Manchester Police Department

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MANCHESTER POLICE DEPARTMENTManchester, New HampshireAnnual ReportJuly 1, 2002 - June 30, 2003351 Chestnut Street, Manchester, New Hampshire 03101Telephone (603) 668-8711Main Fax (603) 668-8941Administrative Fax (603) 628-6137Web Site: www.manchesterpd.com

Manchester PD at a GlanceOrganized.1846Sworn Officers.202Civilian Personnel.78Budget. 18.2 millionMedian Age .37Mean Years of Service.10Facilities.5Marked Patrol Vehicles .36Unmarked Vehicles .18Specialty Vehicles .6Mountain Bikes.18Motorcycles .3Horses .2Canines .9Total Calls for Service .77,210Motor Vehicle Stops .22,288Rank StructureChief of PoliceDeputy ChiefCaptain/Captain DetectiveLieutenant/Lieutenant DetectiveSergeant/Sergeant DetectivePolice Officer/DetectiveCity of Manchester at a GlanceFounded .1810Government .Mayor and 14 AldermenCity Budget. 218.8 millionArea.33.9 sq. milesPopulation .107,006Under 18 Population .23,358Police Officer/Population Ratio.1 per 540Population Density.3275 per sq. mileRegistered Voters.45,410Unemployment Rate .3.4%Property Tax Rate per Thousand . 25.68Public School System Population.17,189Public Schools .20Non Public Schools.11Colleges and Universities .4Hospitals .2Congressional Representatives .Senator Judd GreggSenator John SununuRep. Jeb BradleyRep. Charles Bass2003 Annual Report Manchester Police Department

Table of ContentsVision Statement .1In Memoriam . 2Message from the Police Commission .3Message from the Chief. 4Administrative Division . 5Patrol Division.6Investigative Division.7Professional Standards.8Special Investigations.9Traffic Division .10Training Division.11-12Operational Chart .13Organizational Chart .14Canine Unit. 15Communications Division . 16Community Police . 17Fleet Maintenance . 18Crime Prevention.19-20Juvenile Division .21-22Records . 23Animal Control. 24Domestic Violence . 25Ordinance Violations. 26Business Office. 27Financial Statement . 28Retiree Roster . 29Produced by: Rachael J. PagePrinting by: Murroney’s Printing2003 Annual Report Manchester Police Department

The Vision Statementof theManchester Police Department The Manchester Police Department will be the finest municipal police organization in thenation, delivering the highest level of public safety to our community. We will demonstrate the highest ethical and moral standards, honoring both our oath andprofessional responsibilities. The highest degree of professionalism and pride will be the standards, which all departmentmembers strive for in the daily dispatch of their duties. We will support the mission of the Manchester Police Department and share the values of theorganization, while building trust with each other and the community. Communication, suggestions and acceptance for new ideas will be encouraged, while issuesand concerns will be addressed in a timely fashion. Hard work, initiative, creativity, leadership, courage, enthusiasm, and the commitment toexceed expectations will be acknowledged and rewarded. Hiring, assignment, and promotion will be based upon the principals of fairness and meritallowing every individual, at any point in his or her career, to work toward and achieve theirmaximum potential. All employees and members of the community regardless of race, religion, sex or politicalbelief will be treated equally and with respect. We will maintain honest and open relationships at all organizational levels, with employeesand the community. We will learn from but not linger on the past. We will continually critique ourselves, focusing on performance, growth, values, andtraining.12003 Annual Report Manchester Police Department

In MemoriamI never dreamed it would be meMy name for all eternityRecorded here at this hallowed placeAlas, my name, no more my face"In the line of duty" I hear them sayMy family now the price will payMy folded flag stained with their tearsWe only had those few short yearsThe badge no longer on my chestI sleep now in eternal restMy sword I pass to those behindAnd pray they keep this thought in mindI never dreamed it would be meAnd with heavy heart and bended kneeI ask for all here from the pastDear God, let my name be the last2003 Annual Report Manchester Police DepartmentThese officers were killed inthe line of duty while servingthe citizens of Manchester Sergeant Henry McallisterMay 21, 1895Inspector William M. MoherJuly 3, 1921Officer Ralph W. MillerOctober 2, 19762

