Walmart Global ECommerce

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Walmart Global eCommerceNeil Ashe, President and CEO1

One customer, One Walmart2

Global eCommerce - building to wineCommerce Sites and OperationsGlobal Technology PlatformNew Capabilities: Online,Mobile, Socialdriving innovation3

Global eCommerce - building to winSilicon ValleyBangaloreSao Paulo4

We are already making great progress New Search EngineScan And GoIn-Store ModeGet On The ShelfPay With CashSmart Pricing5Same Day Delivery

Customers control the experience6

Online growing exponentially460billion views per day on Youtubehours of video uploaded every minute or100 years of video every 10 daysChina adds nearly as many Internet usersin 4 years as the entire U.S. population7

Social networking growth off the charts111billion Facebook connections2.7 billion likes every day4005million tweets every daybillion photos on InstagramOne in five women in U.S. on Pinterest8

Mobile exploding6billion subscribers87percent of the world’s populationis covered by wireless signals700 million smartphone users and growing540 million mobile users on Facebook9

eCommerce projected to reach 1.3 trillionglobally 1.3T1/3rdof the world’s population is online 0.7T37%of the global online populationresearches products daily 0.3T46%20052010media to help make purchase decisions2015Source: McKinsey & Co. analysis10of the global online population uses socialSource: Nielsen August 2012 online survey of respondents from 56 countriesto provide insight into digital influences on grocery shopping behavior

Global eCommerce vision11

Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do12

Excel at the fundamentals of eCommerceKnow customersby nameDeliver on ourfulfillmentpromiseWide assortmentat best priceCustomerexperience13

Building next-generation global technologyplatformEvery ProductEvery PersonCustomer Experiences14Anytime, Anywhere

Developing local fulfillment networkssame-day deliveryhome deliverysite to store15

Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do16

Innovating in big data and socialBig DataUse Big Data to informdecision making17Social AnalyticsMaking better buying,merchandising and operatingdecisions using signals

Empowering customers through mobilePlanning viaBudgeting viashopping listseReceiptsLocal store info via mobileLocate in-store items viaInventory discovery viaFaster shopping vialocal ad & store informationstore connect & store mapsendless aislescan & go18

Mobile apps extend customer experienceWhat customers think19

Scan and Go video20

Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do21

We are growing where the world is growing22In U.S.:In Brazil:In UK:In China:40 millionmonthly visitorsGrew 10X fasterthan leaderOne of toponline grocersInvest inYihaodian

Accelerate presence in China with YihaodianeCommerce market estimatedto be US 230B by 2015Announced plans to increase investment inYihaodian, one of the fastest growingeCommerce sites in China, to 51% ownership 230BFounded in 2008 and already:31%same-day delivery of grocery and GM inShanghai, Beijing, Guangzhou 60Bprovides next-day services to 40 cities pluscoverage in many other cities2010201524 million registered usersSource: McKinsey & Co. analysis23

Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do24

Unite and expand the Walmart platformSuppliersSupply ChainMobileWalmart Global eCommerceSiteSupercenterSmall Format25Sam’s

Global eCommerce long-term financial goalsGrow faster than the market .while growing profitability and contributing to returns for WMT shareholders26

One customer, One WalmartAnytime Anywhere Access27

Walmart GeC leadership teamNeil AsheJoel AndersonGibu ThomasJeremy KingAndreas SchulmeyerPresident and CEOWalmart GeCPresident and CEOWalmart.comSr. Vice President ofMobile and DigitalWalmart GeCSr. Vice President andCTO Walmart GeCSr. Vice President andCFO Walmart GeC28

Global eCommerce - building to win eCommerce Sites and Operations New Capabilities: Online, . Unite and expand the Walmart platform to do what no one else can do Win in key markets . 13 Know customers by name Deliver on our fulfillment promise Wide assortment at best price Customer experience Excel at the fundamentals of eCommerce . 14 .

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