Ccra Preferred Rate Hotel Program Quick Reference Booking Guide

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email :CCRA PREFERRED RATEHOTEL PROGRAMQUICK REFERENCE BOOKING GUIDEWithin this guide is a list offrequently used 2-letterchain codes and toll free Reservation numbers toassist you in booking hotels .29229 Canwood Street, Suite #100CGGBRAgoura Hills, CA 91301, USA(800) 533-8883 / (818) 575-4350Fax : (818) 889-4547info a,ccraonline .co mwebsite:www .ccraonline .co mGDS BOOKING INSTRUCTIONS :1 . CCRA's preferred (negotiated) rates for Hotelpartners can be accessed, through your GDS,using the CCRA booking format examples asdescribed on the next page .2 . The CD number, if required, is usuallyattached to the CCRA rate access code andwill be entered automatically in the PNR,although, some hotels require a CD number tobe entered manually . In cases where only theCOR rate access code is available, you mayneed to manually enter the CD number .3 . Cancellation and guarantee policies vary ateach hotel . To check a specific property'scancellation or guarantee policy, refer to thehotel's description in the GDS . Be aware thatGDS chain codes can also vary by the bothhotel and by the GDS system used.

GDS BOOKING FORMATS :GDSSample Booking FormatAMADEUSHALAX21MAY-1/SR-CCRAPOLLOTo View IndexFor Inside Avail .HOA21 MAY- I NTI AX13CCRA HOILAXOCCRAHOC(line#)SABREHOTLAX#CCR/2 I MAY- I NT IWORLDSPANHLLAX 14MAY 16MAY 1 /A/PC-CCRHA3 (line #)TELEPHONE BOOKING INSTRUCTIONS (cont'd) :3. Request the CCRA Preferred Rate and use the CDnumber, if required .4 . Give your ARC/IATA number to receive commission .CLIA Agencies OnlyFor "CLIA Agency Commission Qualification" procedures,go to the www .ccraonline .co m website . Under "TravelAgent," click on "CLIA Agency Forms" to print your copyof the instructions .FOR DISTRESSED RATES :***** SABRE USERS ONLY*****GDS TypeSample Booking FormatPromotional or Yieldable Rates / Last MinuteAMADEUSHALAX21 MAY- l /SR-CC3APOLLOTo View IndexFor Inside Avail .HOA2I MAY-1 1 MAY-I NT IIn order for Sabre agents to have access to our DistressedRates, an initial entry needs to be done in your GDS . Thisentry is similar to the initial entry for standard CCRA rates :S19 (supervisory sign-in) {ENTER}HIC#CC2-CCRA RATE#N4GO/X {ENTER}Proper response should read DONE .WORLDSPANHLLAX 14MAY 16MAY I /A/PC-CC2HA3 (line #)Distressed rates can be : (1) based on availability (2) net(3) 50% off (4) promotional rates (5) hot datesTELEPHONE BOOKING INSTRUCTIONS :1 . Call the Hotel chain's reservation toll-free number . Forexample, if the hotel's 2-letter is shown as HH, youwould call the 800 number for Hilton Hotels .2. Always identify your agency and that you are amember ofCCRA (Computerized Corporate RateAssociation) .MAKE MONEY WHILE YOU SLEEP!Gain Strategic Advantage Over Your Online Competition!Sign up NOW for your CustomizedCCRA Web Booking Engine!Call for details or go to : www .ccraonline .co m.Look for your CCRA News Magazine, published every othermonth, to update you on the latest news of the hotel industry,hot dates, travel agent discounts, promotions and much more .Also available online at : www.ccraonline .co m.