Message from the Police CommissionJohn Tenn, Michael O’Shaughnessey,Chairman Fern Gelinas, Ralph Garst, JamesMcDonald, Chief John Jaskolka andMonsignor Colin MacDonald.Under the City Charter, the Police Commission provides citizen input to the Chief ofPolice and the Board of Mayor and Aldermen in the form of consulting, advising, andpolicy recommendations. Members of this Commission meet monthly and serve onseveral Police Department committees. We assist the Chief in maintaining the safety andsecurity of the community.The personnel of the Manchester Police Department, both sworn and civilian, are proudto be a part of one of the finest police departments in the United States. This is affirmedby our affiliation with the Commission on Accreditation for Law Enforcement Agencies,Inc., which we became a part of in March 1990, and re-accredited in1995 and 2000. Weare pleased to announce our third successful re-accreditation in 2002. Each and everyone of our members plays an integral part in the success of our department. Our mostimportant goal is to ensure the safety and well being of the citizens of Manchester.We truly appreciate the fact that the Board of Mayor and Aldermen support ourdepartment, but without the help and cooperation of the residents and businesses of theCity, it would be impossible to maintain the high quality of service provided by theManchester Police Department.The Manchester Police Commission is proud to be a part of the 2003 Annual Report asevidence of the performance of the dedicated personnel of the Manchester PoliceDepartment.32003 Annual Report Manchester Police Department

Message from the Chief“The past year has been both anexciting and challenging one for theManchester Police Department.”Chief John A. JaskolkaThe past year has been both an exciting andchallenging one for the Manchester PoliceDepartment. This year will best be remembered as ayear of unprecedented change. In December of2002 the Department experienced the largest numberof promotions in its history. Three new DeputyChiefs were promoted which created a total of 13promotions within the ranks and 26 internal transfers within the department. A very shortfour months later, Chief Mark Driscoll announced his retirement and I, in turn, was appointedChief of Police causing another 9 promotions and 18 internal transfers. In a matter of 4 shortmonths the entire Administration of the Department changed along with multiple otherchanges within the Divisions of the Department. In the very near future the final transferswill be made to round out the department.Were it not for the dedication of our employees, both sworn and civilian, these changes couldnot have occurred. The entire Department bonded together and continued its mission ofpublic safety to the citizens of Manchester without skipping a beat. At the same time,everyone also came out in full support of the new AdministrationDuring the past year, five of our officers have been called to active duty in the military tofight the war on terrorism. Our officers here at home have received and continue to receive,specialized training regarding terrorism. We all realize America will never be the same, butas a Department we are committed to providing the highest level of public safety to ourcitizens.Once again this year the Department will face the “First in the Nation Primary” which, byprediction, will bring Presidential candidates into the City and State in unprecedentednumbers. The last primary brought us over 40 VIP visits. We do not expect this year to beany different. Meetings have already started with the United States Secret Service regardingthese visits.I would be remiss if I did not thank the citizens of Manchester for their confidence andcontinued support of the Manchester Police Department. Our department can only be asgood as the support we get from our citizens. This bond is what makes the ManchesterPolice Department such an outstanding department and the City of Manchester a remarkablecommunity to live in.2003 Annual Report Manchester Police Department4

