Frank P. Mineo, PhD, EMT-P Linda Reissman, MS, CHEP, CIPS

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Frank P. Mineo, PhD, EMT-PLinda Reissman, MS, CHEP, CIPS

A group of people born roughly within atwenty year time period during the sameera in history.They have common tastes, attitudes,experiences, and were influenced by thesame historical people and events.]Conrington & Marshall, 2004

Theextent to which the workforcepopulation of an organization represents,or is influenced by, people of different agegroups available in the general workforce. There are many advantages to this diversityYet, conflicts can arise

“I remember when actually having to LIFT thestretcher” “Because we’ve always done it that way ” “You’re right, but I’m the boss ” “The kid’s here 6 months & wants a promotion” “This flip phone is very reliable.” “I can’t stand working with that hot shot kid”

“The earlier crew checked out the rig ” “Relax, its no big deal ” “ I can’t wait to post this on facebook.” “You can’t mandate me, I have to go home.” “Seriously, I can’t take the holiday off ?” “I CAN’T work with that relic again !!!”

Baby Boomers(1946-1964)Generation X(1965-1980)Generation Next or Millennial(1981-1999)

Defining events: television, Vietnam, women’sand human rights movements, Leave it toBeaver. Optimistic and competitive; prosperous Promise education success; used a typewriter Now dealing with difficult life decisions;retirement, elderly parents.

Definingevents: Challenger explosion, fallof Berlin Wall, fall of Soviet Union, personalcomputer, Atari, comfortable with mosttechnology Skepticism;institutions called into question,single and both parents working, recordplayer? Digital music; environmentallyconscious. Nowin middle and upper managementwaiting for those “relics” to retire.

Also known Generation Y, Baby BustersDefining events: Oklahoma City bombing,9/11,Columbine, social networks with texting as majorcommunication vehicleRealistic; optimistic yet cautious; multiculturalism,believe in group consciousness and collaboration“Personal Safety” is a workplace concern; appreciatediversity; deeply worried about future andemployment

Match management style to generationalpatterns: Maintaining engagement; leveragingtalent, tapping experience, increasingcross generational communication Capturing experiential knowledge;encouraging mentorship15

You’ve got to start using the technology Geez, WHAT does my boss WANT from me? You’ve got to quit looking at that smartphone What’s the big deal about being a little late? Don’t talk to me that way!

Becoming a Profession Changing clinical and service paradigms Patient and caregiver safety Fiscal Sustainability Accountability for performanceSource: EMS1 News (August 2015)19

A Quick Review onManagement and Leadership Management consists of planning, organizing,staffing, leading, directing and controlling a groupof one or more people or entities or effort for thepurpose of accomplishing a goal (Murphy, 2009).Leadership is about influencing the activities ofothers in efforts toward goal achievement in agiven situation (Hersey & Blanchard, 1981).Leadership can be thought of as a blending orfusion of different values, styles, attributes, andbehaviors (Mineo, 2009).Proprietary Information- Dr. Frank Mineo, 201410/19/201620

Leadership or ManagementWhich one do you practice?10/19/201621

Inspire and Motivate Others-38% Integrity and Honesty-37% Collaborates and promotes teamwork33%Source: Harvard Business Review (May 2015)10/19/201623

Rank Roles Seniority10/19/201624

AN EXAMINATION OF THE RELATIONSHIPBETWEEN LEADERSHIP STYLES ANDORGANIZATIONAL SECTOR CULTURE FORTHE EMERGENCY MEDICAL SERVICESLEADER ByFrank P. Mineo, Ph.D., FACHE, EMT-P

Servant-Gen Next and lGen-XAuthentic-ALLBlend of four styles newphilosophyProprietary Information- Dr. Frank Mineo, 201410/19/201628

What was in 2009;has NOWbecome THIS in 2015!

Blend of: transactional, Transformational\ servant, and authentic. MORE - listening, less talking, morecooperation.Proprietary Information- Dr. Frank Mineo, 201410/19/201630

ServantBlend of TWO styles AuthenticProprietary Information- Dr. Frank Mineo, 2014newer philosophy10/19/201631

Itsall about the relationship Productive relationships drive success Interacting with people is a good thing Time and energy is required Value and respect for the concerns ofothers is a mustProprietary Information- Dr. Frank Mineo, 201410/19/201632

The servant leader is servant first,leader second!Focus on follower success in allaspects (personal and professional)Continual self-assessment

Nota term, rather an ACTION! Beginsand ends with a completeunderstanding of who you are andwhat you stand for as a Leader BeingGenuine and Real in what yousay and what you do!

Leadership happens because:PEOPLE LIKE TO BESEEN AS PEOPLEProprietary Information- Dr. Frank Mineo, 201310/19/201642

DEMONSTRATE VALUE!10/19/201644

“An employee’s commitment tohis/her organization and thewillingness to perform beyondexpectations”-(Dale Carnegie, 2015)

NATIONAL EMS MANAGEMENTASSOCIATIONInspired Leaders serving theircommunities.

National Pillars ofEMS Officer CompetenciesSeven Pillars ofNational EMS Officer Competencies

National EMS Officer Levels of Leadership: Supervising EMS Officer Managing EMS Officer Executive EMS OfficerNote: These are category guidelines as organizational titles may changefrom service to service.For example: Executive EMS Officer may be:Chief or Director or C.E.O

For the Aspiring Leader For the Current Leader For the Leader of LeadersSetting a path for success by settingexpectations and goals!

Contact InformationFrank P. Mineo, Ph.D., EMT-PDr.mineo@gmail.comLinda Reissman, MS, CHEP, CIPSlindareissman@gmail.comThank you and good luck!55

Frank P. Mineo, Ph.D., FACHE, EMT-P. 10/19/2016 Proprietary Information- Dr. Frank Mineo, 2014 28 Blend of four styles new philosophy Transactional Baby-Boomers Servant-Gen Next and Millennial Authentic-ALL Transformational Gen-X. What was in 2009; has NOW become THIS in 2015! Proprietary Information- Dr. Frank Mineo, .

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