UPDATED JANUARY 25, 2022 - Nordstrom Supplier

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UPDATED JANUARY 25, 2022SECTION 1TICKET POLICIES & RESOURCES . 3Nordstrom UPC/Retail Ticketing Policies . 3FastTrak . 3In House Printing . 3Approved Ticket/Barcode Sticker Providers . 3Retail Ticket Placement . 4Return Hang Tags . 4Tagging Barbs / Bones / Bullets . 4Car Seat Box Stickers . 4SECTION 2NORDSTROM STORE TICKETS . 5

Nordstrom Stores Ticket Standards . 5Nordstrom Store Ticket Samples . 6SECTION 3RACK STORE TICKETS . 9Rack Store Ticket Standards . 9US Rack Store Ticket Samples . 10Canada Rack Store Ticket Samples . 11SECTION 4ECOMMERCE TICKETS . 13Ecommerce Ticket Requirements . 13UPC Barcode . 13NORDSTROM TICKET STANDARDS pg. 2

SECTION 1TICKET POLICIES & RESOURCESNordstrom UPC/Retail Ticketing PoliciesAll merchandise must be received at our DCs & FCs with a scannable UPC or EAN barcode attached to the merchandise as well as on the polybag forecommerce orders (Nordstrom.com, Nordstrom.ca & Nordstromrack.com). All 2 Piece items must be ticketed with 2 Piece tickets (see ticket samplesin Section 1 (Nordstrom Stores) and 2 (Rack Stores) for more details). Multi Piece items over 2 pieces will need to have the ‘#’PC ticket with VPN andsize on the 2nd and 3rd item only to limit the number of hangtags on the product.Note: Reserve Stock only needs to have tickets clearly visible (facing up) through the polybag.Expense offset fees are applicable if product is received without appropriate tickets, barcodes or have non-scannable/readable barcodes. Detailsabout Nordstrom Expense Offset Fees are available at www.nordstromsupplier.com. Nordstrom does not provide pictures of non-complianceFastTrakNordstrom utilizes FastTrak for all US & Canada suppliers (both EDI and Non-EDI capable). Using FineLine’s FastTrak makes it easier to order ticketsfor POs, improving speed to store through our DCs. POs load to FastTrak once the POs have been approved (if the PO is not approved it will not be inFastTrak). To get set up with a FastTrak account simply reach out to support@finelinetech.com and provide your Nordstrom assigned suppliernumber. From there you will then be able to complete the registration process and will begin being notified by email when new POs have beenuploaded. Ticket turnaround is 36-48 hours and can be produced in the US or China.In House Printing Supplier’s own hangtags or packaging are acceptable ticketing if they have all the required information listed on the Ticket Detail matrix belowin Section 2 Nordstrom Stores & Section 3 for Rack StoresDo not use Nordstrom or Nordstrom Rack logo (without Floor Ready approval), leave blank or add the brand logo. If blank ticket stock isneeded it can be purchased from one of the ticket providers listed below of this manual but is not requiredFollow the ticket examples as shown in section 2 & 3. Do not leave off or cover any information needed on the price ticket. Always testbarcode for scannability otherwise an expense offset fee may apply. Nordstrom does not provide photos of non-compliance. Expense offsetfees have a 60-day, from document date, window for inquiry with offsetfees@nordstrom.comQuestions can be directed to the Floor Ready department at frm@nordstrom.comApproved Ticket/Barcode Sticker ProvidersThese approved ticket providers can supply pre-printed or blank ticket stock with the Nordstrom or Nordstrom Rack logo:NAME & ADDRESSCONTACTFineLine TechnologiesCustomer ServicePhone: (800) 500-86873145 Medlock Bridge RoadEmail: orders@finelinetech.com(Resource for string tags)Norcross, GA 30071Website: www.finelinetech.comNexgen PackagingCustomer ServicePhone: (630) 455-5500 Opt. 1 for Customer Service(Chicago IL and Hong Kong)Email: chicagopd@nexgenpkg.comWebsite: www.nexgenpackaging.comPAX Tag & Label, Inc.SandraPhone: (800) 729-82479528 East Rush StreetEmail: info@paxtag.comSouth El Monte, CA 91733Website: www.paxtag.comNote: NPG Manufacturers must order their tickets through the designated ticket provider which is listed on each PO.NORDSTROM TICKET STANDARDS pg. 3