Administration“Each division deserves recognition for thetireless efforts they put forth each and everyday.”Deputy Gary SimmonsThe Manchester Police Department has gone through a variety of changes this past year. Several ofthese changes have occurred in the past few months as a result of retirements and promotions. A vastamount of history and institutional knowledge has departed our building as a result of these and otherrecent retirements, but our mission remains the same and business continues to come through ourdoors without hesitation. As these changes occurred, I have been given the opportunity to oversee theadministrative aspects of the department.I have appreciated this opportunity, as I firmly believe the functions of the department come togetherwith the work base of the administrative divisions and the support these divisions provide thedepartment. Each and every move made by members of the department eventually finds its way to anadministrative division.With the vast amount of changes, the department has recruited many new officers and civilianpersonnel. With the large number of background investigations, additional training needs and theattention to detail in that regard, I commend the Training Division for the continued efforts. I alsoextend thanks to the Investigative Division for their help investigating the backgrounds of thenumerous police applicants that have come through this year.Each division deserves recognition for the tireless efforts they put forth each and every day.Information Support for their technology upgrades and care of the system, Records for their neverending function of organizing our work product. Crime Prevention for their continued efforts in theschools and attention to numerous requests of the public that pour in daily. Business Services, whomaintain our budget, extra details and all the tasks associated with new recruits, retirements andFMLA. Fleet and Building Maintenance for keeping our vehicles and building functional on alimited budget, Legal Division for the additional tasks associated with their assignments and thesuccessful operation of our Plea negotiation programs. Communications for continued diligence,professionalism and ability to keep the officer on the street informed and the public their number onepriority.Additional recognition goes to the Ordinance Violations Bureau who has operated without on-sitesupervision for the past several months. Janice St. Germain and Karen Bergeron have continued tokeep the bureau up and running despite that void.Lastly the department has gone through National Re-accreditation and I would commend Lt. Glennonand Rachael Page for their efforts during the process and re-assessment.I would also like to thank members of the Patrol Division for their professionalism and performancewhile I was assigned to their division, as well as the Detective Division for the efforts they put forthdaily during my assignment in their unit as well.52003 Annual Report Manchester Police Department

Patrol“ we continue to be impressed with theextraordinary level of professionalism,commitment and dedication to duty eachmember of the Division brings to the City.”Deputy Glenn LeidemerAs reflected in the Department’s organizational chart, the Patrol Division is made up of 3shifts, plus a number of individual Units each having specific responsibilities. In total,the 145-plus person division is comprised of 3 Captains, 4 Lieutenants, 13 Sergeants, 120Police Officers and 8 civilians. Approximately 100 Officers are divided amongst theshifts and the Units vary in size from the Traffic Unit with a compliment of 15 to the 2person Animal Control Unit.In addition, the Department’s Civil Disturbance Resolution Team, Special ReactionTeam, K-9 Officers Equestrian Officers also fall under the umbrella of the PatrolDivision.During the course of the past year, there were a historic number of promotions resultingin a significant turnover of Patrol Supervisors and an even greater number of new hires.As one would expect, these changes presented the Division with a myriad of challengesbut with such challenges come opportunities. I am pleased to announce that theDivision’s unyielding efforts to meet those challenges resulted in a smooth transition.For that I extend my gratitude to Supervisors and rank and file alike. I would especiallylike to recognize the respective Shift and Unit Commanders. Their tutelage to personnelat every level was invaluable in leading to our success.As each Unit generates its own Unit message, I will avoid “stealing their thunder” bylisting their accomplishments. However, as a representative of the Administration, Iwould be remiss if I did not mention that we continue to be impressed with theextraordinary level of professionalism, commitment and dedication to duty each memberof the Division brings to the City.I would also like to use the annual report as an opportunity to extend my sincere thanksof the Patrol Division to the citizens of Manchester for their continued assistance infurthering our goal of making our community a safer and better place in which to live andwork. In Manchester, the community policing philosophy is alive and well!In closing, with our Nation having been at war during the reporting year, I am proud tosay that five of our City’s finest were called to serve their Country. None of the five haveyet to return to the MPD, but each one remain in our thoughts and prayers.2003 Annual Report Manchester Police Department6

