Your Complete Guide To Modern ERP

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Your Complete Guide toModern ERPA handbook for today’s innovativebusiness leadersHandbooks for the Modern Enterprise Volume 1 Third Edition

Table of ContentsOverviewChapter 4The Clear Imperative for Cloud ApplicationsAssessing Cloud ERP Results After DeploymentChapter 1Chapter 5Now Is the Right Time to Modernize Your ERPWhy Oracle Is Your Best Choice for Modern Cloud ERPChapter 2SummaryCharacteristics of Today’s Modern ERPYour Journey to Oracle Cloud Starts TodayChapter 3How Companies Deploy Modern ERP SystemsYour Complete Guide to Modern ERP2

OverviewThe Clear Imperative forCloud ApplicationsResearch shows that legacy ERP systems were not designedfor usability and insight. More than three quarters of businessleaders say their current ERP system doesn’t meet theirpresent requirements, let alone future plans. These systemslack modern best-practice capabilities you need to competeand grow. To enable today’s data-driven organization, the veryfoundation from which you’re operating needs to be re-built—itneeds to be modernized.Oracle’s goal is to help you navigate your own journey tomodernization by sharing the knowledge we’ve gainedworking with many thousands of customers who use bothlegacy and modern ERP systems. To that end, we’ve writtenthis handbook outlining the fundamental characteristics thatdefine modern ERP.Did you know?90%of large global companies willmainstream cloud computing inthree years60%of productivity-boostingopportunities during the nextdecade will be cloud-based44%of finance applicationswithin three years will bein the cloudSource: “Don’t Get Left Behind: The Business Risk and Cost of TechnologyObsolescence,” MIT Technology Review Insights, 2019.Your Complete Guide to Modern ERP3

From ERP 1.0 to ERP 2.0The rapid evolution of the cloud has dramatically altered the ERPlandscape for companies of all sizes. Coupled with mobile platforms,our work anywhere and anytime culture requires modern cloudbased ERP systems not tied to yesterday’s back-office, on-premisesenvironments. This next generation of ERP—ERP 2.0—builds on theformidable history of ERP 1.0, but eliminates the need for multiyearprojects and heavy customization.ERP 2.0 delivers solutions rapidly through the cloud soorganizations can respond quickly to volatile markets and industrydisruption while supporting next-generation employees withsecurity, insight, and mentsplanningYour Complete Guide to Modern ERP1990sBusiness-critical collaboration and decision-making depends onboth enterprise data access and analysis, and on modern ERPsystems that deliver the infrastructure and tools required to get donewhat you need.The world is far more complex and competitive than when ERP 1.0first arrived on in-house mainframes. Finance and technology areinexorably linked, as growing volumes of data drive not just operationsand reporting, but critical business decisions. Aligning ERP 2.0 witha company’s people and products delivers digitally enabled businessagility, which translates into greater operational and sales success.2000s2010sClient/server tureCloud, mobile,social, analyticsMRP IIERP 1.0 Core ERP 1.0extended with supply chain,expense management, andmore, making implementationslarger and more costlyERP 2.0 splits off functions suchas HCM and offers infrastructurefor cloud solutions to coexistERP 1.0 On-premisesenterprise resource planningdeployment with extensivecustomization of businessprocessesDigital technologies fundamentallychange how users engage withapplications4

Chapter 1Now Is the Right Time toModernize Your ERPThere’s no argument that legacy ERP 1.0 systems deliver significanthorsepower to run your organization, enable external interactions, anddirectly impact how you fare against competitors. However, you needto consider the technological and generational changes taking place inyour business and how your current on-premises environment couldbe holding you back. Regardless of business size, there are three keyinflection points where the need to modernize becomes apparent. Mostorganizations are experiencing at least one of these today.1 Operational efficiency— Does your current ERP systemsupport your operational goals? Consider if you’ve acquireda company using a different ERP system, your legacy systemis in need of an upgrade, you’re launching a subsidiary, oryou’re moving to a shared-services model. If you’re facedwith any of these scenarios, achieving operational efficiencyhas become a priority. Therefore, ERP modernization needsto be part of the conversation.Your Complete Guide to Modern ERP2 Digital transformation—Today’s users demand a levelof collaboration and ease not previously expected from onpremises solutions. In addition, their expectations for ERPsystems reflect the ubiquity of digital technology in their lives.They also require a single source of truth that cascades alloperational functions, real-time analytics with configurable rolebased dashboards, mobile access for applications, and socialcollaboration tools—all with easy and rapid regular updates.3 Growth and confidence— Growth is often synonymouswith global expansion, increasing financial complexity withdistinct accounting, reporting, and compliance requirements.Add in acquisitions, divestitures, new markets, customer growth,or IPO preparations, and the need to model these opportunitiesand their impacts requires having the right systems withprocesses in place to support increased regulatory scrutiny.Whichever inflection point describes your organization, you needa modernization strategy that fits your needs, culture, budget, andtimeline. Acknowledging where your current system does not supportyour business objectives is the first step in your ERP modernization journey.5