Retail Ticket PlacementNordstrom does not advise on ticket placement. The decision on where to place the ticket is left to the supplier who know their product and will placethe ticket where it is safe for the garment and easily accessible/visible to the warehouse and the customer.Return Hang TagsItem types sold in the departments listed in the below table require a ‘Return’ hang tag be swift attached to the item. Hang tags must be attached to theinner seam in a way that does not damage the fabric of the item. Please use the following guidelines for determining the best placement of the tag: Dresses & Tops – Placed at left side seam at waist level or underneath the zipper if zipper is on left side seam (when on the body) 2 & 3 Piece Outfits/Dresses – Placed at skirt’s left side seam, 3” below where the top hem hits (when on the body) or underneath the zipper ifzipper is on left side seam Swimwear & Intimates – Attached to the sewn in supplier label (each piece) or seam if tag-less Bottoms – Placed at skirt’s left side seam, 3” below where the top hem hits (when on the body) or underneath the zipper if zipper is on left sideseamContact Taylor Communications via phone (800) 877-0723 fax (866) 512-4210 or via email customerservice21@taylorcommunications.com.Note: New Return Hangtag for Nordstrom Stores & Nordstrom.com Dress Departments, see Matrix below for correct item # to order based ondepartment (available in packs of mwearDressesIntimatesSpecial OccasionOff Price Dresses (Rack)MaternityBridal (N.com only)Designer EveningEncore Special OccasionITEM TYPESAll (each piece if sold in sets)All (skirt only if multi piece sets)Bustier onlyAll (skirt only if multi piece sets)All (skirt only if multi piece sets)AllAll (skirt only if multi piece sets)All (skirt only if multi piece sets)All (skirt only if multi piece sets)WAISTITEM SIDESEAMHANGTAG1420314207Tagging Barbs / Bones / BulletsTagging Barbs, Bones or Bullets used to attach merchandise tags must not exceed a maximum of 3” long. Their end tabs should be large enough thatthe ticket cannot be removed and re-attached to the bone.Car Seat Box StickersNordstrom requires all car seat and car seat / stroller systems to apply the ‘Unbroken Seal’ stickers to each major entry-point for car seats and car seat/ stroller systems. These stickers are only for car seat and car seat / stroller systems and do not apply and should not be used on any other baby gear.Please visit our website www.nordstromsupplier.com and review the ‘Car Seat Box Sticker’ document which goes into further details on stickerplacement and how to order from Taylor Communications (formerly Standard Register).NORDSTROM TICKET STANDARDS pg. 4