Investigations“We have also placed a strong emphasis ontraining to ensure that our Detectives increasetheir knowledge and skill levels.”Deputy Richard O’LearyThe criminal investigation function of the Manchester police department is the responsibility of theInvestigative Division. There are 40 investigators assigned to the investigative division whichconsists of the following units; Detectives, Juvenile, Domestic violence and Special investigations.The primary focus of members assigned to the division are to conduct investigations in to criminalconduct contrary to the New Hampshire criminal code and other special investigations as authorizedby the Chief of Police.The existence of the investigative division within the structure of the police department is significant.It places the responsibility for long-term investigations of criminal offenses into the hands ofpersonnel who have been specifically trained to conduct them and have the innate ability to developand exploit sources of information.The year 2002 was active and challenging for our investigators. The following highlights a few of themore serious cases handled by our investigators: In January Arthur Ferretti III was arrested forstabbing Danny Boudreau which caused serious bodily injury. Subsequent to his arrest Ferretti wasconvicted on the First-degree assault and is currently serving his sentence. In June John Delgeniowas arrested for attempted murder. Delgenio learned that a young victim whom he had previouslysexually assaulted wanted to disclose his deviant acts. As a result of this Delgenio attempted tomurder his victim by shooting at him. Fortunately Delgenio was unsuccessful missing his youngvictim who fled into a wooded area seeking safety. Delgenio was subsequently convicted andsentenced.The highlight of the year came when members of the division were working on several “cold cases”and came up with a lead in the Lucy Lemaire homicide, which occurred in 1989. A suspect in thecase, Beltazar Sales Robelez, was located due to a finger print match from an arrest in Oklahoma inwhich the defendant was using an alias. Two of our Detectives flew to Texas where they located andarrested Beltazar Sales Robelez. A confession was obtained by our Detectives and Robelze wasextradited back to Manchester. Robelze subsequently plead guilty to the murder and testified againsthis ex-girl friend Lucille Sanchez who hired Robelez to carry out the murder. Lucielle Sanchez waseventually found guilty at trial and sentenced to life in prison.The division also acquired new technology to stay current on trends and changes in the investigativeand forensics fields. We have also placed a strong emphasis on training to ensure that our Detectivesincrease their knowledge and skill levels. Our Detectives have attended in service training at theState academy, along with other specialized course work hosted by the International Association ofPolice Chief and other Federal law enforcement agencies. Topics were varied ranging from homicideand arson investigations to homeland defense initiatives including the detection of terrorist activities.72003 Annual Report Manchester Police Department

Professional Standards“The Professional Standards Unit will continue toensure the high standards that are required of themembers of the Manchester Police Department.”Captain Marc LussierThe Manchester Police Department continues to maintainprofessional standards to ensure agency integrity, efficiency, and the fair and impartialadministration of law enforcement in the Manchester community. The Professional StandardsUnit is responsible for meeting this challenge.The Professional Standards Unit is responsible for the administration of personnel complaints andinternal investigations in a prompt, thorough, and judicious fashion. Additional responsibilitiesinclude the maintenance of all records concerning complaints and investigations and ensuringstrict confidentiality. The unit also reviews all positive and negative disciplinary matters,incidents involving the use of force, police-involved automobile accidents, police pursuits,employee evaluations, and probationary reports.Upon completion of an investigation, the Chief of Police will provide a written or verbalnotification to the complainant and employee concerning the results of an investigation. Finaldisposition of the case may be any of the following:1.2.3.4.5.Sustained: The allegation is substantiated.Unfounded: The allegation is false or not factualExonerated: The incident occurred, but the member/employee acted lawfully, properlyand in accordance with procedure.Not Sustained: The allegation is not substantiated. No sufficient evidence was uncoveredto prove or disprove the allegation.Misconduct Not Based on Complaint (Sustained): Substantiated misconduct which wasnot based or alleged in the initial report.Complaint ProceduresIf any individual wishes to lodge a complaint against a department employee or a particularprocedure, that person need only:1.2.3.4.Notify any Police SupervisorNotify the Officer in ChargeNotify the Professional Standards UnitNotify the Chief of PoliceComplaints made either in person, by telephone, by U.S. Mail, or e-mail will be accepted andinvestigated. Confidentiality is assured at all times. In the calendar year of 2002, there were threeinternal affairs investigations conducted. In two of the matters the charges were sustained, and inthe third the Officer was exonerated.The Professional Standards Unit will continue to ensure the high standards that are required of themembers of the Manchester Police Department. The preservation of these standards will continueto enhance the positive relationship between the Manchester Police department and thecommunity it serves.2003 Annual Report Manchester Police Department8

