Ramsay Health Care Excellence Awards 2020

Preceptor/Supervisorof the YearRecognising the importance of training a 350 strong workforce, Deirdre became one of ourPPE champions from the early days of the COVID pandemic. Her sense of humour and sparkywit made this necessary and somewhat unexciting task enjoyable and fun, no matter how manytimes staff were required to undertake the competency. Deirdre’s approach to preceptoringstudents is very ‘hands on’ and thorough, ensuring that they understand the fundamentals ofnursing in a rehabilitation setting.Deirdre has just celebrated 30 years of nursing with Ramsay Health Care. There is no betteradvocate than her for the value of nursing and the importance of support for her futureprofession.Ailsa Clark, PharmacistPeninsula Private, nominated by Tatyana KalinichenkoAilsa has been a preceptor for 3 pharmacy interns this year. Althoughit was the first time in this role, she went above and beyond to makesure that we were all well supported and made to feel welcome inthe pharmacy team.She has very generously donated her time, knowledge and patiencethroughout this year and has gone the extra mile to ensure that allour assessments were completed on time, helping us grow intocompetent pharmacists. Ailsa has taken out time from her busyschedule for weekly study sessions and helped intern-pharmacistsprepare for exams with regular practice exams.She continuously took to the time to check our progressionthroughout the year and provided continuous encouragement andpushed us to achieve our goals.Ailsa has always been very approachable and has always listened toand helped interns work through all their problems and concerns. Allthree intern-pharmacists are very grateful for all the time and effortshe has put into us this year and for imparting skills that have helpedto shape our professional lives.Despite the regular challenges thrown at us during 2020 she hasremained a constant pillar of support.Proudly sponsored by

Preceptor/Supervisorof the YearWA/SA FINALISTSSarina McAfee, RNJoondalup Health Campus, nominated by Dani BarnesSarina is a well-rounded role model for undergraduate students inher speciality area. Not only does she provide them with a supportedand safe environment to learn, but she goes out of her way toensure they have adequate resources, that they have time to discussdifficult or confusing situations and have significant periods of clinicalexposure to gain their confidence and competencies when workingwith children. She also makes it her mission to ensure her colleaguesare well aware of the students’ capabilities, requirements and gapsso that the students are supported in her absence. She has multiplenominations from students each month for Preceptor of the month, allof which describe a warm, approachable incredibly knowledgeableclinician that they consider an excellent example of an RN. Sarina hasoften stated that she loves working with students and that they keepher up to speed and capable within her own scope of practice.Sue Bolin, RNThe Adelaide Clinic, nominated by David SandersonSue has been outstanding in her ability to manage multiple rolesand the capability to engage with staff, grads and students acrosstwo RHC Mental Health facilities here in Adelaide. Her ongoingpassion and dedication to nursing education and guidance to staffis an acknowledgment in itself. Sue has an energy and openness todeliver essential and effective nursing skills to all staff in the MentalHealth environment. Students and Grads have always shown a levelof appreciation and gratitude for her ongoing support in supervisionand approach to nursing education in the Mental Health sector.During 2020 and the COVID-19 Pandemic, Sue had shown a level ofexpertise in her role in Quality and Infection Control and displayedleadership and drive to educate ALL staff and supervise graduates/students on important aspects of COVID management. Sue has beenwith Ramsay Health Care for 28 years I would be very pleased tonominate her for this award.Proudly sponsored by

Preceptor/Supervisorof the YearNathan Herholdt, RNJoondalup Health Campus, nominated by Anne KarowNathan demonstrates professional leadership, education andmentoring to students in the Emergency Department in a consistentand friendly manner. He is such an approachable, friendly andenthusiastic individual that students find him easy to work alongsideand learn in a non-judgmental and supportive environment. He hasthe exceptional ability to lead and motivate students towards desiredoutcomes by taking time to understand their personal learning needs,by challenging their knowledge around a patient presentation andapplying what they have learnt at university to what they should beseeing in practice.The students find him to be an extremely valuable resource becausehe consistently explains all the processes, points of differenceswith procedures, and offers hints and tips around processes forthe students. He does this in such an empathic and understandingway that the students feel confident to ask questions and toaccept where their knowledge gaps are in relation to their skillset. He ensures they are critically thinking about their patients byquestioning their rationale and observational findings and thenfeeding back appropriate care to improve patient outcomes. He isdeeply committed to educating others, particularly those who arejust stepping into the realm of emergency medicine. His positive,respectful attitude towards our hospital’s diverse communitymembers as well as his enthusiasm toward his work ensure he is abrilliant role model to the undergraduates he mentors.Proudly sponsored by