FREQUENTLY USED HOTEL BOOKING INFORMATIONHOTEL COMPANYAbba HotelesAccor - All BrandsAdams Mark Hotels & ResortsAmeriSuitesANA Hotels InternationalBaymont Inn & SuitesBest Western InternationalBoutique Hotel GroupCaesar Park HotelsCamberley HotelsCamino Real Hotels & ResortsCandlewood SuitesCavanaugh's InnsClarion HotelsClub House InnsColumbus Reservation ServicesComfort InnComfort SuitesConcorde HotelsCountry Inns & SuitesCourtyard by MarriottCrowne PlazaDays innDe Vere HotelsDelta HotelsDesign HotelsDestination Hotels & ResortsDivi Resorts / iHotelierDorint Hotels & ResortsDoubletree HotelsEcono LodgeEmbassy SuitesExclusively Choice InternationalExecutive InnExtended Stay AmericaFairfield Inn By MarriottFairmont HotelsFiesta AmericanaFlag HotelsFour Seasons HotelsGlobal ConnectionsGolden TulipGrand YCIDDIDEDSDN WVDODTEOESECElEAFNFAFHFW FSGXGTGHTOLL FREE #800 .552 .2545800.221 .4542800 .444 .2326*800 .833 .1516800 .262 .4683*800 .301 .0200800 .528 .1234800 .223.5652877 .223.7272800 .555 .8000800 .722 .6466800.226-3539800 .663 .1144800 .228 .5050800 .258 .2466*800.742 .6081 *800 .228 .5050800.228.5050800.888 .4747*800 .456 .4000800 .321 .2211 r .800 .227 .6963800 .544 .8313800 .468 .3750888 .778 .5050*800 .337 .4685800 .434 .7347 800 .637 .3484800 .650 .8018*800 .222 .8733800 .228 .5050800 .362 .2779800 .228 .5050888 .388 .3932*800 .537 .8483800 .228 .2800800 .527 .4727800 .343 .7821800 .228 .5050800 .332 .3442800 .667 .1221800 .448 .8355*800 .437 .4824CD #CONCCRCCRA564430CCRACCR482014820148201100859652 20CCRA48201CCRA* You may need to call the hotel Property directly to hook the CCRA Preferred RateM01aHOTEL COMPANYHampton InnsHarrah'sHarvey HotelsHawthorn SuitesHilton - All BrandsHilton HotelsHilton InternationalHoliday InnHomestead Studio Suites HotelsHomewood SuitesHoward JohnsonHyatt Hotels & ResortsIan Schrager HotelsIbis HotelsInnPoints WorldwideInter-Continental HotelsJameson InnsJoie de VivreJolly HotelsJurys DoyleKempinski HotelsKimpton GroupKSL ResortsLa Quinta InnsLe Meridien Hotels & ResortsLeading Hotels of the WorldLexington ManagementLoews HotelsLuxe HotelsMainstay SuitesMandarin Oriental Hotel GroupManhattan East SuitesMaritim HotelsMarriott - All BrandsMarriott HotelsMercure HotelsMillennium & Copthorne HotelsMosser HotelsMovenpick HotelsNew Otani HotelsNH HotelsNikko HotelsNoble House Hotels & ResortsNovotel HotelsOberoi Hotels and OBTOLL FREE #800 .426 .7866800 .427 .7247800 .922 .9222800 .527 .1133800 .445 .8667800 .445 .8667800 .445 .8667800 .465 .4329888 .782 .9473800 .225 .5466800 .654 .4656800 .233 .1234Call Hotel Direct*800 .221 .4542800 .401 .2262800 .327 .0200800 .822 .5252800 .738 .7477*800 .221 .2626 *800 .423 .6953*800.426 .3135800 .546 .7866800 .950 .0086800 .531 .5900800.543 .4300800.223 .6800800.537 .8483800.235 .6397866 .589 .3411800.660 .6246800 .526 .6566888 .423 .6526800 .843 .3311800 .831 .1000800 .831 .1000800 .221 .4542800 .465 .6486800 .227 .3804800 .344 .6835800 .421 .8795800.232 .9860*800 .645,5687866 .662 .5348*800 .221 .4542800 .562 .3764CD USCCRACCRA310521* You may need to call the hotel Property directly to book the CCRA Preferred Rate