Special Investigations“I would like to thank all who have contributedassistance and information to our unit to makethis another successful year.”Sergeant Robert MooreSIU had a very successful past year. We again joined forces with the NH State Police, theNH Drug Task Force, HIDTA and the FBI to get the results listed below. Our investigationstargeted all levels of dealers, from street level to top suppliers. Operation Streetsweeper wasat the heart of these investigations. The following are some highlights from the past year: over 100 individual arrested for felony drug charges23 search warrants executedSeizures to include:Approx. 14 kilos of cocaine26 ounces of crackover 1300 bags of heroinover 300 pounds of marijuanaapprox 500 various prescription pillsover 760,000 in US Currency12 firearmsI would like to thank all who have contributed assistance and information to our unit to makethis another successful year.92003 Annual Report Manchester Police Department

Traffic Divison“The Traffic Division underwent some significantchanges this past year.”Lieutenant Richard ValentiThe Manchester Police Department Traffic Division is part of the PatrolDivision and falls under the span of command of the Deputy Chief ofPatrol. Members of the Traffic Division include: Supervisors LieutenantRichard Valenti and Sergeant Shawn Fournier. Auto Theft Investigator Charles Piotrowski. TrafficInvestigators: John Buchan, Jeffrey Kelley, Brian Blais and Paul Grugan. Motor Vehicle EnforcementOfficer Robert Harrington. Divisional Secretary Barbara Fletcher. Parking Control Officers: BelindaScarboro, Krystyna Donati, Paula Sawyer, Paula Kay Bourgeois and 40 School Crossing Guards.The Traffic Division underwent some significant changes this past year. Lieutenant Lussier andSergeant Kinney were promoted and left the division. Enforcement Officer Kevin Ainsworth andOrdinance Supervisor Barbara Dziura retired.The Traffic Division is responsible for the investigation of serious motor vehicle crashes and fatalities,auto thefts, motor vehicle enforcement and education, coordination of security and flow for specialevents, parking control, school crossing guards, and a variety of road races, walkathons, parades andFireworks.Working in unison with the Highway Enforcement Division, we continued to conduct inspections ofall city taxis. During our surprise inspection we and found numerous deficiencies. 3 taxis were put outof service, 1 permanently and 7 Summons were issued for various inspection violations. The taxiowners worked with us and to their credit repaired all deficiencies and had the taxis back in servicewithin a very short time.With funding from the New Hampshire Highway Safety Agency, we conducted several seat beltenforcement campaigns directed towards educating both children and their parents about the need forchildren to wear seatbelts. Working with the Highway Safety Agency, we also held our annualSeatbelt Challenge at Memorial High. At the statewide challenge, Memorial High placed sixth.Our Parking Control Officers issued 65,806 parking citations for the calendar year. OrdinanceViolations Bureau collected 1,332,427 dollars for the calendar year in parking fines. The departmentmobile PCO “Kay” Bourgeois addressed abandoned vehicles, parking issues throughout the city andthe booting vehicles, which owe excessive parking fines.Officer’s Jeffrey Kelley and Brian Blais this year successfully completed North American StandardLevel 1- Federal Motor Carrier Safety; making them the only local New Hampshire Law enforcementofficers nationally certified to conduct commercial vehicle inspections.Officer Piotrowski’s hard work once again paid dividends; automobile theft was reduced from 271down to 241 this year. Officer Piotrowski was able to charge 95 suspects with various motor vehicleoffenses.Motor vehicle enforcement continues throughout the city. This past calendar year our officersresponded to 6, 474 accidents, initiated 22,288 motor vehicle stops, and issued 11, 788 summonses.Much of the Traffic Division’s efforts were directed toward school zones and residentialneighborhoods. The Traffic Division, in concert with the New Hampshire State Police, continued todo motor vehicle enforcement throughout the summer months.2003 Annual Report Manchester Police Department10