Meet the finalistsGraduate Award ofExcellence

Graduate Award ofExcellenceNSW FINALISTSCarly Fineff, Graduate RNHunters Hill Private, nominated by Natasha CassidyCarly has shown nothing but teamwork since working at Hunters Hill.She has fitted into the team exceptionally well & her colleagues enjoyworking with her, with surgeons requesting to have her in their operatingtheatre. During COVID-19 she willingly agreed to work on the wards tohelp them out and learn new skills given our Operating Theatres hadsignificantly reduced volume. As a direct entry new graduate to OT sheimpressed everyone with her willingness to support the wider team byworking on the wards for a few weeks at a time.Carly is most definitely a “people caring for people” person, she iswilling to help where she can, be flexible with shifts and has adaptedextremely well to the theatre environment.I have no hesitation in recommending Carly for the Graduate Award ofExcellence. It is not often that you come across any nurse of her calibre,let alone a new graduate, so we have been lucky to have her duringwhat has been an extremely challenging year for everyone, particularlyas a direct entry operating theatres new graduate when operatingtheatres weren’t running! She should be proud of her achievementsthis year.Proudly sponsored by

Graduate Award ofExcellenceDanielle Laxton, Graduate RNWestmead Private, nominated by Catherine Sutton2020 has had its ups and downs but one of the highlights waswelcoming Danielle into our team in the ICU as a new graduate nurse.From day 1 Danielle has arrived at work with a smile, a can-do attitudeand positive approach towards nursing, caring and learning.In fact, while many were understandably nervous and anxious aboutCOVID-19, Danielle absorbed the skills she was being taught aroundtransmission-based precautions and simply stepped up and carriedon caring for suspected patients without hesitation. She had been aregistered nurse for only a few months, and she was a donning anddoffing star! I think this sums Danielle up – she gets in there and givesevery clinical situation 100%, she speaks up for her patients, appliescritical thinking, and put patients first. She really does display allaspects of The Ramsay Way.Jenna Ivey, Graduate RMSt George Private, nominated by Christopher AllanIt is my absolute pleasure to nominate Jenna Ivey for the Award ofExcellence. In my role as a Nurse Educator I have never met a newgraduate as professional and dedicated. I will go as far as saying she’sthe best newly qualified nurse I have worked with in my 15-year career.She exudes a natural, empathetic, and friendly approach with patientsin Recovery and the Operating Theatre. Jenna’s technical skills arebeyond the level I’d expect of a new graduate nurse with less than12 months experience. In the operating theatre specifically, Jennahas grasped everything from patient care and safety, anatomy,pharmacology and has learned the usage and correct handling of amyriad of surgical instruments in several distinct specialties. Jennaembodies The Ramsay Way values. Her diligence and determinationfor the highest patient care is evident throughout her working day.I have no doubt Jenna will be an excellent nurse throughout her career.It has been a privilege to aid, precept, teach and work alongside Jenna.During a challenging year for healthcare Jenna has been a role modelfor other new graduates in the department. Moreover, she is a modelfor her profession.Proudly sponsored by

