meetings with the Membership, legislators andother governmental representatives, the media, civic organizations, allied industry, and other suchentities.1.07Is signatory on legal documents, along with other Corporate Officers.1.08Appoints necessary Committee / Work Group Chairs to accomplish the work of the Association, subjectto the affirmation of the Board of Directors and/or the Executive Committee, as prescribed.1.09The President is to keep abreast of legal involvements of the Association; and is to counsel with legalcounsel and the Chief Executive Officer on such matters that affect the Association.4

Section 1President Job Description (Continued)1.10Is responsible, along with the Chief Executive Officer, for implementation of the Association Bylaws,Rules, Policies, Regulations, approved Standards of Practices and formats.1.11Is to pursue improving the image of the REALTOR and organized real estate.1.12The President and Chief Executive Officer shall work closely together for the benefit of theAssociation.(a)They shall establish times for meetings to discuss and counsel regarding the affairs of theAssociation.(b)They shall establish calendar events and meeting times.(c)The President shall review and discuss Committee progress with Staff Executive, as necessary,for the smooth operation of the system.(d)The President shall be briefed on the manner of working with Staff by the Chief ExecutiveOfficer, prior to taking office. Staff is under the direction of the Chief Executive Officer.(e)The President shall finalize agendas for the Executive Committee and Board of Directors, afterreview with the Chief Executive Officer.(f)The President shall work in coordination with Staff Executives, coordinating the implementationof Association approved programs.(g)The President is to provide a copy to the Chief Executive Officer, in a timely manner,correspondence going out over the President's signature.(h)The President should inform the Chief Executive Officer of significant communication thatmight affect the successful operation of the Association.(i)The President shall coordinate with the Chief Executive Officer in monitoring Associationbudgets and make sincere and reasonable efforts to adhere to them.(j)The President, with the knowledge of the Chief Executive Officer and the President Elect, shallbe authorized to send out letters of an urgent nature to Designated REALTORS and/or OfficeManagers as deemed necessary. Further, if Association Counsel's opinion is needed, it shall beobtained.1.13The President should motivate and inspire Members of the Association and those involved in thecommittee system, working in the best interest of the Association and its Membership.1.14The President, at his or her sole discretion, may make recommendations for any C.A.R. Director or BayEast member seeking an appointment to a C.A.R. Committee or an NAR Committee, upon the requestof said individual.1.15President shall refrain from using the title and/or the office of the Presidency in promoting the firm towhich the President is affiliated in the practice of real estate as an Association Member. The President,during the term of Presidency, in conversation with the media, on behalf of the Association, shall onlyspeak from the perspective of President of the Association.1.16This office is subject to the non-endorsement policy in Article VIII, Section 38.1.17Discuss/determine with the Chief Executive Officer if Bylaws Committee should meet to review theBylaws, Rules and Regulations and Policies.1.18Choose recipient of the John Deadrich Award.5