Hotel / Chain AffiliationIndex (in chain code order)Hotel / Chain AffiliationIndex (in chain code order)I CHAINHOTELHOTELSix Continents All Brands6CAbba HotelesABAmeriSuitesAJPrime H o spitalityfAJAdams Mark Hotels & ResortslAMANA Hotels International- IANAstron HotelsA' Axcess/A I RCOAZ'Homestead Studio Suites HotelsBE'Hawtho rn SuitesBHMeriStar HotelsBKRenaissance Hotels Int'l .BRBoutique Hotel GrouBTB aymont Inn & Suites!BU.Best WesterInternationalBW'Columbus Reservation Services IBXClarion Hotels!CCConcorde Hotels;CDComfort InnCICaesar Park HotelsCJCamino Real Hotels & ResortsCMCrowne PlazaCID'Cavanaugh s InnsCVCountry Inns & SuitesCX',Courtyard byMarriottCYComfort SuitesCZ'Delta HotelsDEDays InnDIDestination Hotels & ResortsDNDorint Hotels & ResortsDODesign HotelsDSDoubletree HotelsDTExtended Stay Amri caEAExclusively Choice 'EC.Hilton - All BrandsEHExecutive Inn6FMa rriott All BrandsEMEcono LodgeEOEmbassy SuitesESFairmont HotelsFAFHFiesta AmericanaFairfield Inn By Marri ottIFNFour Seasons Hotels1 FS!De Vere HotelsiFTIFlag HotelsF W ----JGrand HeritageGHGolden TulipGTGlobal Connections GXHG -- -Homewood Suites'Hilton HotelsiHH1HIHolid a1 Inn1CHAINHoward Johns o nHJHilton InternationalHLHarrah'sHRHarvey HotelsHVHampton InnsH Xmatt Hotels & ResortsHYInter-Continental HotelsICInnPoints WorldwideIPIan Schrager HotelsISJurys DoyleJD(Jolly HotelsJHiJameson InnsJIJoie de VivreJVKimpton GroupKCKernpinski HotelsKIClub House InnsKLKSL ResortsKOLuxe HotelsLELexington ManagementLMLa Quinta InnsILOLeading Hotels of the WorldLWSmall Luxury HotelsLXLoews HotelsLZMarriott HotelsMCLe Meridien Hotels & ResortsMDMovenpick HotelsMKMaritim Hote lsMMMandarin Oriental Hotel GroupMOMillennium & Copthorne HotelsMU, Mainstay SuitesMZNoble House Hotels & ResortsNCNikko HotelsNKNew Otani HotelsNONH HotelsNS:Manhattan East SpitesNYLOberoi Hotels and ResortsOBOmni HotelsOMiOut n gger Hotels & ResortsORPark InnPDPark Place EntertainmentPEPan Pacific Hotels & ResortsPFPhilips Hotel GroupPGPreferred HotelsPHPrince Resorts HawaiiPiPark Plaza Hotels US & Canada) PKPark Plaza In te rnationalPKPrima Hotel & ResortsPWOCCamberley Hotels( Quality Inn'01'QualityInn!RAHOTELCHAIN!RBResort BookingRDRadisson HotelsRegent International HotelsRER FRed Roof InnsRIRodewayInnRed Lion HotelsRLRQRegal HotelsRRRihga Royal HotelsRSRock ResortsAccor- All BrandsI RTIbis Hotel sRTMercure HotelsRTNovotel HotelsRTResinterRT'Sofitel Hotels;RTMosse r HotelsRXRitz Carlton HotelsRZSBThe Small Hotel CompanySCSceptre Hospitality ResourceSutton PlaceSFShangri La Hotels & ResortsSGSHScandic HotelsSISherat on HotelsSignature/Jameso n InnsSiSwissotel SLSol Melia HotelsSMSonesta Hotels{SNSR:SRS World HotelsST; Sorat HotelsSVSarova HotelsSWStarwood - All BrandsSupranational HotelsSXSleep InnsSZTI'Thistle Hotels[Taj HotelsTJHOTELCHAINTLTravelodpeTownePlace SuitesTOTop International HotelsTPUEUniversal OrlandoUIUtellSwallow H otelsUKUSSierra SuitesUZUnirezVEVIP Erez'VIP International CorporationVPSavoy HotelsVYWoodfield Suite sWFW ingate HotelslsWGW Hotels1WHWI -j'Westin HotelsWKWarwick HotelsWellesleY -Inns & Suite sWLWOWorld Hotels & ResortsWRSterlin g Hotels & ResortsDivi Resorts 1 iHotelierWVWestcoast Hotel sWXWYSummerfield SuitesWY'y ndham Hotel sXL'Summit Intl Hotels & ResortsSpring Hill SuitesXVCandlewood SuitesYORaffles InternationalRYSStamford Hotels;YXSynXis CorporationYZ Staybndd e Suites29229 Canwood Street, Suite #100Agoura Hills, CA 91301, USA(800) 533-88 ; / ( 18) 575-4350Fax : (h IS) ? 9--1547!s-7, entail : into(Lrraunlinr .r n vebsuc : v v r 'raonlute .comI