Graduate Award ofExcellenceQLD FINALISTSJordana Page-Gear, Graduate RNPindara Private, nominated by Courtney AllenIt is my privilege to recommend Jordana Page-Gear for the HESTAGraduate Award of Excellence for 2020. Jordana has been a valuedRamsay Health employee since 2017 and is due to complete herRegistered Nurse Perioperative Graduate year in February 2021. In2017, Jordana completed her Enrolled Nurse Graduate Program in ourD.O.S.A (Day of Surgery and Admissions) unit.I believe that Jordana is well-placed to be nominated for this award,due to her high level of clinical practice and the professionalism thatshe has developed and continues to build on. In regards to her professionalism, Jordana continues to display excellence in service, reliabilityand a strong commitment to fulfilling her graduate learning goals.Jordana continues to display and develop attributes that uphold andrepresent the The Ramsay Way with respect for herself, her peers andcustomers at all times. Her accountability and integrity as a graduatenurse is commendable and is a great example for all in our department.From a personal point of view, Jordana is a pleasure to teach andeducate, as well as a trusted employee to work alongside. I wish herthe best for what will be a positive and dynamic career in perioperativenursing.Proudly sponsored by

Graduate Award ofExcellenceTaylor Zachar, Graduate RNPindara Private, nominated by Kirsten DimouTaylor is an exceptional graduate nurse. She exhibits the qualities,integrity, professionalism, and consistent high standards of quality carebeyond what is expectant of a graduate nurse at her level.Taylor has demonstrated kindness, empathy, compassion, strongcustomer focus, and effective interpersonal skills within her everydaypractice. She is a reliable, punctual, well-presented, and an articulatenurse, who demonstrates the true core values and ethos of “TheRamsay Way”. During trying times and difficult conversations Taylordisplays the character, behaviours and professionalism expected withinthe busy Ward 4E department. These are commendable qualities thatalign with the Pindara and Ramsay values; “people caring for people”and have been a valued asset to our facilityThese qualities have been commended throughout her graduateprogram by her peers, manager, and patients alike. For these reasonsI believe Taylor Zachar is a strong candidate for the HESTA GraduateExcellence Award.Kiralee Gross, Intern PharmacistCairns Private, nominated by Alexander YeungUpon commencing her intern year, Kiralee quickly established herselfas a valued member of our pharmacy team at Cairns Private Hospital.Under the supervision of our pharmacists, she took on the responsibilityof ordering and dispensing chemotherapy for our oncology patients,as well as liaising with doctors and nurses to ensure continuity of carethroughout their treatment.It is an important role in the pharmacy, requiring exceptional professionalism and communication to deliver a high-level service. We knewit would be a challenge, but her experience representing QLD andwinning the People’s Choice Award at the National Pharmacy Studentof the Year awards gave us confidence she would rise to the occasion.Throughout the year, Kiralee has also taken on a role representing andpromoting the pharmacy profession for James Cook University. Shedelivered presentations to school students and career advisors, withher positive experience as a Ramsay Pharmacy Intern featuring as adesirable career path for aspiring pharmacy students.She embodies The Ramsay Way values in her work, andis a great example of ‘People Caring for People’ in howshe cares for patients and team members.Proudly sponsored by

Graduate Award ofExcellenceVIC FINALISTSDaniel Warrick, Graduate RNAlbert Road Clinic, nominated by Kathryn KrikisDaniel has demonstrated a level of professionalism well above hisexperience. The way that he has approached his nursing career withinmental health which is so fluid and dynamic, is a true testament to himand his professionalism. During this graduate year he has demonstratedsignificant personal values on helping people, but more than that Danielhas really lived “people caring for people”.During this year the healthcare sector rallied to provide care for peoplewith the COVID pandemic. Many experienced nurses struggled withthis. Daniel adapted the philosophy that if he did not do it, then whowould care for these people.During this phase of the pandemic response Daniel continued to showabilities well above his years of experience both in risk management,critical thinking and commitment to learning. He then managed to utiliseall of these and continue to deliver excellent patient care, fantastic teamwork and again show the Ramsay value of “people caring for people”With such a fulfilling and progressive year, I am fully supportive thatDaniel get the recognition of being nominated for the Graduate Awardof Excellence, of which he deserves.Proudly sponsored by