Top 10 signs it’s time formodern ERP 2.0You need modern ERP when one or more of theseconditions are present:5 Maintenance costs increasingERP system fees and services costs increase annually6 Unintegrated systems provide disparate dataGrowth in disconnected systems and enterprise data giveconflicting answers to key questions1 ERP upgrade required7 Rapid and global company growthYour on-premises system requires an expensive upgrade as it agespast support dates and your competitors deploy cloud solutionsInternational expansion, mergers and acquisitions, and coremarket growth are hampered by your on-premises ERP system2 Usability dissatisfaction increases8 New compliance requirementsDigital native employees complain about usability and ask why theirERP system isn’t like smartphone appsIncreasing financial and compliance requirements impactyour enterprise3 Reporting challenges increase9 Business demands increaseManagement reporting is too cumbersome because ofERP 1.0 limitationsYour business cannot keep up with increasing demands4 Requires new hardware10 Preparing for an IPOPhysical ERP 1.0 infrastructure is past due for an expensivecapital replacementYou are ready for a public offering which mandates stringentfinancial information and controlsYour Complete Guide to Modern ERP6

Chapter 2Characteristics of Today’sModern ERPNo matter which inflection point represents your organization, thereare key components of a modern ERP system that should addressthe top concerns most companies have when considering a move tothe cloud. There are seven components that fall into two categories—modern platform parameters and modern business application design.Together, these seven components define the standards of a modernERP system. To establish a foundation for agility and growth, theseplatform components should be considered.1 Security—Your business data is your business. A multilayerapproach to securing data at every layer of the stack is paramountfor maximum data protection. Using a secure data isolationarchitecture in the cloud reduces risk and enables faster data accessand processing.2 Integration— ERP cloud solutions must seamlessly connect yourbusiness, people, and processes. Your solution must also connect toother clouds, to your on-premises systems, and to third-party solutions.To ensure compatibility and scalability you should choose a solutionthat uses a common framework based on industry standards.Your Complete Guide to Modern ERP3 Personalization (not customization)—With ERP 1.0,nonstandard or customer-specific business practices resultedin customizations that increased downstream maintenance andupgrade challenges. Cloud-based solutions built on a standardsbased platform offer personalization and configuration withinthe application, resulting in “upgrade-safe” enhancements.If your on-premises customizations fall into areas such asworkflows, integrations, and reporting, there’s a good chance yourrequirements can be addressed by cloud-based solutions.In addition, modern cloud applications should scale with your businessand support the latest digital technologies to meet your organization’sneeds. These apps should have the following design components:4 Completeness—Built-in best practices permitstandardization, which lowers costs and increases productivity.Even if your cloud transition is incremental, access to a completesuite of integrated best-practice business processes deliversenterprise standardization. Consider whether a cloud ERP vendorsupports a full suite of applications or if integration to other cloudsolutions will be required. If you initially select a hybrid cloud/onpremises model—a common operational option—who ensuresintegrations between on-premises and cloud applications?7

5 Globalization—Entering emerging markets andnew geographies creates complexity by requiring any ERPcloud solution to support multiple subsidiaries and countrylocalizations. Often, local data centers must comply with dataresidency requirements. The right cloud ERP must enablesharing of enterprise information seamlessly across operations,business units, and headquarters.6 Insight-driven analysis—An cloud ERP solution musthave secure, real-time data access at its financials core toprovide a single source of truth across roles, reports, andanalysis. This ensures timely delivery of accurate KPIs tofront-line managers, and dramatically simplifies a processonce dependent on a period close or a separate datawarehouse extract.7 Digital capabilities— For the modern back office, digitaltechnologies must be integrated into business processes andtransactions to create a seamless, productive, and intuitiveexperience. The user experience needs to be engaging andinclude mobile accessibility for on-the-go employees, nativesocial integration for secure in-context collaboration, and outof-the-box optical character recognition for invoice imaging.On-premises ERP 1.0 vscloud ERP 2.0These are the top five reasons for moving from ERP 1.0 to ERP 2.0:45%38%33%33%24%Avoid infrastructureinvestmentLower TCOAvoid on-premisesupgrade projectRapid access to newERP functionalityOne source of datawith a global viewSources: “The End of Technology Obsolescence,” MIT Technology ReviewInsights, 2019, and “ERP Trends,” Oracle, 2018.Your Complete Guide to Modern ERP8