Training Division“It is our mission to continue to provide thecitizens of the City of Manchester with the besttrained and best-equipped officers available.”Sergeant Steve RanfosThe Training Unit has seen a whirlwind of activity and change during this past year. Thestaff has remained extremely busy with the task of fulfilling mandatory training requirementsfor our sworn personnel and a variety of other in-service training for both sworn and civilianemployees. Beyond fulfilling in-service training requirements the training unit is responsiblefor recruiting the best possible police and civilian candidates, administering the variousphases of testing, identifying the best candidates and then conducting extensive backgroundinvestigations. Once hired, these new employees participate in our own demanding trainingprogram. With the numerous personnel retirements during this fiscal year, the training unithas been under constant strain while attempting to fulfill our training requirements andmaintain full staffing.During the first half of the year, the Training Unit consisted of Sergeant Richard Reilly,Officer Ernie Goodno, Officer John Dussault and Officer Robert Cunha. Together as onecohesive unit, these officers were able to accomplish an enormous amount of work. SergeantReilly worked diligently on acquiring funding from the Domestic Preparedness program tobegin outfitting our department with state of the art gas masks, bio hazard suits andprotective gloves. Through his efforts, a bio hazard kit was assembled and placed into everypolice cruiser. Since that time, the Training Unit has secured funding from phase II of thisgrant. We have recently secured similar protective outfitting for all sworn employees. OfficerCunha and Goodno and Dussault remained busy identifying, hiring and training both swornand civilian employees. Their level of expertise in this area is displayed daily by the highlevel of professionalism and commitment of these new employees now working within ouragency.The most significant task undertaken by the Training Unit was the firing range renovationproject. Our internal firing range was over twenty years old and had been closed for the lastseveral years due to disrepair. The administration recognized the importance of having afunctioning, safe range and as such the Training Unit was tasked with developing aneffective renovation plan and overseeing the actual work. Under the direction of SergeantReilly, Officer John Dussault spent countless hours, researching and developing a renovationplan. Officer Dussault monitored the six-month project until it was nearly complete. With thepromotion of Officer Dussault to Sergeant, Officer Eve Eisenbise was assigned as rangeofficer. Officer Eisenbise worked extremely hard to put the finishing touches on the newrange, opening it just in time to begin firearms training for our most recent police recruits.With the numerous retirements that took place during the year, there were many promotions.Congratulations to Sergeant Richard Reilly promoted to Lieutenant and assigned to theJuvenile Division. Congratulations to Officer's Ernie Goodno, Robert Cunha and John112003 Annual Report Manchester Police Department

Training DivisionDussault who were all promoted to the rank of Sergeant and re-assigned to the PatrolDivision.These promotions brought reassignments to the Training Unit. In the latter half of the year,Sergeant Steve Ranfos took over as the Training Director, Officer Maureen Tessier asRecruitment Selection Officer, Officer Todd Biery as Training and Supply Officer andOfficer Eve Eisenbise wa

1 2003 Annual Report Manchester Police Department The Vision Statement of the Manchester Police Department The Manchester Police Department will be the finest municipal police organization in the nation, delivering the highest level of public safety to our community. We will demonstrate the highest ethical and moral standards, honoring both our oath and

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