HOTEL COMPANYOmni HotelsOutrigger Hotels & ResortsPan Pacific Hotels & ResortsPark InnPark Place EntertainmentPark Plaza Hotels (US & Canada)Park Plaza InternationalPhilips Hotel GroupPreferred HotelsPrima Hotel & ResortsPrime HospitalityQuality InnQuality ReservationsRadisson HotelsRaffles InternationalRamada InnRed Lion HotelsRed Roof InnsRegal HotelsRegent International HotelsRenaissance Hotels Intl .ResinterResort BookingRihga Royal HotelsRitz Carlton HotelsRock ResortsRodeway InnSarova HotelsSavoy HotelsScandic HotelsSceptre Hospitality ResourceShangri La Hotels & ResortsSheraton HotelsSierra SuitesSignature/Jameson InnsSix Continents All BrandsSteep InnsSmall Luxury HotelsSofitel HotelsSol Melia HotelsSonesta HotelsSorat HotelsSpring Hill SuitesSRS World HotelsStamford HotelsStarwood - All BrandsCHAINOMORPFPDPEPKPKPGPHPWAJQlQRRDYR STXVSRYSSWTOLL FREE #800 .843 .6664800 .688 .7444800 .327 .8585800-437 .7275866,425 .4329800 .670 .7275866 .727 .5739877 .640 .9300800 .323 .7500800 .447 .7462800 .883 .1516800 .228 .5050866 .378 .8866800 .333 .3333800 .637 .9477*800 .228 .2828800 .547 .8010800 .843 .7663800 .222 .8888*800 .545 .4000800.468 .3571800 .221 .4542800 .689 .2672800 .937-5454800 .241 .3333800 .223 .7637800 .228 .5050800 .424 .2862800 .227 .4223800-448-8355*Call Hotel Direct*800 .942 .5050800 .325 .3535800 .474 .3772800,526,3766*800 .465 .4329800 .228 .5050800 .525 .4800800 .221 .4542800 .336 .3542800 .766 .3782800 .537 .8483800 .831 .1000800.223 .5652Call Hotel Direct*800 .325 .3535CD 1-WasHOTEL COMPANYStaybridge SuitesSterling Hotels & ResortsSummerfield SuitesSummit Intl Hotels & ResortsSupranational HotelsSutton PlaceSwallow HotelsSwissotelSynXis CorporationTaj HotelsThe Small Hotel CompanyThistle HotelsTop International HotelsTownePlace SuitesTravelodgeUnirezUniversal OrlandoUtellVIP ErezVIP International CorporationW HotelsWarwick HotelsWellesley Inns & SuitesWestcoast HotelsWestin HotelsWingate HotelsWoodfield SuitesWorld Hotels & ResortsWyndham HotelsCHAINYZWRWYXL OLL FREE #800 .465.4329800 .637.7200800 .833 .4353800 .457 .4000800,843 .3311866 .378 .8866888 .461 .9122800 .637 .9477800 .445 .3315800-223-6800 800 .238 .8000800 .847 .4358800 .448 .8355800 .257 .3000800.578 .7878Call Hotel Direct*800 .711 .0080*800 .448 .8355800 .327 .1847800 .327 .1847800 .325 .3535800.203 .3232800.444 .8888800 .426.0670800.228 .3000800 .228.1000800 .338 .0008800 .821 .0900800 .822 .4200CD #CCRACCRA1981119811CCRA* You may need to call the hotel Property directly to book the CCRA Preferred Rate1981148201CCRA* You may need to call the hotel Property directly to book the CCRA Preferred Rate

GDS BOOKING FORMATS: FOR DISTRESSED RATES: Distressed rates can be: (1) based on availability (2) net (3) 50 off (4) promotional rates (5) hot dates TELEPHONE BOOKING INSTRUCTIONS: 1 . Call the Hotel chain's reservation toll-free number. For example, if the hotel's 2-letter is shown as HH, you would call the 800 number for Hilton Hotels. 2.

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