Chapter 33 Get strong executive sponsorship— Regardless ofHow Companies DeployModern ERP Systemscompany size, executive sponsorship is critical. You needcontinuous executive support throughout your entireproject. Coupled with ongoing employee communication,leadership commitment to your new cloud ERP system willhelp drive success.As you plan your modern ERP strategy, you should pull together adeployment team that includes potential implementation partnersas well as cloud providers. Consider the following elements of amodernization strategy, which apply regardless of technology andmarket size.4 Select an implementation approach aligned tothe organization—A migration to cloud ERP will vary by1 Clearly define project goals— Establish KPIs that measurebusiness benefits such as productivity, financial close speed, andinfrastructure costs. Measurable items help you to build projectconsensus and approval, align to your strategy, and provide abaseline to assess success at milestones.customer, and does not require deploying all cloudERP applications at once. Many companies choose toincrementally adopt high-value cloud services that will existalongside their on-premises solutions, resulting in a hybridenvironment. Other companies start a modernizationjourney with core ERP applications, building towards acomplete end-to-end transformation.2 Document processes and inventory systems— Mapyour complete IT infrastructure, including internal and thirdparty solutions and their integration points, plus redundantsystems. Include your organizational structure to understandroles in conjunction with data ownership, management, anduse. It’s also critical to define a single source of truth beforestarting your project.Your Complete Guide to Modern ERPHow to cloud—A five-stepsuccess guideLearn More9

5 Embrace standard best practices built intothe application—Modern best practices are built into cloudapplications, so you can replace legacy software along withoutdated processes and approaches. ERP 2.0 delivers morethan 80% of common business processes you need with built-instandardization—the perfect place to start your project.6 Study reporting and analytics early—With cloudERP, users understand your business in real time. Advancedmultidimensional analysis and data visualization provide insightsquickly without a data warehouse. Define reporting and analyticsearly in the project plan. Once live, you can quickly generatemeaningful reports.7 Involve users and process owners from the start— Endusers of ERP systems determine the success of your project.Throughout your implementation, include demonstrations andtrials at regular intervals.With your strategy and roadmap in place, solution choices made,and a partner who supports your vision, you’re ready toexecute. Now it is time to plan a party really. Moving yourorganization to a cloud ERP platform, even using small, incrementalsteps, will fundamentally change the way your people work. Celebratethe launch to nurture everyone’s commitment and celebrate again whenmilestones are reached.Your Complete Guide to Modern ERPEmerging technologiesfurther drive modern ERPFaster revenue growth58%fasterIntelligent automation74%agreeMost nancial approvals77%agreeat companies that have deployed emergingtechnologies (over a 36-month periodversus those that have not deployed)is the key to regulatory compliancewill be automated with the next ve yearsSource: “Emerging Technologies—The Competitive Edge for Finance and Operations. How MarketLeaders are Outpacing Change with Cloud-Driven Innovation.” Enterprise Strategy Group (ESG), 2020.N 700 global respondents.10

On-premises ERP 1.0 vsmodern cloud ERP 2.0Database for ERP softwareOn-premises ERP systems need an on-premisesdatabase, which ofen requires staff andcontractors to deploy itComparing financial models and costs of ownershipBusiness financial modelCapital expenses for on-premises ERP systemsdivert funds from important business growthneeds and often incur taxesERP 1.0ERP 2.0CapExUp-frontpurchaseOpExMonthlysubscription On-premises ERP hardware and software systemupgrades can cost from 100K to more than 1Mper project every 3 to 5 yearsAll included:No additionalor hidden costs All included:No additionalor hidden costs Other important factorsIT resources for ERPdeployment and maintenanceRequired for customizations, integrations,reporting, maintenance, upgrades, andpartners/subcontractorsDeployment speedTime needed for project planning and developmentYour Complete Guide to Modern ERP System upgradesAll on-premises ERP systems have large costsfor disaster and recovery plans, infrastructure,services, staff, and redundancy Hardware maintenanceOn-premises ERP hardware often requiresannual maintenance fees or contracts, high-costspace, utilities, and staffOn-premises ERP requires annual maintenancefees and staff to keep the ERP database secure,current, and optimizedSystem disaster and recoveryHardware for ERP softwareOn-premises ERP requires additional capitalexpenses; hardware typically needs physicalupgrade every 3 to 5 years Database maintenanceOn-premises ERP systems have additional costsfor security and monitoring software, with staffneeded to monitor and maintainERP software maintenanceOn-premises ERP requires annual maintenancefees to be current with security fixes, criticalpatches, and updatesERP 2.0System securityERP softwareOn-premises software requires up-front purchaseand taxes; cloud ERP leverages operational expensesmonth to monthERP 1.0MinimalManyDirect, subcontractor, For businessand partner resources optimizationand userassistance1–2 yearsor more.3–6 months11