Graduate Award ofExcellenceDan ‘Alice’ Liu, Graduate RNPeninsula Private, nominated by Danielle BilstonI have supported Alice during her graduate year and it was an absolutepleasure to do so. Alice is respectful towards her patients, their familiesand carers. She develops therapeutic relationships built on mutual trustand understanding, creating a positive impression by being attentiveand listening carefully to any difficulties they may be having andresponds in a timely and appropriate manner, with a positive outcomefor all concerned .Alice’s kind and caring manner shines at the bedside and her patientsalways know they are in the care of a highly skilled and dedicatednurse. Alice’s commitment to team was evident during the recentpandemic, where she volunteered to work on the COVID-19 wardcaring for our communities’ most vulnerable people. Alice completedher time caring for this cohort of patients, all the while being apart fromher husband and son who were stuck overseas unable to fly homedue to boarder closures.Alice encompasses The Ramsay Way and I wish her all the best in whatwill be an extensive career.Callum Holt, Graduate PhysiotherapistDonvale Rehabilitation Hospital, nominated by Juliet JamesCallum commenced with us as a physiotherapist in 2020. He wasoriginally employed at Donvale Rehabilitation Hospital as an AlliedHeatlh Assistant (AHA) and throughout his time as an AHA hedisplayed the same qualities that we now see being displayed as aPhysiotherapist.His patient-centred care approach is not just words – he shows itby every interaction that he has with his patients. It was through thisapproach that he identified that there is a gap in the health care needsof those who come from minority groups, in this case the transgendercommunity.Throughout his university degree, Callum also showed a commitmentto learning above the level that you would see in most students. Hespent hundreds of hours completing his competencies to be ableto safely and effectively provide clinical pilates sessions for patients.This has seen him become a very popular clinician within our RamsayHealth Plus team, in which he juggles successfully his hospital patientsand those who he treats in the clinic.The passion shown by Callum to ensure that all in our communityare treated with dignity and respect embodies the Ramsay’s ‘peopleProudly sponsored by

Graduate Award ofExcellenceWA/SA FINALISTScaring for people’.Lewis Burgess-Foster, Graduate RNJoondalup Health Campus, nominated by Julie JacksonLewis has been professional from the day he commenced his graduateprogram. Commencing in the Perioperative Program (Scrub/Scout) itbecame evident that he was possibly not in the best area of nursingfor him.Lewis was a positive team member and despite struggling within thetheatre environment he never let his team down and attended allrostered shifts. After being moved to an acute medical ward, Lewisjust continued to grow and very soon became an integral part of theward team. Not long after completing his graduate program, Lewiswas accepted into the Emergency Department Clinical EnhancementProgram (CEP)As a Graduate Coordinator it has been some time since I have seena graduate demonstrate resilience at the level Lewis has. To havebeen part of his journey from struggling in the theatre environment towatching him fly once moved onto an acute medical ward has been anhonor. It also represents that sometimes nurses are simply not in theright area for them and if it’s recognized early enough and a changecan be supported that RHC will end up with yet another fabulous nurse.I wish him luck with his nomination.Proudly sponsored by

Graduate Award ofExcellenceMegan Lacey, Graduate ENJoondalup Health Campus, nominated by Julie JacksonMegan spent her graduate program on ward C3 stroke unit. Megandemonstrated a keen eagerness to learn, a willingness to respondpositively to feedback and increase her knowledge and skill in aprofessional manner.Megan worked in a manner aligning to the values shared by thehospital and the Ramsay values. Megan worked to achieve hergoals and worked diligently with a high level of work ethic in caringfor her patients. She demonstrated this through her note writing andcompletion of tasks to a high level.Megan demonstrated critical thinking on a number of occasionsthroughout her Graduate program, through being an advocate for herpatients, activating MET alarms- for clinical deterioration, engagingin debriefing ses

Ramsay Excellence Awards 2020 Offi cial Welcome ORDER OF PRESENTATION Preceptor of the Year Award Graduate Award of Excellence Chief Nurse Address Excellence in Leadership Award People Caring for People Award Poster Comp Winner Announcement Connect, View & Share A recording of the Excellence