Wesley Health Management Typing Business Letter Set-out Guide
Wesley Health ManagementWesley HealthManagement TypingBusiness Letter Set-outGuideWesley Medical Reception Course AssessmentGuide for Medical Letter Production--2014-
Wesley Health Management Typing Business Letter Set-out GuideIntroductionWhen you type a business letter, you create a lasting image of yourself and the business you belongto. The way you communicate on paper will alert your reader to your level of education, yourpersonality and your level of professionalism.If you are working as a medical secretary or typist, the setting out of a medical letter, will reflect onthe overall professionalism of the practice you belong to.Understanding medical terminology, both written and verbal is a skill that is mastered with practice!If you are not sure of a word, either leave it blank or ask the doctor for clarification. You will beamazed how quickly your skills will improve with plenty of practice. A good medical dictionary orspell check is also a highly recommended tool for medical typists.The basic principles for all types of letters will be the same. A good business letter is not justabout the content of the letter. The way the letter is formatted and presented is extremelyimportant.Business letter format and layout(An example letter is provided further down).1. Letterhead or set out with name, address and contact details.2. Date (full English date ie 5 December 2011)3. Name and address (ie Referring Doctor. No need to put full stops or commas in the nameand address)4. Salutation5. Subject heading (Patient Details – usually in bold typeface - indented)6. Body of letter7. Complimentary closeGolden Rule is:Yours faithfully is used when the person’s name is not knownYours sincerely is used when the person’s name is known always. Both faithfully and sincerely in lower case.Kind regards or Regards is a popular closure for a less formal letter.8. Signature9. Reference or Enclosure10. Abbreviation "enc"11. Abbreviation "c" or "cc"Wesley Health ManagementVersion 1-2014Page 2
Wesley Health Management Typing Business Letter Set-out GuideGuide to business letter format and presentationDocument should be typed and printed out on a quality printer.Use only white paper and black ink, or the letterhead of your practice.Lots of white space - margins 3cm or 3.5 either side.Single line spacing in sentences.Leave one to two lines between paragraphs.Leave three to four lines for the signature.Centre the letter on the page from the bottom and the top margins if required.Font and font size. Check to see if your practice has a ‘corporate font’ which is preferred. Apopular font is Arial or Calibri, size 11 or maybe 10 if you have a lot of content. (Today weare more used to size 9- 10 font , once considered too small).Do justify the margins.Use punctuation to assist in understanding the content.Do use bold and indent for the patient details.Make sure the person’s name is spelt correctly.Sample Doctor’s LetterFollowing is a sample doctor’s letter and a typed version which shows an acceptable format for amedical letter. Please refer, however, to the policies and procedures of your practice with respectto a particular style that is acceptable.Have a go!Practice makes perfect! Have a go typing the attached doctor’s letter. At times, it may be helpfulto take a big picture view of the letter and to try make sense of what the doctor is saying rather thantry decipher individual words out of context.If you are not totally confident of a perfectly translated doctor’s letter, it is best to type a ‘draft’ copyof plain white paper rather than waste practice letterhead. It will help the doctor understand thatyour copy is in draft format by typing ‘draft copy’ on the top left hand side.Wesley Health ManagementVersion 1-2014Page 3
Wesley Health Management Typing Business Letter Set-out GuideWesley Health ManagementVersion 1-2014Page 4
Wesley Health Management Typing Business Letter Set-out GuideWesley Health ManagementVersion 1-2014Page 5
Wesley Health Management Typing Business Letter Set-out Guide8 November 2011Dr Bill JonesTotal Medical Care Services8 Cambridge DriveSTARLIGHT BAY WA 6123Dear BillRe :Stephen MARSDEN – dob 22.2.196315 Kenny Street WARWICK 6052Employer: Clear Craft Industries DOI 6.7.99 Claim #Y94723Thank you for asking me to review Stephen for a second opinion and for the enclosed letters fromboth Bernie Jones and Brian Smith.I will not go laboriously through the whole of Mr Marsden’s history other than to say on 6th July 1999,he was sitting down on the floor in order to pull on a lever a short distance off it. Mr Marsden wassitting hunched forward as he attempted to pull on the lever, which he was unaware was jammed.The following morning he had severe lower lumbar spinal pain for which he has had conservativemanagement since. This has included physiotherapy, both active and exercise based, acupunctureand a variety of analgesics and NSAIDS.Mr Marsden has had an MRI scan which shows a degenerative disc at L5/S1 and a positive discogramat that level.On examination today I found Mr Marsden to be quite genuinely stiff and sore. He was only able toflex to his knees. Surprisingly straight leg rising to only ten degrees produced severe spasm of thelumbar spine as did a request to dorsal flex his toes. I could not find any neurological signs toaccount for this pain.I think that fusion at L5/S1, using pedicle screws and rods with a postero-lateral bone graft would bemy preference. This is a particularly attractive option given his very positive discogram and MRIfindings as both are highly suggestive in confirming this level as the site of pain generation.I’ve discussed the chances of success and told him they are in the order of 80/20 in the positive thathe would succeed. As you know pain situations are often more complex and success is notguaranteed.Many thanks and best wishesJOHN PARKS FRACSWesley Health ManagementVersion 1-2014Page 6
The basic principles for all types of letters will be the same. A good business letter is not just about the content of the letter. The way the letter is formatted and presented is extremely important. Business letter format and layout (An example letter is provided further down). 1. Letterhead or set out with name, address and contact details. 2.
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Wesley Café, located within the Wesley Health & Wellness Center. The Wesley Café prepares nutritious meals and performs cooking demonstrations for the children and guests of Wesley Health & Wellness Center, and serves as an emergency food pantry and bread line to those in need. Health education is primarily designed for patients with chronic
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ASYV currently uses Typing Master, a program on the computer, to teach typing. . The kids learn by themselves. However, with no set curriculum, everyone is at a different typing level, and the children are unprepared for obtaining jobs in the workplace. By creating a typing class . Dr
This module of Typing Pilot has the two phashes :- 1. Build Paragraph 2. Run Test Press “F4” Key in Typing Pilot from Home Screen, here you have to build your test in any language either in “Hindi” or “English”. You have to type text and save, which you can use in next mode. You can also edit the saved document in Typing Pilot .
of eye gaze, cursor movement, and clicks. 2.2 Gaze and Typing The relationship between gaze and typing has captured the atten-tion of researchers for almost a century, but it has largely focused on copy-typing. Copy-typing is an artificial process of copying by retyping which differs from the common everyday process of
Lesson 3 Aims To start typing words. Success criteria Children can type full words using the correct fingering. Resources 2Type. Activities 1. Share the learning objectives and success criteria. Recap the learning from the last lesson. 2. Explain that this week the children will be moving on from typing letters to typing full words.