SECTION 2NORDSTROM STORE TICKETSNordstrom Stores Ticket StandardsRetail PriceRetail is required on all items and must match Nordstrom PO Retail except for shoes and most cosmetic departments. Retail must be in CAD forproduct sold in Canada and USD for product sold in the US.Ticket DetailNordstrom Pertinent Ticket Information found on the EDI Purchase Order: Ticket Format is in the SAC Segment with the TC990101 Qualifier PO Type is in the REF Segment in the PO header with a PD Qualifier Nordstrom Full Retail is in the CTP segment with RES qualifier Event ticketing the Special Retail can be found in the CTP segment with PRP qualifierNL01 - Full PriceNL02 - AnniversaryNL03 - Off PriceNS03Two PieceNH01A - Full PriceNH02A - AnniversaryNH03A - Off PriceNS02One PieceNH01 - Full priceNH02 - AnniversaryNH03 - Off xxNJ02NH02AxxNJ01NH01AxxxNH03xxxNH02xxTICKET FORMAT DESCRIPTIONNH01UPCxxxStylexxTICKET FORMATSizeRetailProductApparel (including intimates)BeltsBracelets, Necklaces, WatchesREQUIREMENTSColorMERCHANDISE TYPExxxNJ01 - Full PriceNJ02 - AnniversaryNJ03 - Off PricexxNR01 - Full PriceNS01 - Full PriceNR02 - Anniversary NS02 - AnniversaryNR03 - Off PriceNS03 - Off PriceUpdated 01/24/2022#CosmeticsxxEarringsxx xx x xHair Accessoriesxx xx x xHardlines / Gifts*xx xx x xxHandbagsx x x x x x x x x x xHats, Gloves, Scarves, Neckwear x x x x x x x x x x xHosiery, Socks, Tightsx x x x xx x xPop-in xx xRingsxx xx xShoesxx x xx x xSunglassesxx xx x xWallets, Small Leather Goodsx xx x x x x#Cosmetic orders with PO Type AN or CT require a retail (all other PO Types on cosmetic orders do not require retail)* Hardlines or Gifts and Pop-In use the most appropriate ticket type for your productNORDSTROM TICKET STANDARDS pg. 5

Nordstrom Store Ticket SamplesDept.: A three-digit number. Fill with zeros at the beginning if the department number is less than 3 digits (dept. 3 003)Style: Product Identification number (PID) or Vendor product number (VPN) on purchase order.Color: Color description (e.g., Black, Brown)Full Retail: Items sold at full retail price as designated on purchase orderAnniversary Retail: Discounted retail for duration of Anniversary EventSpecial Retail (Off Price): Discounted retailNote: When doing a manual ticket order from FineLine for 2-pc ticket types suppliers need to order both tickets, for example, if a 2-pc hangtag isneeded, order NH01 for the retail ticket and NH01A for the 2nd Ticket (joker tag). All other ticket providers, to get the 2-pc type, only order the NH01A.Sample GS1 US Hangtag((formerly VICS Hangtag)Hangtag - BarcodedHangtag - 2 Piece BarcodedNORDSTROM TICKET STANDARDS pg. 6

Item Label - BarcodedItem Label - 2 Piece BarcodedDept./Retail Label - Non-barcodedNORDSTROM TICKET STANDARDS pg. 7

Jewelry Label - BarcodedJewelry Label - 2 Piece BarcodedJewelry String - BarcodedRattail Label - BarcodedNORDSTROM TICKET STANDARDS pg. 8

SECTION 3RACK STORE TICKETSRack Store Ticket StandardsRetail PriceMerchandise requires Nordstrom’s retail on the UPC ticket (except for shoes). The ticket retail price must match Nordstrom’s PO retail price and mustbe in CAD for product sold in Canada and USD for product sold in the US.Ticket DetailNordstrom Pertinent Ticket Information found on the EDI Purchase Order: Ticket Format is in the SAC Segment with the TC990101 Qualifier Department number can be found in the REF/DP field Rack Full Retail is in the CTP segment with RES qualifier Special Retail is in the CTP segment with PRP qualifierNORDSTROM TICKET STANDARDS pg. 9

US Rack Store Ticket SamplesDept.: A three-digit number. Fill with zeros at the beginning if the department number is less than 3 digits (e.g., dept. 3 would be shown as ‘003’.Style: Product Identification number (PID) or Vendor product number (VPN) on purchase order.Color: Color description (e.g., Black, Brown).Rack Full Retail: Items sold at full retail price as designated on purchase order.Comparable Value: Higher (full) price vs. Rack (lower) selling price with XX% Percent savings. Percent savings must be rounded down to the nearestwhole percent (i.e., if the percentage works out to 24.7% round down to 24%). Ticket must say Comparable Value NOT Compare At.Note: When doing a manual ticket order from FineLine for 2-pc ticket types suppliers need to order both tickets, for example, if a 2-pc hangtag isneeded order RH01 for the retail ticket and RH01A for the 2nd Ticket (joker tag). All other ticket providers, to get the 2-pc only, order the RH01A.Rack Hangtag - BarcodedRack Hangtag - 2 Piece BarcodedRack Dept/Item Label - Non-BarcodedNORDSTROM TICKET STANDARDS pg. 10