Chapter 4Assessing Cloud ERPResults After DeploymentWhen you’re finished crafting a strategic and comprehensive ERPmodernization strategy, with carefully documented KPIs, you’ll have thebaseline for assessing your results—you simply need to look back inorder to look ahead.When establishing KPIs, be realistic about how you’ll measurevalue. Document your status quo metrics before you kick off theimplementation and set reasonable intervals at which to assess results.Based on those assessments, you can configure features to adjust toyour business goals and needs—something that’s much easier to dowith cloud applications.In addition, it’s important to establish baselines for priorities usinga maturity model mapped to your organization by assessing andquantifying project goals. For example, a goal to reduce accountsreceivables through rapid, automated invoicing with faster close andreporting processes as well as reduced IT costs. But a comprehensiveassessment is not just about technology. People, governance, process,and strategy are also key factors for success.Your Complete Guide to Modern ERPFor meaningful results, incorporate holistic measures related to thesefactors into your KPIs that connect back to your original business case.Whatever your path, it’s important to craft a business case to justify your approach. Leverage resources that help you understand cloudtechnologies, the positive impact they can deliver, and the financial advantages of modern cloud ERP 2.0.Nontechnology factorsdrive successFour factors aside from technology directly influence thesuccess of every cloud ERP project.People— Users gain a modern design that exceedsexpectations and improves their experiences.Process— Updated processes deliver desired outcomes,reports, and data.Governance—Active project oversight and riskmanagement lowers schedule risk and delivery cost.Strategy— Proactive enterprise promotion and trainingdrives rapid adoption.12

Chapter 5Why Oracle Is Your BestChoice for Modern ERP CloudOracle delivers a single cloud ERP that is enterprise-grade and ready tohelp grow your business today. It’s built on a robust union of platform,applications, and approach using financial, procurement, project portfolio, and enterprise performance management.Our platform and applications include:1 Modern standards-based platform— Oracle leverages thisfundamental, up-front design principle to help deliverSecurity and scalability2 Modern best practice-based applications—ERP cloud applications combine modern technology, bestpractices, and connectivity with knowledge built from decadesof experience.21st-century global accountingEmbedded analytics and reportingOne suite for a complete solutionFuture-proof enterprise applicationsIndustry-focused solutions3 Modern innovative approach—There’s economic benefitwhen you modernize your ERP system in the cloud. Oracle andits partners offer tools to determine the financial advantages of acloud ERP project to ensure a successful implementation.Integration and connectivity across enterprise applicationsEnterprise benefits calculatorOne unified business systemFinance self-assessmentEmerging technologies including AI, blockchain, and IoTAccess to Oracle ConsultingGen 2 cloud infrastructureCloud Marketplace partner catalogIn fact, Oracle Cloud ERP can offer substantial savings in an OpExrather than CapEx model.Your Complete Guide to Modern ERP13

SummaryYour Journey to Oracle CloudStarts TodayEvery organization can leverage Oracle Cloud. Our sales teams andpartners will get you started on your journey to a modern cloud that’sthe foundation for growth and success. And if you’re already an Oracleon-premises applications customer, consider Oracle’s unique Customer2 Cloud program.Discover Oracle Cloud ERPExperience cloud demosWatch product videoCustomer 2 Cloud program*One complete SaaS solutionwith comprehensive security,scalable deployment, and highperformance forERP SCM HCM EPM CXDelivered by one experienced,innovative, and global cloud vendor.Request a live demoChat with Oracle SalesCall Oracle SalesLearn about industry capabilities*For Oracle’s JD Edwards, PeopleSoft and E-Business Suite ERP customersYour Complete Guide to Modern ERP14

About OracleThe Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing,Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and SecureGeneration 2 Infrastructure featuring the Oracle Autonomous Database. For more informationabout Oracle (NYSE: ORCL), please visit us at

modern platform parameters and modern business application design. Together, these seven components define the standards of a modern ERP system. To establish a foundation for agility and growth, these . of-the-box optical character recognition for invoice imaging. These are the top five re

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Modern ERP No matter which inflection point represents your organization, there are key components of a modern ERP that should address the top concerns most companies have when considering a move to the cloud. There are seven components that fall into two categories—modern platform parameters and modern b

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