Rack Item Label - BarcodedRack Item Label - 2 Piece BarcodedRack Jewelry Label - BarcodedRack Jewelry Label - 2 Piece BarcodedRack String - BarcodedRack Rattail Label – BarcodedCanada Rack Store Ticket SamplesDept.: A three-digit number. Fill with zeros at the beginning if the department number is less than 3 digits (e.g. dept. 3would be shown as ‘003’).Style: Product Identification number (PID) or Vendor product number (VPN) on purchase order.Color: Color description (e.g., Black, Brown).Full Retail: Items sold at full retail price as designated on purchase order.Comparable Value Retail: Higher (full) price vs. selling price with XX % Percent savings. Percent savings should always be rounded down to thenearest whole percent. Note: Ticket must say Comparable Value NOT Compare At.Season Code (Comparable Value Tickets Only): Tickets that have the ‘Comparable Value’ retail must have a Season Code which will betransmitted on the PO in the REF01 field (see EDI850 mapping document pg. 11). Ticket format will include a 1-digit season code and 2-digit year –for example:S20 SPRING 20S21 SPRING 21F20 FALL 20F21 FALL 21Note: When doing a manual ticket order from FineLine for 2-pc ticket types suppliers need to order both tickets, for example, if a 2-pc hangtag isneeded order RH01 for the retail ticket and RH01A for the 2nd Ticket (joker tag). All other ticket providers, to get the 2-pc only, order the RH01A.NORDSTROM TICKET STANDARDS pg. 11

Rack Hangtag BarcodedRack Hangtag – 2 Piece BarcodedRack Dept. / Item Label – Non-BarcodedRack Item Label – 2 Piece BarcodedRack Jewelry Label – BarcodedRack Jewelry Label – 2 Piece BarcodedRack Rattail Label - BarcodedRack Stringtail Label – BarcodedNORDSTROM TICKET STANDARDS pg. 12

SECTION 4ECOMMERCE TICKETSEcommerce Ticket RequirementsNordstrom.com, Nordstrom.ca and Nordstromrack.com requires that all merchandise have the valid UPC, as well as the required information listed inthe Ticket Detail Matrix in Section 1 & 2, attached to the product. This can be hangtags, labels or visible product packaging (not the polybag).Suppliers may use the same format as Nordstrom stores for ticketing with the following exceptions: No event retail pricing (i.e.: Anniversary, Sale, etc.) Retail is optional and if provided must match the Nordstrom Retail on the PO and be in the currency where the product is being sold (CAD forNordstrom.ca and USD for Nordstrom.com and Nordstromrack.com) MSRP is acceptableUPC BarcodeNordstrom.com, Nordstrom.ca & Nordstromrack.com requires all merchandise have a UPC barcode sticker attached to the outside of each sellingunit’s polybag (review the Packing Standards for polybag usage and sticker placement). See example below for preferred UPC barcode label size andlayout (does not have to be exact dimensions):UPC Barcode labels will have the following information: UPC Barcode (Scannable and Human Readable) VPN/Style) Description (from PO) Color (from PO) SizeNORDSTROM TICKET STANDARDS pg. 13

855 Dresses All (skirt only if multi piece sets) 14203 861 Intimates Bustier only 14207 855 Special Occasion All (skirt only if multi piece sets) 14203 855 Off Price Dresses (Rack) All (skirt only if multi piece sets) 14207 472 Maternity All 14207 855 Bridal (N.com only) All (skirt only if multi piece sets) 14207 829 Designer Evening All (skirt .

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